About this opportunity

Reporting to Head of Planning & Optimisation the Demand Planning & S&OP Lead is responsible for leading demand planning across Pact Packaging and Pact Contract Managment and will be a subject matter expert, coaching Pact's demand planners to align and bring practices to demand planning and delivering business goals. As Demand Planning & S&OP Lead you will of course drive process and system optimisation across the Supply Chain through continuous improvement and will coordinate cross functional teams to review performance and deliver business goals.

Your key responsibilities will be:

• Demand Planning
• Performance analysis targeting gaps and identifying solutions to mitigate risks.
• Continually review performance to identify and implement cost improvements.
• Support the divisional General Managers in budget preparation via demand forecasting and analysis.
• Lead and deliver process and system continuous improvements.
• Maintain and work with the Sales team to implement Customer Management Principles and Customer Order Management processes, roles, and responsibilities.
• Ensure the Forecast and Demand Reviews are completed monthly with the Sales Team, achieving an approved forecast, and gap-to-budget planning is completed.
• Develop collaborative sales forecast that aligns and drives one set of numbers throughout the business.
• Build a robust and disciplined demand planning process 
• Lead and drive best practice Demand Management disciplines, principles, and behaviours.
• Development of strategies to improve forecast accuracy and drive improved customer fulfilment.
• Coach and build the demand planning capability across business units 

Your skills and experience

To be successful in this role, you’ll have:

• Solid experience in demand planning leadership with process improvement experience desirable.
• Strong matrix and global organisation management, demonstrating relationship management skills with excellent written and verbal communication and the ability to influence cross-functionally. 
• Experience in using and improving systems (SAP preferred).
• Experience in implementing advanced forecasting systems – ML, statistical forecast, etc
• Demonstrated success in driving change management, process excellence and continuous improvement.
• Strong analytical skills, rational decision-making, objectivity, creativity, negotiation skills, and a strategic thinker with a long-term view.
• Demonstrated leadership skills and the ability to influence those outside of direct reporting lines.
• Ability to adapt to a dynamic environment by being agile, responsive, and good under pressure.

Position Type :

Type Of Hire :

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Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

About the Role:

As a Site Reliability Engineer you will serve as the SME for our application hosted in the APAC region. This role will require a professional who excels in both independent work and collaborative efforts across our global team and companion teams. This role will ideally be based in Sydney but there is flexibility for it to be based elsewhere in Australia or New Zealand.

You will be working with a global team based primarily in the US and India, but also the UK. You will be responsible for several high availability leveraged applications used by both internal applications as well as external facing APIs. This technology is used by major banking clients in Australia. In this role you will be:

• Focusing on scalability, high availability, performance, stability and reliability of software applications

• You will build automations to simplify operations and processes, collaborate with cross functional teams to ensure positive end user experiences

• You will apply sound engineering principles, operational discipline and mature automation to our operating environment and codebase

What you will need:

• Sound experience working with API gateways and REST

• A sound understanding of products and interdependencies with a blend of pragmatic, operational and software development skills

• Previous experience in a full production support role with incident management, problem management and incident response experience

• Knowledge of Linux administration and navigation along with data centre experience

• Experience with SQL and ideally some Java, Python, Shell Scripting and Bash Scripting knowledge

• To be capable of working independently while also co-ordinating with product and client teams

• A relevant tertiary qualification in Computer Science or a related field or equivalent experience in technically focused roles

Bonus if you Have:

• Banking sector experience

What we offer you:

At FIS our size and breadth mean you can grow your career as far as you want to take it. Here’s what else we offer:

• Opportunities to make a real impact in Fintech with a global Fortune 500 company

• Inclusive, diverse work environment

• Competitive salary and benefits including medical and personal insurances and employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your Career 

As a member of our sales leadership team, you will build and drive regional major account sales teams to exceed company objectives while growing your region according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team members to accomplish individual and organizational goals. It will be required that you track sales activity, provide sales projects, and create and analyze metrics. 

A challenge inspires you, rather than intimidates you, and you aren’t afraid of setting accelerated goals to drive you to succeed. More than that, you are motivated by empowering our clients to meet their cybersecurity needs and you are driven with an encompassing passion for solutions selling. You’re not afraid of addressing the critical challenges they are facing within digital transactions – and really, you thrive on the pressure. 

Your Impact 

• Responsible for building and developing a team of quota carrying and lead generation sales professionals 
• Own and drive revenue outcomes within the assigned region, territories, and/or district, exceeding personal and team sales quotas and goals 
• Review weekly forecast and business outcomes with representatives and sales leaders
• Coach, develop, and mentor representatives to success in all aspects of the sales cycle - lead generation, qualification, forecasting, and closing opportunities, while using our channel/partner network
• Build sales analysis for insight into weekly, monthly and quarterly execution and strategies 
• Attend weekly regional forecast and management calls to provide Inside Sales perspective
• Work closely with other District Sales Managers on crafting business strategy to accomplish company goals
• Required to stay knowledgeable and up-to-date on product roadmap, industry changes, and competitive landscapes

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Lead Cost Manager:

Serve as the lead cost manager for MEP services on assigned projects, ensuring all MEP-related costs are accurately estimated, monitored, and controlled throughout the project lifecycle.

Mentorship and Development:

Mentor and develop junior cost managers and other team members, providing guidance, training, and support to enhance their professional skills and knowledge.

Project Leadership:

Provide leadership and direction to the MEP cost management team, coordinating efforts to deliver comprehensive cost plans, estimates, and reports. Ensure that the team’s work aligns with overall project objectives and timelines.

Cost Planning and Control:

Develop detailed cost plans and budgets for MEP components at all stages of the project, from initial feasibility through to completion. Implement effective cost control measures to track actual expenditures against budget, identify variances, and recommend corrective actions as needed.

Risk Management:

Identify and assess cost risks related to MEP systems, and develop strategies to mitigate these risks. Regularly review and update risk registers, and ensure that appropriate contingencies are in place.

Value Engineering:

Lead value engineering exercises to identify cost-saving opportunities without compromising on quality or performance. Collaborate with design teams to optimize MEP designs for cost efficiency and practicality.

Client Liaison:

Act as the primary point of contact for clients on all MEP cost-related matters. Provide clear and concise updates on cost status, forecasts, and potential issues. Build strong client relationships to ensure client satisfaction and project success.

Quality Assurance:

Ensure the accuracy and reliability of all MEP cost estimates and reports. Implement quality assurance processes and conduct regular reviews to maintain high standards of cost management.

Stakeholder Coordination:

Collaborate with project managers, design teams, contractors, and other stakeholders to ensure seamless integration of MEP cost management into the overall project plan. Facilitate effective communication and coordination among all parties.

Reporting and Documentation:

Prepare and present detailed cost reports, including budget updates, cost forecasts, and variance analyses, to project stakeholders and senior management. Ensure all cost documentation is accurate, up-to-date, and accessible.

Strategic Leadership:

Lead the MEP cost management team to ensure the successful delivery of complex projects. Provide strategic direction and oversight to ensure projects are delivered on time and within budget.

Client Engagement:

Act as the primary point of contact for clients regarding MEP cost management services. Build and maintain strong client relationships to secure new business opportunities and ensure client satisfaction.

Technical Expertise:

Utilise extensive knowledge in mechanical, electrical, and plumbing systems to provide expert cost advice and innovative solutions. Ensure all MEP estimates are accurate and comprehensive, reflecting current market conditions and technological advancements.

Business Development:

Identify and pursue new business opportunities in the MEP sector. Develop proposals, presentations, and cost models to support business growth initiatives.

About the opportunity

Join our Global Operations vertical as Contact Support Advisor in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into Contact Support Team Leader, you will help us resolve escalated or exceptional queries on first contact, or to work with our customers to support them through more complex needs, with the endeavor to create a frictionless experience for our customers.  Some of the other responsibilities include:

• Take ownership for complex customer queries, ensuring a timely resolution to a meet our client’s satisfaction 
• Strong stakeholder management, with a focus to build customer relationships and internal networks 
• Utilise a variety of technological platforms to resolve customer queries  
• To obtain in-depth knowledge of Xplor systems to become a subject matter expert (SME) 
• Liaise with colleagues to raise continuous improvement suggestions, using customer feedback 
• Improve customer facing processes 
• Be proactive in meeting our customer’s service level agreements (SLA’s) 
• Collaborate with senior colleagues to ensure that customer needs are being met 
• Demonstrate effective engagement and communication with our customers 

Customer Services 

• Answer phone calls/emails/chats in a polite and prompt manner to provide a high level of customer service with a high first time resolution rate 
• Resolves second line customer queries relating to their accounts associated to payment contracts and contractual relationships 
• Escalate any issues reported by customers where necessary 
• Progress, follow-up and resolve queries with the use of the relevant management system 

 Administration 

• Record all activity associated with any communication in the related management system 
• Accurately update internal and external systems and tools as required 
• Follow defined scripts or directions around support as defined by the department 

The Cell Therapy and Clinical Trials Haematology Fellow will include an attachment to the haematology team as a Clinical Haematology Registrar providing clinical care and improving service delivery for a cohort of patients with malignant haematology-related illnesses at Epworth Freemasons. The Fellowship will also include haematology research experience, with involvement in investigator-initiated trials (IIT’s) and a broad portfolio of industry sponsored clinical trials, and support the development of the CAR T-cell clinical trial portfolio at Epworth.

This role will participate in cell therapies research activities at the research laboratory at 185-187 Hoddle Street. This role will be responsible at all times to the Consultant/Attending Senior Staff, and will participate in the education program for staff in quality assurance activities, and research programs of the department.

Position Description        Inherent Requirements 

We will review applications as we receive them. 

About Epworth Freemasons 

Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care.

Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.

Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

As our Construction Safety Advisor you’ll be responsible for maintaining and improving the safety management system for construction projects. In this role you’ll also responsible for undertaking desktop and on-site safety audits and driving safe work practices within our construction projects.

• Develop and maintain construction safety management system procedures and guidance material
• Review and critique external partner project-specific safety management plans and client requirements
• Participate in High Risk workshops with the project management team
• Undertake routine onsite construction inspections to ensure safety issues are appropriately identified, assessed and risks are mitigated
• Complete site inspection reports, including findings and following up on the implementation of corrective actions
• Manage reporting processes for customer projects as well as internal reporting