Publicis Groupe is a world leader in marketing, communication, and digital business transformation, driven through the alchemy of data, creativity, media and technology. Our connected platform of companies and capabilities is more than an operational framework, it’s a cultural model we've built to unite our people in a collaborative way of thinking and working. Publicis Groupe offers its clients seamless access to the expertise of its 80,000+ talents across 100+ countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative agencies (Saatchi & Saatchi, Leo Burnett, Publicis Worldwide), media agencies (Starcom, Zenith, Spark Foundry), Razorfish, Digitas, Epsilon, Arc, Prodigious, PMX, PR (Herd MSL). We also have Publicis Sapient driving digital business transformation for our clients. 

Spread across Sydney, Melbourne and Brisbane, PXP is our Groupe’s production offering, a collection of 50+ artists and makers finding new ways to deliver greatness together. We collaborate with creative agencies, studio partners and specialist talent to grow their production capability and build Australia’s largest and most desirable production ecosystem. 

Off the back of new business growth, we are excited to announce an incredible opportunity for a Retail Designer to join our PXP team.

Job description:

This role plays a key part in Publicis Groupe’s connected ecosystem for one of our major clients, and will be exclusively focused on the delivery of their retail business. You’ll be part of a tight-knit PXP production team, onsite at our City Road office, collaborating with our broader teams across Saatchi & Saatchi, Spark Foundry and Digitas.

The primary focus of the Retail Designer is to deliver multimedia retail design across print and digital deliverables. You’ll get to collaborate closely with creative, client service and producer teams to design templated retail campaigns, and develop finished art in preparation for pre press and digital ready states.

Reporting into the Head of Multimedia Operations, you’ll be responsible for spearheading a variety of projects from smaller, quick turnaround to larger scale campaign rollouts.

Day to day in this role, you’ll get to: 

• Work closely with our creative leadership & creative teams, producers and vendors to bring all cross-channel campaign elements to life
• Bring your experience across all design assets including digital, social, UX, print, branding and finished art
• Deliver finished art for a full range of print and digital formats
• Be responsible for typesetting and basic retouching
• Deliver artwork projects
• Contribute to conceptual ideas from time to time as required
• Be responsible for taking and questioning briefs effectively from the account team
• Create design layouts and illustrations according to guidelines set out by the agency
• Create and modify fonts according to guidelines
• Identify style, technique, and medium best suited to organisation promotion strategies
• Craft best practice UX from wireframes to visual screen layouts 

The person we’re looking for:

• Your #1 mission is to champion best-practice design craft across BAU and beyond, alongside our creative teams
• A self-starter and a creative thinker, someone who’s not afraid to explore unconventional design strategies 
• A minimum of 3 years’ commercial experience as an integrated designer/finished artist
• Understands responsive web design with an understanding of a mobile-first approach and cross device design (web/mobile) 
• Fluency in InDesign, Photoshop, Illustrator CC; Figma is ideal but not essential
• Strong attention to detail
• Has the ability to work fast, work to deadlines and manage time effectively

Other desirable skills:

• Knowledge of graphic animation, video editing, photography and photography editing desirable but not essential
• An understanding and interest in web based animation techniques (from storyboarding to build) would also be a bonus
• Recent track record in producing effective digital marcomms including responsive and interactive campaign sites/landing pages and digital display (standard and rich interactive formats), with mobile app design a bonus
• Knowledge of front-end technologies (CSS/HTML/JavaScript) is a bonus
• Actively keeps up to date with the development and future direction of HCD and digital user interface design

What we will offer you: 

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don’t tick every box in this description, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.   

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.  

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
• You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem
• You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
• You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
• You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success
• You will make sure that the Quantexa platform is adopted operationally.
• You will drive and own governance and relationships through strong quarterly business reviews.
• You will ensure customers renew their relationship with Quantexa.

What you’ll bring. 

• Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives.  You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.

• Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
• Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
• Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.   
• You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. 

Minimum Qualifications.

• Significant experience in a Client Partner role or similar consulting services or sales experience.
• Enterprise software/services selling and implementation/delivery skills.
• Demonstrated credible product, technology or industry expertise within your assigned industry segment.
• Ability to develop and maintain relationships at the executive level.
• Ability to travel as needed.

Our perks and quirks

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

• Competitive salary

Is taking a human centred approach to insights your superpower? We know people, you know people, let's meet. TRA Melbourne is growing, and we’re looking to build our team further, both now and in the near future.

ABOUT TRA
TRA is a Trans-Tasman insights agency with offices in Naarm (Melbourne), Gadigal Land (Sydney), and Tāmaki-Makaurau (Auckland).

Bringing together the best of both worlds for ambitious and strategic minds, we are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions. At TRA, we believe there's always a story in the data. Watch this video to see ours.

We are the largest independent research agency in Australia and Aotearoa New Zealand. We won Gold in Campaign APAC’s Market Research Agency of the Year awards in 2023, and our work and culture has been recognised by ESOMAR, AFR BOSS Best Places to Work and many more.

WHO WE WANT TO HEAR FROM
We want to hear from qualitative research specialists! We’re talking the relationship builders, the commercially savvy, the challengers, the client centric, the storytellers, the curators, the inspirational, the collaborative and the action orientated.

We're looking for people of all different levels, but what you all have in common is experience in the insights industry (insights agency or commercial background is a must), the ability to work with diverse inputs and tell a compelling, clear story, enjoy working on juicy client challenges, and want to influence decision making.

As a qualitative researcher in our Melbourne team, you will play an active role in the delivery of amazing work, you will be responsible for all parts of research and insight process, from proposal and project design to moderation and the delivery of actionable and strategic insights and outputs.

ABOUT YOU
If you’re looking for an opportunity in an environment that values continuous learning and skill-building, work alongside industry experts, and solve complex problems for clients, this could be the opportunity for you!  

You hold a university degree in your area of expertise. With working experience in a similar role within an agency or commercial environment in Melbourne (a must), you've honed your skills in qualitative research. You have fine-tuned expertise in research, marketing, psychology and/or social science fields.

You have excellent knowledge of insights covering a range of project topics and methodologies, such as brand development, communications development and testing, customer experience, audience understanding, innovation and NPD.

You have a track record of leading projects with ease and impact, backed by solid analytical and storytelling abilities. You have knowledge, or the desire to learn, in the areas of Culture Analysis and/or Behaviour Change.  You're not afraid to think outside the box and explore new ideas, using your creativity to solve complex challenges with our clients.

If this sounds like you, submit your application now!

TRUST US, YOU WANT TO BE HERE.  WHY, YOU ASK:
At TRA, you’ll do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Melbourne team as we grow our footprint. Our team will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity. You’ll join a team of accomplished marketers ready to help guide you through your career and set you up for success.

Winners of Best Innovation Programme at the 2018, 2020 and 2021 AFR Boss Most Innovative Company awards, we are an agency challenging the status quo and influencing decisions.

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We’re committed to equity and inclusion across race, gender, age, identity, neurodiversity, and experience. Women and under-represented groups of candidates don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t. Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

About us 

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. 

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

We have an exciting opportunity for an experienced Customer Success Manager to join our high performing team in Melbourne!

Responsibilities

• Serve as the lead point of contact for all commercial matters related to your assigned client base.
• Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within the CRM. 
• Provide quotations to customers
• Look after the ongoing retention of customers by negotiating contract resigns prior to their current contracts expiring. 
• Ensure re-sign engagement is occurring with appropriate lead-up time to the existing contract end date.
• Maintain customer billing by regularly reviewing and auditing customer invoices in collaboration with the assigned Service Delivery Team. 
• Develop deep, trusted advisor relationships across multiple levels of client stakeholders and executive sponsors within your accounts

• Extensive customer experience in IT technology, MSP or related industry.
• Previous experience working as a Customer Success or Account Manager. 
• You have a keen interest in technology and can conceptualise consumption models. 
• High attention to detail and commercial acumen. 
• Dedicated and able to work to deadlines. 

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator. 

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements.
• Regular social events and an awesome culture – work with a team of experts in their field
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blueAPACHE are subject to police clearance checks

WRITE TODAY...GET PAID FRIDAY!

**** PLEASE READ ****

- Outlines are provided

- Articles revolve around AUTOMOTIVE and TOURISM topics

- We have ongoing work for talented writers

--------