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Eva

Customer Support Specialist

Full-time

Melbourne, Victoria

Customer Service

10 months ago

Hybrid working (3 days in office, 2 days from home) Diverse culture focused on employee engagement and development B-Corp company with multi-award wi..

Hybrid working (3 days in office, 2 days from home)
Diverse culture focused on employee engagement and development
B-Corp company with multi-award winning products (Good Design, Red Dot and Dezeen)
Customer-centric support team (4.8 / 5 star rating out of 2000+ customer reviews)

About Eva

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

What’s the day to day like?

Be the main point of contact for customers on a daily basis by solving customer queries through Zendesk tickets, phone calls and other channels as necessary.
Dispatch daily orders, ensuring successful delivery and keeping customers up to date
Address any issues from customers and oversee day to day operations across the department such as organising returns and refunds and payment cancellations.
Liaising with freight companies to ensure deliveries are met and keeping customers informed along the way
Aim to delight and achieve above industry standard NPS and CSAT scores
Strive for greater efficiency across all customer support processes including identifying processes for improvement and implementing automations where necessary

Overview of the role

When we say customer-centricity, we actually mean it. We truly care about our customers and in order for you to succeed in this role, we need you to really care about them too. Being a customer-centric company means that you are our port-of-call for all customer feedback which is essential when we want to be one of the best darn digital furniture companies in Australia.

Being an entry level position, we’d love to help train you into becoming the next voice of eva. This is great entry point into a start up, where you'll learn skills such as liaising with operations, learning from the product team, or providing important feedback to marketing. All we need from you is the right mindset to learn quickly, think out of the box and flourish in a role that’s immensely rewarding. Plus we’re a pretty cool bunch of people.

Experience in ecommerce, logistics or retail consumer goods settings
Are tech-savvy and have experience using and optimising Zendesk and Monday
An ability to multitask like a task conquering octopus
Organisational skills that would make Marie Kondo jealous.
Calm under pressure and can think on your feet when tackling problems head-on. You don’t need to always have the answers, but you know where to find them.
Find yourself naturally building relationships with the barista at your local coffee shop.
Availability to work a set roster which includes one weekend day
You’re data and metrics-driven, you’re naturally inquisitive about what the insights tell us and use this to inform decisions.
Ability to work relatively unsupervised

Quick Apply

King Kong

Fire Breathing Sales Warlord

Full-time

South Yarra, Victoria

Sales / Marketing

10 months ago

Wanted: Fire-Breathing Sales Warlord Who Has The Courage To Set Records and Reach New HeightsDear Sales Warlord,If you’ve been searching through cou..

Wanted: Fire-Breathing Sales Warlord Who Has The Courage To Set Records and Reach New Heights

Dear Sales Warlord,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced and motivated sales professional... blah blah blah” job adverts...

And If you've been looking for THAT opportunity to upgrade your skill set and align yourself with the fastest growing digital agency in Australia…(soon to be the planet).

Then this will be the most important job listing you ever read.

Here’s why...

We’re looking for a sharp, hungry and switched-on sales warlord to join our team.

So what do we mean by a sales warlord?

A motivated, competitive go-getter, who is ready to scorch the earth with their superhuman sales ability.

Someone who is constantly hungry for more.

Someone who is looking for a role where they can truly realise their potential...

And be rewarded with uncapped commissions.

We like to think of it as…

If Zig Zigler, Brian Tracey And Sabri Suby Had A Baby...

You must be someone who looks at sales as a vehicle to provide you with the life you always dreamed about…

While selling something that people actually want...and more importantly, delivers real transformational results to your customers.

Sales must be something you take seriously. Like deadly serious….

We’re talkin’ something you take so seriously, that if it was an Olympic sport you would take home gold for your country.

Objections bounce off you like bullets to batman *pew *pew.

And you’ll run through walls to get to a decision (whether a no or a yes)

There is no lead you won’t follow up on. No prospect that can hide from your unrelenting follow up game. You are….

The Sales Warlord That Keeps Calling, Emailing, Leaving Voicemails...And Following Up Until You Get An Answer!

And you’ve heard it all before….

I need to think about
Send me out some more info
I need to speak to my business partner, wife, husband, accountant, snow white and the seven dwarves. *rolls eyes*.
I need to run it by the board.
I need to meditate on it with my Sharman on the next full moon while burning white sage.

Look, you and I both know this list goes, on, and on, and on…(and we’ll teach you how to handle em’ all.)

Whether you’re following up on a proposal or pitching 3 different people in 3 different countries on a Zoom call...There is no sales situation you can’t “close”.

Because in sales, there are two groups of people: Whiners and Winners.

Whiners believe that life is a playground.

They are surprised when they experience rejection or adversity.

They are surprised when a hot prospect ghosts them and stops picking up their calls.

Winners are different.

They succeed in sales because they possess a battleground mentality.

A true sales warlord not only expects adversity, they welcome it.

Okay, okay… enough of that.

Now, a little about us…

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company (across all industries) in the country by The Australian Financial Review…

And now we’re on a crusade to take over the world muahahahahaha!

Jokes. Not in an evil way.

But heck, who are we kidding...you've seen our ads all over your newsfeed.

Maybe you’ve even taken a sneaky peak at our careers page.

*wink*

Our business consists of…

85 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

And this is just one of the reasons we’ve been named as one of the BEST PLACES TO WORK in Australia & New Zealand by AFR and one of the Top 100 Coolest Companies in Australia by Anthill Magazine

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you...

This is what we’re looking for…

Self-motivated, confident, energetic and creative.
Excellent communication skills.
Proven sales success.
We don't hire backgrounds, we hire top producers.
Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won't be easy.

We’re a fast-paced agency who demands nothing but the very best.

We generate tens of thousands of inbound leads every single month. All fueled by ads. Lots and lots of ads.

You will never have to make a cold call.

You will wake up every day to a calendar that's jam-packed with people waiting in line to speak with you.

Yup. Qualified appointments. Coming to you.

There is no cap on earnings and regular bonuses and incentives for superstars.

But we take hustling and working the phones to a whole new level.

It's quite a workload.

And, as such...

We need a super sharp and hungry sales warlord to join our team of top producers.

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Maybe you’ve been running your own startup and are sick of being a ‘lone wolf’ and want to be a part of a killer team.

Okay, now...

Here's What To Do Next...

Please take the time to write a Cover Letter that tells us about YOU.

Not some wishy-washy cover letter like…

“I’m 28-year-old Virgo from South Yarra - who enjoys Kanye West, Almond Lattes and Billions”...

No.

We want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste our time or yours by applying.

Best of luck.

What we're looking for:

Self-motivated, confident, energetic and creative.
Excellent communication skills.
Proven sales success.
We don't hire backgrounds, we hire top producers.
Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

Quick Apply

Mediix Recruitment

Nurse Practitioner - Melbourne south east, up to 3 days working from home

Full-time

Melbourne, Victoria

Health / Beauty / Fitness

10 months ago

Embark on an exciting journey by joining an esteemed private practice as a Nurse Practitioner, serving the Melbourne Southeast area. This exceptional ..

Quick Apply

Mediix Recruitment

Nurse Practitioner - Private practice with option to work from home

Full-time

Melbourne, Victoria

Health / Beauty / Fitness

10 months ago

Embark on an exciting journey by joining an esteemed private practice as a Nurse Practitioner, serving the Melbourne Southeast area. This exceptional ..

Quick Apply

EY

Senior Manager - Accounting Compliance and Reporting

Melbourne, Victoria

Accounting / Auditing

10 months ago

If we inspire you to do the work you love, will you still call it work? At EY we believe that whoever you are, your uniqueness helps us sta..

If we inspire you to do the work you love, will you still call it work? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. What's in it for you? The quality of our Accounting Compliance and Reporting Team and the work we do has attracted increased demand for our services and our team is growing quickly. We are looking for an experienced financial reporting specialist to become an integrated part of our team, including high quality Senior Managers with 7+ years professional services or industry experience. The key responsibilities of the Senior Managers in our team include: Working as part of our integrated leadership team in owning and coordinating the provision of statutory reporting services to an allocated book of corporate clients on a day-to-day basis. Senior oversight and supervision of the statutory reporting services we provide, including the co-ordination of client and auditor stakeholders. Management and delivery of the full spectrum of corporate financial reporting services based on where our clients' needs take us with full support from some of Australia's best Financial Accounting and Advisory and Tax technicians. Leading complex statutory reporting Managed Services, with support from the senior leaders in our team. Building networks and meaningful connections internally and externally to stay abreast of issues and build a pipeline of future opportunities. Supervision of our team members and support for their career development. Acting as the allocated 'Counsellor' for up to three of or our team members. Contributing to a positive team culture that promotes high performance, strong collaboration and teaming, and celebrates successes. Skills and Attributes for Success Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go: Detailed knowledge of, and experience with, Australian Accounting Standards gained through working in a professional services firm or in a comparable industry role. Willingness and ability to work collaboratively in a dynamic team environment. Experience in managing remote teams, both within Australia and overseas. Strong communication skills with a confidence to lead discussions with clients in relation to both technical matters and in the coordination of engagements. Demonstrate a high level of accuracy with first-class prioritisation and organisational skills. A proactive approach with the ability to work under pressure and adhere to reporting deadlines. A flair for identifying risk and driving continuous improvements and automation. CA qualification or equivalent completed. Technical knowledge of IFRS is essential, and knowledge of another CAAP (e.g. US GAAP) is an advantage (but not essential). Audit experience at a Big 4 or mid-tier Firm will also be an advantage. What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you at www.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. The exceptional EY experience. It's yours to build. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

Quick Apply

Civica UK Ltd

Customer Service Representative

Full-time

Melbourne, Victoria

Customer Service

10 months ago

About Civica:We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal gove..

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!

Start Date: Monday 29th January 2024.
Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
Guaranteed generous salary increases for the next 3 years.
Terrific benefits including up to 15 weeks of paid parental leave.
Skilled and friendly support network including Team Leaders and subject matter experts.
We grow our own! Fantastic opportunity for future career development in either operations or software development.

What we are looking for:

A passion for providing outstanding customer service.
Comfortable navigating computer systems or programs.
Can understand and follow a documented process.
Strong interpersonal and communication skills.
Self-motivated and driven to achieve goals.
Team focused and flexible.

These roles will be filled quickly. Don’t miss out, apply today!

Quick Apply

Civica UK Ltd

FOH Team Support Officer

Full-time

Melbourne, Victoria

Customer Service

10 months ago

INTERNAL ROLE ONLYAn exciting Permanent role is available within CJS as a full-time FOH Team Support Officer.This role is full time secondment role. A..

INTERNAL ROLE ONLY

An exciting Permanent role is available within CJS as a full-time FOH Team Support Officer.

This role is full time secondment role. Applications close, Friday, 9th February 2024.

As a Team Support Officer, this role will see you utilise your diverse product knowledge, strong attention to detail and communications skills to assist Contact Centre Representatives, Team leaders and Contact Centre Managers.

You will assist to deliver a superior outcome to both customers and clients calling on your experience, responding to enquiries, call reviews and conducting investigations.

The role plays a critical part in our endeavour to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

To coach and guide CSRs to deliver a high quality of customer service
To handle escalated calls from customer and resolve the issue at first point.
Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
To provide constructive feedback to Team leaders and CSRs
Process and respond to complex requests received on behalf of our clients.
Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
Liaise with external stakeholders to continuously lift the standard of service provided.
To liaise via email and verbally to mutually resolve escalated issues.
Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
Highly proficient with CJS systems.
Strong verbal and written communication skills.
Ability to follow policies and procedures.
Well-developed investigative, problem solving and decision-making skills.
To work as part of a team to ensure that service standards are met.
Self-driven with proven ability to manage workload and time autonomously.
Intermediate Microsoft Office applications knowledge.

Quick Apply

Online Education Services

Senior Digital Platform Coordinator

Full-time

Melbourne, Victoria

Others

10 months ago

About OESOnline Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a pr..

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

As a Senior Digital Platform Coordinator, you will play a pivotal role in enhancing the overall user experience (UX) and performance of our partner university websites, focusing on optimising site conversion rates. Reporting to the Digital Product Manager, you will lead initiatives to drive user satisfaction, usability, and success for prospective student lead generation.

You will be responsible for managing website performance via analytics, running testing programs and presenting ideas to the design team and agencies based on this, working closely with our conversion rate optimisation agency and briefing design changes to developers.

About You

Experience with a CMS, technical problem solving skills and administrative skills
Proven experience designing/developing websites, including improving customer engagement and lead generation
Experience with using web analytics tools, including Google Analytics & GA4, to make business decisions
Knowledge of A/B and multivariate testing to increase channel conversion
The ability to work and communicate with a wide variety of stakeholders including senior executives
The ability to handle multiple tasks and take accountability for those tasks, prioritising them appropriately whilst maintaining a strong dialogue around progress on projects and issues.
Time management and organisational skills with the ability to work autonomously and as part of a team
Strong attention to detail and ability to work under tight deadlines
Good interpersonal skills, ability to work with cross-functional teams

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

Quick Apply

Civica UK Ltd

Customer Service Representative

Full-time

Geelong, Victoria

Customer Service

10 months ago

About Civica:We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal gove..

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!

Start Date: Monday 12th February 2024.
Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
Guaranteed generous salary increases for the next 3 years.
Terrific benefits including up to 15 weeks of paid parental leave.
Skilled and friendly support network including Team Leaders and subject matter experts.
We grow our own! Fantastic opportunity for future career development in either operations or software development.

What we are looking for:

A passion for providing outstanding customer service.
Comfortable navigating computer systems or programs.
Can understand and follow a documented process.
Strong interpersonal and communication skills.
Self-motivated and driven to achieve goals.
Team focused and flexible.

These roles will be filled quickly. Don’t miss out, apply today!

Quick Apply

QBE Insurance

Business Process Manager

Full-time

Melbourne, Victoria

Accounting / Auditing

10 months ago

Primary Details Time Type: Full time Worker Type: Employee Location: Melbourne preferred, open to other locations Type: 12 month fixed term contract (..

Primary Details Time Type: Full time Worker Type: Employee Location: Melbourne preferred, open to other locations Type: 12 month fixed term contract (parental leave cover) The opportunity We have an opportunity for a Business Process Manager to join our Transformation team on a parental leave 12 month fixed term contract. In this role you will play a crucial part in identifying, analyzing, and implementing improvements to our business processes to enhance our operational efficiency and effectiveness to drive organizational success. Your new role Coordinate end to end operational processes including new processes, process changes and retirement of processes Identify and drive process improvement and digitisation opportunities, and participate in improvement pipeline prioritization Provide input to Risk and Control Self Assessments to be conducted for operational processes managed Design, coordinate, implementation of, and seek assurance on the effectiveness of end to end operational process controls Manage the creation and maintenance of process assets and artefacts to ensure an effective process library Drive the adoption and maintenance of frameworks and standards related to process governance and management Act as a Business representative on enterprise wide projects About you Experienced in process and value stream mapping Excellent root cause problem solving skills Able to apply strong stakeholder & relationship management skills across levels and geographies Good communication skills Understanding of downstream impacts of process-related decisions Strong project management skills Familiarity with process modelling and improvement methodologies (e.g., Six Sigma, Lean) desirable Knowledge of insurance industry regulations and compliance requirements desirable About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 14/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Quick Apply

Robert Half Australia

Iteration Manager | 12 months contract| Utilities |

Full-time

Melbourne, Victoria

10 months ago

The Company Are you an experienced Iteration Manager looking to join a dynamic and innovative team? There is an opportunity to be a part of an ASX-lis..

The Company Are you an experienced Iteration Manager looking to join a dynamic and innovative team? There is an opportunity to be a part of an ASX-listed business committed to delivering cutting-edge solutions in the digital space. The business believes in fostering a supportive and collaborative environment, providing the team with ample opportunities to contribute to the success of the projects. The Role As an Iteration Manager you will play a crucial role in the successful delivery of our groundbreaking product. Reporting directly to the Product Owner, you will be instrumental in building this digital product to improve customer experience. Responsibilities include: Coordination and Planning: Your primary responsibility will be to ensure smooth coordination of the delivery process. Given the interdependencies with other parts of the business, your role will be pivotal in managing and planning for successful outcomes. Customer-Centric Approach: With a focus on end-user customer experience, you will strive to provide more visibility to our customers. Greenfield Product: Bring your expertise to the table as you take charge of building the product from the ground up. Your hands-on approach in a small team setting will be essential in overcoming challenges and ensuring successful project completion. Stakeholder Coordination: Act as a bridge between multiple stakeholders, ensuring effective communication and relationship-building. Your ability to navigate different perspectives will be vital in creating a collaborative and cohesive team. Your Profile To thrive in this role, you should possess the following: Experience: 10-15 years in the project space, with a background in end-user customer experience and digital product development. Versatility: Mature and broad experience working in different sizes of organisations, showcasing a growth mindset and the ability to adapt beyond a pure agile mindset. Detail-Oriented: A knack for getting across the detail, coupled with a problem-solving attitude, will be crucial in successfully managing the delivery process. Hands-On Approach: Comfortable working in a small team and being hands-on. Adaptability: Quick to pick up new concepts, flexible in your approach, and dedicated to building something great as part of a team. Stakeholder Management: Proven ability to coordinate between multiple stakeholders and build strong relationships, ensuring everyone is on top of everything. If you are ready to take on a challenging yet rewarding role in a supportive environment and contribute to the success the business, we invite you to apply for the position of Iteration Manager. Join us as we pioneer innovation and make a lasting impact on the digital landscape. Apply Today Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0012827585 IC By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

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State Street Corporation

Australia Country Product Manager, Vice President

Full-time

Melbourne, Victoria

Finance / Banking / Insurance

10 months ago

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the..

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street’s asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives. The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia. This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology. Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street’s advocate in industry forums, showcase State Street’s thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills

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Cognizant

ServiceNow Solution Architect

Full-time

Melbourne, Victoria

Information Technology

10 months ago

About Cognizant : Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform ex..

About Cognizant : Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant . Job Summary : As a ServiceNow Solution Architect, you will be reporting to the regional ServiceNow Leadership and collaborate with many other teams globally in Cognizant (e.g. Presales, Client Partners, Country Teams, Delivery teams) to deliver large programs, support customers on their digital transformation journey with ServiceNow and support pre-sales team with new pursuits in the region around ServiceNow and Enterprise Service Management. Roles & Responsibilities: - Serve as a trusted technical advisor for our customers on their digital transformation journey with ServiceNow - Lead and own ServiceNow technical deliveries - Aligns architectural strategy with business requirements - Translate requirements into technical designs, evaluating with ServiceNow platform capabilities and best practices - Propose ServiceNow innovation roadmap to serve towards the best future-proof platform architecture and investment value - Ensure the technical team follows the standard processes and drive towards successful product releases. - Guide, mentor and train team members - Create value-adds and accelerators on ServiceNow, including pre-sales support - Define and implement differentiators for ServiceNow business development Skills Required: - Ability and demonstrated experience in running large scale application transition & transformation programs - Demonstrated experience in leading sprint planning efforts, reviewing stories against business requirements, splitting epics, and organizing development teams - Experience on multiple ServiceNow products such as - ITSM, ITOM, SPM, ITAM, SecOps, IRM, TPSM, HRSD, Workplace Service Delivery, Legal Service Delivery, CSM, AppEngine, OT & ESC Pro - Experience on Mobility, Discovery and Orchestration - Experience in design, development and deployment in ServiceNow - Experience in complex data migration - Excellent experience on complex ServiceNow integrations and creating integration architecture - Excellent understanding of ITIL 4 practices and experience in conducting trainings on ServiceNow - Exposure to Machine Learning, AI, Analytics & UX led design - Self-motivation, high-energy, a proactive disposition and a team player mentality - Demonstrable delivery experience with project commercial & delivery teams and high client satisfaction ratings - ITIL Foundation or higher certification - Agile certification - Multiple ServiceNow Implementation Specialist & Admin certification(s) Next Steps If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Feb 01 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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Cognizant

ServiceNow Sales Executive

Full-time

Melbourne, Victoria

Information Technology

10 months ago

About Cognizant : Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform ex..

About Cognizant : Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant . Why Cognizant? A career in one of the largest and fastest growing IT services providers worldwide Ongoing support and funding with training and development plans A highly competitive benefits and salary package Opportunity to work for leading global companies Job Summary: As a ServiceNow Sales Executive you will be reporting to the regional ServiceNow Leadership and collaborate with many other teams globally in Cognizant (e.g. Presales, Client Partners, Country Teams) to deliver sales, revenue goals and key account management. You will own the ServiceNow business development, Total Contract Value (TCV) and revenue quota targets for a respective set of our customers. Your focus will be on developing and placing business strategies and offerings, as well as developing the portfolio around ServiceNow and Enterprise Service Management. Key Responsibilities Managing a strategic account relationship or a market portfolio, and developing a clear understanding of the clients' needs and desires as it relates to ServiceNow Collaborate, develop and define account strategies for developing and expanding Cognizant's ServiceNow portfolio, based on discovered client needs Develop and cultivate relationships across all client constituencies including CIO, CTO, CISO, Dept. Leads (Infrastructure/ Service Delivery/ Operations/Business Functions) Balance client/project responsibilities with business development and sales responsibilities, while managing multiple pursuits at a time Preferred Experience Significant direct experience of sales/consulting services experience with demonstrated success in ServiceNow sales, including deep knowledge of the competitive landscape Deep technology understanding across multiple ServiceNow products - ITSM, ITOM, SPM, ITAM, SecOps, IRM, TPSM, HRSD, Workplace Service Delivery, Legal Service Delivery, CSM, AppEngine, OT & ESC Pro. Any relevant certifications would be a plus Successful track record of achieving sales targets, growing revenue backlog, and growing market share in ServiceNow space Fluency in English, as a business language, German is a plus Next Steps If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Feb 01 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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1047 Kellogg Brown & Root Pty Ltd

Systems Safety Engineer (Land Domain)

Full-time

Victoria Barracks, AUS, M

Engineering

10 months ago

Title:Systems Safety Engineer (Land Domain)Your KBR future - delivering solutions and changing the worldAbout KBR:We are a company of innovators, thin..

Title:

Systems Safety Engineer (Land Domain)

Your KBR future - delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity

KBR's Land Domain team is current seeking a Systems Safety Engineer to support our Lethality Program Team in Melbourne. The Lethality Program ensures ADF dismounted combatants, operating as part of a combined arms team, have a range of state of the art lethal and non-lethal systems that will decisively overmatch potential and emerging adversaries. The team is required to acquire and deliver the next generation of munitions and weapon systems to enable the war fighter to conduct their mission effectively.

Responsibilities

As the Systems Safety Engineer, you will be responsible for planning, identifying, documenting, and mitigating hazards that contribute to the project platforms. You will be part of a multi-disciplined engineering team working with various stakeholders including our Prime contractor and the Commonwealth client.

As the ideal candidate you will bring:

Bachelor of Engineering in Mechanical / Electrical / Systems or a related discipline.
Demonstrated experience reviewing safety documents and the ability to assess hazards and risks.
Strong time management, organisational and analytical skills.
Strong stakeholder engagement, relationship management and communication skills.
Hold and maintain an active Baseline or NV1 (or above) AGSVA Security Clearance (Essential).
Hold a relevant safety qualification (Graduate Certification, WHS or similar) (Desired).

This role requires immediate access to ITAR information and a Baseline/NV1 security clearance. Job location is Victoria Barracks in Melbourne.

What we will offer you:

A workplace culture certified as a Great Place To Work
Flexible working
Competitive salary (including annual reviews)
Paid parental leave
Income protection
Corporate rewards
Salary packaging/Novated leasing
Employee stock purchase plans
Flu shots, skin checks and discounted private health insurance
Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

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Datacom

2024 Datacom Australia - Early Careers Programme

Full-time

Melbourne, Victoria

Information Technology

10 months ago

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisat..

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Opportunity (your why)

Datacom's Early Careers Programme encompasses a range of career pathways; each tailored to provide a meaningful career and level of support suited to the individual and their level of skill, qualification and experience. We apply a skills-based approach to our next generation of early career joiners. We recognise that further education (beyond HighSchool) is role dependent - in some cases further education is necessary and in other cases learning on the job is a perfect way to gain practical skills and knowledge. For that reason, we work with you during the recruitment process to ensure each applicant is treated as an individual and matched to the right role.

We have beautiful offices across Australia, we are looking for Technical talent in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney!

Where will my career begin?

Our recruitment process is a partnership. Our team will get to know you, what you’re interested in, the skills you will bring to the role and where you’re looking to grow. They’ll help recommend the best career pathway and connect you with the hiring team. Giving you the opportunity to better understand the role and make sure it is the right fit.

How will I be supported?

Your career at Datacom will kick off with the Talent Elevator Induction. A carefully curated induction programme which ensures you have the best start possible at Datacom. We fly all of our Early Careers cohort to Melbourne for a week of learning, connection and fun. You’ll get to know your peers, our leadership team and develop the core skills you’ll need to get started in your role. Throughout the 12 months of our programme you’ll have access to mentors, career coaching, social events and certifications!

What teams are hiring?

This list is growing everyday so please don’t hesitate to apply even if the below is not an exact match. Please note at this stage majority of our roles require a background or strong interest in Tech. We are not currently recruiting for non-Technical roles.

Cloud

As an Early Career in Cloud you’ll be responsible for driving continuous automation of cloud operations and associated delivery leveraging agile methodologies. This is a highly specialised team, your role will include lots of further study and certifications. Your tasks might include;

Supporting customers and Datacom cloud services focusing on automation and continuous improvement within the agreed Datacom frameworks
Uplifting Cloud automation and delivery maturity across Datacom leveraging agile/DevOps methodologies
Enhancing the Datacom managed public cloud services solutions by applying an ‘automate where possible’ approach

Platforms

As an Early Career in our Systems Engineering team you'll be part of a team that maintain hardware, physical or virtual operating system platforms as well as providing support services to maintain the organisations systems and networks. A successful candidate would be capable of managing multiple clients, have strong communication skills both written and verbal, ability to write and follow process documentation and strong troubleshooting capability. This team can teach the technical knowledge, but you must have a desire to learn and ability to break down and work through a problem.

Preferred by not required skills

Experience with / knowledge of Windows Server Operating systems
Active Directory Domain Services,
Server Virtualisation (VMware vSphere, Microsoft Hyper-V)

Networks

We have two teams within Networks hiring. Your role may be more aligned to a Network Engineer where you would be responsible for maintaining data communication services, with a focus on maximum availability and performance to customers. Building network engineering knowledge through hands-on exposure to networking technology and on-the-job mentoring.

Work on events (alerts, alarms), incidents, simple – standard changes, patching, keeping documentation updated and servicing assigned ITSM tickets as required
Monitoring tickets raised by clients and problem solving accordingly.
Improving the performance of operating systems and firmware

Or you could be part of a small group that manages platforms and monitoring tools, helping maintain data inside the tools, assisting with patching and developing new integrations. A background or exposure to Linux system, scripting and basic code writing and knowledge of REST APIs would be great as you work with Network monitoring tools, Spectrum and NetOps products.

Cyber

An Early Careers Cybersecurity Engineer is responsible for assisting the Cyber Operations Centre Platforms & Solutions team with monitoring and responding to events or incidents before escalating to senior team members for further investigation. Your tasks may include

Operational Security Excellence.

Identifying Incidents or Events of Interest.
Incident, Change and Problem Management.
Daily Event/Incident/Ticket Reviews.
Assisting with security service-related changes according to standard processes.
Assisting with security service-related problem ticket investigations.

Application Services

Application Services delivers the full set of software-related services. We conceive, design, build and deliver bespoke, custom-built solutions, platform-based solutions and integration solutions from our Digital Engineering, Business Platforms, Data & Analytics and Digital Platforms teams.

We also provide support of solutions once they reach production through our Application Assurance Service Line, using state-of-the-art and high-value DevOps and Agile methods not traditionally seen in the production support world.

What we’re looking for

A self-starter – motivated and passionate about tech
A great communicator
Able to problem solve and think outside of the box
Motivated with a great attitude
Able to collaborate and work in a team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Applications close 10th March 2024! but recruitment will begin as soon as applications open, to avoid missing out submit your application ASAP!

Full Working Rights in Australia (please not majority of our roles require citizenship due to the nature of our client base)
Currently living in Australia
Available full time from 8th April 2024
Please note: These are entry level opportunities, ideal for people just starting out in their careers. If you have relevant experience greater then 12 months, then you may be better aligned to an Associate level role

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Datacom

IT Service Continuity Manager

Full-time

Melbourne, Victoria

Customer Service

10 months ago

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisati..

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services

In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans

This role can be based in our Canberra, Melbourne or Sydney Office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role (current AGSVA Baseline or NV1 Clearances will be highly regarded).

What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:

Leading the Disaster Recovery team in assessing, developing, coordinating and communicating recovery environment requirements and plans
Ensuring Disaster Recovery plans align with relevant legislation and organisational insurance requirements
Identifying recovery requirements for new applications and systems. Managing implementation of recovery and availability techniques and technologies and reviewing periodically for ongoing validity
Maintaining monthly status reporting, budgeting, strategic planning, and Disaster Recovery documentation
Ensuring Disaster Recovery employees have the required skills to carry out their roles and are developed to meet ongoing staffing requirements
Leading and representing the ITSCM and BCM service on behalf of Datacom to your customers
Delivering high quality BCM and ITSCM services ensuring compliance with Datacoms relevant policies, processes, and procedures
Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and Best Practices
Lead customer Business Continuity and ITSCM projects as required

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

frank green

IT Business Solutions Lead

Full-time

Dandenong South, Victoria

Business Management / Project / Planning

10 months ago

About frank greenfrank green isn’t a person, it’s a philosophy. We are frank about living green.Our purpose is to stop single-use plastics. So, we..

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this pivotal role, you'll spearhead our digital transformation, collaborating with diverse teams to identify, implement, and optimise technology solutions. Teaming up closely with the Head of Technology, you will lead major software projects, ensuring that frank green remains at the forefront of innovation with scalable, flexible, and secure solutions across our applications landscape.

Your influence will extend beyond technology, shaping effective stakeholder partnerships and championing continuous improvement to address both current challenges and future opportunities.

Your Day to Day

Engage teams in solution design, guiding through identification, evaluation, and implementation processes.
Conduct business systems analysis, mapping requirements and optimising processes.
Document system information, architecture, and user self-service knowledge base.
Manage end-to-end project delivery, from stakeholder management to operational readiness.
Oversee software procurement, governance, and vendor management.
Provide ERP and application support, handling incidents and liaising with providers.
Contribute to data and integrations analysis, design, and delivery.

Your Skills

5+ years’ experience in IT Business Applications/Solutions/Engagement Management.
Project Management expertise (PRINCE2/PMBOK; waterfall/agile) with core business system implementations.
Tertiary qualification in IT or related field or equivalent work experience.
Strong engagement skills with diverse stakeholders.
Proven business process analysis experience.
Exposure to eCommerce, wholesale distribution, and manufacturing environments.
ERP systems experience (NetSuite an advantage) and familiarity with SaaS applications like Jira.
In-depth knowledge of contemporary analysis, design, and implementation methodologies.
Expertise in application cyber security best practices.

The Perks

A culture of smart, engaged, values driven people, where everybody’s voice matters.
Staff discount on frank green products.
Celebration birthday day off as paid leave.
Plenty of autonomy and opportunity to grow.
Fun and inclusive staff events and celebrations.
Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Quick Apply

1047 Kellogg Brown & Root Pty Ltd

Systems Engineer

Full-time

AUS, Melbourne, 441 Saint

Engineering

10 months ago

Title:Systems EngineerYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, exp..

Title:

Systems Engineer

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

The KBR Land Domain is seeking a Systems Engineer to support the development of engineering artefacts for a sustainment project.

Please note. This position is impacted by ITAR. An AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR).

Responsibilities:

Draft, review and publishing Material Certification Documentation to support the Introduction Into Service and Sustainment of project materiel.
Draft Safety Case Reports/Technical Risk Assessments
Coordinate the Report on Defective or Unsatisfactory Materiel (RODUM) investigations
Assist with Technical Certification of project items
Provide general engineering advice to projects

As the ideal candidate you will bring:

Tertiary qualifications in Engineering
Experience within Mechanical Engineering
Eligible to obtain and maintain an AGSVA NV1 security clearance
Demonstrated ability to manage competing tasks and stakeholder expectations.
Good relationship management and communication skills

What we will offer you:

A workplace culture certified as a Great Place To Work
Flexible working
Competitive salary (including annual reviews)
Paid parental leave
Income protection
Corporate rewards
Salary packaging/Novated leasing
Employee stock purchase plans
Flu shots, skin checks and discounted private health insurance
Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now!

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-JAW1

Quick Apply

Robert Half Australia

Accounts Payable Officer

Full-time

Melbourne, Victoria

10 months ago

The Company Robert Half is currently recruiting for an Accounts Payable Officer to join a well-established and growing privately owned organisation ba..

The Company Robert Half is currently recruiting for an Accounts Payable Officer to join a well-established and growing privately owned organisation based in Port Melbourne. Our client is a market leader with a global footprint in their industry, who offer a dynamic work environment and an exciting true career path. You will be joining a supportive and high performing team based out of their Global Headquarters. This organisation has won numerous awards, prides itself on its inclusive culture, and will offer the successful applicant a hybrid work set-up. The Role Reporting to the Finance Manager, this role will see you enjoy the following responsibilities: Coding and entering supplier and customer invoices Review all supplier invoices and ensure that they have been approved for payment Liaise with relevant managers, suppliers and customers Managing the company's credit cards Process and organise payment for overseas payments in foreign currency Assistance with General Ledger reconciliations Your Skills & Experience Experience in an accounts payable role spanning at least 12 months. Systems savvy with and intermediate level of MS Excel. Strong communication skills to maintain positive working relationships with a variety of stakeholders Ability to work independently and as part of a team. Apply Today Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Ref number: 06810-0012895234LS By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Quick Apply

Hays

Senior Business Analyst

Full-time

Melbourne, Victoria

Information Technology

10 months ago

Senior Business Analyst I 12 months contract - Unsecured lending experience is mandatory Your new company My client is one of the four largest financi..

Senior Business Analyst I 12 months contract - Unsecured lending experience is mandatory Your new company My client is one of the four largest financial institutions in Australia in terms of market capitalisation, earnings and customers. They are looking for a Senior Business analyst with an in-depth understanding of financial products, processes and systems. Your new role As Senior Business Analyst, you will serve as the primary liaison between the IT and business end-users. You'll also work with the business to analyze business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes. Responsibilities Responsible for capturing and grooming requirements into epics, features, user stories and dependencies in collaboration with the squads that aligns with business requirements. Perform analysis (scenario, policy, customer, data, gap, change, etc) in order to articulate business need and solution requirements. Produce As Is and To Be Process Models Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs Ensure the Delivery and Development teams understand the value of each user story that is being delivered at the right time Works with the Product Owner to understand, elicit, analyse, document and communicate business requirements and articulate product vision with a strong focus on value delivery Assists the Product Owner to define and own the value definition of stories, including facilitating and influencing the prioritisation of the backlog Expert in translating end user / customer insights into Epics and Stories complete with Acceptance Criteria, which can easily be understood by the development Team and Traceable Participates in workshops Analyse the impact of proposed solutions holistically in order to produce Business Impact Assessments Qualifications Unsecured lending experience is mandatory Banking/Fin services experience is also required. Understanding of collection processes within Financial Services (Preferred). Extensive experience working in an agile environment and familiarity with HCD techniques. Ability to communicate a product vision to key stakeholders and teams, developing it into a shaped backlog of key features, user stories and goals for individual sprints Comfortable playing a leadership role, including leading workshops, in a cross-functional business and IT team through the discovery, development and operational usage stages of change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #2840816

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Hays

IT Desktop Support Technician

Full-time

Melbourne, Victoria

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10 months ago

IT Desktop Support Technician job available at MSP | Melbourne CBD | Permanent | ASAP start Your new company A growing Managed Service Provider headqu..

IT Desktop Support Technician job available at MSP | Melbourne CBD | Permanent | ASAP start Your new company A growing Managed Service Provider headquartered in Melbourne CBD requires a Desktop Support Technician to join its IT Operations team for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements. Your new role In this exciting new role, you will be: Providing 1 st & 2 nd level onsite and remote IT support for multiple clients. Supporting a broad range of clients to resolve high level IT issues escalated from the Service Desk. Performing technical support of servers, network and hardware. Assisting with the delivery of infrastructure projects. Collaborating with Senior Engineers, SMEs and Team Leaders on support issues. Delivering a high level of customer service and communication. What you'll need to succeed To be successful in your application, you will need: Demonstrated experience in providing level 1 & 2 IT support both onsite and remote. Sound knowledge of Windows Server, Active Directory, Office 365, Microsoft Exchange, Active Directory and Network troubleshooting. Experience with Intune and / or SCCM is preferred. Highly developed troubleshooting and problem-solving skills. Experience working within a Managed Service Provider or Consultancy is advantageous. A tertiary education in Information Technology as well as Azure, Microsoft, ITIL, VMware, Veeam and Cisco certifications are beneficial. A current driver's license and vehicle. Australian Citizenship. What you'll get in return Working in an organisation where they develop and grow careers, you will be offered a great salary package. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to [email protected]. #2841601

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Hays

Assistant Financial Accountant

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Accounting / Auditing

10 months ago

A family owned solar energy company is seeking an Assistant Financial Accountant for 12 months. Your new company A growing solar energy company that h..

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Cognizant

Big Data Developer-PYSPARK

Full-time

Melbourne, Victoria

Information Technology

10 months ago

Job Description What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is ..

Job Description What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. Position Summary: We are looking for a Big Data Developer who will work on the collecting, loading, processing, and analyzing of huge sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them. You will also be responsible for integrating them with the architecture used across the company. • Exposure to, or an understanding of a broad cross-section of on prem, hybrid and cloud data platforms, including Azure/AWS. • design and engineer innovative cloud-based solutions in multi-cloud scenarios across the Microsoft Azure/AWS. • 7+ years demonstrated coding experience in batch framework & hive/impala. (Language such as Scala/Java /Python/PL-SQL, Unix) • experience in design, build and implement the Lambda architecture in native cloud. • Expertise in creating data factory pipeline to ingest data from flat files of different formats. • A demonstrated experience in analysing the data stored in data warehouse using SQL. • Expertise in writing stored procedures, functions to process or transform large datasets in SQL database. • Inhouse Proprietary Tool - 3 + years of working experience with JOF Job, Merlin and JOF Ingestion and Replication framework to develop data ingestions pipelines and deploy the code artifact. • Hands on implementation of end-to-end data pipelines using Azure Data Lake, Azure Data factory, Azure Databricks. • Expertise with database services & data lake such as Azure Synapse, Azure SQL, Azure Blob Storage, and Azure Data Lake Storage Gen2. • Solid experience in setting up advanced deployment techniques like CI/CD using Azure DevOps, GITHUB integration, Jenkins, Bamboo & etc. • Should involve in End-to-End project execution, Requirement gathering, transforming legacy design to Bigdata eco system. Development, Testing, UAT Support and GO Live support. • Understanding and creating Tableau/PowerBI reports would be additional advantage. • Should have knowledge of Control M to create, monitor and schedule jobs. Mandatory Skills: • Big data PaaS Services Ecosystem: Hadoop, Flume, Kafka, Spark Streaming, Spark SQL, Impala, SQL DW, Kudu tables. • Languages: - SQL, PL-SQL, Java, UNIX, Scala, Python & Ruby. • Azure Stack: - Azure Function, Azure EventHub, Azure HDInsight, Azure Data Bricks, Azure VM, Azure Data Factory, Azure storage, Azure Data Lake, Azure Cosmos DB, Azure KeyVault, Azure SQLDW(Synapse) • AWS Stack: - Kinesis, Lambda, S3, EC2, DynamoDB, API Gateway, KMS, VPC, CloudWatch, IAM roles & Policies. • Dev-ops Tools: - Azure DevOps, JIRA, GIT, Bitbucket, Bamboo, Jenkins, Confluence. • Client Specific: - JOF Job, Merlin, JOF Ingestion framework, Control M. Duties and Responsibilities: • Associate would be responsible for design, code, test, document and maintain high-quality and scalable Big Data solutions on-prem or on-cloud. • Research, evaluate and deploy new tools frameworks and design patterns to build sustainable Big Data platform. • Proactively communicate and collaborate with stakeholders, product specialists and data architects to capture functional and non-functional requirements. • Make accurate development effort estimates to assist management in project planning. • Responsible for migrating on-premises workloads to the cloud and debug cloud stacks. • Responsible for the design and build of the CI/CD and/or DevOps pipelines and looks to improve existing workflows through deployment automation. • Respond to technical issues in a professional and timely manner. • Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Salary Range: >$100,000 Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers.Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 30 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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Datacom

Technical Account Manager - Cybersecurity

Full-time

Melbourne, Victoria

Information Technology

10 months ago

Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.

About the Role (your why)

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).

What You’ll Do:

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You’ll have previous experience:

Working for a government customer or in a highly regulated industry 
Leading or managing a team of cyber security analysts 
Defining and implementing policies and standard operating procedures for cyber security programs. 
Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc.
A customer centric approach, ensuring consistency in delivery of service.
An understanding of Cybersecurity in an Operational or Professional Services environment.
A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.

Along with the following:

A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management
A security certification such as CISSP, CISM, CEH, OSCP, or equivalent 
Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc
Excellent communication, collaboration, and problem-solving skills 
Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7 
Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc
The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines. 
A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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