Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a talented Copywriter you'll be contributing to the development of on-brand campaigns, writing compelling copy for diverse channels such as paid social, banners, website, EDMs, social media, wholesale, and packaging. Actively research competitors, trends, and consumer insights, brainstorm campaign ideas, and uphold our brand's distinctive tone of voice. Proofread, edit, verify factual information, and manage copy proofs, feedback, and job tracking systems.

Be a key guardian of our brand's identity.

Your Day to Day

• Support senior team in developing on-brand campaigns
• Write copy for diverse channels
• Actively research competitors, trends, and insights
• Contribute to brainstorming sessions
• Collaborate with teams for post-campaign insights
• Proofread and edit copy
• Verify factual information and ensure claims align
• Manage copy proofs, feedback, and job tracking systems

Your Skills

• Understanding of copy's role in campaigns
• Experience in crafting copy for multi-channel campaigns
• Passion for diving deep into current topics and insights
• Exceptional pun, grammar, and punctuation skills
• Adaptability to take feedback and refine concepts
• Strong time management skills
• Proactive and willing to jump in wherever needed
• Friendly and collaborative personality

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role:

We are looking to grow our People & Culture team with the addition of a People & Culture Advisor. You'll be involved in various aspects of People & Culture, including performance management, learning and development, and employee relations.

What you will do:

• Deliver both strategic and tactical P&C support to employees and managers, including performance management, learning & development, employee relations and diversity, equity, and inclusion.
• Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions.
• Collaborate closely with all levels of management, particularly in the tech/product domain, as a trusted P&C advisor
• Build credibility and trust among employees; resolve employee concerns with compassion and follow-through.
• Consult and advise on talent reviews and the annual merit planning cycle.

What you’ll bring:

We're looking for someone who is enthusiastic, eager to learn, and passionate about making a positive impact. If you enjoy being part of a collaborative team and are ready to take on challenges, we want to hear from you. Here's what we're looking for:

• Passion for delivering excellent stakeholder management
• Take initiative to innovate and drive process improvements
• Outgoing personality with exceptional communication skills - written and verbal
• Be a credible activist for our clients, your team and our mission; exert influence to create positive change.
• Previous exposure to DEI strategies.
• Experience in Learning & Development.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. Welcoming candidates looking to shift their career, bringing fresh perspectives to our team.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this instrumental position, you'll help drive our creative department to new heights, collaborating closely with the Creative Director you'll ensure the seamless execution of projects. As the operational linchpin, you'll navigate the day-to-day intricacies of the studio, overseeing project timelines, resource allocation, and workflow optimisation.

This role is a unique blend of creativity, leadership, and meticulous project management, offering you the chance to help shape the visual identity of our brand while ensuring each project is delivered with precision, timeliness, and within budget. Join us in this dynamic opportunity to lead and inspire a creative team towards exceptional performance and the realisation of impactful visual stories.

Your Day to Day

• Oversee project coordination, keeping ongoing projects on schedule and within budget.
• Efficiently manage studio resources, including equipment, software, and materials.
• Support the creative team, fostering a positive and productive work environment.
• Manage and oversee the studio's budget, ensuring cost-effectiveness and profitability.
• Act as a liaison between the internal team and external agencies, facilitating effective communication.
• Ensure the quality of output meets company standards and client expectations.
• Plan and manage the studio's schedule, including project timelines, team availability, and deadlines.
• Assist in recruitment, providing training and orientation for new team members.
• Prepare regular reports on studio operations, including project status, budget usage, and team performance.
• Maintain a safe work environment by adhering to health and safety regulations and company policies.

Your Skills

• Degree in Business Management, Project Management, Graphic Design, Marketing, or related field.
• Minimum of 5 years' experience in a creative studio or agency environment, with at least 2 years in a management role.
• Proven track record of successfully managing creative projects from inception to completion.
• Proficiency in project management tools and software (e.g., Asana, Trello, or Microsoft Project).
• Strong leadership skills with experience in team management, motivation, and development.
• Excellent understanding of the creative process, including design, copywriting, and digital content production.
• Ability to work under pressure, managing multiple projects simultaneously in a fast-paced environment.
• Strong communication skills, both verbal and written, conveying project goals and timelines effectively.
• Experience in budget management and resource allocation.
• Keen eye for detail and commitment to delivering high-quality work.
• Knowledge of current trends in design, marketing, and advertising.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

About Us

Employment Hero is an Australian tech unicorn - valued at $2 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable time zone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

The Role

Reporting to the Head of Digital Engagement within the Customer Experience function, the Community Manager is responsible for building, engaging, and maintaining the online community around the Employment Hero platform. The communities will include both our business and end users.  The Community Manager will drive discussions, interactions, and ensure a positive and helpful environment for all users. 

The key focus for the role is to manage the execution of a successful community, driving engagement and ensuring  user questions are addressed, concerns and issues are resolved and both value realisation and customer satisfaction is high amongst members. In addition, this role will set the frameworks and processes to moderate user-generated content, enforce community guidelines and maintain a safe online space. 

Responsibilities

• Develop and execute strategies to grow and nurture our first online user community as a proof of concept and subsequently build out all wider user communities across Employment Hero user types and regions. 
• Initially moderate user-generated content and discussions (with subject matter support), ensuring adherence to community guidelines and maintaining a respectful and safe environment; subsequently building out the capability required to operate our communications in a customer centric and operationally efficient way. 
• Set up and drive engagement with users through appropriate channels to answer questions, provide assistance, and facilitate meaningful interactions including the set up of peer to peer servicing communities.
• Plan and coordinate community events, webinars, and user-focused initiatives to drive engagement and collaboration, leveraging and aligning with our Marketing Function’s delivery of the same. 
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for user needs and preferences.
• Design and own the metrics to measure community value and performance, monitoring and reporting on engagement metrics and value to continually improve the community strategy. 
• Work with our Marketing function to ensure we have a calendar of relevant and engaging content such as blog posts, articles, and resources, to provide value to the community.
• Act as the voice of customers between the community and internal teams, communicating user feedback, suggestions, and concerns effectively.
• Monitor industry trends and competitive landscapes to identify opportunities for innovation within the community space.

Requirements

• Bachelor's degree in Marketing, Communication, Business, or a related field (or equivalent work experience).
• 5+ years of experience in community management, social media management, customer success or related roles preferably within the SaaS or technology sector.
• Proven track record of developing and launching a proof of concept and scaling proven concepts to thriving  business as usual channels and experiences, growing and engaging online communities and using analytics to track engagement and measure impact.
• Excellent written and verbal communication skills, with the ability to engage and connect with users effectively, develop and execute strategic community engagement plans.
• Experience in project and/or change management. 
• Previous experience in customer support or advocacy roles is an advantage.
• Previous team leadership is an advantage. 

Benefits

• Self, health, wealth and happiness programs.
• Remote first and flexible working arrangements.
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!).
• We set you up for success with the latest and greatest hardware, tools and tech.
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!).
• Social events to get to know your new colleagues.
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $263M Series F round led by TCV October 2023

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

**When applying for this position, please fill out all of the application questions, thank you*

This highly visible Senior Incident Manager role provides an exciting opportunity to join high performing, very experienced team of IT professionals. The team is focused on delivering value to our customers and enjoys a high level of autonomy.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Our IT Service Operations team are a passionate bunch, and we genuinely care about maximising the value and service we deliver to our clients. If you get a real kick out of positively impacting some of Australasia’s brightest organisations, read on!

Our offices are based in Canberra or Sydney, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

To be successful in this role, you will require Australian Citizenship due to customer requirements and existing Baseline or NV1 Clearances will be highly regarded.

What you’ll do

As a Senior Incident Manager, you will be responsible for ensuring that all Incidents are carefully managed. This includes collaboration and coordination across technical teams to ensure customer expectations are met, and information needs of decision makers are achieved. The role is outcome oriented and requires engagement with other process managers such as Event and Problem to ensure early identification and reduced likelihood of repeat incidents.

You will work closely with technical specialists across several technologies in a multi-vendor environment. Additionally, you will have responsibility for identification of improvement opportunities, including maintenance and improvement of Incident Management, policies, processes, and procedures, with a focus on continual service improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

We are looking for someone who is proficient in leading efficient resolution of incidents using process to solve technical issues and develop a strong cross-functional team cooperation. You will need excellent interpersonal and stakeholder management skills, ITIL Foundation accreditation and a solid understanding of IT Service Management. You will have demonstratable experience as an Incident Manager in large and complex IT and business environments, preferably within managed services.

The following will be highly desirable:

• Extensive years of experience in the IT industry or bachelor's degree in IT
• Minimum ITIL v4 Foundation accreditation
• Current or recent experience in major incident management role
• Excellent communication & time management skills
• Meticulous attention to detail
• Ability to work well within a multi-geographical distributed and diverse team.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

We are seeking experienced Finacle Developers for a permanent role based in Sydney. You will be part of a dynamic team working on banking projects.

• Strong hands-on experience with Finacle development and customization
• Expertise in Finacle scripting and programming using technologies like JSP, Java, PL/SQL, and Oracle database
• Experience in Core Banking Solution (CBS) implementation and support
• Good understanding of banking domain and financial products
• Proven experience with Finacle modules like Retail, Corporate, Treasury, and CRM
• Experience with Finacle APIs and integration with other systems
• Knowledge of Finacle scripting language and customization tools
• Ability to understand and translate business requirements into technical solutions
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this pivotal role, you will lead the design process for our expanding range of innovative and eco-friendly lifestyle products. Collaborating closely with key stakeholders, you'll play a role in crafting the visual identity of our sustainable lifestyle products. Your responsibilities include overseeing the design process, from generating initial 2D and 3D drawings to creating a compelling narrative that captures the essence of each product. Working collaboratively with international suppliers, you will bring these concepts to life by managing the manufacturing of prototypes and selecting materials that align with our commitment to sustainability.

Your day-to-day activities will involve research of local and international markets to identify emerging trends and innovations. Leveraging your expertise in SolidWorks, CAD, KeyShot, Adobe Illustrator, and Photoshop, you will translate conceptual designs into detailed plans for prototyping. Collaborating seamlessly with tooling engineers, you will navigate projects through to manufacturing, ensuring the delivery of products that not only meet high aesthetic standards but also adhere to relevant guidelines and regulations.

Your Day to Day

• Craft compelling solutions using great problem solving and conceptual thinking skills with the end user front of mind.
• Generating concept designs in CAD and then turn them into detailed CAD designs for prototyping.
• Collaboration with tooling engineers to move projects through to manufacture. 
• Rendering 2D and 3D CAD models in KeyShot.
• Work SolidWorks and KeyShot to prepare renders and build instore layouts.
• Define ownable and elevated aesthetic solutions.
• Be responsible for the detail development of concepts through the product life cycle for a diverse range of product categories.
• Ensure product compliance with relevant guidelines, procedures, and regulations.
• Prepare 2D & 3D model files and manage production documentation.

Your Skills

• Industrial Design or Product Design Engineering Tertiary qualification.
• Excellent skills in SolidWorks, CAD, KeyShot, Adobe Illustrator, and Photoshop.
• Expert understanding of designing consumer products for cost-effective manufacturing.
• Commercial mindset with a customer-centric approach.
• Strong time management skills and ability to work in a fast-paced environment.
• Perseverance and resilience in delivering exceptional work.
• Ability to communicate and influence cross-functional teams.
• Strong written and verbal communication skills.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW! Make sure you include your portfolio of work demonstrating your skills!

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

As our CRM Marketing Manager, you'll be the driving force behind our direct marketing channels, crucial to Koala's growth and customer connection. This role is a unique blend of strategy and execution, perfect for someone who thrives in a dynamic, fast-paced environment and is eager to make a substantial impact in the eCommerce landscape.

What key responsibilities does this role have @ Koala?

• CRM strategy: Develop and implement innovative CRM strategies, focusing on email, SMS, and referral programs to drive business growth and customer loyalty.
• Hands-on execution: Directly manage and optimise email and SMS automations and campaigns, aligning them with marketing plans, customer behaviors and preferences.
• Collaborative spirit: Work closely with digital production, data & analytics, customer service, and brand marketing teams to create seamless digital customer experiences.
• Creative problem-solving: Use your analytical skills to continuously refine our CRM approach, ensuring maximum engagement and revenue generation.
• Data-driven decision making: Regularly analyse customer funnels and campaign performance, leveraging data to drive strategic decisions.

Ideal background…

If you're passionate about creating meaningful customer experiences and eager to play a key role in a forward-thinking company, we'd love to hear from you. Together, let's redefine the future of furniture shopping and make a lasting impact on the planet.

• Creative problem-solver with a strong analytical mindset, capable of identifying and proactively addressing challenges.
• Experienced in CRM: 2-4 years in CRM. Adept at directing CRM strategy, while also being a hands-on, hard-working individual who thrives in a fast-paced environment. Experience with Klaviyo is a plus, but not mandatory.
• Results-oriented: Proven track record of using CRM strategies to significantly boost revenue and customer engagement.
• Ecommerce savvy: Deep understanding of DTC eCommerce, particularly in customer behaviour and purchase patterns.
• Storyteller at heart: Ability to weave brand narratives into campaigns, enhancing customer connection and retention.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.
• The ability to salary sacrifice for their very own BlueRock shares
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies. 

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.   

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Are you a dynamic operator looking to be a part of a well-known global company?

The opportunities are endless, we are offering an excellent salary package, job security as well many other perks of the job.

Rentokil is looking for a motivated organized Service Planner for our Hygiene Division with strong administrative and communication skills to join the team based in Tullamarine - Melbourne on a full-time basis.

The core responsibilities in this role include:

• Organization and scheduling of regular field service activities
• Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
• Ensure zones are regularly revised to ensure capacity, location, and sequence are the best fit for the operation in a holistic view to ensure a productive service zone for the technicians
• Organise installations and jobs for completion within divisional time frames and expectations
• Respond to customer inquiries/complaints on service and where required as well as arrange necessary non-routine service calls
• Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System
• Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
• Provide ongoing reports requested by management in relation to such items as the state of service, jobs, customer service history, specific technician productivity, and customer retention
• Maintain reporting spreadsheets within timeframes
• Make all necessary escalations to Local Service Managers and Operations Managers as required for the provision of quality service to our customers

The ideal candidate will have:

• Excellent phone etiquette
• Strong written and verbal communication skills
• Solutions focused
• Strong computer skills
• Ability to give clear instructions
• Ability to build relationships and work well with others
• Ambition and desire to succeed
• Analytical thinking skills
• Strong collaboration skills
• Strong time management skills
• Problem-solving mindset
• Previous experience in a similar role, or fast-paced office environment

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

About Us -

Rentokil Initial is one of the largest business services companies in the world. The UK-based company operates in all major economies of Europe, North America, Africa, Asia, and the Pacific. The company has some 34,000 employees providing a range of support services in over 50 countries worldwide, whilst retaining the agility and characteristics of a local company.

Employee Testimonials -

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

Newcastle

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. We’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Executive Assistant to join our team and support our CEO and senior executive team.

• Support the CEO through calendar management, email correspondence, administrative tasks, and special projects
• Collaborate with the Business Development team to secure meetings with potential new customers in order to drive commercial growth at Cadmus
• Organise and book travel for the CEO and other team members as needed; create thoughtful itineraries to ensure the trip runs smoothly
• Maintain good relations with Investors and Board of Directors and assist with regular reporting to these groups
• Manage business admin such as office logistics, updating company records, file/document management, etc.
• Take ownership of certain HR, payroll, and accounting tasks as required

Professional Skills

• Effective Communication: Demonstrate adeptness in both written and verbal communication. Craft professional emails as a representative of the CEO and other Cadmus leaders; build strong relationships with internal and external stakeholders to secure important outcomes such as key meetings, networking, engagements, etc.
• Information Synthesis and Prioritisation: Display the ability to synthesise research findings and prioritise information effectively.
• Detail-Oriented Acumen: Exhibit meticulous attention to detail in financial, HR and accounting matters. Ensure accuracy in numerical data, minimise costs, and adeptly identify cost-saving opportunities.
• Strategic Decision-Making: Highlight your capacity to assess multiple options and navigate through switching costs. Make informed decisions that align with organisational goals while considering potential challenges and benefits.
• Self-Starter: Capable of taking tasks and seeing them through to completion with minimal guidance. Anticipate needs and problems and proactively seeks out ways to solve them.

Preferred Experience

• Hold a bachelor's degree from a leading university
• 3+ years in an administrative role supporting senior executives
• Experience working in a fast-paced, constantly-changing environment (previous start-up experience is a plus)
• Familiarity with globally distributed teams / supporting a remote-first company

• A remote-friendly, flexible working culture; where you can work from any global location
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
  

Cadmus is a remote-friendly company, and this role is open to candidates all across Australia. We have an office in Melbourne for those who wish to use it.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions.

Our interview process consists of a recruiter phone screen, a hiring manager interview, a homework task and a panel interview. These will be completed in person or online (via Zoom).

While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter).

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

Caleb & Brown is the crypto investor’s expert partner, helping its clients navigate the complexities of investing in crypto assets with a suite of best-in-class personal brokerage, asset management, and research products.

Founded in 2016, we put personalised service, transparency, education, and consumer protection at the heart of everything we do.

Job Description

We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for overseeing and implementing a comprehensive digital marketing strategy for our global cryptocurrency brokerage and asset management businesses.

From managing social media accounts and creating engaging content to executing paid advertising campaigns, you will play a crucial role in enhancing our online presence. The ideal candidate will possess excellent project management skills, be a creative thinker, and be obsessed with building brands.

What you’ll do:

• Plan and execute digital marketing campaigns, including social media, email, and paid search (not including SEO)
• Develop, implement and manage our digital marketing strategy, tactics and calendar
• Measure and report on the performance of all digital marketing activity using analytics tools
• Work with our graphic designer to produce educational and entertaining content.
• Identify trends and insights, and optimise spend and performance based on the insights
• Brainstorm new and creative growth strategies
• End-to-end management of weekly email newsletters and other email product launches
• Represent marketing on cross-functional strategic projects
• Contribute to the overall marketing strategy

A bit about you:

• Experienced with Facebook, Twitter, LinkedIn, Instagram, YouTube and other social media best practices
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Intermediate knowledge of Google Analytics with the ability to use data to contribute to campaign optimisation
• Excellent copywriting skills with strong attention to detail for spelling, grammar, punctuation and tone
• A keen eye for design
• Demonstrable understanding of what will drive engagement and conversion
• Great interpersonal and communication skills

Requirements

• Tertiary qualifications in business, marketing and/or digital marketing
• 3+ years of experience in a social media management or digital marketing role
• Intermediate knowledge of the crypto landscape and blockchain technology
• Proficiency in Adobe suite, Canva, or Figma will be highly regarded

• Learn from a team of experienced cryptocurrency and traditional finance experts
• Ongoing training and industry development
• Awesome office location in the Silicone Valley of Australia, Cremorne
• Hybrid work arrangement after probation

Are you an experienced Bookkeeper, excited by a role where your senior skills are highly valued and the impact you have on small business success is seen everyday? At Retinue Accounting, we're not just about numbers – we're a dynamic team fuelled by values like adaptability, commitment, and humility. Our customer-centric approach, transparent practices, and ability to move with pace set us apart. If you're an experienced bookkeeper who loves engaging with clients, supporting junior staff, and excelling in a busy, fast-paced role, we want you to be a driving force in our rapidly expanding team!

Why Retinue?

• Competitive salary package reflective of the experience you can bring to the role
• Great working hours 9-5:30, no overtime or weekend work! Need flexible working hours? Chat to us about what this could look like
• Regular social gatherings and ongoing professional development activities
• As a senior member of the team your expertise will shine as you engage with clients, support junior team members, and contribute to the growth of our thriving clientele
• Loads of career progression opportunities, our business is growing fast and the sky is the limit for those committed to our values, their own performance and our business growth
• Join a supportive team environment with managers and senior team members all driven to help you succeed

What’s your day-to-day look like?

We have two bookkeeping teams at Retinue, tell us which one suits you!

Onboarding: You’ll work closely with our customer success team to onboard new small business clients' historical and outstanding bookkeeping into Xero, supporting the seamless transition of their bookkeeping over to our BAU team.

Business as Usual (BAU): You'll act as the primary point of contact for your allocated clients, and manage queries and bookkeeping tasks, supported by a small team of junior accountants and offshored bookkeeping staff.

What are we looking for:

• Minimum two years of bookkeeping experience, ideally in a public practice or handling multiple clients
• Proven ability to delegate and oversee work of junior staff, ensuring all deadlines are still met
• Proficient in Xero and Xero Payroll, ideally experienced in transitioning clients between systems
• Strong multitasking ability, attention to detail, and a commitment to delivering high-quality work
• An eagerness to speak with and build long lasting relationships with our clients, which includes regular phone and email communication
• Excellent written and verbal communication skills

Does this sound like the role for you? Are you excited to kick off your 2024 with a new role, new opportunity and all the keys to help you succeed? Then don’t hesitate, apply now and secure your ticket on our fast-growing rocketship of a business!

#LI-Hybrid #LI-CW1

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose

The primary purpose of the position is to be part of a dynamic team that is responsible to implement, automate, support and maintain all environments that are expected to operate on a 24x7 basis.

Performing and coordinating the implementation, ongoing engineering and maintenance/upgrading of a multi-platform environment with strong focus on Linux (Red Hat), VMware ESXi, Databases (Oracle SQL), SAN Storage (NFS) and various network services in a hybrid cloud environment.

The role reports directly to the Head of Reliability and Infrastructure and/or delegates. They will work and collaborate closely with the engineers within the team and other business units within the division. The role also includes responsibilities to assist with conducting technical reviews for new and ongoing tactical and strategic initiatives.

Key Responsibilities

• Ensure SLA, SLE and SLO are met in a 24x7 environment. Required participation to an on-call roster
• Manage, maintain Red Hat Linux and Red Hat Ansible and Satellite Servers
• Operating System hardening based on recommendation by the Centre for Internet Security (CIS)
• Develop scripts, Ansible playbook ( Bash or Python ) and API calls for automating system administration and other repeatable tasks
• Manage and maintain network services such as Mail, DNS, NTP, Firewalld and F5 Load Balancer
• Generate system health related reports, manage and maintain monitoring, alerting and reporting systems such as Splunk, Dynatrace and Wazuh
• Deploy, configure, troubleshoot and staying up to date with licensing, subscriptions, versions and features and making sure all are compliant
• Implement security best practice, perform regular audits, patches and updates
• Monitor performance and identify bottleneck and optimise system resources such as disk utilisations
• Diagnose and resolve issues not limited to hardware, network to application level
• Ensure robust data integrity protection and availability with filesystem snapshot (such as LVM and VM snapshot) log shipping, replication and backup and recovery strategies
• Understand the principle of secure authentication, access control and multi factor authorisation as well as encryption technologies used in protocols such TLS and HTTPS and certificates.
• Complete all role requirements relating to development, implementation and maintenance of IT systems in accordance with the AP+’s information security policies and procedures as directed by the Head of Reliability and Infrastructure and/or delegates.

Stakeholder Engagement

• Really knows how to get the best out of external partners & stakeholders, delivering value for money & monitoring their value-add.
• Manage third-party relationships including agency relationships (creative, media, research, PR) and participant/ member marketing teams.

Team Engagement

• Work closely as a member of the AP+ Leadership Team to ensure the long-term health and prosperity of a high-performing highly focused team.
• Collaborate in the development and achievement of the goals and KPI’s of the AP+ Commercial Team
• Role model to AP+ values and behaviours, and build leadership capability across the team aligned with the desired culture and ways of working.
• Inspires team, motivating them to achieve more than they ever thought possible.

Position Requirements

Qualification:

• Red Hat Certification, such as RHCE, would be highly desirable
• Tertiary qualifications relevant to the role

Experience

• 2+ years’ experience in similar role
• Problem solving abilities and pragmatic approach
• Able to see and improve status quo

Knowledge

• Scripting and code programming. Ideally Bash and Python in a Linux platform
• Experience in product / application equivalent to what has been described in the key responsibilities

Capabilities

• Ability to handle pressure and variations in workload in a 24x7 environment
• Able to run with multiple tasks with tight deadlines
• Strong communication skills, both written and verbal, are essential for collaborating with team members and other stake holders
• Adaptability and ready to take on ever changing challenges
• Team Player with customer service focus

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role.

Why is this an exciting opportunity?

Herd MSL is one of Australia’s largest and most-awarded PR agencies. Part of Publicis Groupe ANZ and global PR network MSL, Herd MSL has more than 21 years in the market and has achieved multiple agency & campaign wins and Cannes Awards for creativity. We offer flexible working, industry leading policies to support individual circumstances, and a collaborative and caring strengths-based culture. 

We solve complex business problems through outstanding creative ideas, technically excellent execution and content led multi-channel campaigns. Our purpose is to create conversations that change Australia and New Zealand, through unleashing the strengths of our dynamic, fearless, and curious team of 60+ specialists.  

Our strategy is simple – recruit brilliant people, do great work and provide the ability to learn in a creative environment. We work in complex and disruptive sectors across an impressive portfolio of clients, ranging from established multi-national technology companies and leading consumer and corporate brands, to innovative industry leaders, government departments and fast growth start-ups. 

As a result of our continuous growth and success, we are looking for a Junior Designer to join our team.

The role

As part of the broader Social and Content team, this is an opportunity to unleash your creativity and work across some of Australia’s most iconic brands. You will be involved in a variety of projects – designing engaging decks, mocks for ideas, and reports to be presented to clients; crafting eye-catching posters and event invites; and creating social assets. The immediate scope of your role will be static and functional design but there may be opportunity to evolve into motion as the need arises.

What you’re looking for

• Opportunity to work with some of Australia’s most exciting and iconic brands
• A chance to grow and learn within a supportive and collaborative environment
• Career growth and development opportunities
• Opportunity to bring a creative flair to everything you do
• Opportunity to work on award winning campaigns
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role?

• 1-3 years’ experience in design with an impressive book
• A good sense of print and digital design, as well as photography and videography skills, a bonus!
• Strong skills in Photoshop, PowerPoint, Google Slides, Canva, Indesign; EDM design a plus
• The ability to understand and interpret creative briefs
• Proactively identify new and creative approaches to elevate the quality of work produced for our clients
• Able to communicate work and explain the rationale around a certain approach to your design work

Herd MSL offers flexible working arrangements to suit personal commitments, a fast-paced and fun environment, a people focused learning culture, variety and opportunity, and a heap of added benefits including birthday days off, Friday 3pm finish throughout summer, additional leave with longevity, access to industry leading mentors, and much more. Plus, you get to work in our creative and open office in the heart of Pyrmont.

Keen to hear more and share why you’re the one for this role – please get in touch!

Additional information 

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women,  Égalité, enABLE and Embrace  (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through  Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Herd MSL, as part of Publicis Groupe, believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.  

About the role:

The role of Finance Associate will sit in the finance team and support across the Octopus Australia business giving the successful candidate wide exposure to various renewable asset investments, funds, and Octopus Australia as a fund manager. The role is based in our Sydney, with occasional travel required between offices.

The successful candidate will be involved in the successful delivery of all financial aspects of the Octopus Australia Group. This role will report into the Financial Controller. 

Core responsibilities will include:

• Involvement in regular management and KPI variance reporting
• Involvement in quarterly and annual financial reporting (with the support of advisors)
• Cashflow forecasting and calculating funding requirements.
• Forecasting and budgeting at both asset and company level
• Management of external bookkeepers and advisors, to ensure statutory filings are met (including audited financials, tax returns, activity statements, FBT)
• Managing bank accounts and payments processes
• Financial compliance (AFSL)

• Create, mix and serve alcoholic beverages and food to guests.
• Ensure proper storage of liquor, fruit and equipment.
• Plan drink menus and inform guests about new beverages and specials.
• Record inventory and ordering supplies of the bar.
• Handling cash, credit, and debit card transactions and balancing the cash register.

Why is this an exciting opportunity?

Digitas is The Connected Marketing Agency, relentlessly committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke, and inspire. Curious and fully transparent, we are always examining real human behaviour to create authentic connections – between brands and consumers, clients and partners, and ideas and outcomes. We are a Publicis Groupe agency and play a key role in the Publicis Groupe’s industry leading ‘Power of One’ thinking.

We are always looking to grow and better our business and the Client Service team is the catalyst for that growth. Our focus is on building the client’s business, the account relationship, and the expertise of our team. That means spotting game-changing ideas to grow our client’s business and solve challenges. Selling ideas fearlessly and confidently while keeping things simple, organised, and clear – even in the most complex situations – so that we can make great work.

To spearhead this, we’re looking for a whip smart and proactive Senior Account Director who can stun our clients with leadership, creativity, vision, and eloquence.

Sound like you? Read on.

The transformation you will experience

This presents an incredible opportunity for you to join forces with one of Digitas' flagship clients who view the agency as a seamless extension of their marketing team. Assuming the role of Senior Account Director, you'll be the face of the business, championing our CRM & CX program, and entrusted with the planning, management, and delivery aspects of the client account. You will leverage your expertise to lead and empower a large cross-functional team in collaboration with the Client Partner, with the goal to deliver exceptional work in alignment with the account plans you craft and regularly update.

As the key client engagement lead, you'll strategically manage and influence senior stakeholders both within and outside the agency. Your role is pivotal in ensuring the fulfilment of both agency and client needs. Working closely with top-level client stakeholders, you'll intimately understand their personal and professional goals, acting as a true partner in helping them achieve these KPIs. Your influence will extend to setting the tone, pace, and energy of the Client Service team, elevating standards, and consistently surpassing client expectations.

In this role, you won't just guide and mentor a team; you'll be instrumental in driving client growth and ensuring the team's overall satisfaction. Your decisions will not only prioritise client happiness but will also be commercially and strategically sound, contributing to the overall success of our collaborative efforts.

Your scope will include:

• Partnering with the client to develop their goals and CRM/CX strategies; taking and shaping medium/large briefs, adding strategic value, and ensuring that they get the best results from the whole agency team
• Empowering cross-capability teams to deliver creative thinking and powerful ideas across digital ecosystems and customer experiences that create measurable impact and meet client objectives
• Developing strategic presentations alongside the Strategy team
• Planning workload and, refining and defining process with a focus on quality
• Overseeing agency output and ensuring work is being developed to a high standard
• Attending key client stand ups and sharing a POV
• Acting as a mentor and trusted advisor to the Client Service team
• Maintaining and developing key client and interagency relationships. Keeping sustainable, long-term client relationships by mitigating risk and ensuring account profitability
• Championing CX & CRM within the business, proactively driving innovation and new opportunities for growth

What you’re looking for

• A supportive and collaborative culture
• Working alongside a dedicated and passionate team on developing industry-leading programs of work
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role?

• Solid background as an integrated marketer, ideally in an agency environment, with expertise spanning digital, CRM, CX and marketing automation
• Strong knowledge of enterprise level CRM/automation systems preferred (i.e., Salesforce)
• Excellent at building and maintaining client relationships
• Outstanding analytical skills and strategic thinking – you’re strong on both IQ and EQ, and are as practiced at reading data as you are at reading clients
• Effective time-management, impeccable organisation, and the flexibility to adapt quickly to changes 
• Proven project management and performance management skills – you’re known for your ability to coach and develop talent, inspire, and drive change, and bring varied groups together to collaborate effectively 
• Superb communication and presentation skills – you’re articulate, succinct, and engaging 
• Demonstrated budget management and resource planning experience 
• A passion for customer experience and digital first thinking. 

Got what it takes? We’d love to hear from you. 

Additional information

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women,  Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Digitas, as part of Publicis Groupe, believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.  

The Senior Performance Support Consultant (Escalations Engineering) role is a unique opportunity to join the Customer Service and Support team working with some of our largest customers with their toughest performance and scalability challenges. You will be accountable for driving the successful closure of critical escalated technical issues for our most complex and strategically important customers.

As someone who can think outside the box, you will work on a mixture of reactive and proactive engagements where your technical troubleshooting skills in the stack will come to the fore. In addition, your top-notch consulting skills will be put to good use as you will take on the role of “trusted advisor” to help turn a bad situation around and help customers get maximum value from our platform.

We’re looking for the best of the best and the cream of the crop. In return, we offer highly competitive base salaries and benefits including generous holiday allowances, bonus scheme, stock options, and flexible working arrangements. Our inclusive work culture embraces belonging and individuality, collaboration, and customer orientation.

Our customers are our North Star and we are passionate about making them successful!

*Please note - this role is a hybrid role and would require you to be in the Sydney office 2 days per week*

What you get to do during a typical week:

You will be partnering with our largest customers & Internal stakeholders to identify and root cause performance and scalability issues impacting their ServiceNow deployments. Successful hires will get a chance to:

• Use problem solving skills along side industry leading tools to holistically analyse ServiceNow instances to identify and remediate resource contention at all layers of the stack
• Explore platform Java and JavaScript code to gain a detailed understanding of the behavior of ServiceNow applications
• Improve the throughput of Java Virtual Machines (JVMs) by deep diving into memory allocation and garbage collection tuning
• Optimize relational database performance by refactoring queries at the application layer or by applying tuning within the database itself
• Use extensive lab / test environments to reproduce and root cause issues impacting customer’s ServiceNow deployment(s)
• Engage with cross functional teams to highlight identified product defects, assist with implementation of work arounds, or devising long term fixes
• Drive improvement from within by creating high quality knowledge articles, developing tooling for use within the support organization, or mentoring and training junior colleagues
• Build and deliver compelling presentations to a variety of internal and customer stakeholders acting as a trusted advisor on how they can improve the performance of their ServiceNow deployment and adhere to leading practice guidelines.

We are seeking an Account Executive to join our fast-paced, high performing and energetic Sales team! We are looking for someone to work alongside our talented Sales Executives, to lead our campaign coordination across our Nine TV and online assets.

If you are a creative and ambitious individual and are passionate to work with clients across national brands, then we'd love to hear from you!

Day to day you will:

• Build strong relationships with internal and external stakeholders
• Run campaign optimisation reviews for clients
• Manage the reporting, campaign updates & tracking for clients
• Identify new opportunities for upselling and building new business
• Other ad-hoc administrative tasks as required 

Our Stewarding Supervisor is required to:

• Supervise and coordinate activities in the Stewarding Department to ensure all Food and Beverage Outlets and the Kitchen are provided with clean and sanitised operating equipment.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

To enable the Finance and Investment Operations Division to develop, implement, maintain and monitor the Rest Risk Management Framework in relation to the operations of the Division.  You will identify and monitor business risks and work with the business teams to ensure that those risks are appropriately mitigated. You will also monitor the Division’s compliance with its legal and regulatory obligations and industry standards, demonstrating and embodying a sound risk culture.

Key Accountabilities/Responsibilities

• Provide strategic process and thought leadership on proactive risk management strategies, plans and actions in the context of the current, emerging and future environment.
• Lead the oversight and optimisation of operational compliance.
• Develop and maintain mechanisms to identify, monitor and report on material risks of the Finance and Investment Operations function including key risk indicators, to inform reporting and escalation to Management, and the Audit and Finance Committee, where required.
• Develop, prepare and co-ordinate (as appropriate) regular risk and compliance reporting to support delivery of business outcomes and lead risk reporting to the Audit and Finance Committee.  
• Promote risk culture across the Finance and Investment Operations Division and promote its continuous improvement.
• Ensure a sound control environment is maintained as part of the day-to-day business activities.
• Ensure a comprehensive and strategic approach to the Division’s operational risk management framework to enable and empower meeting the team’s business objectives.
• Work with the Finance and Investment Operations business teams, to support the identification of risks and the design and implementation of mitigating controls.
• Perform control self-assessment, identifying any issues/controls gaps and address root cause by improving controls.
• Work with the Finance and Investment Operations business teams, to undertake activities to ensure policies and procedures are appropriately embedded into business operations.
• Ensure regulatory change initiatives within the Finance and Investment Operations Division are appropriately implemented, monitored and reported.
• Proactively manage and support Finance and Investment Operations divisional teams to ensure required remedial actions arising from incidents and breaches, audit reports, and prudential review findings are completed and reported to the Second Line Risk team and Audit and Finance Committee.
• Complete end to end processing of all raised incidents, including root cause analysis, systems and reporting, and post review.
• Support the governance of projects and change initiatives, and management of risks arising from these activities within the Finance and Investment Operations division. This includes identification and management of risks associated with achieving the planned outcomes for the project (delivery risk) and impacts the project may have on organisational risks (delivered risk).
• Lead the identification, documentation, and ongoing maintenance of legislative and regulatory obligations applicable to the Finance and Investment Operations team and ensure business process and controls are implemented to support compliance.
• Work with the Finance and Investment Operations teams, to ensure that appropriate arrangements are in place to govern and monitor material outsourced service providers.
• In collaboration with business teams, improve the operational resilience of Finance and Investment Operations business unit processes, and their ability to achieve business objectives, by working with business teams to reduce risk and optimise process design.
• Meaningfully contribute as part of the leadership team of the function.
• Lead the First Line of Defense Risk/Incidents Forum.
• Lead the Finance and Investment Operations business continuity and disaster recovery readiness.
• Maintain awareness of industry trends and emerging risks and continuously improve the operational risk management framework.