A night in the life of our Night Auditor consists of: 

• Providing exceptional guest service at all times
• Assisting with all overnight operations of the hotel, including; reception, switchboard, reservations and room service
• Conducting auditing of all payment transactions, daily revenue and postings throughout the hotel, and making any necessary adjustments to ensure accuracy
• Preparation and distribution of relevant reports
• Assisting with the management of hotel security and emergency procedures
• Ensure necessary handover of information is passed on to the oncoming shift.

We are looking to hire an ambitious Senior Strategist who is intellectually curious and culturally connected; who can develop inspiring strategies that deliver against our vision of putting social thinking at the heart of marketing; and contribute to the development of world-class ideas worth talking about.

Key to the role will be the ability to develop and draw the dots between brand strategy, comms strategy and content strategy.

The Senior Strategist will work closely with clients and the internal teams to provide strategic leadership. Help to define clear marketing goals, develop strategies for achieving the goals, contribute to and nurture great ideas, and help measure the performance and drive optimisation of strategies over time.

Key responsibilities:

Strategy & Trend Development >

• You understand the world of brand, digital and social marketing, including deep knowledge of platforms and social media. You spot and leverage trends to surface powerful insights and develop effective strategies
• You develop strategic frameworks and wrangle data, to analyse performance and draw clear and compelling conclusions

Teamwork and Relationship Management >

• You work closely with a lot of departments and you need to bring people together in order to achieve our vision, and set ourselves apart from our competitors.
• Together with the account teams and creatives you develop strategies, write briefs and help develop strong socially-led ideas. 
• You collaborate with our Research and Insight team to develop measurement frameworks and help to design research methodologies to track the performance of our activity

New Business/Commercial Activities >

• You contribute to new business efforts through marketing initiatives and pitching
• You are a curious and creative thinker, astute when it comes to identifying insights and able to craft inspiring briefs for our potential clients.

While the specific content of your role is clearly defined, the nature of the demands placed on us by our clients means that this role will evolve over time and needs a 'can do' approach.

Your skills and experience:

• You have a minimum of 8 years experience in strategy, in leading creative agencies. 
• You are adept with sourcing and crunching data to surface insights, working independently and being an original thinker who shares your knowledge and insight. 
• An irrepressible passion for social and continued learning.
• You can build and maintain strong relationships internally and externally, based on credibility and trust. 
• You are a clear and confident communicator, able to craft a strong narrative and present persuasively.
• Other people will describe you as creative, curious, collaborative, proactive, resourceful, flexible, open, accountable, and someone who always acts with integrity. 
• You are an enthusiast and energetic personality that likes to contribute to the agency culture. 

Who is We Are Social?

We Are Social is a socially-led creative agency: Over 1000 social experts in 15 offices around the world proving the power of social thinking to drive business value. Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We love to help smart brands immerse their stories in the real conversations their audience are having. How do we do that?

We put social thinking at the centre of what we do.

We connect people and brands in meaningful ways.

We create ideas worth talking about.

We Are Social.

At We Are Social we love diversity of thought and experience. That’s why we like to welcome the unique voices and talents that haven’t been traditionally embraced by advertising. Learn more about our culture and our work.

Shiftcare is the fastest growing start-up in it's industry and is redefining the way Aged Care and Disability Services are delivered in Australia, New Zealand and the USA.

Working within a growing team as the business continues to scale, you will be given the task of building performant, scalable, and sustainable backend application architecture and software.

Responsibilities

• Work with the technology team in the adoption and maintenance of modern (agile) software engineering practices
• Build technical integrations with third party vendors
• Support critical technology incidents as needed
• Work in technology architecture, scalability, security and performance initiatives
• Deliver high quality hands-on engineering work inline with the companies commercial objectives
• Mentor other platform engineers and team members
• Track and drive to completion all of the platform focus group's deliverables
• Work within defined project management guidelines and security best practice
• Contribute technology inputs to product team and roadmap discussions
• Be the champion of delivering scalable, robust, commercially viable technology outcomes for the company
• Become a cultural change agent within the technology group to focus on engineering best-in-breed, commercially viable technology outcomes for the business

• Minimum 3 year’s industry experience with Ruby on Rails development deploying scalable Rails API & applications
• 5+ years experience in any Web Development fields
• Identifying bottlenecks, optimizing and profiling web applications using NewRelic and related tools
• Develop and maintain specs using Rspec, Jest and e2e preferably Cypress
• Experience in creating APIs
• Good understanding of pair programming and in pair code reviews
• Working proficiently in relational databases
• Have worked in teams of 3 or more developers
• Experience and understanding of CI/CD tools such as CircleCI
• Experience deploying scalable cloud solutions on AWS
• Experience working within Agile environments (Scrum/Kanban)
• Basic experience working with frontend frameworks such as Vuejs.
• DevOps skills a bonus

Your attributes

• Confident and autonomous
• You write performant, scalable, efficient code
• You take pride in your work
• You have good (written/verbal) communication skills and contribute regularly to architectural and team discussions
• You aren’t afraid of making and learning from mistakes
• You share and communicate your knowledge with the team
• TDD and BDD by default
• Some knowledge/interest in other technologies we use - Vuejs, React native, serverless

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of Sydney so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the role

We’re looking for a Principal Backend Software Engineer to help build out our engineering team in Sydney, to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn’t released in the UK market.

This is an exciting opportunity to build a team from scratch and grow the Starling culture into a new region.

Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blogs or our case studies with Women in Tech.

We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good.

What you'll get to do:

• Support, grow, mentor and lead the team through being their manager
• Work with our clients to understand their needs and help solve their problems
• Define best practices for Technology and enable quality work
• Understand client needs and architect solutions to solve for many future clients
• Help us grow the team in Sydney
• Contribute to our award winning platform and internal tooling
• Build new features and products from scratch in a configurable way
• Share your knowledge with those around you, contributing to our learning culture
• Own your projects, working in small teams across the bank to collaboratively deliver
• Aim for greatness in everything you do, staying curious and inquisitive
• Be part of a scaling team and organisation as we change banking for good

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java and this is what we have built our entire banking platform on. We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.

About you:

• a capable tech lead
• able to understand complex systems and design solutions to difficult problems
• comfortable talking to external teams to collaborate on delivering for clients
• an experienced Java engineer with cloud experience

The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• AWS & GCP - we're cloud-native
• Microservice based architecture
• Kubernetes (EKS)
• TeamCity for CI / CD (lots of team are releasing code 15-20 times per day!)
• Terraform and Grafana

Our interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial interview with a Principal Engineer - ~45 minutes
• Take home technical test to be discussed in the next interview
• Technical interview with some Engineers - ~1.5 hours
• Final interview, ideally face to face in Sydney, with our CTO / deputy CTO ~45 minutes

• 25 days holiday. You’ll also get your birthday on us
• The option to opt-out of public holidays
• The option to buy/sell up to 5 days of annual leave a year
• 16 hours paid volunteering time a year
• Enhanced Pat & Mat leave
• Perkbox
• Length of service increased annual leave
• Superannuation

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

• Provide warm and welcoming service to all guests. 
• Ensure tables and service areas are kept clean and tidy.
• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Maintain all areas and equipment.
• Observe all hygiene, safety and security procedures, ensuring that all hazards are reported.
• Explaining the menu and drinks list to guests, assisting those with special dietary needs or preferences as well as provide knowledge when making recommendations.
• Mix and serve drinks and food items to tables.
• Liaise with the Kitchen on special requests.
• Maximise sales opportunities by upselling items.
• Placing orders through micros ensuring accuracy whilst ordering.
• Clear and reset tables as well as ensuring service areas are clean and tidy.
• Maintain standards of hygiene for food handling and presentation.
• Promote a safe workplace by recognising hazards and promoting general WHS practises.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.

This is an opportunity for an all-round marketer to join the NSW Residential Project Marketing team, supporting the Project Managers and Project Directors in executing project marketing strategies, and delivering communications and marketing initiatives.  

• Set up and manage projects in various systems (Dev ID, Particle, CRM, Avanser) and maintain project display suites collateral.
• Manage online property listings, email campaigns, and social media content across multiple platforms (Facebook, Instagram, LinkedIn).
• Liaise with clients, advertising, media & PR agencies, architects, and other consultants to manage deliverables and communications.
• Organise and manage project launches, client and customer events, and provide support for project updates.
• Compile and produce digital magazines, eDMs, and marketing collateral, ensuring all content is accurate and up-to-date.
• Provide reports and presentations for client meetings, assist with client invoicing, and manage database communications strategies.
• Execute Colliers NSW Residential brand initiatives (B2B and B2C).

We're seeking a Head of BI to lead and inspire our team, driving critical sales insights that shape our business strategy. Your leadership will be key in guiding a talented group of professionals to deliver impactful reporting and innovative solutions.

Day to day will include but won’t  be limited to: 

• Lead and mentor a team of six professionals, fostering skill development and knowledge transfer.
• Generate accurate and timely sales and revenue performance reports.
• Oversee the creation and management of sales budgets, ensuring alignment with business goals.
• Track incentives and KPIs, ensuring they are met and reported effectively.
• Collaborate with technology and data teams to develop and implement advanced reporting solutions.
• Manage agency revenue tracking, providing insights into performance and opportunities.
• Establish strong working relationships with key stakeholders and co-author strategies with the data team.
• Present insights and strategies to senior leadership and key stakeholders, ensuring alignment with business objectives.
• Drive a customer-focused approach to delivering meaningful and usable reporting solutions.
• Ensure adherence to data governance principles, minimising risk across reporting processes.

We are seeking a dynamic and customer-focused professional to join our team, dedicated to delivering exceptional support and service. In this role, you will be at the forefront of troubleshooting and resolving technical issues, ensuring smooth and efficient processes across departments.

As a key player in our customer support team, you will manage complex cases, mentor colleagues, and collaborate closely with our development and product teams to drive continuous improvement and customer satisfaction. If you thrive in a fast-paced environment and are passionate about enhancing the customer experience, we want to hear from you.

• Investigate, troubleshoot, and replicate issues to either resolve them or work with the development teams for further action. 
• Ensures delivery of excellent customer service through fast and accurate processing of requests, communication, and coordinating with other departments to resolve inquiries.  
• Identify and escalate critical or sensitive cases by collaborating closely with the Customer Support Manager, ensuring timely resolution and customer satisfaction. 
• Mentor and Serve as a resource for challenging cases and process-related inquiries, providing guidance and support to the team. 
• Deliver comprehensive training on specialized topics and advanced troubleshooting techniques 
• Independently manage complex tickets, tasks, and responsibilities, ensuring that issues are resolved efficiently and effectively. 
• Act as the internal and external escalation point for intricate ticket management, leading case escalations, and offering strategic guidance to the team. 
• Investigate and resolve customer complaints, ensuring that all resolutions meet or exceed customer expectations. 
• Communicate effectively with product managers and development teams, providing clear and concise information on escalations and customer inquiries. 
• Customer Beta Testing Liaison: Collaborate with the Product team and work with customers in the Beta group during product and version beta testing periods. 
• Maintain a thorough understanding of KPIs (Key Performance Indicator) including SLAs (service Level Agreement), ensuring all customer interactions are timely and meet company standards. 
• Collaborate with the Product team and work with customers in the Beta group during product and version beta testing periods. 
• Develop and contribute to Knowledge Base articles, creating valuable resources for both internal team members and external customers. 
• Builds and maintain business relationship with clients through open and interactive communication