The Partner Sales and Delivery Enablement lead will work across both the Australian/New Zealand partner sales and delivery team to enable, train and support Freshworks partners in both the GTM motion and delivery enablement. They will be responsible for projects and programs from strategy to execution. This person will develop and deliver effective enablement programs, collaborate with stakeholders and deliver training to the Partners in the ANZ region. The ideal candidate will have a strong track record of success in  product and technical enablement, with experience in delivering training, developing content, and collaborating with both inside and outside teams. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as well as the ability to think strategically and develop innovative solutions to improve partner sales and delivery performance. This individual will  have the business acumen to think both strategically and tactically to drive outcomes. They will build relationships with peers and influence future process improvements to deliver sales and implementation enablement programs more effectively..   

Key Responsibilities: 

• Develop and deliver engaging and informative sales training programs that align with the overall partner sales strategy and goals.

• Planning, coordinating, and deployment of the necessary training for partners and internal teams

• Regularly communicate with the ANZ sales and channel teams   to gather feedback, assess needs, and ensure the  partner  enablement program meets the evolving requirements of both channel partners and internal channel sales teams.

• Collaborate with Partner Enablement Team members in other regions to prioritize content needs in sales and delivery for ANZ partners. 

• Share best practices , use cases and  success stories with other Partner Enablement Team members. 

• Taking ownership of identifying partner needs, creating a sales curriculum and live sessions

• Take responsibility for ensuring 100% completion of training programs and on-time certifications for partners 

• Monitor and analyze the usage of sales enablement content and courseware

• Monitor and analyze partner delivery performance via dashboards and surveys

• Provide the necessary support during partner implementations requiring service and support.

• Day to day management of the FAR office for Rest
• Leading industry fund recognised in Linkedin Best Places to Work
• Hybrid working environment

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

We are looking for a Head of Office of the FAR to join the team at Rest. Providing the day to day management of the FAR Office, you will maintain the FAR framework including operating procedures and provide guidance to Accountable Persons and the business on governance and accountability.

Reporting to the General Manager, Trustee Governance, and Company Secretary, you will be part of the team  responsible for secretariat, governance and accountability across Rest.

This role is critical in driving the execution of accountability across the organisation including implementing and operationalising the FAR regime.  It will be the subject matter expert on accountability and provide commercially pragmatic advice, effectively negotiate with and influences senor stakeholders and drive the evolution and maturing of accountability, and the implementation of FAR across the organisation.

Implementing FAR

• Supporting the implementation of FAR at Rest.

Day to day management and embedding of FAR and accountability

The day-to-day management and implementation of the FAR Framework and ensuring it is operating effectively. This includes :

• Implementing the relevant policies, providing reporting and insights, awareness sessions and developing and maintaining operating procedures etc.
• Developing, implementing and monitoring and activities in place to ensure adherence with the FAR Framework.   
• Working with Accountable Persons on Accountability Statement and Map changes and coordinating appropriate reviews, registrations, approvals, and submissions
• Actively engaging with key stakeholders on a regular basis and providing timely and commercially pragmatic advice to Accountable Persons and key personnel in the business.  
• Challenging Accountable Persons and providing meaningful insights on areas for improvement.
• Developing, delivering and refining tools and guidance and support provided to Accountable persons (regular training, simulations, onboarding of new Accountable Persons)
• Working closely with the P & C team on conduct related matters.

Provision of advice on FAR related/regulatory change projects

• Key stakeholder for consultation and feedback in any FAR related or regulatory change projects that may have a FAR impact that take place in the business or as part of the banking program.
• Actively monitoring the regulatory landscape and analysing impacts of new and amended legislation, regulation and regulatory guidance on FAR in collaboration with compliance as required.
• Leading FAR related matters as required.

Insights and Industry knowledge:

• Developing and maintaining strong relationships with peer FAR Offices, to ensure that insights are shared (as appropriate).

Governance and accountability advice and support

• Supporting on advising on and enhancing the governance and accountability framework including liaising with stakeholders so that effective governance arrangements are in place at board and management levels
• Providing technical advice, briefings and expertise on governance and accountability.
• Influencing and enabling a robust and proactive governance and accountability culture 
• Assisting Rest to fulfill its duties in relation to governance and accountability standards.
• Monitoring regulatory and legislative developments 
• Identifying, advising and educating on emerging governance and accountability risks.
• Identifying and recommending strategies to address gaps in business knowledge and understanding of governance and accountability matters.

As a Sales Executive you will be responsible for supporting the Sales team in Corporate Subscriptions by handling new business enquiries & assisting with the renewals for currently held corporate digital & print subscriptions (identifying upsell opportunities). You will also be responsible for developing sales proposals, producing usage reports for clients and identifying new business opportunities.

Day to day you will:

• Close new business deals/ acquire new accounts. Handle all stages of the sales process from lead to conversion
• Renew the existing client base, identify and convert upsell opportunities (Enterprise, Site, Team & Print)
• Provide accurate and timely reporting on existing client base and personal new business pipeline
• Support the Sales Manager with the coordination of team operations
• Attend customer related events to help build customer relationships
• Be responsible for the hygiene and management of the Salesforce data set
• Further develop a knowledge of subscription products within your portfolio with a key focus on enterprise clients
• Provide effective, timely and accurate responses to customer enquiries

Please note, this position is based in Sydney and includes hybrid work arrangements! 

We are looking for a professional cleaner to join our amazing team for the long term and be responsible for cleaning the common areas of residential sites, such as lobbies, lifts, recreational facilities, carpark, and waste management which includes moving bins to council collection area and bins and garbage rooms sanitation.  

We provide our services throughout CBD, Eastern Suburbs and North Sydney (close to train stations).

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!