Location: Based at our Ringwood East office on the lands of the Wurundjeri People

Contract: Maternity Leave contract until December 2024

Hours: Full-time 38 hours per week

About the Refugee Health Program

The Refugee Health Program supports people who are newly arrived refugees, refugees who have ‘fallen through the health care gap”, asylum seekers, and people from a “refugee-like” background who arrive on different visa types (e.g. student, spousal etc).  It comprises of a multidisciplinary team made up of General Practitioners, a Nurse Practitioner, Registered Nurses, and Bicultural Workers. The purpose of the team is to ensure people from refugee and asylum-seeking backgrounds are comprehensively assessed on arrival and a plan of care is developed to optimise their health and quality of life. This service helps to support people to navigate the health system and to work with providers across this system to achieve optimal health outcomes. We aim to deliver coordinated, person-centred, effective, and appropriate care to clients from a refugee and asylum-seeking background.

Position Overview

This is a fantastic opportunity to make a positive impact on the lives of our clients. Working in close collaboration with our team of Refugee Health GP’s, Nurse Practitioner, Refugee Health Nurses and Bicultural workers, you will provide comprehensive administrative support which will contribute to the smooth running of the program. This will include (but is not limited to) scheduling of appointments, booking interpreter services, supporting internal and external referrals to services, and supporting the team with general administration. 

Key Responsibilities

• General Administration: Provide broad administrative support to Clinical and Complex Care Services teams and programs.
• Customer Service: Respond promptly to internal and external enquiries, manage customer appointments, and support recruitment and retention activities.
• Documentation: Draft and contribute to various documentation including minutes, presentations, reports, and general correspondence.
• Compliance: Support compliance reporting requirements and ensure all organizational, funding, and legislative obligations are met.
• Project Support: Assist with project activities, ensuring meticulous attention to detail, effective tracking of actions, and logistical support.
• Stakeholder Communication: Communicate clearly and effectively with stakeholders across all levels within the Primary Care teams and programs.

Qualifications and Skills

• Education: Certificate III/IV in Business Administration or Allied Health Assistant is highly regarded.
• Administrative Skills: Well-developed skills with a strong focus on attention to detail and accuracy.
• Technical Proficiency: Confident using MS Office Suite applications.
• Customer Service: Approachable with excellent customer service skills.
• Autonomy & Teamwork: Ability to work independently and collaboratively as part of a team.
• Problem Solving: Strong organizational, prioritization, and problem-solving abilities.
• Communication: Confident and effective communicator.
• Personal Attributes: High emotional intelligence, personal resilience, and tenacity.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Tanya Stott at [email protected]

Why Join EACH?

• Compensation: Generous Salary Packaging benefits of up to $18,550  
• Impactful Work: Make a positive difference in the lives of individuals in our community.
• Supportive Environment: Be part of a supportive team committed to professional development and personal growth.
• Diverse Opportunities: Engage with a variety of tasks and projects that offer growth and learning experiences.

Who We Are

For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change. 

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.  

• Full-time, 12-month Maternity Leave contract 
• Head Office in Ringwood, with flexible hybrid working conditions
• Competitive Salary + Super + generous Salary Packaging benefits 

We are on the lookout for a dynamic Talent Acquisition Business Partner with a strong passion for delivering a customer-focused end-to-end recruitment service whilst supporting our culture, diversity & inclusion strategy, and company goals. 

As a Talent Acquisition Business Partner at EACH, you can expect to be working with knowledgeable and dedicated hiring managers who like to be involved in the process and offer support. This role will suit someone who has a passion for recruitment and enjoys designing and project-managing quality recruitment processes that includes creative attraction campaigns, online assessments, background checks and tools to deliver a high-quality candidate and hiring manager experience.

As a Talent Acquisition Business Partner at EACH, you will:

• Partner with the business to deliver a high-quality, contemporary recruitment process that meets the needs of a fast-paced environment
• Write engaging job advertisements that showcase EACH's unique offerings and attract top talent
• Review, screen, longlist and shortlist applications ensuring that candidates meet the requirement of specific roles
• Be responsible for ongoing candidate attraction, engagement and nurturing through proactive sourcing strategies
• Cultivate strong relationships with external agencies, serving as a point of contact throughout the recruitment journey
• Advocate for exceptional candidate and hiring manager experiences, continuously improving the recruitment process from attraction to selection

About you
You love connecting with people, engaging with candidates and coaching hiring managers. Our roles are varied, our team is diverse, and our goals are ambitious. You like keeping up to date with the best recruitment practises and playing a part in transforming TA services from good to GREAT!

You bring skills and experience in:

• End to end high-volume internal, RPO or agency recruitment experience
• Sourcing complex and hard to find talent
• Attraction campaigns, job advertising, and background check platforms and vendors
• Managing and prioritising multiple requisitions, projects, and client relationships
• Application Tracking Systems, preferably SmartRecruiters, to manage end-to-end requirements
• LinkedIn Recruiter, Seek Talent Search and other available mediums for building talent pipelines

You excel in meticulous administrative processes, know how to prioritise your workload and effectively communicate amidst competing deadlines. You’re highly relationship-driven, capable of partnering and communicating with people to drive exceptional recruitment outcomes.

You may have prior experience in the healthcare industry or aspire to gain expertise in this sector. If you've used SmartRecruiters in previous roles, or eager to broaden your knowledge with other systems, then this could be a perfect fit.

What's in it for you?
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible work arrangements to support a positive work-life balance 
• Competitive salary based on qualifications and experience
• Attractive Head office location right next door to Eastland
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment
• Access to large, well-resourced working facilities including on-site parking
• Opportunities for internal career progression across QLD, NSW, ACT, TAS and VIC
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

• Part-time (flexible) ongoing position – work from home, our offices & within the community
• Professional development, mentoring & ongoing career development opportunities!
• Attractive salary + super + generous Salary Packaging benefits of up to $18,550

Are you passionate about making a difference in the lives of children with a developmental delay or disability? EACH is looking for a dedicated Psychologist (Grade 2 or 3) to join our team, providing compassionate assessment and intervention services for children aged 0-9 and their families.

You will work closely with families in their natural settings — homes, childcare, kindergartens, and schools — empowering them to support their child’s development. Your role will encompass delivering evidence-based therapies, setting achievable goals, and fostering collaboration among interdisciplinary teams.

As a key team member, you will also facilitate group programs, collaborate with external providers, and contribute to quality improvement initiatives, ensuring holistic care and support.

To view a copy of the full Position Description, click here.

What's in it for you?
At EACH you’ll be supported to be your best. 

We will provide you with:

• CPD allowance, mentoring and clinical supervision
• Flexibility to work from home, from our offices and within the community
• Competitive remuneration and conditions including generous leave options 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year 
• $2,650 additional tax-free money towards meals and entertainment
• Access to well-resourced working facilities including on-site parking
• Diverse career progression opportunities across QLD, NSW, ACT, and VIC
• Clinical supervision and access to evidence-based resources 
• Support through a comprehensive Employee Assistance Program
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
To excel in this role, you will demonstrate the following qualifications, skills and experience:

• A Master’s degree in Clinical Psychology and current unrestricted registration with AHPRA
• Demonstrated knowledge and experience in evidence-based assessment and intervention techniques
• Familiarity with the Key Worker model, Family Centred Practice, and Family Service Coordination

Experience working with vulnerable and culturally diverse families is highly valued, as is an understanding of the issues confronting families with children with developmental delays and disabilities.

If you have excellent communication skills and a genuine desire to make a positive impact, we would love to hear from you.

Join us at EACH
EACH has been committed to delivering health and support services that improve lives and strengthen communities for over 50 years. Our workforce is made up of compassionate individuals who are here to lend a helping hand, offering a wide range of services tailored to meet the unique needs of each individual from all walks of live. Join us on this journey and let us make a difference together.   

• Full-time
• Ringwood 
• Salary + 11% Super + Generous Salary Packaging benefits of up to $18,550     

WHAT WE OFFER

EACH is committed to developing our people. At EACH you'll be supported to be your best. We provide:

• Engaging, inclusive supportive team that meet regularly and has its own chat page to provide daily support to each other
• Competitive salary based on qualifications and experience
• Generous Not-for-Profit Salary Packaging of up to $15,900 tax-free income per year
• Up to $2,650 additional tax-free money to spend towards meals entertainment
• Opportunities for internal career progression across QLD, NSW, ACT, and VIC
• Support through a comprehensive Employee Assistance Program for you, and your immediate family members
• Opportunities to continuously grow and develop.

WHO WE'RE LOOKING FOR

We're looking for a Senior Dental Assistant, responsible for supporting the Team Leader - Dental Assistants in the daily supervision of dental assistants, including supporting the team to understand and respond appropriately to the challenges and operational complexity within the Oral Health Program.

You will be able to work autonomously ensuring all operational issues are resolved, established deadlines are met and be highly involved with the implementation of new models of care.

WHAT YOU'LL BE DOING

The senior dental assistant is responsible for providing professional communication and customer service to the clients within their scope of practice of the dental assistant role. You will be responsible for;

• Providing efficient clinical chair-side assistance to the dental operators in all facets of the delivery of safe, high quality, efficient and effective public dental services
• Ensuring compliance with infection control principles
• Maintaining the clinical environment including sterilisation of instruments and maintenance of dental instruments to industry standards.
• Contributing to the leadership and supervision of the Dental Assistants with the Team Leader - Dental Assistants.
• Operational management including all stock control and occasionally rostering and audits.

WHO YOU'LL BE WORKING WITH

Working with dentists, dental therapists, oral health therapists, prosthetists, dental students and the dental assistant team who provide a comprehensive range of high-quality dental services in a friendly environment, our team is dedicated to giving clients the best possible support.

We are a large Public Dental agency with 19 dental chairs in Ringwood and Ferntree Gully, a mobile van and outreach programs.

In total there are approximately 100 staff members that work across the site in the provision of high quality, safe clinical services. A diverse team consisting of dentists, prosthetists, oral health therapists, dental therapists, senior dental assistants, oral health educators, dental assistants and trainee dental assistants.

• Part time 2 days per week ongoing role (Tuesday & Thursday)
• Ringwood location
• Super + Generous Salary Packaging benefits of up to $18,550

Job Description

You will be responsible for supporting all aspects of our Community Health Paediatric and Counselling team's business ensuring a smooth running of our clinics and program. Working collaboratively with the Allied Health Services and the broader Primary Health program, you will help to ensure quality service delivery and robust systems and processes.

You will provide services of office administration including;

• Track and prioritise requests via admin email.
• Assist with planning and delivery of multi-disciplinary group activities such as coordination room bookings, organising resources, documentation of consent, feedback and outcomes reporting.
• Prepare and format templates, reports, manuals and documents (e.g. customer correspondence, agendas, minutes, newsletters, flyers)
• Book and confirm appointments via SMS, documenting such activities in Trakcare, including booking of interpreters.
• Assist with the creation of new health records, registering customers, archiving, retrieval and general filing of records.
• Clear effective communication with stakeholders across all levels of the Allied Health teams and programs

• Part-time (0.8 FTE) 
• Ringwood site with hybrid working conditions offered, 1-2 evenings per week required
• $47.60 per hour + Super + Salary Packaging benefits

ABOUT THE ROLE

If you enjoy variety in your day, and working closely with other service delivery professionals, you might be exactly the person we're looking for! In this role you will be providing professional therapeutic counselling and support to people adversely affected by gambling harm, and to promote Gambler's Help services to the wider community to improve access for service users.

WHAT YOU'LL BE DOING

The Counsellor will be required to undertake a number of activities including but not limited to:

• Providing intake assessment and information to clients contacting the service.
• Providing individual, couples and/or family counselling sessions to clients both face to face and via telehealth including some after hours.
• Arranging appropriate referrals for clients to other services as required.
• Identification and documentation of systemic issues and trends arising from the casework.
• This position requires assertive engagement, pro-active follow up with all clients at agreed intervals to encourage and maintain service engagement, as well as other indirect client services including activities relating to a specific client where the client is not present.
• Participation in local community and state-wide activities and projects.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kim Hubber (Program Stream Manager) [email protected]

• Full-time position 
• Based at our Ringwood office with hybrid/flexible working arrangements on offer.  
• Competitive salary based on quals and experience + 11% Super + Generous Salary Packaging benefits of up to $18,550    

What you’ll be doing
As a member of the Human Resources Leadership team, the Learning & Development Manager role plays a crucial role in supporting Leaders, Subject Matter Experts (SME’s) and the organisation in the development, defining, implementation, embedding and evolution of learning and development strategies, approaches and culture across EACH, aligned to and in support of current and future organisational and sector strategies, plans and reforms.

In this varied role your responsibilities will include:

• Providing effective and supportive line management to the Solution Lead and their work.
• Facilitating the development and implementation of the organisations learning and development strategy and associated policies and frameworks to enable the organisation to deliver on its strategic commitments.
• Implementing the strategy that considers current and future capability needs of the organisation.
• Partnering with people leaders, clinical leaders and the Service Design, Organisational Development and Capability and HR teams, to design and develop strategic and holistic approaches to learning within a decentralised learning model.
• Working closely with the HR Director and the broader HR team to design and plan the upskill of leaders to enable them to effectively deliver on their people, culture and wellbeing responsibilities.
• Partnering with Subject Matter Experts (SME's) to address changes in the sector and/or organisation, as well as to meet professional and legal requirements; assisting leaders and SMEs to plan responsive, realistic, compliant, effective and/or relevant learning solutions to support changes.
• Consulting and partnering with key stakeholders to continuously enhance learner experiences at EACH.
• Contributing to the creation, sourcing and curation of a wide variety of learning assets.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Ashleigh Nicholls (Talent Acquisition Business Partner) at [email protected]

** Please note that this is not a facilitator position and there will not be much need for you to facilitate learning. The role acts more as an internal strategic consultant who will assist in thinking through solutions opportunities for the organisation.  

Who we’re looking for
You might be the ideal candidate if you're a seasoned learning solutions specialist with great problem-solving and communication abilities, a human centred approach, an ability to think outside the box, strong attention to detail, and solid IT and systems navigation skills!

We are looking for someone with:

• Demonstrated experience leading a team.
• Demonstrated experience developing and implementing strategic plans.
• Strong IT/systems skills and demonstrable experience working with Learning Management Systems.
• Strong data and analytical skills
• Strong customer/end user focus and the ability to build strong working relationships with key stakeholders.
• Well-developed organisational skills and a commitment to continuous improvement and innovation.
• Experience in the not for profit or health sector would be well regarded but not essential.
• Experience with e-learning authoring tools and learning design well regarded.

• Ringwood
• Full-time preferred or part-time 0.8 FTE
• Generous Salary Packaging benefits of up to $18,550

Join our team at Ringwood Family Relationship Centre (FRC) where you'll play a pivotal role in supporting families through all stages of their relationships, including during separation. As a Registered Family Dispute Resolution Practitioner (FDRP), you'll conduct assessments and facilitate sessions with separating and separated parents, focusing on the best interests of the children involved as defined in legislation.

You'll have the opportunity to provide assessment and mediation relating to financial and property matters, assessing suitability and ongoing needs, conducting risk assessments, and engaging support or specialist services as required. This role also includes assisting with intake and facilitating general information sessions, with the chance to co-facilitate the Parenting Orders Program Group.

At Ringwood FRC, you'll work within a multidisciplinary team to provide a suite of services to our clients, including counseling and child-inclusive practice. With a negotiated limited hybrid office-based and work-from-home option available, you'll have the flexibility to manage your work-life balance effectively.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kerrie Bertridge on [email protected]

What’s In It For You? 

Culture:

• Engaging, inclusive, and supportive team environment
• Some flexibility in work arrangements to support a positive work-life balance 

Salary/SP Benefits:

• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year – I’m not sure how much salary packaging is available.  
• Up to $2,650 additional tax-free money to spend towards meals and entertainment 

Professional Development Opportunities:

• Professional development and mentoring
• Clinical supervision
• Opportunities to continuously grow and develop 

Leave Entitlements/Policies: 

• 4 weeks paid annual leave, sick/ carers leave
• Family/Domestic Violence & Community Service Leave
• Opportunity to purchase additional leave 

About You

We are seeking a highly skilled individual who can expertly navigate complex family dynamics and legal frameworks. The ideal candidate will excel in engaging with clients in high-conflict situations, employing a range of strategies to facilitate productive discussions and document agreements.

They must be a registered Family Dispute Resolution Practitioner with the Attorney General’s Dept. They will possess a keen ability to assess risks and maintain a future-focused approach, all while supporting clients in developing healthier communication strategies.

Neutrality, effective communication, and cultural sensitivity are paramount, as is the capacity to manage challenging situations with empathy and respect. The candidate should demonstrate a commitment to excellence in client service, with strong organizational skills and a proactive, innovative mindset.

If you are passionate about making a positive impact in challenging environments and possess these skills, we invite you to apply.