We are thrilled to offer an exciting opportunity for a charismatic, driven and committed individual to join our passionate team as a Billing Specialist, to be part of the vital administration team that keeps things running at Contour Education!

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors that can teach the study design in a simple and intuitive yet engaging way.

Over 2,000 students and 25 staff have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, and we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

The Role

Since our inception, Contour has been growing - and growing fast - and one of the key elements that keeps our operations running smoothly is our billing, finances, and accounts systems! Now, we’re looking for someone that will take the lead on ensuring this vital cog in our engine continues to help us drive our growth. 

You’ll do more than just type numbers into spreadsheets; you’ll be the central point connecting our students and parents, our tutoring team, and our bookkeeping and operations. 

At Contour, our core values include always providing a friendly voice and enthusiastic support to our students and parents, who invest their time, money and effort into our services. When you reach out to a student or parent for an overdue invoice, you aren’t just asking them to pay - you’re building a personal relationship with them, and also maintaining their relationship with Contour!

So, your friendly and helpful interactions with students and parents - even when dealing with issues like billing and invoicing - will form a key part of upholding Contour’s values and standing out distinctly from our competition!

Comprehensive Training & Support

When you join, you'll be thoroughly onboarded with all our systems and processes. We have documentation from how to use our software and accounting systems, all the way to scripts you can use when following up on overdue invoices. We'll also help you upskill and refine your interpersonal abilities, where you'll become familiar with multiple mediums of communication (in-person, email, text, and call).

By the end of your training, the work will become very familiar and you'll have things like the billing schedules memorised in-and-out, and the process of sending or updating a student’s invoice at the back of your palm!

Active & Engaging Atmosphere

This isn't a regular ‘accounting' role where you'll deal with boring paperwork or giant spreadsheets. Instead, you’ll actively engage with team members in various departments - from sales staff to the bookkeeping team. 

Not to mention, you’ll also be talking to hundreds of our students and parents, and have the opportunity to provide them support and help make their Contour journey as smooth as possible during their final years at school. There is still administration work that needs to be done, of course, but you'll have fun doing it!

Future Career Growth

When you join us, you'll become part of a collaborative and energetic team where your skills can truly flourish. You'll learn from experienced colleagues and develop your capabilities further. As our company continues to grow, you'll also have access to career opportunities in finance and accounting, team leadership, and other roles within our company!

Key Responsibilities

• Managing Invoicing: Issuing invoices to students and parents, and approving invoices issued to students and parents;
• Updating Accounts: Ensuring student accounts and records are kept up to update on CRM and accounting software; 
• Overdue Invoices: Following up on unpaid/overdue invoices, including reaching out to students and parents via text, email, and phone calls to ensure timely payments; 
• Billing Queries: Addressing billing and invoicing related questions from students and parents via text, email, and phone;
• Trials and Unenrolments: Tracking and updating student free trialling weeks, and cross-verifying unenrolments on CRM and accounting software;
• Timely Accounting: Clearing backlogs and maintaining the accuracy and timeliness of invoicing at Contour. 

Expected Work Hours

• Weekdays (Monday to Friday) - 4:00 PM to 9:00 PM
• Saturday - 10:00 AM to 8:30 PM
• Sunday - 10:00 AM to 8:00 PM

NOTE: There is an option to work part-time from the above hours (instead of all hours!). Flexible schedule options are available, just let us know!

Skill Requirements

• Primary focus is on providing an excellent student/parent experience.
• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your accounting and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

This is not just any other accounting job; it’s a calling for someone dedicated to building lasting relationships, and ultimately contributing towards supporting students in their education journeys! If you're detail-oriented, people-oriented, and passionate about education, we want to hear from you - apply now, and become a part of our mission to reshape education :)

Aspire Software is looking to hire a Group Managing Director to operate a portfolio of software businesses in Australia!

This position provides critical operational leadership to a portfolio of companies within a growing software vertical. As leader and manager of a portfolio, you will be responsible for developing and implementing the business’s strategic plan spanning sales, R&D, customer service and professional services. Along with the rest of the Business Unit leadership team, the PM must identify, define, and execute the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence. You will be fully accountable for the results of this business.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate can be based anywhere within commuting distance of our office in Melbourne or Adelaide working in an On-site work model!

Group Managing Director Responsibilities

• Own the long-range, annual and quarterly financial and non-financial goals
• Develop and communicate a clear vision of goals and objectives, strategies, philosophies about growth, revenue generation and profitability, customer care agenda.
• Be hands-on in day-to-day operations including sales performance, sales opportunity management, forecasting, R&D capacity management, services resourcing, customer support, and customer project delivery

Sales

• Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets
• Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
• Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development
• Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors
• Create and implement KPIs for sales team to measure performance and productivity; develop performance dashboards and establish reporting process
• Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization
• Manage key relationships with large accounts

Customer Care/Customer Success

• Execute an effective, long-term customer success program for clients
• Implement and maintain client support initiatives
• Facilitate both in-house and client training sessions
• Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution
• Coordinate the administration of annual customer satisfaction surveys and other communication tools

Research And Development

• Ensure clear product roadmaps are established, followed, and adapted to meet market needs
• Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
• Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
• Facilitate the growth of Product Managers by aligning their activities with job descriptions

Financial Management

Review with Senior Management and the team:

• Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios
• Annual, quarterly, and monthly revenue results/forecasts and costs
• Participate in the development of internal department policies and programs to support quality and growth
• Drive P&L, ROI, EBITDA and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives

About You

• Prior experience in managing a B2B software company
• A natural ability to lead performance and financial health in a business
• Bring a proven entrepreneurial spirit and pace-setter traits
• Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus
• 10+ years of direct cross-functional team management experience and P&L management
• Broad financial acumen across the organization (e.g., managing a P&L, understanding financial documents, business intelligence, FP&A processes, etc.)
• History of developing and implementing successful strategies for net new customer acquisition and market penetration
• Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
• Excellent Leadership, communication, and organizational skills
• Excellent analytical and problem-solving skills
• A 'roll up the sleeves' attitude towards problem-solving
• Goal-oriented with comfort in setting measurable goals for others and him/herself
• Ability and willingness to create change, passion for continuous improvement
• 30% travel required for internal and customer meetings
• Must be legally authorized to work in Australia
  

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Onlife is seeking a highly skilled and experienced Senior Software Engineer (with an interest in machine learning) to join our talented team and contribute to the development and enhancement of our cutting-edge spatial app. As a Senior Software Engineer, you will play a critical role in designing, coding, and maintaining robust and scalable software solutions using Python and other relevant technologies.

Your key responsibilities will include:

• Design, develop, and implement complex back-end features using Python frameworks (e.g., FastAPI, Flask);
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions;
• Write clean, maintainable, and well-documented code adhering to best practices;
• Conduct code reviews, mentor junior engineers, and foster a collaborative development environment;
• Implement unit tests and participate in integration testing to ensure code quality
• Use Test-Driven-Development (TDD) to assert software capabilities
• Stay up-to-date on the latest advancements in Python libraries and frameworks
• Explore and propose potential applications of Machine Learning within our product landscape (This could involve tasks like data pre-processing, model selection, and evaluation)
• Collaborate with other members of the team to integrate and deploy ML models into production if applicable
• Experiment with new practices and technologies
• Work in compliance with organisational sensible defaults

• Several years experience in software development with a strong focus on Python programming;
• Proven ability to design, develop, and deploy complex and scalable applications;
• Several years experience working in an Agile delivery environment
• Excellent problem-solving and analytical skills
• Experience with version control systems (Git) and continuous integration/continuous delivery (CI/CD) pipelines (a plus)
• Strong communication, collaboration, and teamwork skills
• A demonstrated interest in Machine Learning or a basic understanding of core ML concepts (e.g., supervised learning algorithms, evaluation metrics)
• Experience with web scraping or data analysis libraries (BeautifulSoup, Pandas)
• Open-source project contributions
• Strong understanding of software development principles, design patterns and best practices, 
• Excellent problem solving and analytical skills
• Experience with Deep Learning frameworks (TensorFlow, PyTorch)

Retail Planogram Merchandiser – Wonthaggi - VIC (Car Required)

Suburbs included: Wonthaggi,Cowes, Leongatha

Employment Type - Casual

Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 10 - 25 hours per week, Mon - Fri

Competitive Casual hourly rate $31.68 p/hr + $0.98 p/kms + superannuation

Autonomous, flexible, work life balance

Rosters provided 5 to 10 days in advance

Enjoy building relationships with store managers and team members to effectively complete your work, building displays and merchandising a wide variety of products for leading brands. This is an exciting time to join our growing business as we continue to build new partnerships, creating more opportunities for our teams.
     

 Responsibilities will include:

• Creating, building, and maintaining quality point of sale displays in store
• Talking to stores about additional promotional space for a variety of products for leading brands
• Reporting tasks and good photos daily via our StoreTrack App

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

HP1

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Minimum of 3 - 4 days required availability including Wednesday and Thursday

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $31.68 per hour + $0.98 per KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

Our client is a non-profit organization based in the US, with operations in the US, UK, and a satellite office in Melbourne supporting Australia, New Zealand, and the broader APAC region. They are seeking a Technical Customer Consultant Team Leader with strong customer service orientation and team management skills to oversee a team of 6 customer support staff. The ideal candidate will ensure efficient and accurate technical support to users and businesses.

Role Overview:

As the Technical Customer Consultant Team Leader, you will:

• Manage a team of 6 customer support staff, addressing the joys and challenges of staff management.
• Report to a manager based in the Netherlands.
• Collaborate with local Team Leaders for ANZ (4 in total) to share information, support new project implementations, and resolve local technical issues.
• Support the suite products.
• Ensure the team systematically stays updated with product updates, fixes, and other relevant information.
• Act as the escalation point for more complex client issues.
• Liaise with overseas offices and similar teams to align on information and operating expectations for the ANZ region.
• Oversee a 5-day support operation, Monday to Friday, from approximately 7 am to 10 pm.

What’s in it for you:

• Be a part of supporting advancements at the leading edge of science or helping children build a strong learning foundation; shared knowledge is the common thread.
• Enjoy a hybrid work environment with 3 days in the office in Melbourne’s CBD.
• Receive an attractive salary of $90-95k + Super.
• Join a very stable, close-knit team with an average tenure of over 10 years.

• Strong client-facing and communication skills.
• Strong customer service orientation.
• Advanced troubleshooting and multitasking skills.
• Any knowledge of a CMS, LMS, or KMS would be helpful but not necessary.
• Proven experience in managing a experienced team.
• Flexibility to work in a hybrid environment and adjust to different work schedules as needed.
• Strong multitasking abilities to manage multiple priorities and tasks simultaneously.
• Excellent organizational skills to keep track of team performance, product updates, and client issues.
• Time management skills to ensure efficient operation of the support team.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers.

You will be joining a high-performance team in our extensive Operations business with a focus on innovative, modern approaches to improving the stability, scalability and maintainability of our customer facing systems.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high-quality services and outcomes to Datacom customers in accordance with SLAs

• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have an IT technical support background, ideally within an IT-managed service provider, and know about Windows 10, 11 and Windows 2016/2019 Server operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, VMware, VMWare Vsphere, VMware Horizon, Active Directory, Chocolatey Package manager, SOE Template concepts and Application control concepts.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

You will also be keen to learn and grow within your career with your own motivation to want to Attain and/or maintain relevant industry or professional certification(s).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. Our Crew at GYG Victoria Point, are front and center guaranteeing an exceptional guest experience. From taking orders, expertly crafting burritos, restocking fridges and mastering basic food prep, you will showcase your versatility as a team player. Every burrito you roll, every guest you serve contributes to the success of our restaurant and GYG. ​

What’re we looking for?

• Availability to work Mon – Fri 4pm – 9:30pm and weekends (perfect for high school students!)  
• Ability to work effectively as part of a team in a dynamic and fast paced environment
• Strong attention to detail
• Relatable experience in delivering guest service
• Understanding of Food Safety requirements – RSA and Food Safety certificate desirable

What's in it for me?  
So much! Check out some of the benefits below:  

• Fair pay, flexible rosters, and employment stability 
• Free and comfortable GYG uniforms and exclusive merch 
• Heavily discounted GYG meals 
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Comprehensive training and support to set you up for success 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• Opportunities for advancing your leadership abilities – level up to a Shift Leader and beyond
• The possibility of owning your own franchise or joining our corporate office in the future!

About us:
Since day one, GYG has been obsessed with making delicious Mexican food using only the best quality fresh produce. GYG’s journey began in 2006 with our first restaurant in Newtown, Sydney. After embracing the franchise business model, GYG now spans over
200+ restaurants in 4 countries across Australia, Singapore, Japan and the USA.

Diversity and Inclusion: 
At Guzman y Gomez, we are committed to fostering a culture of equity and inclusivity, which includes addressing gender pay disparities in our workplace. Through ongoing analysis and proactive measures, we will continue to actively work to ensure fair compensation practices for all employees, regardless of gender. Our aim is to create an environment where every individual is valued and compensated fairly based on their contributions, skills, and experience.

Click the "I'm Interested" button to express your interest today!
We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 
  

About the role:
At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG Victoria Point, you'll play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What’re we looking for?

• Leadership or supervisory experience in a fast-paced environment 
• A track record of providing outstanding customer service 
• Completed or willingness to complete Food Safety Supervisor certificate 
• Current or willingness to undertake Responsible Service of Alcohol course 

What's in it for me?  
So much! Check out some of the benefits below:  

• Fair pay, flexible rosters, and employment stability 
• Free and comfortable GYG uniforms and exclusive merch 
• Heavily discounted GYG meals 
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Comprehensive training and support to set you up for success 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• Opportunities for advancing your leadership abilities – level up to a Shift Leader and beyond
• The possibility of owning your own franchise or joining our corporate office in the future!

About us:
Since day one, GYG has been obsessed with making delicious Mexican food using only the best quality fresh produce. GYG’s journey began in 2006 with our first restaurant in Newtown, Sydney. After embracing the franchise business model, GYG now spans over
200+ restaurants in 4 countries across Australia, Singapore, Japan and the USA.

Diversity and Inclusion: 
At Guzman y Gomez, we are committed to fostering a culture of equity and inclusivity, which includes addressing gender pay disparities in our workplace. Through ongoing analysis and proactive measures, we will continue to actively work to ensure fair compensation practices for all employees, regardless of gender. Our aim is to create an environment where every individual is valued and compensated fairly based on their contributions, skills, and experience.

Click the "I'm Interested" button to express your interest today!  
We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

ADP Store is seeking a dedicated Business Development specialist to support our expansion efforts in Melbourne and across the state. In this role, you will manage our showroom, visit store owners such as IGA and Cellarbrations, and perform site measure-ups and consultations. This role is essential in promoting ADP as an industry leader, providing excellent customer service and driving sales growth through strong support and effective coordination.

About the company:

ADP Store Fixtures is an established retail services organisation that sources and manufactures shelving and display systems for retail chains. We are an Australian-owned organisation that seeks to provide cost-effective merchandising solutions on a local and national multi-site scale.

Our product offering is backed by our policy of continued investment in research and development to provide you with display systems that you can rely on.

Responsibilities:

• Oversee the daily operations of the showroom, ensuring it is clean, organized, and well-presented to provide a welcoming environment for customers.
• Assist store owners, including IGA and Cellarbrations, by providing expert advice and support on ADP products and services.
• Perform site measure-ups and consultations to understand customer needs, provide tailored solutions, and ensure the successful implementation of ADP products.
• Develop and maintain strong relationships with store owners and other key stakeholders, enhancing customer satisfaction and loyalty.
• Conduct F2F Visits at potential clients stores and locations to scope out project requirements and tailor solutions.
• Act as a liaison between store owners and ADP’s internal teams to ensure seamless communication and service delivery.
• Conduct outbound sales activities such as client presentations and customer calls to generate new business opportunities.
• Present proposals and presentations and follow up tenaciously..
• Analyze technical briefs and architect drawings for store projects, proposing suitable ADP solutions accordingly.
• Collaborate with the Sales & Marketing Manager to devise innovative ideas or promotions to bolster sales efforts.

Qualifications:

• Proven experience as a Sales Consultant, preferably with a track record in shop fittings & design industry. 
• Extensive experience and expertise in shopfitting.
• Proficiency in CRMs and familiarity with email systems.
• Demonstrated capability to initiate and sustain robust relationships.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Strong negotiation and persuasion abilities.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Willingness to travel as needed to meet with clients and attend industry events.

What We Offer:

• Competitive salary of $100,000 to $120,000 plus superannuation.
• Opportunities for growth and professional development.
• Supportive work environment focused on innovation and excellence.
• Exciting projects with meaningful impact in the retail industry.

About Us:  

Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do. 

About the Role:  

As the Relationship Partner, you will be focusing on actively supporting the individual through person-centred assessment, planning, and liaison with relevant support. You will serve as a dedicated advocate for human-rights, committed to enhancing the quality of life for those you support through thoughtful planning, adherence to legislative requirements, and advocacy for their individual needs and preferences.

Responsibilities:  

· Discuss the person’s interest in Melba’s services, collate and receive and review the persons supported needs, ensuring clarity through open dialogue and discussions.

· Ensure informed consent and understanding of rights and responsibilities.

· Provide necessary information, support, and resources for active participation, skill development, and progress tracking, while managing service costs.

· Collaborate with the person and Melba supports to identify and overcome service barriers, ensuring quality service delivery and monitoring service quality through checks and individual feedback.

· Develop and deliver support plans, coordinating services, making referrals to relevant Melba supports and providers as needed, and communicating with staff, agencies, and external providers on behalf of the person supported.

· Ensure a coordinated response to learnings from incident reports, complaints, and/or quality of care reports.

· Adhere to legislation, program guidelines, and accreditation standards, ensuring accurate data management, compliance with policies and procedures.

· Contribute to continuous improvement initiatives by meeting targets and key performance indicators, working within quality frameworks, and attending relevant meetings.

· Uphold human rights and ensure a safe working environment for all stakeholders, sharing effective practices to build a strong health and wellbeing culture.

· Partner with the Practice Lead to document and maintain relevant information regarding supports and outcomes, including Personal Outcome Measures (POMs).

· Undertake any other additional responsibilities as directed by your manager.

Your Background (Skills and Attributes): 

· Understanding of services and systems, coupled with effective planning and organisational skills.

· A good understanding of Positive Behaviour Support (PBS) and person-centred practice.

· A strong understanding of when and how to engage allied health or other professional expertise to ensure the health and well-being of the person supported.

· The ability to adopt communication techniques that respond to the unique needs of each person.

· High attention to detail, ability to prioritise tasks, meet deadlines, and work effectively both independently and as part of a team.

· Quick to adapt to modern technologies, including proficiency in Microsoft Office suite and capacity to learn in-house database systems.

· Experience in supporting people with disabilities and their families.

· Strong interpersonal skills and ability to form effective working relationships with colleagues, management, families, and external bodies.

· Effective communication skills (language and literacy) with a demonstrated ability to maintain accurate and legible records.

· Ability to take on responsibility and accountability to drive positive change.

· Willingness to collaborate and build positive relationships, demonstrating a resilient and adaptable mindset.

· Bring a flexible, positive, and self-motivated mindset to your interactions every day.

· Certificate IV in Disability is desirable but not mandatory.

Requirements: 

· A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

· The ability and relevant driver’s license to perform travel and work a variety of shifts, including weekends. Position may also require working active nights.

· Compliance with OHS regulations, legislation, and Policies and Procedures is required. Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary.

Why Join Us?  

· We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!  

· Join a supportive and collaborative culture where your contributions make a real impact.  

· Enjoy onsite parking and other benefits.  

· Access to Not-for-Profit Salary Packaging.   

· Flexible work arrangements, with the ability to work from home or the office.  

Ready to Make a Difference?  

Click "Apply" now and submit your resume. We look forward to meeting you!  

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.  

First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.  

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Role Purpose                                                                                   

As a Systems Engineer you will be instrumental in the capture of customer, regulatory, internal Applied EV inputs, and translating into technical specifications and high-level designs. You will support the cascading of requirements into the domain engineering teams. Working closely with the Integration & Test teams you will ensure the defined requirements have supporting test cases which are traceable.

The Systems Engineer plays a critical part in translating technical specifications into potential architectural solutions, assessing the technical choices to ensure the best trade-off between requirement, schedule, risk and cost are achieved.

The Systems Engineer understands and practices a Systems Engineering approach and has an ability to decompose complexity using different levels of abstraction and expression.

The Systems Engineer will support the Functional Safety team to achieve the defined safety goals of the products under development.

The Systems Engineer is required to be an articulate technical communicator with experience interfacing between management, customers, suppliers and domain engineering teams.

Key Accountabilities / Responsibilities

• Capture and elaboration of system level requirements for the Blanc Robot and Digital Backbone which can be cascaded down to engineering teams to enable product development.
• Working closely with the Verification and Testing team to ensure System Requirements are defined in such a way that they are testable.
• Interfacing with domain engineering teams to ensure that the system definition is translated into lower-level work products consistent with higher level specifications and use cases.
• Develop Interface Control Documents to facilitate the correct integration of independently developed components into the overall system.
• Develop System Architecture Design documents and models to communicate the high-level design and design justifications to the domain engineering teams. Document design elaboration including behavioural aspects (sequence diagrams) in the System Architecture Design (SAD)
• Deliver work products in line with the program schedule, highlighting deficiencies and associated risk to program execution. Ensure that identified risks are communicated in an appropriate forum and that a champion is assigned to establish countermeasures.
• Undertake reviews with domain engineering teams to ensure Software, Electrical and Mechanical requirements align with the System level requirements.
• Undertake reviews with domain engineering teams to ensure Software, Electrical and Mechanical architecture design is compatible with the overall system architecture.
• Utilise the relevant toolchains to develop, release and control System Requirements and Architecture artefacts.
• Lead resolution of system architecture issues raised by domain engineering teams. Ensure issues are appropriately tracked in the relevant toolchain, and where required (based on program status) create an Engineering Change Request for architecture evolutions.
• Leverage organisational knowledge and SMEs to optimise/accelerate System Architecture definition.

The ideal candidate will bring

• An Engineering degree in Mechanical, Electronics, Computer Science, or equivalent experience.
• Demonstrated experience in a System Engineering role involving software, electrical and/or mechanical engineering domains.
• Proficient in use case analysis, requirements capture, requirements development, refinement, and release for execution.
• Capable of supporting the development, assessment, and work product generation for complex system architectures.
• Sound understanding of the v-model development lifecycle through requirements, design, implementation, testing and support.
• Capable of working collaboratively with engineering teams to ensure all interdependencies at a system level are clearly identified and understood to drive a high level of integration in our products.
• Sound understanding of ISO/IEC/IEEE 15288 and/or INCOSE best practices.

Other Useful Experience

• Certification / Qualifications relating to Systems Engineering.
• Strong written and oral communication skills.
• Model Based System Engineering experience will be highly regarded.
• Experience will System Requirement management tool such as Polarion, DOORS or Jama.
• Experience in Product Lifecycle Management tools such as Teamcenter.
• Execution experience in electric mobility technologies will be highly regarded.
• Industry experience in robotics, automotive or similar.

• Experience working closely with electrical and software engineering teams on safety critical systems with human interaction. Understanding of the standards of functional safety ISO26262, IEC61508 and/or ASIL.

Note:

Candidates must have existing full working rights for Australia.

This role is 100% in office in our state of that art facilities in Scoresby.

• The opportunity to have ownership over your responsibilities.
• Satisfaction in being at the forefront of creating the future of a new and growing class of autonomous electric vehicles.
• Work alongside a friendly and passionate team on cutting edge technology.
• Mentorship by senior engineers from a variety of backgrounds and expertise.
• Enjoy kitchen facilities, including an on-site barista, with free snacks, drinks, lunch, fresh fruit and tea/coffee provided daily.

If you're a professional who works with text, we have an exciting opportunity to use your writing, editing, technical, and creative skills in a new and innovative way. As an AI Tutor - Writer, you won’t just be writing; you'll be helping to shape the future of AI.

We’re seeking freelance writers, copywriters, and wordsmiths to collaborate with us in creating a diverse range of content. This role is more than traditional copywriting; it involves training AI systems by crafting text that teaches and informs their responses.

As an AI Tutor - Writer you will use your writing skills to create text on a wide range of topics. Working within our style guide, you will create responses that will form the ‘voice’ for future AI. You will create original, helpful, honest, harmless text responses and you’ll fact check your work using verifiable sources.

• You have some professional or educational experience in creative writing, copywriting or editing in English.
• Your level of English is native or proficiency (C2).
• You have a degree in communications, linguistics, literature, journalism, or similar.
• You are ready to learn new methods, able to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge.

• Take part in part-time, remote, freelance projects that respect your primary professional or academic commitments.
• Try your hand at an AI project and enrich your portfolio with new experiences.
• Make a tangible impact on the quality of AI.