We are seeking an experienced Senior Operations Manager with a background integrated facilities management to join our team and play a key role in driving operational excellence across our Queensland mining accommodation operations. This leadership role focuses on improving operational efficiency, maintaining the highest safety standards, and building strong working relationships with both internal and external stakeholders.

As a Senior Operations Manager at Sodexo, you will oversee the operations teams across multiple sites and client accounts, ensuring the company’s goals and safety protocols are met. You will work closely with key stakeholders, both within the company and externally, to achieve business objectives, enhance customer satisfaction, and ensure compliance with safety regulations. This is an excellent opportunity to join a global leader in service provision and take your career to the next level.

Key Responsibilities:

• Leadership & Team Management:
  • Lead multiple operations teams, providing constructive feedback and promoting a culture of continuous improvement and customer focus.
  • Lead and continuously review and improve the implementation of operational procedures, ensuring efficiency, quality control, and a strong safety culture across all operations.
  • Establish and monitor team goals, policies, and performance standards to ensure alignment with the company’s objectives and regulatory requirements.
  • Build and maintain strong relationships within the team and foster collaboration across departments to achieve operational goals and enhance service delivery.
• Safety Focus:
  • Promote a safety-first mindset, ensuring that all staff adhere to safety protocols and that safety standards are consistently met.
  • Identify and address unsafe or potentially hazardous elements within operational processes, taking corrective actions as needed.
  • Implement and oversee the company’s health and safety policies and procedures, ensuring compliance with all relevant regulations.
  • Drive initiatives that improve the safety culture across all teams and sites, actively engaging staff in safety practices.
• Customer Focus
  • Demonstrate and instil within operational teams a culture of relentless customer focus aimed at understanding and improving the experience of our clientele and those residing in the facilities we manage.
  • Develop and implement strategies to exceed customer and resident expectations through the review of feedback and identification of common themes and trends.
  • Develop and maintain a deep understanding of our client’s businesses and prevailing market and other external conditions, ensuring readiness to respond to changing needs and deliverables.
• Stakeholder Management:
  • Build and maintain strong working relationships with internal stakeholders, such as sales, HR, and senior leadership teams, to ensure seamless operational integration.
  • Collaborate with external stakeholders, including contractors, suppliers, and clients, to ensure that expectations are met, service levels are maintained, and safety standards are upheld.
  • Serve as a key point of contact for stakeholders, ensuring clear and effective communication across all levels.
• Operational Excellence:
  • Oversee daily operations to ensure that workflows are efficient, quality standards are met, and safety guidelines are followed.
  • Develop and implement best practices for service management, continuously striving for improvements in operational performance.
  • Monitor and optimise work management processes to enhance productivity while maintaining high safety and service standards.
• Asset & Resource Management:
  • Develop an in-depth understanding of asset characteristics, availability, and performance to inform decision-making.
  • Manage and enforce contractor performance to ensure objectives are met, maintaining high standards of quality and safety.
  • Ensure that all contractual agreements are met, and compliance is maintained with relevant stakeholders.
• Communication & Collaboration:
  • Communicate effectively with internal and external stakeholders, tailoring your approach to different audiences and situations.
  • Lead efforts to resolve conflicts, address concerns, and ensure all parties are aligned with operational and safety goals.
  • Foster a collaborative environment where feedback is valued, and everyone is encouraged to contribute to the success of the organisation.
• Finance and Commercial
  • Work with operational and commercial/ finance teams to ensure compliance with financial budgets and approved commercial models.
  • Work closely with client stakeholders to ensure that Sodexo delivers value to their operations in line with agreed budgets.
  • Identify opportunities and implement strategies to improve financial the financial performance of operations for both Sodexo and our client base.

As Night Duty Manager, you will be responsible for overseeing all operations during the night shift, ensuring the smooth running of the hotel and creating a safe, sound and exceptional guest journey from night until morning.

Your Primary duties & responsibilities include:

• Manager on duty for the hotel, including check-ins, check outs and guest enquiries
• Perform night audit functions, ensuring proper balancing of hotel revenues in rooms and food & beverage
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night

We currently have an amazing opportunity for a passionate and driven Real Estate Agent to our join MINT Residential team, based in the Brisbane CBD on a full time basis. 

Specialising in the sales of Minor Hotels branded apartments and collaborating closely with hotel and building managers, you will proactively pursue listings and sales within the buildings while assisting with investor inquiries from interstate. As Sales Professionals, we engage daily with property owners, benefiting from a warm pool of prospects familiar with our brand.

This role provides an outstanding entry into the CBD Apartment Sales sector in Brisbane with leads provided, enabling you to establish a strong market presence and leverage the advantages of being part of a global hotel company.

Daily Tasks Include:

• Prospecting to our Oaks and Minor managed buildings
• Co-ordinating inspections with our on-site teams
• Preparing detailed and accurate information for buyers
• Creating listing agreements and contracts
• Conducting open homes and private showings of properties

We currently have an exciting opportunity for a dedicated and strategic Distribution Executive to join our team at Minor Hotels Corporate Office in the Brisbane CBD. 

In this pivotal role, you will report directly to the Director of Distribution and play a vital part in enhancing the performance of Minor Hotels. Your focus will be on managing and optimising the distribution, content, and promotions of our properties across various online travel agents (OTAs). You will also coordinate dynamic connectivity for agents, ensuring seamless integration and maximised visibility. As a key player in our distribution strategy, your efforts will significantly contribute to driving bookings and increasing brand presence in the competitive hospitality market.

This is an exciting opportunity for individuals with experience in revenue, distribution, or reservations who are eager to join a dynamic national distribution team and make a meaningful impact.

Key Responsibilities Include:

• Manage and optimise property listing content across all channels to ensure accurate and up-to-date information is consistently reflected.
• Oversee the connections between SiteMinder and the portfolio of channels, ensuring seamless integration and functionality.
• Cultivate and maintain relationships with OTA partners to enhance overall performance and collaboration.
• Provide support to internal and external stakeholders regarding channel connections and distribution-related inquiries.
• Coordinate the distribution rollout of offers and campaigns across all channels, ensuring effective promotion and visibility.
• Address and resolve any OTA parity issues to maintain competitive positioning.
• Identify and optimise revenue opportunities through OTA-sponsored listings and propose promotional strategies to the Revenue team.
• Prepare and deliver scheduled performance reports across all key partners to monitor and drive results.

We are seeking to appoint a Front Office Supervisor at Oaks Brisbane Charlotte Suites on a full-time basis. This is an exciting opportunity for an experienced customer service professional to join a dynamic team, with a range of excellent benefits available.

About the Role:

• Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
• Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service.
• Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
• Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
• Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.

Oaks Sunshine Coast Seaforth Resort is seeking to expand its housekeeping team, with casual positions now available for Common Area Cleaners.

The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards set by Minor Hotels. The Common Area Cleaner position involves servicing, cleaning, and maintaining shared guest areas throughout the resort.

Key Responsibilities Include:

• Cleaning and maintaining all common guest areas to the highest standards.
• Ensuring all areas are hygienic and visually appealing.
• Collaborating with team members to meet daily operational goals.
• Adhering to safety protocols and environmental standards.

Casual Hourly rates (excluding superannuation):

Monday - Friday: $30.13 per hour 

Saturday: $36.15 per hour 

Sunday: $42.18 per hour

We are currently looking for a Senior Cost Estimator with CANDY experience to work from our Brisbane office on various projects in the QLD .Assisting in the undertaking and delivery of a diverse range of project assurance and management consultancy assignments for major clients.

• Detail-oriented: Ensures accuracy and precision in all aspects of estimation.
• Proactive: Identifies potential issues early and takes initiative to address them.
• Analytical thinker: Capable of breaking down complex problems and developing strategic solutions.
• Team player: Collaborates effectively with team members and stakeholders to achieve common goals.
• Strong ethical standards: Maintains integrity and transparency in all project control activities.
• Adaptable: Adjusts to changing project requirements and industry dynamics.
• Resilient: Handles pressure and challenges with composure and professionalism.
• Effective communicator: Clearly conveys complex information to diverse audiences.

SIXT Australia is on the lookout for a Casual Vehicle Detailer to join the team at our Brisbane Airport location. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location. 

Your key responsibilities will include:

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

Project engineering for the development of non process infrastructure, water bores and network, roads, intersections, crossings and NPI as required

• Identification of appropriate innovation, value engineering and cost saving options. 
• Budget and forecast monitoring. 
• Preparation of monthly reporting. 
• Assessing contractor claims. 
• Provide engineering/technical advice to on-site project staff involved in the execution of works. 
• Coordinate contractors/suppliers and monitor works to ensure project requirements are met within set budget and timeframes. 
• Ensure relevant information is communicated to stakeholders within an appropriate timeframe. 
• Participating in Client/contractor meetings and resolving Client/engineering and project management issues. 
• Avoid, minimise and/or mitigate environmental impacts. 
• Build and maintain mutually beneficial partnerships with all stakeholders, through honest and open relationships. 
• Lead a safety aware culture and undertake work in activities in a safe manner. 
• Development of client budgets, cash-flows, schedules and trend tracking. 

We are looking for a passionate and driven Conference & Events Coordinator who enjoys leading a team of like minded professional to create exceptional customer experiences. 

In this role you will be responsible for dealing with all types of businesses and audiences who need to arrange a conference or event at Oaks Sunshine Coast Oasis Resort. From start to finish you will be involved with the sales process from the initial quote, contract and coordinating the event.

The role includes the following responsibilities:

• Facilitate all elements of the event planning process for all events as required, including but not limited to Banquet Event orders, contracts, invoicing, vendor liaison and internal departments
• Qualify each event proposal, accepting those which match availabilities and are in line with conference marketing and strategy plan
• Assist with promotional ideas to improve the event planning and implementation process
• Implement and send out specials in a timely manner and when required
• Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of Minor Hotels.
• Actively promote restaurant, events and conferencing facilities in line with annual strategic marketing plan
• Maintain a strong understanding of the hotel property and its food and beverage features to actively sell to clients

We are looking for a Handyperson who enjoys completing a variety of tasks each day. This role requires you to maintain the building, plant, equipment, fixtures and fittings. In addition, they you will protect the asset and ensure it remains a functional, pleasant and safe environment for all guests, visitors and team members.

Reporting to the Maintenance Manager, the duties and responsibilities include but are not limited to: 

• Assist in the day-to-day maintenance requirements of the hotel.
• Complete daily plant rounds and note for repair any equipment that may appear or sound faulty.
• Ensure all equipment is maintained, used and stored correctly.
• Carry out maintenance requirements and follow up as scheduled by the hotel’s Property Management System (PMS).
• Record all maintenance tasks performed complete and incomplete including any necessary reports in reference to repairs and preventative schedules.
• Assist guests with property facilities in an informative and helpful way.
• Comply with safe work practices by following Accor Hotels WHS & Environmental policies.

Help create a home away from home  

Are you an administration professional with remote sites experience, with great communication skills & a passion for people and service?   

If you’re looking to be part of a friendly, close-knit and customer-centric team, we have a fulltime permanent opportunity for a Site Administrator working a 2 week on & 2 week off roster in South East Qld.

Who are we looking for? 

Our Administrators are team players. They have a can-do attitude and always remain focused on service delivery. You are the face of our remote sites team. You’ll contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a home away from home. 

To be successful, you’ll need:  

• Experience with SAMS reservation system or similar & exposure to INX Inflight software systems is preferred.
• Previous site administration experience within a customer service or energy & resources role.
• Ability to undergo a pre-employment medical, including drug & alcohol testing. 

Your responsibilities will include:

• Welcoming and assisting all visitors and residents at site.
• Checking residents in and out. 
• Travel & Accommodation Bookings.
• Compiling and distributing reports for various stakeholders.
• Assisting with building maintenance requests.
• Managing the front desk reception and the kiosk/retail shop as required. 
• Performing general reception duties, as well as managing any resident requests.
• Providing ad hoc support across the housekeeping and catering departments as required
• Additional duties as required across varied utility tasks including Housekeeping, Bar/Retail, Kitchen Hand

We’d love to hear from you if you’ve had previous experience in site administration or a similar role. 

Why choose Sodexo? 

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply? 

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.  

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have. 

What are you waiting for? Submit your application today and become part of the Sodexo family! 

We are looking for a highly talented and motivated Senior Character Artist to play a key role across a wide variety of cross-platform projects in the Brisbane studio.

Your contribution to the team will be pivotal in generating high-quality character models for the project, while also ensuring seamless integration in accordance with technical limitations and artistic vision.

You'll collaborate with a seasoned team known for consistently delivering quality products. The ideal candidate should showcase outstanding attention to detail, a strong creative aptitude, and an unwavering commitment to excellence.

• Contributing to the art vision for the Characters
• Ensure that all aspects of character art production are completed on a timely basis to a high standard.
• Create documentation, and technical guides to help communicate workflow and efficiency knowledge, as well as artistic
• Prototype new technologies on the given platforms and Define budgets for the given
• Creating a substantial portion of character assets based on the established art vision. Working on these assets from initial concept to final implementation and testing
• Working closely with all major departments in the work (Art, Design, Code,) to ensure all requirements for the characters are gathered and well understood
• Working within the Character Team but reporting directly to the Art Lead and with regular art direction.

We're in search of a seasoned Animator to join our dedicated team. Your captivating animations will breathe life into characters, environments, and various assets, contributing to the development of immersive gaming experiences through a collaborative design approach.

Responsibilities:

• Create believable, high-quality animations and implement them in games
• Collaborate closely with the Game Designer and Art Director throughout the game creation process
• Offer guidance and instruction to junior animators, fostering their growth and development
• Uphold and elevate the standards for animation quality
• Work with the Lead Artist to organize and oversee tasks assigned, ensuring efficient progress and timely delivery of animation assets.
• Take a leadership role in nurturing a culture of innovation and originality within the animation team.
• Propose imaginative ideas and innovative solutions to overcome animation challenges
• Coordinate with Character Artists to ensure characters meet the necessary animation requirements
• Collaborate with your lead and Art Director in defining animation styles and troubleshooting any issues that may arise
• Contribute significantly to the creation of exceptional animations for our games.

Food and Beverage Lounge Attendant

Are you passionate about guest interaction, have impeccable service skills and are looking to develop your career in the hotel or hospitality industry?

Join our front of house team at the Qantas Lounge by Accor Brisbane.

We are looking for exceptional service superstars looking for an ongoing4-5 day week roster

Your weekly roster can include Saturday and Sunday shifts.

All shifts are are 4/5am start time 

Permanent Part-Time position

Own transport and drivers license is essential is the airport air train is unavailable during this start time

Key responsibilities:

• Face-to face interaction with a high volume of guests daily visiting the lounge
• Table clearing and food and beverage table service
• Creating memorable experiences providing food and beverage service - fine dining/a la carte/barista experience would be an advantage 
• Liaising with kitchen team to ensure the highest standard of food quality and visual appeal
• Ensuring the Qantas brand standards are maintained
• Ability to work a permanent/part-time roster.
• Must be flexible with finish time due to flight schedules or unexpected delays

What is in it for you:

• Deliver memorable service experiences for Qantas Frequent Flyers in one of the world's best airline lounges
• Access to Qantas Staff Travel benefits program
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Staff meals included
• Free airport parking
• Uniform included and dry cleaning

Oaks Brisbane River City Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $32.25 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

Immediate start!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

We are looking for someone with the ability to work and excel within a fast-paced retail environment. This is an exciting opportunity to work with a range of brands and products including beauty, gift cards, household cleaning, grocery, personal care and more, in major retailers like Coles, Priceline and Big W!

About the Role:

You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing in a variety of retail stores.

Benefits:

• Fantastic hourly rate - $31.68/hour + Super + KMs
• Family friendly flexible hours – no need to come to the office!
• Receive your roster 10 days in advance!
• Monday to Friday – no weekends!
• Work close to home
• Immediate start
• Great team culture and opportunities for career progression
• Ongoing development and training provided
• Employee Recognition Program

To be successful in this role, you’ll need:

• Fantastic communication skills to build relationships with store staff
• Attention to detail to execute tasks accurately
• Solution Orientated
• The ability to lift up to 15kg
• Valid Driver’s License and reliable vehicle
• Ability to receive Point of Sale items to home address
• Confidence in using smart devices and apps

Previous merchandising experience is preferred, but we would consider similar experience from different sectors. If you are willing to learn and have a great attitude, then you might just be what we’re looking for.

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application.

About Us

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

Oaks Sunshine Coast Oasis Resort are looking for a part time Night Guest Service Agent who is passionate about providing excellent customer service to join the team. This position will primarily work Monday and Tuesday nights, 10pm - 6am. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rate:

Monday - Friday: $25.80 + late night/ early morning penalties 

Saturday: $32.25 + late night/ early morning penalties 

Sunday: $38.70 + late night/ early morning penalties 

Join Minor Hotels in this exciting national role based in Maroochydore, where you’ll provide exceptional operational support to 65+ properties across ANZ. Perfect for someone in a hotel customer-facing role ready to step into a dynamic corporate environment, you’ll be the expert and guardian of our Property Management Systems, CMS Hospitality and Opera. These critical systems power guest communication, check-ins, trust accounting, and more. Through our helpdesk, you’ll deliver training, resolve queries, and troubleshoot issues, showcasing your top-notch time management and communication skills.

With support from two senior team members, you’ll handle after-hours support on a two-week rotational basis (5:00 PM to 7:30 AM), earning an additional allowance. A strong understanding of hotel operations and trust accounting is key, as you’ll assist with end-of-month processes and work on the 1st of each month to support the team, earning time-in-lieu if it falls on a weekend or public holiday. This is your chance to step into a rewarding corporate role with real impact!

Key Responsibilities Include:

• Deliver exceptional customer service by offering comprehensive support, tailored training, and effective troubleshooting to assist properties and other departments with their operational needs.
• Establish and nurture strong, collaborative relationships with hotel teams, fostering trust and ensuring seamless communication to support their success.
• Maintain and regularly update the Property Management System (PMS) to ensure it operates efficiently and continues to meet the evolving needs of the business.
• Provide critical CMS support during end-of-month processes, particularly on the 1st of each month, to facilitate smooth and accurate operational reporting.
• Participate in a rotational schedule to deliver reliable and professional after-hours support, ensuring properties have access to assistance whenever needed.

We are currently seeking a Maintenance Officer to join the team at Oaks Sunshine Coast Oasis Resort. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

This part time position will have the opportunity to work within a great team at a large resort, working 22hrs per week. 

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Hourly rate (excluding super):

Monday - Saturday: $32.25 per hour

Sunday: $38.70 per hour

We are currently seeking a diligent, professional and friendly Junior IT Helpdesk Administrator to join our team on a full-time basis at our Head Office located in Maroochydore, Sunshine Coast.

Customer service is at the heart of what we do, with this in mind you will approach all tasks with a positive and can do attitude. You will use your IT Administrator skills to maintain a high level of customer support for Minor Corporate and Hotels Systems and Staff. The position will provide the opportunity to learn and grow with access across different functions of the IT ecosphere from Helpdesk support, application administration, networking and security.

Key Responsibilities Include:

• Monitor and maintain operational systems to agreed service levels
• Manage Helpdesk tickets
• Implement minor enhancements to existing operational systems, where appropriate
• Restore normal service operation as quickly as possible with minimum disruption to the business, whilst ensuring that availability and service levels are maintained.
• Continuously gain knowledge of reverent product offerings and systems
• Understand current support polices and methods of support delivery
• Establish and maintain strong relationships with hotel staff and head office team
• Report on relevant service level data on daily basis

We are looking for an experienced full-time Front Office Manager to join our team and drive exceptional guest service. Reporting directly to the General Manager, this role is essential in ensuring the effective management of the Hotel Front Office operation, aiming to establish a reputation as a market leader in individualized customer-focused service. The ideal candidate will be responsible for overseeing all aspects of front office operations, including guest satisfaction, system management, and financial performance.

Key Duties: 

• Manage the Hotel Front Office operation, maintaining a guest centric approach to service to achieve a reputation for exceptional customer service. 
• Ensure hotel targets around RPS, NPS, Loyalty, and room upselling are met.
• Liaise with other department leaders to coordinate a service delivery ensuring guest needs are met efficiently, and exceeded where possible. 
• Train Front Office team members, and foster a development mindset, seizing opportunities to promote development and career progression. 
• Operate all aspects of the Front Office computer system, ensuring efficient and effective system performance.

Job Purpose:

• Manage deliverables for retail projects at different stages within a large programme of works

Responsibilities:

• Support on project deliverables through the life of the project including Estimating, Procurement, Contract and Post Contract activities for projects value between $1m to $10m
• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables
• Gain a good understanding of the terminology and ways of working within the retail sector
• Providing Client with cost advice for budget purpose including cost planning of upcoming projects (New Stores and Renewals).  This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level

For the Love of Food AND that lifestyle roster you have been looking for join the Sodexo Team!

With expansion opportunities now available and with an intent to remain an employer of choice within facilities management services; we seek applications for our new 14:14 roster.

Who are we looking for?    

• Experienced Chef Managers with bulk cooking experience within remote sites environments combined with the ability to maintain the profitability of operations; managing budgets, maintaining food standards, manage client liaison & manage diverse teams
• Australian Citizenship or Full Australian working rights
• Trade Certificate, Certificate III in Commercial Cookery    
• Previous experience in mass-catering environments (volume cooking) which will include preparing, cooking, and presenting meals for breakfast, dinner, crib and pastries  
• Ability to manage HACCP procedures and safe work practices   

Why choose Sodexo?     

• Sodexo is the world’s leading provider of food services.  
• We have a well-respected culinary history – demonstrated by our Love of Food.  
• How do we offer world-class food?  
• We attract top culinary talent  
• Our chefs are at the heart of what we do 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.  

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.     

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!     

How to apply?    

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please submit resume detailing relevant employment experience.    

What are you waiting for? Submit your application today!

This could be your chance to obtain that lifestyle roster you have been looking for!

With expansion opportunities now available and with an intent to remain an employer of choice within facilities management services; we seek applications for our new 14:14 BIBO/DIDO opportunities within South East Queensland.

We’re looking for customer service-oriented people with remote sites industrial cleaning, housekeeping and/or kitchen/catering experience OR an alternate transferrable skill set.  Most importantly a positive, can do attitude!

What do Sodexo Service Attendants do? 

Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home: 

• Working across a range of functions to support operational needs 

• Housekeeping/Cleaning accommodation rooms aka: “dongas” 

• Assisting in the Kitchen and Dining Room service areas 

• Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks 

• Providing customer service in the Tavern or Retail shop 

• Maintaining cleanliness of outdoor areas and grounds 

What does it take to work at remote sites? 
The lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options: 

• Ability to work 11-12-hour shifts, day or night shifts as required 

• Ability to endure remote environment in extreme heat or weather conditions 

• Ability to multi-task and assist in other areas with positive teamwork approach 

• Ability to understand the requirements of safe work and safety protocols 

• Ability to undergo a pre-employment medical, including drug & alcohol testing 
• An open drivers license 

Most of all, what’s in it for you? 

• Permanent role with Sodexo - we’re looking for keepers!  
• Very attractive annual wage with consistent hours, holiday, sick pay, and superannuation 
• A structured on-boarding and induction program
• Your food and accommodation are covered whilst at site – let the savings begin! 

• Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village) 

• Access to employee benefits, discounts, and our recognition program 

• Great teamwork and a solid group of people around you! 

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment. 

What are you waiting for? Submit your application today and become part of our family! 

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Why choose  Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are. 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!