Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

Datacom is a leading provider of technology services for organisations in Australia and New Zealand, generating $2 billion in annual revenue. Over the past two decades, the company has made significant investments in the development and expansion of SaaS products, catering to customer and community engagement, employee management, and operational oversight through an ERP. Notable brands under Datacom's portfolio include Datapay and Smartly in the payroll and HR space, as well as Datascape, a modern, cloud-based ERP software suite designed specifically for the unique needs of local government in Australia and New Zealand. 
 
Datascape equips councils with the tools to streamline operations, enhance efficiency, and elevate service delivery. Comprising a suite of ERP modules and standalone digital enablement tools, Datascape can be seamlessly integrated within a council's digital ecosystem, providing a flexible and tailored solution. 
 
The Datascape Director will oversee a team of 200 software and local government professionals, driving growth in customer base and revenue in alignment with long-term plans. This role encompasses product management and development, professional services, customer success, sales, and support. 
 
The company boasts a robust foundation, including market traction, strong customer advocacy, and well-established business systems and processes. This presents a unique opportunity for a candidate with SaaS expertise and an entrepreneurial mindset to steer the business towards to $50 million and beyond. The right candidate will have the opportunity to support the development and expansion of Datascape in the ANZ market with unlimited potential. 
 

What you’ll bring 

• Broad and deep understanding of software products, platform and software technology, software development, and operations.  
• Demonstrated success in strategy development and implementation and meeting objectives around growth in revenue and returns 
• Strength in financial management, with a clear understanding of the relationship between capital invested and future cash flows both from recurring software fees and project services. And ability to form and manage multi-year budgets. 
• Ability to form productive relationships and influence key prospects and customers 
• Experience in the use of research and data to inform product planning and the prioritisation of development 
• Experience driving customer acquisition through GTM strategy spanning product, marketing and sales 
• Proven track record of achieving or exceeding budgeted sales and profit objectives. 
• Experience scaling a product business beyond $50M annual revenue 
• An appreciation of the power of ecosystems and experience establishing or participating in an ecosystem or network of partnerships 
• 15+ years of General Management / Operational management experience. 
• Experience in executive leadership and managing and mentoring people and teams. 
• Strong general business acumen. 
• Ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of business trends. 

Responsibilities 

• Leading the development and execution of strategy 

• Building a culture of excellence and learning that supports our people as they build rewarding careers at Datacom 
• Building long lasting, robust customer relationships and ensures that customer relationships are carefully managed throughout all aspects of service delivery across the organisation. 
• Developing sales and marketing strategies to meet agreed performance targets within budget and timelines. 
• Developing customer success and retention strategies 
• Championing product modernisation and evolution roadmaps that align with Datacom Group strategy while meeting current and future customer requirements. 
• Advocating for evolving ways of working and cross functional collaboration with teams to implement change 
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts. 
• Maintaining awareness and knowledge of market/industry development and providing suitable interpretation to leaders and teams within the organisation. 

Culture and Benefits 

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us. 

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you're a professional editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We’re seeking freelance editors to collaborate with us creating a diverse range of content.

You will use your language skills to create texts covering a wide range of topics. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 2-3 years of professional experience in writing and editing text.
• A degree in communications, linguistics, literature, journalism, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future, we offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role, it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join in with our community and collaboration and grow alongside us.

If you're a professional editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We’re seeking freelance editors to collaborate with us creating a diverse range of content.

You will use your language skills to create texts covering a wide range of topics. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 2-3 years of professional experience in writing and editing text.
• A degree in communications, linguistics, literature, journalism, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future, we offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role, it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join in with our community and collaboration and grow alongside us.

We are seeking an experienced .NET Core Engineer to join our team in developing innovative products and services for our clients. Operating primarily on the .NET framework within AWS and/or Azure environments, you will collaborate closely with your team and engage with technical stakeholders to ensure project alignment and successful execution of the backlog.

Please note that all applicants must have full Australian working rights.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy .NET-based products and services for clients.
• Implement and maintain .NET Core applications within AWS and/or Azure environments.
• Engage with technical stakeholders, including software architects, developers, and operations teams, to ensure alignment between CI&T and client projects.
• Contribute to the continuous improvement of development processes and best practices.
• Participate in code reviews, providing feedback and guidance to team members.
• Troubleshoot and debug issues as they arise, ensuring timely resolution.
• Stay up-to-date with emerging technologies and industry trends, applying new knowledge to enhance project delivery.
• Provide mentorship and support to junior team members, fostering their professional growth and development.

• Health and dental coverage
• Generous meal allowances
• Comprehensive childcare assistance
• Extended parental leave
• Gympass membership
• Annual profit-sharing distribution
• Life insurance coverage
• Access to an online mental health platform
• CI&T University training programs
• Discount club membership
• Financial, psychological, and nutritional support programs
• Pregnancy and responsible parenthood courses
• Partnership with online learning platforms
• Language learning platform access

Salary Range: AUD 80,000 - AUD 120,000 per year

We are seeking an experienced .NET Core Engineer to join our team in developing innovative products and services for our clients. Operating primarily on the .NET framework within AWS and/or Azure environments, you will collaborate closely with your team and engage with technical stakeholders to ensure project alignment and successful execution of the backlog.

Please note that all applicants must have full Australian working rights.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy .NET-based products and services for clients.
• Implement and maintain .NET Core applications within AWS and/or Azure environments.
• Engage with technical stakeholders, including software architects, developers, and operations teams, to ensure alignment between CI&T and client projects.
• Contribute to the continuous improvement of development processes and best practices.
• Participate in code reviews, providing feedback and guidance to team members.
• Troubleshoot and debug issues as they arise, ensuring timely resolution.
• Stay up-to-date with emerging technologies and industry trends, applying new knowledge to enhance project delivery.
• Provide mentorship and support to junior team members, fostering their professional growth and development.

• Health and dental coverage
• Generous meal allowances
• Comprehensive childcare assistance
• Extended parental leave
• Gympass membership
• Annual profit-sharing distribution
• Life insurance coverage
• Access to an online mental health platform
• CI&T University training programs
• Discount club membership
• Financial, psychological, and nutritional support programs
• Pregnancy and responsible parenthood courses
• Partnership with online learning platforms
• Language learning platform access

Salary Range: AUD 80,000 - AUD 120,000 per year

Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology.

We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions.

A team of over 600 Two Circlers work from eight offices across the world (London, New York, Los Angeles, Kansas City, Miami, Paris, Bern and Melbourne) servicing our expanding international client base.

Data is at the centre of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media.

As part of our ongoing growth, we are expanding our product team and looking for an experienced QA Engineer to join our Melbourne office. We are looking for a great communicator and collaborator with experience working in Agile teams to deliver world-class digital products for our sporting clients.

You will be client facing and work as part of a cross functional team including designers, product managers, technologists and business analysts. The types of projects are varied, from websites and apps to marketing and data-focused products.

This role is ideal for a hands-on tester who has a broad functional and technical testing background. The projects and types of products we deliver for our clients is varied. We are commonly delivering websites, mobile applications and digital marketing products supported by underlying technology including CMS, CRM, Data Warehouses, CDP, Identity tools and a range of digital marketing tools.

Day-to-day, you will work with product manager and development team members to understand the product outcomes we are seeking to deliver. Then you will use your experience to design and execute test cases for the various web applications and APIs being developed. You will be testing functionality during sprints to ensure that everything is working as expected and provide valuable feedback to developers. You will test environments post-deployment to verify that the deployment has been a success.

You will be responsible for both manual and test automation activities, ensuring the quality of the software products. As a tester you will be responsible for functional, API, accessibility, multi-lingual, security, regression, performance, and system testing covering responsiveness of the application across various breakpoints.

It is becoming more and more common for our clients to aim for certain accessibility targets when building customer-facing products, so knowledge of WCAG standards and experience using accessibility testing tools (like Wave and Axe tools) is valuable.

This role requires an individual who brings energy, pragmatism and critical thinking to our clients, and you will also need to have a relentless focus on where client and customer value is. The role is hybrid remote, with two days per week in our office (located in Melbourne Central Tower) or at client offices desirable.

• Good level of experience in a QA Engineering role, ideally in a consultancy or agency setting.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients.
• Experience in utilising and testing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems.
• A passion for digital products and technology, strong problem-solving skills with a flair for finding innovative solutions.
• Competent in utilising project management and testing tools such as JIRA, Confluence, Lucid Chart, Figma and Postman
• Strong experience in defining test scenarios from acceptance criteria.
• Experience in integration and end-to-end testing.
• High attention to detail and natural curiosity towards problem solving.
• Hands on experience with one or more automation frameworks –Selenium / Cypress /Rest Assured.
• Hand on experience on writing SQL queries.
• Hand on experience on accessibility testing tools like Wave and Axe
• Experience with Performance testing would be considered as beneficial (K6, JMeter or Loadrunner).
• Strong troubleshooting skills and ability to contribute to continuous improvement process.
• Ability to liaise with business users to understand the requirements thoroughly.
• A keen interest in sport or the sports business and real interest in the positive effects we have on our client’s businesses.

About the Role: We are seeking a Lead Engineer with robust expertise in data architecture and engineering to spearhead the growth of our data practice. You'll primarily collaborate with Australian-based clients, extending your impact to the broader APAC region. As a Lead Data Engineer, you'll lead analytics and data engineering initiatives, collaborating closely with regional teams.

Key Responsibilities:

• Lead a team of engineers to empower a multidisciplinary group of data analysts and engineers in building, enhancing, and maintaining data products.
• Engage with Australian clients both in person and virtually to initiate projects, cultivate relationships with key stakeholders, and drive project success.
• Contribute to technical design and architecture discussions, ensuring alignment with project objectives and client needs.
• Support pre-sales efforts by providing technical expertise and solutions tailored to client requirements.
• Champion data and analytics thought leadership within the organization and with clients.
• Ensure adherence to security and performance best practices in solution design and implementation.
• Develop and maintain technical documentation required by clients, ensuring clarity and completeness.
• Translate business problems into actionable data solutions, leveraging appropriate frameworks and technologies.

Qualifications and Skills:

• Proven experience in designing and presenting data solutions to diverse stakeholders, including technical and non-technical audiences.
• Strong background in architecture design and technical leadership, with a focus on developing and deploying data pipelines, data lakes, and other data products.
• Proficiency in cloud platforms such as Azure, AWS, or GCP, with hands-on experience in Microsoft Intelligent Data Platform (MIDP), Databricks, or AWS Data Services.
• Experience with data pipeline orchestration tools like Azure Data Factory, AWS Glue, or Apache Airflow, coupled with expertise in CI/CD and MLOps pipelines.
• Familiarity with Infrastructure as Code (IaC) principles and a willingness to adapt and learn new technologies.
• Full Australian working rights are required.

Desirable Skills:

• Knowledge of non-functional requirements such as performance, security, and data privacy.
• Familiarity with design patterns, clean architecture, and clean coding principles.
• Experience in unit, integration, and end-to-end testing methodologies.

• Competitive Salary: AUD 100,000 - 150,000 per year (depending on experience and qualifications)
• Health and Dental Plan
• Meal Allowances
• Childcare Assistance
• Extended Parental Leave
• Gympass Membership
• Annual Profit-Sharing Distribution
• Life Insurance Coverage
• Access to CI&T University for Continuous Learning
• Discount Club Membership
• Comprehensive Support Program: Legal, Financial, Psychological Guidance, Nutritionist Consultation, and more
• Pregnancy Course and Responsible Parenthood Program
• Partnership with Online Course Platforms
• Language Learning Platform Access
• And many other benefits tailored for your well-being and professional growth.

Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology.

We work with some of the world’s biggest sports organisations – including the NFL, Premier League, Formula 1, AFL, Wimbledon and UEFA – and have been named Sport Industry Agency of the Year on more than four occasions.

A team of over 600 Two Circlers work from eight offices across the world (London, New York, Los Angeles, Kansas City, Miami, Paris, Bern and Melbourne) servicing our expanding international client base.

Data is at the centre of our approach - helping clients to get a better understanding of their customers and deliver insights that influence top-level decision-making. From there, we develop digital products and integrate data and technology solutions that grow audiences and revenue across ticketing, participation, sponsorship and media.

As part of our ongoing growth, we are expanding our product team and looking for an experienced Business Analyst to join our Melbourne office. We are looking for a great communicator and collaborator with experience working in Agile teams to deliver world-class digital products for our sporting clients.

You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products.

You will typically work in one of two phases:

- Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. The nature of these projects varies significantly depending on the product, technology and client, but they always require a curious and diligent mindset, and a focus on ensuring we are bringing clarity to complex opportunities.

- Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops and creating documentation and user stories ready for development. You will also be working closely with the engineers and testers to ensure the work delivered aligns with expectations.

This role requires an individual who brings energy, pragmatism and critical thinking to our clients, and you will also need to have a relentless focus on where client and customer value is. The role is hybrid remote, with two days per week in our office (located in Melbourne Central Tower) or at client offices desirable.

We value curiosity, clarity and attention to detail as the core capabilities of all members of our BA team. If this sounds like you, we would love to hear from you.

• A good level of experience in a business analysis role, with previous experience ideally in an agency/consulting context.

• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients.
• Experience in utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems.
• A passion for digital products and technology, strong problem-solving skills with a flair for finding innovative solutions.
• Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / VIsio.
• A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. 
• Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman.
• Ability to quickly break down big blocks of product and functionality into the required, outcome-based user stories.
• Ability to switch gears quickly as you continuously engage with business representatives, executives, project managers, designers, developers and QA resources.
• A curious and analytical mindset that makes you a great problem solver.
• A keen interest in sport or the sports business and real interest in the positive effects we have on our client’s businesses.

About the Role: We are seeking a Lead Engineer with robust expertise in data architecture and engineering to spearhead the growth of our data practice. You'll primarily collaborate with Australian-based clients, extending your impact to the broader APAC region. As a Lead Data Engineer, you'll lead analytics and data engineering initiatives, collaborating closely with regional teams.

Key Responsibilities:

• Lead a team of engineers to empower a multidisciplinary group of data analysts and engineers in building, enhancing, and maintaining data products.
• Engage with Australian clients both in person and virtually to initiate projects, cultivate relationships with key stakeholders, and drive project success.
• Contribute to technical design and architecture discussions, ensuring alignment with project objectives and client needs.
• Support pre-sales efforts by providing technical expertise and solutions tailored to client requirements.
• Champion data and analytics thought leadership within the organization and with clients.
• Ensure adherence to security and performance best practices in solution design and implementation.
• Develop and maintain technical documentation required by clients, ensuring clarity and completeness.
• Translate business problems into actionable data solutions, leveraging appropriate frameworks and technologies.

Qualifications and Skills:

• Proven experience in designing and presenting data solutions to diverse stakeholders, including technical and non-technical audiences.
• Strong background in architecture design and technical leadership, with a focus on developing and deploying data pipelines, data lakes, and other data products.
• Proficiency in cloud platforms such as Azure, AWS, or GCP, with hands-on experience in Microsoft Intelligent Data Platform (MIDP), Databricks, or AWS Data Services.
• Experience with data pipeline orchestration tools like Azure Data Factory, AWS Glue, or Apache Airflow, coupled with expertise in CI/CD and MLOps pipelines.
• Familiarity with Infrastructure as Code (IaC) principles and a willingness to adapt and learn new technologies.
• Full Australian working rights are required.

Desirable Skills:

• Knowledge of non-functional requirements such as performance, security, and data privacy.
• Familiarity with design patterns, clean architecture, and clean coding principles.
• Experience in unit, integration, and end-to-end testing methodologies.

• Competitive Salary: AUD 100,000 - 150,000 per year (depending on experience and qualifications)
• Health and Dental Plan
• Meal Allowances
• Childcare Assistance
• Extended Parental Leave
• Gympass Membership
• Annual Profit-Sharing Distribution
• Life Insurance Coverage
• Access to CI&T University for Continuous Learning
• Discount Club Membership
• Comprehensive Support Program: Legal, Financial, Psychological Guidance, Nutritionist Consultation, and more
• Pregnancy Course and Responsible Parenthood Program
• Partnership with Online Course Platforms
• Language Learning Platform Access
• And many other benefits tailored for your well-being and professional growth.