Who are we?

This newly created Concierge role will play a key role in our Data Center being the first point of contact for vendors, customers, colleagues and visitors. The Concierge will present themselves with integrity and a vibrant personality, and enjoy interacting with a wide range of people that come through site every day whilst being very well organised.

Job Summary:

The position will suit someone who is a strong communicator, experienced and organised in completing routing and ad-hoc tasks, admin focused and with the ability to deliver outstanding customer service at all times. Applicants may come from multifaceted industries including but not limited to hospitality, reception, administration or other customer centric roles and will be working Monday-Friday in a permanent position.

This is a customer facing role so applicants should enjoy client interaction and have the confidence to identify customer trends, issues or concerns, taking appropriate actions where possible and call out accordingly when needed.

Responsibilities:

Our Concierge will provide support to datacenter facilities and administrative duties following standard procedures.

• Supports customers by coordinating visits and schedules in the data center; assists on semi-routine inquiries and issues.
• Directly coordinates activities with the Equinix Response Center (ERC), as needed.
• Keeps records of activities within the data center including circuit inventories, installed power inventories and labor hours expended.
• May generate purchase requisitions and coordinate with vendors for delivery and invoicing.
• Generating Siebel Reports for customer SH requests
• Assist security with supervising the security office, signing in visitors, validation and assignment of access via the Siebel and EACS.
• Work closely with site security and report security related incidents to the Security Operations Control Centre

Customer Support and onsite Customer Liaison

• Supports the coordination of tasks to the appropriate cross-functional teams.
• Maintains positive business relationships with local vendors in support of customer's administrative needs; provides information about local vendors to customers upon request.
• Maintains customer care areas/conference rooms for cleanliness and fully stocking amenities as the need arises; may provide backup coverage to cross functional teams to support inventory ordering.
• Communicates semi-routine operating datacenter procedures to customers on-site, while building and developing positive customer relationships.
• Coordinates customer work visits with security and escorts customers and/or vendors, within a reasonable vicinity, as required.
• Assists with tracking, following-up, and reporting on routine or new customer inquiries and issues while customers are on-site
• Provides general induction learning tours to new customers to orient them to the site and escorting customers to their spaces within the IBX and unlocking racks where required

Benefits of Equinix and the role:

• Salary package including healthcare allowance and annual bonus
• Extensive on-job induction, training and continued learning and access to a range of company employee benefits
• Career development and further opportunities within Equinix
• Join an industry leader in the Data Centre world
• Permanent position working Monday-Friday daytime hours

We are looking to interview immediately and applicants will need to hold Australian Citizenship and be able to attain and maintain Security clearance.

Are you interested? Click apply now!

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Job Title- Mid Software Developer (4 GL)

Location- Sydney

Department  Critical / Health

Role Purpose             

This role is for a creative and self-motivated Software Developer with considerable exposure to multiple technologies and platforms and who is keen to join a multi-cultural software company. The successful candidate will be responsible for maintaining an existing code base and for investigating, fixing and testing existing software problems.

Principal Accountabilities 

·        Analysis of business requirements

·        Application maintenance and enhancement

·        Testing and documenting

·        Ensuring that operations carried out using data are for a proper purpose, and for safeguarding the confidentiality and security of that data.

·        Ensuring personal data is processed in a way that complies with national legal and statutory regulations and with CIVICA policy.

·        Ensuring that they are authorized to supply any information requested, that it is given to only to those authorized to receive it, and that any such requests for information are for a proper purpose.

·        Implementing and acting in accordance with their statutory and legal obligations, CIVICA policies, standards, procedures, guidelines and controls

·        Protecting CIVICA assets within their control from unauthorized access, disclosure, modification, destruction or interference

·        Reporting security events or potential events or other security risks to CIVICA

·        Performing their job with security best practice in mind and conforming to any best practice frameworks which are used within CIVICA

Essential Competencies   

• Business programming language - must have software development experience 
• SQL - must have - data centric application  
• Informix database or Microsoft SQL – nice to have
• 4GL – nice to have
• Unix commands – nice to have
• Scripting Korn shell – nice to have
• Azure Dev ops for ticket management – nice to have
• GIT source control repository – nice to have
• Health Insurance knowledge - nice to have
• Finance or accounting knowledge - nice to have
• good communication skills - must have 
• strong analytical skills - must have 
• strong problem solving skills - must have
• High Attention to detail
• Documentation skills based on modern tools, e.g. Confluence, Jira, Fisheye

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Are you passionate about making a difference in the healthcare sector through cutting-edge technology? Our client is on the lookout for a talented Network Engineer with a special focus on Cisco Unified Communication systems (CUCM) to join their dynamic Information Communication and Technology department for a 3-month contract with potential for extension. This hybrid role offers the flexibility to work from Flemington, for at least two days a week, supporting a world where all kids thrive.

Role Purpose:

As a key member of the team, you'll be at the forefront of managing, maintaining, and supporting their Cisco Unified Communication systems alongside a suite of UC platform tools. You'll have the opportunity to contribute to a variety of initiatives and projects, ensuring the seamless operation of the hospital’s network and communication infrastructure.

Key Responsibilities:

Enhance customer service experience by providing Level 2 support and technical expertise.

Work collaboratively within a multidisciplinary team, offering guidance and fostering strong internal and external relationships.

Ensure the operational excellence of our Network and Telecommunications infrastructure, implementing strategic technical changes and managing live production issues with agility.

Lead in the continuous improvement and cyber security initiatives to protect our network and assets.

 What You Bring to the Role:

• CCNP certification or equivalent experience with Cisco routers, switches, voice, and wireless technologies.
• Proven track record managing Cisco UC platforms (CUCM), SBC’s, SIP services, and understanding wireless and firewall technologies.
• Excellent problem-solving skills, attention to detail, and a strong commitment to continuous learning and improvement.
• The ability to work autonomously, prioritize effectively, and deliver solutions in a 24 x 7 support environment.

Desirable:

• An understanding of the healthcare sector
• Experience with Faxing Services (e.g. RightFax)
• Experience with ARC, Vocera, iCare and other integrated messaging platforms
• Experience with MS Teams Calling, Cisco Webex, Jabber or similar
• Experience with Palo Alto Firewalls and Management platforms (Panorama)
•  Experience supporting and maintaining Network Monitoring Systems (e.g. ManageEngine)
• Experience /Exposure to cloud connectivity technologies (e.g. MS Express Route, Direct Connect)
• Experience/Exposure to Cisco Application Centric Infrastructure (ACI) deployments

Why Join Us?

• Contribute to a meaningful mission at a world-renowned healthcare institution.
• Flexibility of a hybrid working arrangement to balance professional and personal life.
• Be part of a supportive and innovative team committed to excellence in service delivery.

This role is not just about technical skills; it’s about making a tangible impact on the lives of children and their families. If you're ready to bring your expertise to an environment where you can grow and make a difference, we would love to hear from you.

As a member of our Legal team, and based in our Melbourne CBD office, the Head of Investigations – Ethics and Compliance reports to the Head of Ethics and Compliance and is responsible for ensuring that investigations are led consistently, efficiently, and effectively.

A key component of the Head of Investigations role is to draw on developments in global best practice, regulatory guidance, and learnings from investigations to drive positive change and continuous improvement, in consultation with the business.

Responsibilities include:

• Delivery of complex/serious business conduct investigations in line with the Investigations protocol and best practice.
• Oversee other relevant business-led investigations across BlueScope's global footprint in consultation with the senior leaders in the business.
• Identify key emerging issues and trends in investigations and reviews and make recommendations to address gaps in controls or manage risk.
• Guide, train, and support BlueScope personnel responsible for conducting business-led investigations.
• Lead and manage external counsel/forensic investigators where investigations are outsourced.
• Liaison with Law Enforcement or other agencies where serious business misconduct involving BlueScope employees are reported to or identified by an internal investigation.
• Report quarterly to the Risk and Sustainability Committee on serious/complex business conduct investigations across the company, including likely outcomes, and on trends in enforcement.
• Ensuring strong document management processes around investigations
• Represent BlueScope Ethics & Compliance at external engagements and relevant forums.
• Lead the implementation of best practice investigative processes and foster a culture of continuous improvement.
• Elevate the profile and knowledge of Speak Up, How We Work and the Code of Conduct.
• Administer the BlueScope Speak Up external reporting hotline

Reporting to the Head of Learning & Development, this position plays a pivotal role in assisting in the delivery of quality training and development.  In this role, you will be responsible for providing high level support to the L&D department and be the point of contact for new and existing employees with the coordination of their learning needs.  

As Learning & Development Coordinator your main responsibility with be overseeing the coordination of our training calendar, Kieser Induction Training (KIT), and Kieser wide professional development initiatives.  

This role is suitable to individuals passionate about developing others, can demonstrate superior coordination and time management skills, and display strong communication to all levels within the business.

• Support Rest's Investments team with L&D programs
• Work with our Investments People team and Enterprise L&D team
• Leading industry fund - hybrid working belnding work from home and in office

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As a member of the Rest People and Culture team, this role will collaborate and contribute to delivering our People Strategy through working with leaders and employees to build learning and development, talent, culture and capability at Rest.

The primary purpose of this role is to identify learning and capability needs, deliver learning and development programs to support those needs and support delivery of a range of engagement and culture related programs.

Key Accountabilities/Responsibilities

• Collaborate with leaders and employees to identify and analyse training needs, complete capability gap analysis and input these into the workforce strategy 
• Design, source and deliver learning and development programs, including training workshops and e-learning and actively monitor their effectiveness 
• Curate L&D content and campaigns aligned to business priorities
• Support the development of a preferred supplier program for L&D vendors and manage contracts
• Contribute to sharepoint management (where L&D content is housed)
• Support, contribution to and roll out key initiatives relating to organisational culture, DE&I, engagement and high impact programs of work