• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

Company Overview

RFI Global is the only global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth.

Partnering with the world’s top financial institutions, our expert team delivers tailored insights through a unique hybrid syndicated approach, drawing from over 200,000 consumer and 60,000 business interviews each year.

Role Overview

This is an exciting time for RFI’s Client-facing team, with an evolution of client success that will provide new growth in developing analytical skills and greater involvement in client solutions. Client Team is a function that is critical in influencing the overall customer experience, retaining our customers and expanding usage of our product suite and services. The Client Team fosters deep relationships with existing clients via product delivery relationships, understanding their business and needs, and delivering service and solutions to meet their challenges. Through these relationships, this role helps achieve the company's commercial goals.

This is ideal for a market research analyst who wants a more client-facing role with the opportunity to work across diverse client needs.

Key Responsibilities

Relationship

· Build strong customer relationships with clients and other key stakeholders through consistent account review and outreach. and act as their trusted advisor.

· Understand and gather business priorities from clients to ensure swift delivery of expected outcomes

· Ensure high levels of customer satisfaction throughout assigned accounts

· Capture customer experience and product feedback for RFI

· Detect and respond to key stakeholder changes within each customer

· Solicit customer references and case studies

Commercial

· Grow existing business by identifying cross-sell and upsell opportunities when there is alignment with RFI products and services that help customers achieve their desired outcomes

· Meet or exceed customer subscription retention goals by maintaining diverse data and insight use cases, leading to well-developed subscription business cases

· Management of account plans

· Management of contract renewal process

Client Process

· Complete planning and communication of client deliverables, including scheduling and communications with clients and their stakeholders, along with the RFI product team

· Identify customer challenges/friction and proactively suggest better solutions and strategies

· Ensure product and new feature adoption through customer communication and training

· Respond to and manage analytical queries

Collaboration

· Collaborating with client directors to plan each client's engagement across delivery, needs analysis, account planning, and client growth opportunities

· Collaborating with research experts in the product team to innovate towards client needs

To succeed in this role, you will ideally have:

· Experience working in market research or market data industry

· Proven experience working directly on client outcomes and servicing

· Curious interest in the financial services industry

· Impeccable communication and organization skills

· Ability to manage competing priorities

· Willingness to challenge the status quo

· A desire to work in a fast-moving environment

· The ability to work and communicate effectively

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave +2 charity days
• Flexible working arrangements
• Regular employee awards
• Monthly social events and breakfast
• Learning and development budget to help your professional growth
• Loyalty leave
• Perkbox

Apply for this job

Pullman Sydney Airport is currently seeking a Full Time Front Office Assistant Manager to join our luxury property boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 4 versatile conference rooms. Reporting directly to the Front Office Manager, our Assistant Manager is primarily responsible for ensuring a high level of guest service at all times across the hotel.

• Acting as a role model for the Front Office team.
• Drive loyalty sign ups in line with AccorHotels regional targets, Hotel specific targets and associated initiatives.
• Leading by example when attending to guest requests, being proactive and resourceful.
• Taking initiative to ensure that interactions with our guests are positive and productive.
• Providing guidance, supporting training and leading the team 
• Actively resolving guest complaints and challenges
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to.
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members.
• Maintain a high level of personal presentation as an ambassador for the hotel
• Always upholding Accor and Heartist values & Pullman brand standards

Administration and Office Management

• Act as the main point of contact for all admin-related enquiries for the PMVIC team and interface/seek guidance/escalate as required to the appropriate Turner & Townsend function (HR/IT or other).
• Ensure the smooth running of the PMVIC office day-to-day in collaborating with other Turner & Townsend teams and the wider CBRE office.
• Coordinate and support new project filing, set up project folders/MS Teams and other as required.
• Provide administrative support for printing/photocopying requests (Director-level), general correspondence (letters, reports and other documents) as directed.
• Assist the PMVIC team with basic IT requests and queries (including trouble shooting meeting room IT/AV) in conjunction with the local IT team member or TTHelpIT service desk.
• Manage and book staff travel arrangements (air, ground, hotel) maintaining cost-effectiveness and ensuring requests are issued minimum 2 weeks in advance (preference for 1 month in advance).
• Book GoGet, rental cars, couriers etc. as required to support project delivery.

People and Resource Management

• Manage preboarding/onboarding processes to ensure all activities (allocation of line manager/buddy, laptop setup, project allocation etc.) are actioned and new employees have a smooth first day.
• Coordinate inductions and orientations for new employees and familiarise them with Turner & Townsend policies/systems/platforms.
• Coordinate exit interviews for outgoing staff and manage Turner & Townsend property upon return (phone, laptop, access pass etc.).
• Maintain a current organisation chart for the PMVIC team capturing staff changes (new employees/resignations/promotions).
• Meet with Commission Managers and staff as required to review project resourcing and report changes to the Resource Team.
• Regularly maintain the resource tool and update changes to resourcing resulting from the Resource Management meetings and ensure that all data is accurate and current at all times.
• Attend Resource Management meetings and minute the actions/outcomes of the meeting.
• Support the leave request (and backfill) process and maintain a central register of approved leave for the PMVIC team based on weekly internal reporting from ANZ Human Resources.

Finance and Compliance

• Support with achieving and maintaining 'gold standard' compliance levels including regular reporting to the Management Team on PMVIC compliance metrics/trends.
• Coordinate with the Commission Manager on obtaining compliance documentation when securing new work (approvals/contracts/cashflows).
• Assist with creating new jobs in the Financial Management System (D365 and others as required) including work breakdown structures, agreed fee, cash flow etc.
• Assist with monthly invoicing ,manage and monitor timesheet compliance - actively follow up staff on outstanding timesheets impacting on T&M invoicing and overdue timesheets ensuring staff have no more than 1 month outstanding.
• Manage and monitor training/certification compliance - actively follow up overdue training on Advance and ensure all staff hold relevant certifications including white card etc.
• Update the Commission Manager tracker with the current status of all compliance items and filter for each Sector.
• Support the ANZ Business Management Systems team with PMVIC internal reporting requests and data cleansing/updating as required.
• Ensure compliance procedures and policies are maintained in line with Turner & Townsend business requirements.

This work required for the Design Engineering activities to provide on-site build support for electrical systems including fault finding and validation. In this active role, you will apply your demonstrated experience within our collaborative and vibrant team to promote sustained growth. This position provides a rare opportunity to work closely with OE customers on critical multi-year projects, allowing you to make a meaningful impact on our initiatives.

• Technical support for debugging and root cause evaluation of issued discovered on build.
•  Record anomalies in project onenote when discovered
•  Record all CAN traces and Bus queries as directed by the Systems Engineers Team.
• .Software and Configuration activities at End of Line.
• Fault finding and analysis during Proto build as directed by the team. 
• Supporting build site meetings and issue resolution workstreams.
• Support development and delivery of high quality Proto units.

SIXT Australia is on the lookout for a casual Vehicle Detailer to join the team in Melbourne Airport. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location. 

Your key responsibilities will include:

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

Are you an experienced P&C Advisor or Talent Acquisition professional looking to take your career to the next level? This is your chance to join a team where you’ll make a real impact on the employee experience while working on meaningful P&C and Talent Acquisition initiatives.

Our goal is to support the business by creating an incredible employee experience where people can grow, feel valued, be themselves, and do their best work every day. We achieve this by driving best-in-class initiatives around engagement, learning & development, and performance enablement.

What you’ll do

In this dynamic and versatile role, you’ll:

• Lead and support P&C initiatives: Play a key role in the design and delivery of P&C initiatives that drive engagement, performance and growth.
• Lead Talent Acquisition: Partner with Hiring Managers to manage the end-to-end recruitment process, ensuring we attract and hire top talent aligned with our values.
• Partner with stakeholders: Build strong and trusted relationships with key stakeholders across the business to provide expert advice on technical P&C matters, with a customer-oriented approach.
• Deliver exceptional employee experience: Identify opportunities to implement people-related initiatives to enhance engagement, build a positive culture, and foster a sense of belonging.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

What you'll do

Join our team as a Field Operations Associate and be at the heart of our operations! Your role will be all about making sure our assets are safe and our customers are happy. Here’s a sneak peek into your fun and dynamic day-to-day activities:

• Use our high-tech GPS tools to find and rescue our stolen or lost assets.
• Track down and recover our assets around town, making sure they're where they belong.
• Help our customers who might have missed a payment with kindness and a smile.
• Search digital platforms like eBay to uncover and reclaim our assets – it's like a virtual scavenger hunt!
• Assist in checking bikes in and out at our local workshops, ensuring everything runs smoothly for our cycling community.
• Pitch in with delivery tasks, keeping everything on track and efficient.

In this role, every day is an adventure. Join us and be a key player in our lively, fast-paced team!

We're looking for someone who brings a mix of skills and a positive attitude to our team. Here's what you'll need to succeed in this role:

• Driver's License: You should have the ability to drive local company vehicles.
• Confidence: Be comfortable approaching private property to search for our assets.
• Empathy: Handle interactions with customers with care and understanding.
• Patience: Approach challenging situations with calmness and perseverance.
• Goal-Oriented: Thrive in a target-driven environment.
• Flexibility: Adapt to changing schedules and tasks with ease during evening work hours.
• Communication Whiz: Have excellent presentation and communication skills, both spoken and written.
• Detail-Oriented: Pay close attention to detail to ensure accuracy in all tasks.
• Team Player: Be willing to roll up your sleeves and help out in other areas of the business as needed.

If you have these qualities and are ready for a fun and rewarding challenge, we’d love to hear from you!

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary (ideally looking for someone who can work 5-15 hours per week)
• Free access to ride your very own Zoomo e-bike!
• Free access to unlimited Wellbeing Support!

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

#LI-ONSITE

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

The Corporate Finance Manager is a newly created technical accounting position and will be responsible for all aspects of the management, statutory and external financing reporting under Australian Accounting Standards (AASB / IFRS). 

Key Responsibilities include the following: 

Leadership and Team Management:

• Reporting into Head of Finance, you will lead the APAC finance team to meet operational requirements and promote professional development
• Collaborate with internal stakeholders, including marketing, operations, IT, and other functional areas, to support business objectives.
• Provide financial expertise and guidance to support decision-making and problem-solving across the organization.
• Build strong relationships with external partners, such as vendors, auditors, and regulatory agencies.

Financial Reporting:

• Oversee the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements, in accordance with AASB or other applicable accounting standards.
• Oversee the month-end, quarter-end and year-end close processes, ensuring timely and accurate financial reporting to management, stakeholders, and regulatory authorities.
• Review financial reports and variance analysis to identify trends, anomalies, and areas for improvement.

Compliance and Controls:

• Coordinate external audits and address audit findings promptly.
• Implement and maintain internal controls to ensure the integrity of financial data.
• Implement and maintain efficient and effective processes to optimize productivity and minimize errors.

Accounts Receivable Operations:

• Oversee customer invoicing and partner with customer facing teams to resolve any issues or discrepancies.
• Develop and implement policies, procedures, and controls to ensure accurate and efficient invoicing and collection processes.
• Monitor accounts receivable aging reports and collections activities to ensure timely payment of invoices.
• Review credit terms and customer payment histories to maximize cash flow.

Accounts Payable Operations:

• Oversee the review and approval of vendor invoices, ensuring compliance with contracts and internal approval processes.
• Monitor accounts payable aging reports and payment schedules to optimize cash flow and minimize late payment penalties.
• Implement vendor management best practices to ensure compliance with contractual obligations and maximize vendor satisfaction.
• Review significant contracts to establish proper accounting treatment in accordance with Accounting Standards.
• Review and approve all weekly payments.

Cash Management:

• Prepare monthly cash flows, including providing forecasting suggestions on expected collections.
• Monitor bank account balances, execute cash management activities and aid the Head of Finance in managing banking relationships.
• Management of all financial and tax compliance including monthly, quarterly, and annual tax lodgements such as income tax, GST, PAYG, FBT, and payroll tax, as well as annual statutory financial accounts preparation and filings 

We are seeking a Senior Manager, Digital Marketing to lead Procore’s APAC digital growth and expansion strategy. This role is ideal for a data-driven, best-in-class digital marketer who thrives on building scalable strategies to fuel business growth. The ideal candidate is a hands-on expert who can scrutinise every stage of the marketing funnel, driving acquisition and expansion through innovation, precision, and relentless optimisation.

As the Senior Manager, Digital Marketing, you will lead a team of two and collaborate closely with the APAC segment and global marketing teams to craft and execute a high-impact digital advertising strategy. Your work will directly contribute to meeting and exceeding acquisition, pipeline, and revenue goals while ensuring Procore’s leadership in the APAC region. You will work seamlessly with cross-functional teams - including sales, customer success, and operations - to create a cohesive and optimised digital-first customer journey. Your ability to blend data-driven insights with creative innovation will be instrumental in delivering measurable results.

This position reports to the Senior Director, Growth & Integrated Marketing and is based in our Sydney office.

What You’ll Do

• Lead the creation and execution of a full-funnel, data-backed digital marketing strategy, driving awareness, acquisition, and expansion across APAC.
• Collaborate with Campaigns, Events, Web, and Automation teams to ensure seamless tactical execution aligned with strategic goals.
• Analyse and optimise customer journeys to ensure effective conversions across all touchpoints, deliver high-quality leads, leveraging analytics to drive revenue growth, and achieve measurable ROI.
• Partner with internal teams and external agencies to develop performance media plans across PPC, programmatic, display, and social platforms like Meta and LinkedIn.
• Spearhead the development and optimisation of account based marketing campaigns leveraging platforms such as LinkedIn, Demandbase, and other marketing tools.
• Create a robust testing roadmap that includes new audiences, messaging, and creative strategies to drive continual improvement
• Monitor, measure, and report on the performance of digital campaigns, using data insights to guide strategy and optimisations and present actionable recommendations to senior leadership, ensuring alignment with regional and global business objectives
• Collaborate with the global Centre of Excellence teams to adopt and implement best practices in the APAC market.

What We’re Looking For

• 8+ years of experience in digital marketing, with a proven track record in B2B SaaS, technology, or a related industry.
• Deep knowledge of PPC, programmatic/display, and paid social, with hands-on expertise in managing digital platforms, tools, and analytics.
• Strong analytical mindset with the ability to interpret complex data and drive data-informed decision-making and experience creating actionable insights from marketing metrics to optimise pipeline performance and maximise ROI.
• Proven expertise in developing and optimising account-based marketing strategies that drive measurable commercial outcomes.
• Effective communicator capable of managing multiple stakeholders, including agency relationships and ability to work cross-functionally with teams across sales, marketing, and operations to ensure alignment and impact.
• Proficient in developing strategies that drive measurable pipeline and revenue growth in a fast-paced, dynamic environment.
• Passionate about leveraging technology and analytics to scale digital campaigns and optimise every aspect of the marketing funnel.
• Experience with Salesforce (or similar CRM), Adobe tech stack and Tableau or other analytics tools is essential.

This is your opportunity to shape the future of Procore’s digital marketing efforts in APAC, leveraging your expertise to deliver outstanding results and contribute to the company’s ongoing success. If you’re a digital marketing leader who thrives on scaling businesses and making data-informed decisions, we’d love to hear from you!

About the Position 
 
This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 

• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 

• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 

• Create evangelists by listening to customers closely and delighting them with our user experience and service 

• Create growth opportunities with new product features and enhancement information 

• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 

• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 

• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 

• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 

• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 

• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 

• Customer obsessed mindset in driving value and NPS across all CEG pillars 

• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 

• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

Background and Experience 

• A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale 

• Proven market experience for the nominated Major Area 

• Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment. 

• Excels in navigating a highly collaborative and highly matrixed environment 

• Proven experience building and running a business with the right operational skills 

• Proven track record working with Product Management to deliver customer functionality – in this case to drive adoption 

• Demonstrated success in building a Services, Customer Engagement or Partner Engagement function 

Are you ready to transform data into impactful strategies that drive business success? At Montu, we’re revolutionising patient care and medical consulting through cutting-edge platforms. We are looking for an experienced Insights & Enterprise BI Manager to lead a team of analysts and harness the power of data to deliver actionable insights that shape the future of our business. 

What you'll do:

• Inspire Teams: Manage and mentor a high-performing team of analysts, empowering their growth and ensuring success.

• Drive S​​​​​trategic Decisions:  Analysing and interpreting complex data related to customer facing e-Commerce sites for our patient fulfilment platform (Umeds) and our medical consulting platform (Alternaleaf), providing actionable insights and recommendations to drive strategic decision-making.

• Enhance BI Systems: Maintain and enhance the BI environment in Looker, prioritise new BI requests, and deliver actionable insights.

• Collaborate at the Top: Engage with senior leadership, providing clear recommendations on metrics, OKRs, and business performance improvements.

• Deliver Results: Develop dashboards and reports that monitor key performance indicators and keep leadership informed.

• Lead Data Strategy: Develop and implement segmentation frameworks to better understand patient and pharmacy behaviors, driving retention and growth strategies.

• Manage Projects: Oversee the delivery of data initiatives on time and within scope, ensuring high-quality outputs.

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Keep all working areas clean and tidy and ensure no cross contamination.
• Assist other departments wherever necessary and maintain good working relationships.
• Report maintenance, hygiene and hazard issues.
• Awareness departmental targets and strive to achieve them as part of the team.
• Assist Senior Chefs with menu preparation and ensure adequate supplies are available for service.
• Ensure that all service and brand standards are met while on shift. 

Benefits

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.     

Who are we?  

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. 

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.  

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces. 

Who you are

We are seeking a dynamic and self-driven Senior Data Engineer with a genuine passion for data and a commitment to achieving impactful results. Armed with a solid technical skill set and exceptional problem-solving abilities, you excel in collaborative settings and relish being part of a diverse team. You confidently take the lead on key data engineering projects and take pride in crafting robust, scalable, and efficient solutions. Your unique talent for merging innovation with practicality positions you as a vital asset in the development of a real-time, customer-focused analytics product.

What you’ll do

• Create and sustain a highly scalable and efficient data warehouse tailored for customer-facing analytics.
• Design, maintain, and deploy dbt core along with dbt pipelines for effective data transformations.
• Craft and execute solid data extraction and loading mechanisms utilising Streamkap.
• Boost the performance of ELT pipelines with a focus on optimising query speeds.
• Establish a robust data governance framework to uphold data quality and consistency.
• Work in close partnership with data scientists, software engineers, DevOps, and DBAs to drive cross-functional initiatives.
• Ensure the integrity, reliability, and security of our data engineering architecture.
• Oversee and troubleshoot data workflows to ensure smooth and uninterrupted operations.

What you’ll need

• At least 5 years of experience in data engineering or a related discipline.
• Adept in SQL and Python.
• Proficient in constructing and managing data pipelines (such as dbt core).
• Familiar with cloud technologies (like AWS).
• Experienced in administering and architecting relational databases.
• In-depth knowledge of AWS cloud services for data engineering and analytics.
• Practical experience in database administration and optimisation techniques.
• Strong grasp of ETL/ELT processes and pipeline development.
• Exceptional problem-solving abilities with a knack for independent work as a self-starter.

Some ‘nice to haves’

• A strong background in software engineering or development.
• Proven experience in an Agile environment.
• Familiarity with Infrastructure as Code tools (such as CloudFormation and Terraform) and CI/CD practices (like GitHub Actions) is a definite plus.
• Knowledge of real-time data replication tools and processes.
• A solid understanding of advanced data transformation techniques and strategies for query optimisation.
• Experience in constructing data systems for business intelligence and analytics within enterprise environments.

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1 learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant

• Responsible for the management of all group bookings of 10 rooms or more.
• Handle enquiries for group bookings via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.
• Handle guest complaints and enquiries in an efficient and professional manner and ensure the Manager is informed of any guest feedback.
• Perform all reservations duties including making and entering reservations.
• Prepare group information sheets (group movements) and briefing of Hotel Stakeholders prior to arrival of group.
• Ensure a clear line of communication with other departments for special requests or other reservation-related matters.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests. This role also includes assisting the Building Manager to maintain the site.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 3pm to 11pm. 

We are seeking a dedicated and enthusiastic Front Office Overnight All-Rounder to join our dynamic team. This is a key role that ensures smooth overnight operations, delivering exceptional guest experiences and supporting various hotel functions.

• Provide warm and professional service to all guests during the overnight shift.
• Assist with check-ins, check-outs, and other front desk operations.
• Handle guest inquiries, requests, and concerns efficiently.
• Conduct night audit duties, including reconciling daily transactions.
• Maintain security standards and perform regular safety checks.
• Support other departments as needed to ensure seamless operations.

About the role:

Are you looking to kickstart your career in SaaS Sales? Want to work with an incredible team, learn the ropes and quickly grow your sales career? If so, this opportunity might just be what you've been looking for.

We are looking for talented, passionate, and motivated individuals to join our team as a Sales Development Representative (SDR) to join the ‘Go to market’ team.  You’ll help accountants, bookkeepers and other professional services businesses move their traditional methods of client engagement to a business critical platform that offers their clients sleek and professional branded experiences, automating large parts of their business including invoicing, payments and workflows. 

As a Sales Development Representative, you'll play a key role in our marketing and sales efforts through the development of qualified leads that result in more product demos and sales for the company. Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations for them with our Account Executive team. You’ll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue.

What your day to day will look like:

Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations for them with our Sales team. You'll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue:.

• Engage prospective customers by phone and email and to make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more (you'll be thoroughly trained on this!)

• Qualify leads and advance them to the next step in our company's sales cycle

• Being Comfortable and excited by converting outbound activity into new business

• Get excited by turning outbound activity into new business by searching for, and engaging with prospective clients via our database (Hubspot), LinkedIn, Apollo.

• Partner closely with our Inside Sales team to ensure strong communication and proper handoffs

• Hit your monthly targets for qualified demos booked and completed

• Participate in industry trade shows (light travel involved) to showcase the Ignition platform and acquire a large amount of leads

• Be a product knowledge expert and successfully overcome prospective customer objections

• Actively look for opportunities to improve and optimise our sales processes

• Learn our technology stack (Hubspot, Gong, Zoom) to become more efficient and effective at your job

Are you ready to make an impact in the world of recruitment? Join us as a Talent Acquisition Specialist and play a key role in shaping our workforce. In this dynamic role, you’ll collaborate with our Talent Acquisition Lead and Divisional TA Manager to deliver exceptional recruitment solutions that attract top-tier talent.

What You’ll Do:

• Partner with stakeholders to understand workforce needs, build talent pools, and source both active and passive candidates.
• Manage end-to-end recruitment, including creative job ads, application screening, stakeholder advice, interview coordination, and feedback delivery.
• Craft targeted, compelling advertisements that showcase our employment brand and appeal to the best candidates.
• Ensure every candidate enjoys a seamless and positive recruitment journey.
• Shortlist, recommend, and negotiate with key stakeholders to ensure the perfect match.
• Report on recruitment progress and outcomes to drive continuous improvement.

You’ll have the support of a dedicated Talent Acquisition Administrator and a wider team to help you succeed in this fast-paced, rewarding role.

Freelancer Limited, the ASX-listed company that owns Freelancer.com and Escrow.com, is hiring. Twelve-time Webby award-winning Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, which connects millions of employers to freelancers across the globe. Escrow.com is a global fintech industry leader in secure online payments, having handled over US$6 billion in transactions buying and selling boats, cars, aeroplanes, jewellery, fine art, and even trips to the planned Aurora space station in 2023!

Freelancer.com is looking for a Product Associate to help build and grow its enterprise product suite, used by Fortune 500 companies and major government bodies around the world.

We are looking for someone who shares our passion for using technology to solve challenging problems for customers who are making a real difference in our communities. Our Product Associate role is ideal for someone looking to break into Product Management or a Junior Product Manager looking to develop their skills in a role where they will have plenty of autonomy and independence. This is a role with a bright future and lots of potential; one that will grow with our ever growing business. Once you have developed your deep understanding of our customers, your internal stakeholders and our vision, you will have the opportunity to take on greater and greater autonomy and responsibility in managing the discovery, design and delivery of product solutions that change lives across the globe.

If you thrive on taking an evidence-based approach, love pushing the boundaries of web products, and are passionate about having a real impact on a global (and growing) technology company, then we want to hear from you!

Essential criteria:

• MS/BS degree in Computer Science, Engineering or equivalent preferred.
• 2+ years in a product management role or experience leading a startup.
• Familiar with SQL and has the ability to process and analyse complex data sets.
• Familiar with the web user experience (e.g. pricing strategy, technology, user flow).
• Experience designing simple and intuitive user interfaces – ability to create wireframes and mockups.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Excellent written and verbal communication skills.
• Proven ability to develop product and marketing strategies.
• Familiar with the agile development process.

Desired criteria:

• Proven ability to manage stakeholder relationships and present to business audiences.
• Demonstrated commercial experience, ideally in a B2B environment.
• Experience with enterprise software implementations or integrations.

Key Responsibilities:

• Collaborating with the product team to define the product vision and assist in building a strategic product roadmap that fits in with the overall strategy of the department and the company.
• Setting the objectives and key results for the team.
• Working with the developers to deliver quality features and products within the expected timeline.
• Developing long-term client relationships. 

Benefits:

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

 In support of our current workload and future opportunities our ANZ Aviation team is looking to recruit across all levels in Australia, working in our team who will win and deliver airfield projects for our international and regional commercial airport clients, and as well as for the Australian and New Zealand Defence Forces’ portfolio of airfields.

What will a day in this role look like:

• Drive technical excellence across our ANZ Aviation portfolio.
• Contribute to and support the management and leadership of aviation infrastructure planning and design consultancy projects
• Provide hands-on aviation engineering input and strive for technical excellence
• Have regular contact and retain good relationships with AECOM's key clients
• Demonstrate strong communications skills and an ability to work within a multi-disciplinary design consultancy team environment

As our Executive Assistant, you will be providing professional, strategic and administrative assistance and support to the Chief Customer and Commercial Officer and Chief Technology Officer based in Melbourne. This demanding position offers a unique opportunity to contribute directly to the success of NEXTDC by providing seamless support while also driving operational excellence.

Day to day duties will include the management of complex executives’ schedules, appointments and travel arrangements. You will be responsible for preparing strategic presentations, managing email campaigns, handling expenses and supporting the execution of events. This role requires the ability to anticipate needs, proactively solve problems and support cross-functional teams, ensuring our executives can operate at their highest level. You will be working and collaborating with a talented team of strategic Executive Assistants based across Sydney and Brisbane that have our leadership teams support to drive our company’s growth and success.

In addition to executive support, you will be a key figure in ensuring the smooth operation of our office environment across multiple Melbourne locations (Port Melbourne, Tullamarine and West Foostscray). Your responsibilities will include overseeing office supplies, managing catering for executive meetings, guest and customer meetings and when required, being first point of contact for any office-related needs, ensuring a welcoming and efficient workspace.

Position Summary

The Real Estate team is an active global investor across multiple sectors and multiple strategies in support of CPP Investments mandate to maximize returns without undue risk of loss.  This flexibility in investment approach allows the investment departments to seek out the best investment ideas and the best risk-adjusted returns in the market. 

Reporting to the Managing Director & Head of Real Estate Asia Pacific, the Analyst/Associate is accountable for assisting the Real Estate team in the identification, selection, evaluation, and ongoing management of relationships and real estate investments across the Asia Pacific region.

Role-specific Accountabilities:

• Under the general direction of the Managing Director, you will become an integral member of the investment team, building a solid foundation as a professional multi-sector and multi-strategy investor.
• Alongside a multicultural and experienced team, you will build a thorough understanding of the investment process, commercial decision-making and partner selection.
• Using a variety of quantitative and qualitative analytical tools, you will assist in the underwriting process of various real estate investments and partnerships (including joint ventures, club deals and funds), as well as tax and financial structuring
• Working with our partners and stakeholders, you will actively participate in the monitoring and management of the investment portfolio and joint ventures to ensure delivery of business plans and execution strategies
• Engaging with market participants, you will conduct market research and compile data and financial information to contribute to forward-looking strategic decisions
• Undertaking other relevant duties and projects as assigned
• You will be expected to consistently exhibit our Guiding Principles of Integrity, Partnership and High Performance