Embark on an exciting journey with our Corporate Services team, dedicated to crafting and managing top-tier workplace experiences for both internal and external guests. Immerse yourself in spaces meticulously designed to ensure optimal performance for our clients. This is not just a job; it's an opportunity to join an industry leader offering a clear career path and empowering you with the most comprehensive tools and infrastructure for your success.

As a custodian of the workplace, you are responsible for:

· Administration, operation, and management of the workplace

· Audio Visual and basic IT support

· Meeting room management and set-up

· Ensuring the workplace is presented, maintained, and utilised to its design

· Facilities administration and mail / parcel management

· Assisting employees with day-to-day enquiries

· Responding to and implementing changes to the workplace and processes as required

· Possess Events experience or food & beverage service

· Warmly welcoming visitors, access control and contractor management and providing secure building access

· Maintaining immaculate presentation of lobby, reception, and workplace areas

· Monitoring and responding to all requests via email, phone or in person

· VIP escort and hosting & Executive Boardroom support

How you’ll add value

This role serves on the front line of the IT Service Desk providing day to day 1st and 2nd level desktop support services to all business areas.  Works closely with all the internal IT teams and 3rd party vendors to support IT services and systems ensuring processes are followed and service levels are met. 
There is a need to work flexible hours on a shift basis to support business demands at particular times, support for the rollout of system changes.
This role is responsible for delivery exceptional customer service and ticket handling.

• Acting as the first point of contact into the IT Service Desk and ensuring all incidents/requests are managed correctly. 
• Classifing incoming Incident and Requests and ensuring correct prioritisation including recording quality description, progress, and resolution details in the ticket
• Performing initial triage and troubleshooting activities for all tickets and escalating to next level technical support teams where necessary
• Contributing to Service Desk/IT process and service improvements and identifing opportunities to improve efficiency, quality, and permanent fix rate
• Creating/Modifing/Removing access for all users in a wide range of applications including Windows/Azure Active Directory, MS Exchange, etc
• Configuration and installation Desktop and Laptop SOE (Windows)
• Deployment and installation of hardware and peripherals
• Maintaining knowledgebase articles within the illion document sharing system
• Out of hours on call support where required

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career 

As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud eco-systems and integrations. 

You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world’s most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age. 

Your Impact 

• Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives
• Assist customers in implementing Palo Alto Networks cloud solutions and fully integrate these into their security operations
• Be the first line of defense in proactively addressing customer needs for product assistance, and coordinating and prioritizing timely resolutions with engineering teams
• Serve as a customer advocate in influencing product roadmap and improvements
• Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program
• Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs
• Be a Go-To customer expert on Palo Alto Networks cloud security solutions and become a Subject Matter expert over time.
• Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement

The Associate Operations Producer - Programming and Operations works in a team of Producers tasked with the daily media asset management of content on the 9Now platform. 

Join Nine’s programming department to contribute to broadcast and 9Now content strategy while gaining insights into television content and audiences!

The daily responsibilities of this role include but won't be limited to: 

• Uploading and scheduling of VOD series, seasons, episodes & clips 
• Compiling VOD episodes for publish 
• Ensuring metadata quality assurance across all series and episode descriptions
• Using editorial judgement editing thumbnails and carousel slides 
• Scheduling and monitoring live stream events 
• Updating homepage rails and connected TV feeds 
• Escalate issues as they arise with the Technology, Product and the wider Programming & Operations teams. 
• Liaising with internal and external Operations teams to ensure that content is published as scheduled 
• Quality control of VOD, Live and key art assets on the 9Now platform 

• We work across Retail, Health, Education, Defence, Infrastructure and Natural Resources.
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages

We have an exciting opportunity for a Senior Risk Analyst (SRMA) with Quantitative Risk Assessment (QRA) expertise to join our busy and expanding Sydney-based Infrastructure team, who are advising clients on a range of high-profile infrastructure projects across Australia. This role will suit a Senior Risk Analyst who is skilled in developing QRAs from a rail, aviation, water/utilities, energy or defence background with proven experience of QCRA and QSRA compilation and a detailed understanding of risk management processes.

The Senior Risk Analyst will coordinate the compilation of the necessary project and risk data, model this at a package and project level to provide probabilistic certainty to the project. The SRMA will provide reports on the QRA modelling and scenario outcomes.

The primary purpose of the role is to lead the QRA risk modelling function on a complex infrastructure project. In addition to providing quantitative risk modelling assessments, the SRMA will be required to undertake sensitivity and scenario analyses. 

The SRMA will work with the PMO and Delivery Teams to collate all QRA inputs. The SRMA will ensure the quality and validation of all inputs and that all outputs are accurate.

The main duties of a Senior Risk Analyst is:

• Conduct QRAs to inform project contingency levels and track risk exposure.
• Provide QRA sensitivity and scenario modelling analyses.
• Candidates will have an expert level proficiency in Microsoft Excel.
• Produce risk dashboards, reports and PowerPoints, in a timely manner, to support the presentation of QRA results.
• Candidates will ideally be proficient with data visualisation tools such as Power BI, Tableau or similar.
• Be able to model cash flows across time and calculate escalation impacts.
• Monitor overall risk exposure and assess against the remaining risk budget.
• Analyse QRA results to reflect variations and trends, as well as highlighting areas of concern.
• Comply with corporate risk management standards, policies, and procedures.

BESIX Watpac are looking for a legal resource to join our fast paced and dynamic team, reporting to the Group Contracts Manager. This role will be based in our Sydney office providing support to all business units nationally. The key responsibilities of this position include:

• Ensure compliance with BESIX Watpac’s policies and procedures;
• Advise the business on contract interpretation and administration on our projects;
• Identify and advise on key contractual and legal risks and provide advice to the business on risk management and dispute avoidance;
• Advise the business on relevant legislative requirements and ensure that BESIX Watpac’s policies are regularly updated to reflect these;
• Prepare legal and commercial benchmark reviews of tender head contracts;
• Report on legal risks in tenders and work with tender teams to address these;
• Prepare returnable schedules outlining proposed head contract departures including where required, preparing amendments to the head contract;
• Attend tender, contract and dispute resolution discussions and negotiations;
• Prepare special conditions to BESIX Watpac’s template suite of agreements to ensure compliance with head contract requirements, and back down obligations/risks as appropriate;
• Review and respond to proposed departures by subcontractors and consultants to BESIX Watpac’s template suite of agreements;
• Instructing and managing external lawyers;
• reviewing and drafting amendments to various forms of construction documents including warranty deeds, settlement deeds, and novation deeds;
• Review confidentiality agreements and MOUs and draft necessary amendments;
• Review and update BESIX Watpac’s template suite of agreements to incorporate legislative changes and/or streamline processes;
• Assist in developing and delivering training on contract interpretation and administration;
• Assist in the management of formal legal disputes including security of payment, contract disputes, HBA and the Design and Building Practitioners Act;
• Providing general legal advice to the business including with respect to IT, HR, marketing and WHS matters.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Clean Energy and Renewable projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In an Planner/Project Controls Specialist role, you will have knowledge in:

• Work in an integrated planning and cost environment within the project to optimise the use of available resources to complete work plan scopes within budget and time constraints.
• Ensure that the established planning and scheduling methodology is followed in developing project schedule.
• Develop Project Milestone and Progress tracking baselines.
• Assess subcontractor compliance with established scheduling methodology.
• Support the development of the Work Breakdown Structure to support project delivery.
• Perform analysis of schedule data; identify trends, issues, and areas requiring attention to the Lead Planner and the Project Team.
• Contribute to schedule reporting, including schedule forecast updates and schedule contingency management.
• Support schedule performance updates, analysis and reports in a timely manner.
• Ensure compatibility of contractors schedules with the integrated schedules/milestones.
• Analyse resource requirement and availability impacts on the schedule and recommend recovery options.

ServiceNow is currently seeking a Director, Services Sales for ANZ, who will be responsible for managing a team of Sales Leaders, driving services sales to achieve business outcomes in new and existing customer accounts. Business outcomes are brought to life through implementation services, implementation advisory, training and enablement services, and ServiceNow Customer Success offerings. The role reports to the APAC Customer Outcomes Senior Director.

The ideal candidate must have deep experience in professional services sales leadership and have the drive and motivation to coach and mentor a geographically and culturally diverse team. They will drive bookings targets that meet the strategic objectives of ServiceNow Customer Outcomes in support of its customers and ecosystem partners.

What you get to do in this role:

• Manage a team of Sales Leaders to drive services sales in support of ServiceNow’s global Customer Outcomes strategy, within new and existing customer accounts, spanning all industries and territories in ANZ.
• Own the ANZ CO Bookings quota and drive services sales across the full portfolio of offerings
• Build and drive the Geo services sales Go-To-Market strategy in conjunction with the software sales leadership and cross-functional team
• Actively engage in territory planning, relationship development, and opportunity development and driving bookings by assisting Sales Leaders and Services Executives in closing opportunities
• Recruit, coach, and mentor a diverse team to drive excellence and manage performance expectations
• Manage and report accurate forecast and pipeline to the business; coach the team and drive linearity and accuracy
• Achievement of services sales quotas on a monthly, quarterly and annual basis
• Act as the Subject Matter Expert in C-level meetings and lead the conversation on implementation and transformation
• Build effective collaborative relationships with Sales, Solution Consulting, Technical Support, Legal, Sales Operations, Marketing, the Partner ecosystem and ServiceNow executive team
• Establish an open ecosystem that leads to the growth of our strategic partnership with key partners and ecosystem players
• Influence and align stakeholders across executive management to improve business effectiveness and productivity in combination with cross-functional partner teams.
• Collaborate and co-innovate with internal teams, partners and customers to demonstrate the value of the ServiceNow Digital Experience Strategy
• Establish GTM strategies (In collaboration with product, industry and sales teams) for new products and expansion of existing ServiceNow capabilities.
• Support patent work and evangelize (articles, blogs, events)

• inEight Document (Teambinder) admin and support
• Control of documents including design drawings, specifications, calculations, lists, data sheets, vendor data
• Check of Design Submissions to ensure metadata compliance
• Initiation of design reviews
• Reporting of contract deliverables
• Develop and provide core information and input for gateway reviews as required.
• Ensure the timely turn around of documentation issued internally or received externally
• All project documentation have been filed and closed out.

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

Under broad supervision this position is responsible for the provision of specialist engineering services related to marine/mechanical engineering in the support of the material remediation of the configuration baseline of the ACSSPO.

Responsibilities

• Investigate shortcomings in design, materials and system performance against contract specifications and participate in the development of solutions to resolve the problems.
• Review and comment on engineering changes, including supporting ILS documentation.
• Liaise with multiple stakeholders including ACSSPO staff, LHD ship’s staff, the In-service Support Contractor (Navantia), OEMs and Lloyd’s Register in the course of your duties.
• Participate in the development and conduct of tests and trials to determine system performance against design intent.
• Provide specialist advice in support of the RP team members engaged in multi-disciplinary projects.
• Produce detailed technical reports and associated documentation as required.

Qualifications, Skills and Experience

Essential:

• Degree in electrical engineering.
• 8 years plus experience, preferably in a naval engineering environment.
• Able to work with in the Seaworthiness Management System.
• Qualified to hold a Suitably Qualified and Experienced Personnel (SQEP) delegation

Mandatory Requirements

• Ability to obtain and maintain AGSVA NV1 clearance at minimum

Benefits of KBR

• A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
• Flexible working conditions
• Competitive salary (including annual reviews)
• Paid Parental leave
• Paid Reservist leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Discounted employee stock purchase plans
• Flu shots, skin checks and private health insurance discounts
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

R2074650

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Gain valuable exposure and insight into the full breadth of PR, communications and social/digital work and projects across a wide range of client portfolios.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive's first-class reputation.

Your experience, approach & impact.

• Minimum of 2+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including

• an additional annual wellness leave day
• work from any location
• Thursday 4pm Thrive O'Clock
• early Friday knock-off and more.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.
The Purpose:

Reporting to the Head of Talent & Capability, the role of Learning & Capability Partner supports our AP+ People agenda through enabling our talent to be their best, through the delivery of game changing leadership, capability and talent initiatives.

Day to day you can expect to be involved in:

• Designing and delivering scalable capability solutions to support a variety of experiences
• Designing and facilitating a variety of both virtual and face-to-face development experiences that are anchored to our AP+ Values & Behaviours and Leadership Aspirations
• Working with People Business Partners to support team specific initiatives
• Supporting the Head of Talent & Capability create future relevant capability practices
• Developing and implementing digital learning experiences to support business needs
• Identify & implement opportunities to build a community of learners
• Shaping our AP+ Learning Hub to support employee development

The skills & knowledge you need to have:

• Up to seven years of proven experience in talent development, leadership development and/or capability/learning and development.
• Depth of experience leading & implementing programs within capability development, leadership, talent, and/or organisational development
• Deep knowledge in instructional design, with demonstrated experience designing innovative learning & development experiences
• Subject matter expertise & thought leadership in the capability and leadership development space
• Proven facilitation skills, delivering programs in both a face-to-face and virtual environment
• Innovative problem-solving and advanced employee engagement understanding. 
• Exposure to vertical development and leadership development trends would be beneficial
• Exceptional interpersonal skills that see you quickly build strong and trusted relationships across all levels
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

Rentokil has multiple positions for the role of Service Coordinator / Planner with strong administrative and communication skills to join the team in Sydney on a full-time basis.

At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.  

The core responsibilities in this role include:

• Organisation and scheduling of regular field service activities in Team
• Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
• Organise installations and jobs for completion within divisional time frames and expectations
• Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
• Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System
• Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
• Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
• Maintain reporting spreadsheets within timeframes

The ideal candidate will have:

• Excellent phone etiquette
• Strong written and verbal communication skills
• Strong computer skills
• Ability to give clear instructions
• Strong collaboration skills
• Strong time management skills
• Previous experience in a similar role, or fast-paced office environment

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!

Employees Testimonial -

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

We are looking for an SAP Procurement Consultant for a project based in Melbourne. This is a permanent role with a global IT service leader.

• Minimum 5 years of experience in SAP procurement implementation and support projects.
• Strong knowledge and experience in SAP Procurement processes and modules such as MM, SRM, and Ariba.
• Experience in configuring and customizing SAP Procurement modules to meet business requirements.
• Experience in integrating SAP Procurement modules with other SAP modules and external systems.
• Good understanding of procurement best practices and industry standards.
• Ability to analyze business requirements and translate them into technical specifications.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills to interact with team members and stakeholders.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Applications will only be accepted and reviewed if the below are included:

• Updated CV (including your ATAR/GPA/WAM)
• Cover letter addressed to Citi
• Academic Transcript
• ATAR score is required to be included in your CV or as a separate document

*Please note that once you have submitted your application you cannot go back onto your application after it’s been submitted, therefore you need to include all required documents when you submit your application.

Citi values diversity as a key advantage to our industry leading culture. From Business to STEM, Arts and Law; we encourage you to find your fit.

Citi’s Investment Bank is a leading provider of financial services to top-tier multi-national clients around the globe, serving the financial needs of the world's preeminent corporations and financial institutions. Our Institutional Clients Group (ICG) is inviting talented penultimate year female students to apply for the Women in Banking (Investment Banking) Scholarship Program, who are interested in pursuing a career in Investment Banking. 

Who we think will be a great fit...

The Women's Scholarship in Corporate Advisory offers a position on the 2024 Summer Internship Program, as well as a scholarship grant valued at $5,000USD to contribute towards your course and educational fees.

The Investment Banking group advises corporate clients who want to raise funds in capital markets and who need strategic support in financial transactions. Initiatives you may be working on with clients include:

• Mergers & acquisitions
• Divestitures
• Financial restructurings
• Underwriting
• Distributing equity, debt, and derivative securities.

We provide you with the knowledge and skills you need to succeed.

As a Summer Analyst, you will join an intensive 11-week rotational summer program in Melbourne where you will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role. In addition, you will have the opportunity to attend several informal networking events and lunches and be partnered with a buddy on a mentoring program to allow you to learn the ropes of banking.

You are a results-oriented, driven student who is interested in learning about financial markets. We value diversity and so do you. We will also be looking for the following:

You are a penultimate-year student pursuing an Undergraduate/Master’s degree at a top academic institution.
Students with strong academic record from all degree disciplines are welcome.
Exceptional analytical and quantitative skills.
You have demonstrated strong leadership; teamwork; and communication skills.
You have a strong understanding of the global economical landscape.

Applications will only be accepted and reviewed if the below are included:

• Updated CV (including your ATAR/GPA/WAM)
• Cover letter addressed to Citi
• Academic Transcript
• ATAR score is required to be included in your CV or as a separate document

*Please note that once you have submitted your application you cannot go back onto your application after it’s been submitted, therefore you need to include all required documents when you submit your application.

Applications close Friday 22nd March 2024 at 12:00pm AEDT (Applications are reviewed on a rolling basis). Early application is encouraged!

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is expanding, and we're in search of a stellar Senior Information Technology Associate to champion our pack's day-to-day IT needs at Lyka's Sydney HQ, while contributing to the development of an efficient internal IT infrastructure.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our team

Our Unix Services teams support a whole range of organisations; providing IT support across a range of technologies and applications. The team is made up of 60 plus service professionals, and we’re continuously growing.

About the Role

As Senior Systems Engineer - Linux, your role is to manage and maintain the Linux/Unix server environment and to provide proactive and reactive support services. The managed services team(s) are engaged by our customers to maintain the availability and reliability of a their core infrastructure. You will be using Automation tools such as Ansible on a day-to-day basis and may be required to assist customers with Application rollouts via Ansible at times.

In conjunction with the rest of the Managed Services team, you will be accountable for the timely action of customer service requests, within agreed service levels, whilst maintaining accurate and timely updates to technical documentation and ticket notes. You will also be required to operate under the guidelines of defined processes and procedures and are expected to ensure effective and professional communication with all relevant parties.


***To be successful in your application for this role, you must be an Australian Citizen with NV1 Security clearance***

What you’ll do

As Senior Systems Engineer - Linux, you will be responsible for, but not limited to the following:

• Use Ansible to perform day to day activities
• Use & modify existing Ansible playbooks to perform Application rollouts in customer environments
• Meet client SLAs for system availability, uptime and reliability
• Proactively manage and monitor the system environment for continuing business support
• Perform role responsibilities and duties during business hours, with occasional after-hours and on-call as required
• Perform regular Project Services work and work at a Design/Architecture level.

What You’ll Bring

You will bring at least three years’ experience in a complex, corporate, multi-server IT environment. You will have strong knowledge of RedHat Enterprise Linux 7 & 8 or similar flavour of Linux such as Ubuntu, Centos, etc. Along with extensive experience configuring and deploying servers, developing scripts to automate server builds and supporting systems infrastructure (systems, storage, networks, virtualisation platforms etc). You will be comfortable using Ansible in day-to-day operations tasks. Plus, you will have experience with sever security initiatives and have supported Virtual Server Environments.

You will possess exceptional customer, problem-solving and technical documentation skills, and be a team-player. Other skills you possess or technologies that you will have worked with include:

Configuration Management:

• git, GitLab CI/CD
• gitlab runners

Monitoring:

• Check MK
• Prometheus
• Science Logic
• PRTG
• Grafana

Automation / Scripting:

• Ansible
• Python
• Bash
• PowerShell

Software Packaging / Deployment:

• Red Hat Satellite
• Docker / Buildah / Podman container development

Why Datacom?

We have over 6,500 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients. We are local at heart, yet world-class in capability.

If you are ready to make a difference in Australasia's largest homegrown technology company then what are you waiting for? Apply today!

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

Exceptional opportunity for a seasoned customer facing Project Manager to join the team at Civica. As a Project manager, you will play the lead role in planning, executing, monitoring, controlling, and closing medium to large projects. Your focus would be on working on software implementation projects and liaising with various stakeholders in different locations to deliver an excellent customer service.

This role is open for Victoria and Queensland locations as well.

Responsibilities:

·       Responsible for planning and directing the information processing activities of the team and coordinate the effective design, implementation, and operation of information systems and applications

·       Strong communication skills and experience presenting and liaising with at C-Suite level.

·       Proactively manage changes in project scope, identify potential crises, and devise contingency plans

·       Direct and manage project development from beginning to end

·       Estimate the resources and participants needed to achieve project goals

·       Maintain budget information, and recommend subsequent budget changes where necessary

·       Identify and resolve issues and conflicts within the project team

·       Identify, plan and manage risks for complex projects and development of mitigation strategies

·       Identify and manage project dependencies and critical path

·       Plan, schedule and track project timelines and milestones using appropriate tools

About you

You’re an experienced Project Manager who is skilled in development projects implementing software. A true team player and collaborator whose communication skills ensures effective interactions between customers and a cross functional team. Our ideal candidate has experience with managing multiple projects, dependencies, and risks. You will be having a PRINCE2 Practitioner or equivalent certification. Experience working with the medical industry will be well regarded.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

Reporting to the Senior Talent Partner, your role will see you partner with a wonderful stakeholder group to deliver sourcing & attraction strategies to optimise and retain the best possible talent to meet the AP+ talent strategy through an exceptional candidate and employee experience.

Your approach to Talent Partnering will be agile and flexible in a fast-paced fin-tech / payments environment, where each day you will have the opportunity to make a meaningful impact and contribution.

The preferred candidate will:

• Have robust Talent Acquisition experience working in a Payments or Fintech organisation.
• A successful track record of direct sourcing candidates at all levels across the Payments & IT disciplines
• Have a desire to be involved in project work that both directly & indirectly supports the TA function.
• Be a pro-active self-starter, resourceful to find solutions to any challenge.
• Display strong communication and interpersonal skills with a proven ability to take initiative and build strong productive relationships.
• Have a strong sense of urgency and the ability to work in a fast-paced, ever-changing environment.
• Have expertise using LinkedIn recruiter search tool for Direct sourcing.
• Be passionate about driving an exceptional experience throughout the employee lifecycle.

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

About Us:

JourneyOne is part of a family of consulting businesses that work across Australia and beyond, with bases in Perth and Melbourne. This family is called “Rmkble”, as a nod to our shared mission of making every journey remarkable.

Rmkble businesses are forward-thinking consulting organisations committed to making a difference as we help clients solve unique business and technology problems. Today, the family consists of JourneyOne, DataDivers.io, Jibility, Red Marble AI and ProcessPath.

We leverage our combined strengths and services to provide a full breadth of services that enables our clients to achieve their digital transformation goals. From strategy to execution to ongoing support, together we can provide a full suite of services that are delivered with the close relationship and nimbleness of a smaller organisation, backed by the strength of a larger group of businesses.

The Rmkble family of businesses share similar ownership but most importantly we share the same values and unwavering focus on delivering remarkable client and people outcomes.

Together we have strength. With a large team of specialised consultants and a wide range of products and services between our organisations, we have the right solution for all our clients’ digital transformation needs.

Join a dynamic and rapidly growing technology consulting family now expanding in the vibrant city of Melbourne. Committed to delivering remarkable outcomes for both clients and team members, we are seeking a talented individual to take on the key role of Basecamp Leader – Business Development and Delivery Management.

Responsibilities:

As a Basecamp Leader, you will play a crucial role in delivering exceptional results for our clients and ensuring the operational success of our business unit. Key responsibilities include:

Business Development:

• Develop and execute strategic sales plans to achieve sustainable business growth.
• Build and maintain strong client relationships, identifying opportunities to continue to add value and make their journey remarkable.
• Create compelling proposals and presentations.

Delivery Management:

• Operationally manage multiple client journeys, ensuring successful project delivery.
• Provide leadership and guidance to project teams, fostering a culture of excellence and innovation.
• Monitor project timelines, budgets, and quality standards to ensure client satisfaction.

Strategic Leadership:

• Drive sustainability by overseeing the long-term success and viability of your Basecamp (business unit).
• Lead cross-functional teams, promoting collaboration and effective communication.
• Identify and implement process improvements to enhance operational efficiency.

Adaptability and Innovation:

• Pivot when required to address evolving client needs and market trends.
• Foster a culture of continuous improvement, encouraging creative solutions to challenges.
• Stay informed about industry developments and emerging technologies.

Selection Criteria:

• Successful client outcomes and looking after people are your key motivators.
• Proven experience in business development and delivery or program management within the technology consulting industry.
• Background in program/project management and tech leadership with an agile, value-driven mindset.
• Strong leadership skills with the ability to inspire and motivate teams.
• Exceptional communication and interpersonal skills.
• Demonstrated success in delivering strategic outcomes.
• Strategic thinker with the ability to drive sustainable business outcomes.
• Adaptable and responsive to changing business needs.
• Bachelor's degree in a relevant field; advanced degree is a plus.

Characteristics typical of Rmkble Leader includes:

• Alignment with Rmkble principles and our commitment to creating remarkable people and client journeys.
• A true team builder and people leader.
• Personally driven by bringing change and unlocking value for customers.
• Passion for learning and supporting the growth and development of others.
• Pragmatism in balancing innovation with quality and timely delivery.
• Knowledge of relevant industry frameworks, best practices and technologies.

How We Will Measure Your Success:

• Delivery of remarkable client journeys.
• Delivery of remarkable people journeys.
• Successful journey execution.
• Sustainable growth.
• Building a connected team.

What We Offer:

• Competitive salary.
• Significant opportunity for career growth and development within our family of businesses.
• Collaborative and dynamic work environment.
• Exposure to cutting-edge technologies and industry trends.

If you are a dynamic and results-driven professional looking to make a significant impact in a fast-paced environment, we invite you to join our team.

Please note that applicants must have full working rights in Australia and be based Melbourne, Victoria.

Company:

Description:

Marsh McLennan is seeking candidates for the following position based in Sydney or Melbourne:

Senior Commercial Counsel

What can you expect?

Looking for an exciting role which will provide a sense of ownership? This is a great opportunity to expand your skills and progress with a global company.

This role would suit someone that demonstrated a willingness to take on increased responsibilities and is able to act independently, has excellent planning and organisational skills for project development and implementation, and is efficient at completing tasks timely to support internal and external clients demands.

What is in it for you?

At Marsh McLennan, we recognise that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!

• Flexible work arrangements
• Become part of a global leader that has one of the strongest reputations in its industry
• Professional environment where your career path really matters and is supported in our global organisation
• Great team environment with supportive colleagues

We will count on you to:

• Provide expert and commercial legal advice in a timely and professional manner to all aspects of the Marsh & Mercer Australia businesses 
• Analysis of and advice on new and/or changing laws and regulations
• Identify liability exposure and provide solutions to manage and reduce risk to Marsh & Mercer
• Effective management of outside counsel and review of outside counsel work product.
• Provide supervision, development and management to junior team members
• Liaison between legal and rest of the company

• Assisting in producing reports, manuals, and presentations
• Other tasks as directed by the manager, Chief Commercial Counsel, Pacific

What you need to have:

• Pro-active and highly organised
• Thrive in a high-pressure environment
• Ability to work autonomously and accurately to meet multiple deadlines
• Strong attention to detail with a high level of writing and communication skills
• Ability to draft and edit concisely
• Strong Microsoft Office skills

About us:

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries.  With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Company:

Description:

Mercer is seeking candidates for the following position based in Melbourne:

Quality and Care Associate (Aged Care) - Care & Living with Mercer

Care & Living with Mercer (CaLM) is a unique service helping ageing Australians and their carers understand and more easily access aged care and living options. The guidance and advice is made available to Australians through their employer or Superannuation fund as a benefit, via selected financial advisors or to consumers directly. CaLM has the goal of being the most widely used service of its kind in Australia.

As the Quality and Care Associate you will be primarily responsible for maintaining an up-to-date database of carefully vetted Aged Care providers. This is primarily achieved by building and maintaining connection with care providers, visiting aged care facilities, reaching out to provider contacts and systematically updating the database. The Quality and Care Associate supports a team of Care Consultants by assisting with Plan Reviews, reporting and generating provider information that is accurate and fit-for-purpose.

What is in it for you?

At Mercer, we recognise that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!

• Flexible work arrangements
• Leading training and development program
• Professional environment where your career path really matters and is supported in our global organisation
• Great team environment with energetic and supportive colleagues
• Genuine work life balance

Key Responsibilities:

• Perform due diligence of vetted aged care providers:
  • Manage and maintain the process for conducting due diligence of providers that Care & Living with Mercer will recommend to customers, including updating the due diligence spreadsheet and input fields as required
  • Manage and maintain the database of vetted providers and their associated status (recommend, do not recommend, on hold)
  • Work in partnership with the Care Consultant team to initiate provider due diligence when required for customers and update provider due diligence records when Care Consultants have new information, based on interaction with providers
  • Build relationships with providers’ contacts to build and develop the knowledge, brand and trust of Care & Living with Mercer with these contacts
• Information library: Maintain correct and up-to-date content of the Information Library with changes provided by DCM Media, as well as any changes requested by the Product & Operations Leader
• Customer Plan actions: Maintain the content of the Plan actions and related information based on changes requested by the Care Consultant Leader and Product & Operations Leader
• Periodic reporting: Collect required reporting data from Care Consultants and report in format required for other functions within Care & Living with Mercer, such as Client Growth Leader and Marketing Manager
• Periodically support completion of customer Plan reviews with Care Consultant team members
• Stay abreast on industry news and developments that may impact Care & Living with Mercer’s services

What you need to have: 

• Administration experience, ideally in Aged Care
• Ability to build strong relationships with providers through regular visits, phone interaction and emails
• Excellent verbal and written communication, particularly with negotiation and persuasion
• Outstanding customer service

What makes you stand out:

• Aged care industry experience
• Experience in Allied Health
• Sales experience

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter 

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

We want to hear from you if...

• Applications will only be accepted and reviewed if the below are included:
• Updated CV (including your ATAR/GPA/WAM) 
• Cover letter addressed to Citi 
• Academic Transcript 
• ATAR score is required to be included in your CV or as a separate document

*Please note that once you have submitted your application you cannot go back onto your application after it’s been submitted, therefore you need to include all required documents when you submit your application. 

Citi values diversity as a key advantage to our industry leading culture. From Business to STEM, Arts and Law; we encourage you to find your fit.

Citi’s Investment Bank is a leading provider of financial services to top-tier multi-national clients around the globe, serving the financial needs of the world's preeminent corporations and financial institutions. Our Institutional Clients Group (ICG) is inviting talented penultimate year female students to apply for the Women in Banking (Investment Banking) Scholarship Program, who are interested in pursuing a career in Investment Banking. 

Who we think will be a great fit...

The Women's Scholarship in Corporate Advisory offers a position on the 2024 Summer Internship Program, as well as a scholarship grant valued at $5,000USD to contribute towards your course and educational fees.

The Investment Banking group advises corporate clients who want to raise funds in capital markets and who need strategic support in financial transactions. Initiatives you may be working on with clients include:

• Mergers & acquisitions
• Divestitures
• Financial restructurings
• Underwriting
• Distributing equity, debt, and derivative securities.

We provide you with the knowledge and skills you need to succeed.

As a Summer Analyst, you will join an intensive 11-week rotational summer program in Sydney where you will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role. In addition, you will have the opportunity to attend several informal networking events and lunches and be partnered with a buddy on a mentoring program to allow you to learn the ropes of banking.

You are a results-oriented, driven student who is interested in learning about financial markets. We value diversity and so do you. We will also be looking for the following:

You are a penultimate-year student pursuing an Undergraduate/Master’s degree at a top academic institution.
Students with strong academic record from all degree disciplines are welcome.
Exceptional analytical and quantitative skills.
You have demonstrated strong leadership; teamwork; and communication skills.
You have a strong understanding of the global economical landscape.

Applications will only be accepted and reviewed if the below are included:

• Updated CV (including your ATAR/GPA/WAM)
• Cover letter addressed to Citi
• Academic Transcript
• ATAR score is required to be included in your CV or as a separate document

*Please note that once you have submitted your application you cannot go back onto your application after it’s been submitted, therefore you need to include all required documents when you submit your application.

Applications close Friday 22nd March 2024 at 12:00pm AEDT (Applications are reviewed on a rolling basis). Early application is encouraged!

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting