Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Plans and coordinates all aspects of  projects from initiation through delivery.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Creates project charters to identify project scope, critical success factors, risks, etc.
• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.
• Oversees schedules and budgets to ensure goal attainment.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.

What you bring:

• Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, e.g., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of financial services industry
• Knowledge of company’s products and services
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

In today’s highly competitive lending market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing:

• Works individually or within a team on technology business consulting projects to meet specific client requirements.

• Serves as liaison between end-users and consultants during consulting projects.

• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.

• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.

• Creates detailed specifications from which programs will be written.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.

• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.

• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.

• Consults directly with clients and may travel to client site.

• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.

• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.

• May serve as pre-sales support specialist when needed.

• Other related duties assigned as needed.

What you bring:

• At least 10 years of experience as a consultant or Business Analyst with In-depth knowledge of Lending, in particular with Loan Origination and/or Credit Assessment experience.

• Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies

• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.

• Proficiency in using a workflow tool will be advantageous.

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Resourceful and proactive in gathering information and sharing ideas

• Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience

What we offer you:

• Competitive salary

• Attractive benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you Bring

• Strong Experience in Software Sales

• Strong Experience in Asset Management or/ Private Markets

• Good understanding of FIS products and services

• Requires expert negotiation and communication skills, both written and verbal

• Requires solid decision-making and problem solving skills

• Analytical skills are required to determine client business needs and requirements.

• Ability to remain calm under various levels of pressure.

• Ability to show established track record of involvement in industry trade groups preferred.

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.

• Travel is required.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Software Engineer in our P1C Application Development team you will be working on software development and BAU tasks relating to card processing technology. This will involve developing core versions of software applications, writing technical specifications, collaborating with business analysts group and other internal teams, and providing support to clients across the globe. This role is a work from home arrangement with preferred location in Melbourne or Sydney, however it can be elsewhere in Australia.

What you will be doing:

• Designing, coding, and testing application changes

• Providing support during UAT, and assisting with implementation of software upgrades

• Interacting with product owners, business analysts, quality assurance teams and other internal stakeholders to review and discuss functional and technical solutions

What you will need:

• Sound previous experience with COBOL, JCL, DB2, VSAM and card processing technology such as P1C or Base 2000 Experience with end-to-end systems development life cycles and stages

• Knowledge of financial industry practices, regulations and operations

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s in computer engineering, computer science or other related discipline or equivalent experience.

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A flexible work environment with a collaborative team environment

• An opportunity to work for a global Fintech and gain experience on innovative payment projects

• A competitive benefits package including subsidised medical and person insurance and an employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

The FIS Australasia Technology team is made up of 60+ people based in Melbourne, Sydney, Manila and India. This role sits within the Infrastructure team and requires working within a dynamic environment that is growing fast. The team are involved in the deployment and running of new technology stacks and maintaining our server infrastructure, networks, cloud connectivity and ensuring we can deliver for our customer’s needs.

What you will be doing:

• Installing, configuring, implementing and maintaining systems

• Working on large, complex systems that require skill in multiple technical environments

• Monitoring usage and tuning systems for optimum performance

• Providing technical analysis, problem resolution and proposing solutions

• Visiting data centres for maintenance and resolution of storage issues

• Implement system enhancements that will improve reliability and performance of system

• Maintaining a stable and secure systems environment

• Management of SSL/TLS Certificates associated with a Certificate Authority.

• Assist in deployment of releases

• Out of hours work will be required for changes/upgrades and for being part of an on-call rotation to take escalations from the Level 1 on call team.

What you bring:

• Must have sound previous hands-on experience on Red Hat Linux / System Administration and Data centre operations (Dell server terminologies)

• Experience with VMware virtualization, Nutanix HCI, NetApp and other storage technologies (AFF300, AFF400 etc)

• Sound knowledge of cloud technologies (Azure, AWS), Networking (CISCO 9000 series switches), Microsoft Windows server & Ansible/PowerShell automation

• Management of SSL/TLS Certificates. Experience with public key infrastructure (PKI) and experience with certificate life cycle management, such as Venafi

• Scripting (Perl/Bourne)

• Knowledge of TCP/IP, network monitoring and tools and technical writing principles and practices

• IT security conceptual knowledge and hands on experience with remediating vulnerabilities

• Effective analytical, problem solving, installation and maintenance skills

• Ability to work independently as well as within a team

A bonus if you have experience in the following areas:

• Splunk administration, Monitoring, and backup tools (Nagios, Veritas, Rubrik etc)

What we offer you:

• Work from home arrangement and a flexible, supportive team environment

• Great benefits including medical and personal insurances and employee share scheme

• An opportunity to work with leading technology and play an integral part in the Fintech industry

Please note applications will be reviewed and responded to after 10 January 2024.

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Strong leadership skills with a long-term proven track-record of achieving sales and revenue growth targets.

• Ability to demonstrate persistence, high-energy, proactive approach to overcome adversity, obstacles, solve problems, to ‘navigate forward’ in order to find solutions even thru adversity

• Hands-on operator within a team environment while also able to command the respect of the entire company through leadership, intelligence, hard work, presence, and empathy.

• Strong communication skills: able to bring back the ‘voice of the customer’ and engage thoughtfully with product teams and other strategic team members within FIS.

• Ability to craft, distill and deliver powerful messages that convey meaning and value to our team and our clients.

• Proven track record in identifying, negotiating, & execution to closure, specific to selling complex multi-million-dollar software and services to large diversified financial institutions.

• Ability to establish extensive in-depth understanding of the client’s strategy, and coordination of a high touch relationship between FIS executives and the Sr. C-Level Executives with specified territory.

• Strong knowledgeable of market developments, apprising sales teams of competitor activity, including competitive product usage, and proposals in progress throughout the account. 

What you bring

• Minimum 10+ years of successful sales experience in the financial services industry

• The appetite to go deep in managing the relationship with some key top FIS APAC accounts 

• Extensive selling experience and proven track record of results, within the software and services sector

• Demonstrated achievement of progressively higher quota, diversity of business customer, and higher-level customer interface

• Well versed in sales effectiveness techniques and strategies

• Minimum Bachelor's degree, Advanced degree preferred

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance

• Training across core financial, sales and FIS solutions

• International travel

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Senior Network Administrator role will require you to work within a dynamic environment that is growing fast.  The team is based mainly in Melbourne with some team members in Sydney and they are involved in the deployment and running of new technology stacks and maintaining our server infrastructure, networks, cloud connectivity and ensuring we can deliver for our customer’s needs.  You will be working with the local Linux operations team on our fleet of around 600+ servers and will look at maintaining overall environment health, facilitating complex changes, and getting involved in trouble shooting for the Linux and infrastructure environments.  If this sounds like you, we encourage you to apply!

What you will be doing:

• Work with other departmental SME to implement best infrastructure solution for new functionality and on-going environments.

• Determining requirements and configuration for Network infrastructure with external interfaces

• Act as Network infrastructure SME and primary contact

• Document and employ consistent build and deployment process to facilitate build process, adding automation were possible.

• Reviews functional and technical designs to identify areas of risk and/or missing requirements.

• Acts as tie breaker on design decisions.

• Installing, configuring, implementing, and maintaining systems

• Working on large, complex systems that require skill in multiple technical environments.

• Monitoring usage and tuning systems for optimum performance

• Identify and automate manual tasks using scripting or application development.

• Implement Network enhancements that will improve reliability and performance of Network.

• Maintaining a stable and secure network environment

• Management of SSL/TLS Certificates associated with a Certificate Authority

• Out of hours work may be required for changes/upgrades and for being part of an on-call rotation to take escalations from the Level 1 call team.

What you bring:

Must have:

• A minimum of 5 years of hands-on experience on Network Administration

• Significant experience with Juniper technologies and F5 load balancers

• AWS and Azure skills/familiarity, abilities with Terraform also good

• Strong experience with networking concepts

• Management of SSL/TLS Certificates. Experience with public key infrastructure (PKI) and experience with certificate life cycle management, such as Venafi

• IT security conceptual knowledge and hands on experience with remediating vulnerabilities

• Knowledge of network monitoring like Nagios, AppNeta and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Change peer/technical review, Problem investigation, project design, delivery and documentation

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

A bonus if you have experience in the following areas:

• Ansible

• OpenShift/Kubernetes

• Containers, e.g. Docker, Podman

• Nagios

• Splunk

• Working with formal ITSM processes using Jira or SNOW

What we offer you:

• Flexible, hybrid working arrangements

• Competitive salary package and benefits including employee share scheme, medical and personal insurances.

• An opportunity to work on innovative technology projects with leading clients

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

As a Database Administrator at FIS you will be providing database support services to our application teams and Technology Services Group operations teams.  You will also:

• Work with other departmental SME to implement best database solution for new functionality and on-going environments.
• Act as Oracle database SME and primary contact
• Documenting and employing consistent build and deployment process to facilitate build process, adding automation were possible.
• Reviewing functional and technical designs to identify areas of risk and/or missing requirements.
• Reviewing and enhancing system wide monitoring and alerting using OEM.
• Participating in system wide Exadata and OEM patching.
• Working on large, complex systems that require skill in multiple technical environments.
• Providing technical analysis, problem resolution and proposing solutions
• Identifying and automating manual tasks using scripting or application development.
• Management of SSL/TLS Certificates associated with a Certificate Authority
• Out of hours work may be required for changes/upgrades and for being part of an on-call rotation to take escalations from the Level 1 on call team.

What you Bring

• A minimum of 5 years of hands-on experience on Oracle Administration
• Significant experience with GoldenGate, Dataguard and Rman.
• Skilled level in SQL, PLSQL and Shell scripting.
• Strong experience with OEM and database performance tuning.
• IT security conceptual knowledge and hands on experience with remediating vulnerabilities.
• Effective analytical, problem solving, installation and maintenance skills.
• Change peer/technical review, Problem investigation, project design, delivery, and documentation
• Ability to work independently as well as within a team.
• Ability to communicate effectively verbally and in writing.

Added Bonus if you Have:

• Ansible
• MSSQL advanced skillset is very desirable.
• PostgreSQL, MYSQL and MongoDB
• Exadata

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Flexible working arrangements
• Benefits include BUPA corporate health insurance plan, company share scheme and other personal insurances

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

#QuantumSensing

Nomad Atomics is a leader in development of quantum sensors, developing and deploying field-ready quantum technologies to enable real-world applications. We believe the time for commercial quantum sensing has come, and we are determined to make it happen.

We are a high performing and ambitious team, driven by the desire to see our sensors used to solve the hardest sensing problems in some of the world’s largest industries. We are growing – FAST - and we are searching for people to join us on the journey of taking cutting edge technology to the market. We work in areas of global significance including resource exploration and extraction, land and groundwater management, CO2 sequestration monitoring, underground infrastructure monitoring and navigation. We provide an end-to-end service to our clients that includes technology development, manufacture, sensor deployment, and comprehensive data collection and processing.

We are looking for an ambitious and passionate business development associate to develop a strong pipeline of business opportunities in new market segments. The successful candidate will be responsible for identifying, exploring, and validating new applications and markets for our technologies. While this role is customer facing it engages with all parts of the business, from operations to survey teams and technical staff.

Who you are:

You are a curious and self-motivated, with a keen interest in emerging technologies. You are a strong communicator and are excited to share and sell ground-breaking ideas and products. You are looking for a role a fast-paced environment, where you have the opportunity to make a significant contribution to building something new. It’s ok if you don’t have significant experience, as long as you love a challenge and can apply your skills and creativity to solve anything that comes your way.

Your role:

Embedded in the business development team and under the broad direction of the Head of Business Development you will:

•         Conduct market research to identify and prioritise potential new applications for our quantum gravity sensors 

•         Map relevant organisations, stakeholders and decision makers through desktop research, conferences, social media, or other tools

•         Engage with and develop networks within relevant stakeholder ecosystems to develop knowledge base

•         Undertake customer discovery with potential customers and partners to understand their needs and explore engagement opportunities

•         Assist in the preparation of presentations, grants and project proposals

•         Work closely with our engineering and product development teams to help translate customer needs into product requirements

•         Develop and maintain outward focused communication and marketing materials

•         Identify trends, opportunities, and potential areas for further research and development 

•         Maintain effective records for pipeline management

Your Skills:

·         Demonstrates a strong sense of curiosity and a genuine passion for continuous learning

·         A willingness to step outside your comfort zone to acquire new knowledge and skills

·         Ability to translate scientific principles into industry specific language

·         Demonstrate active listening skills to effectively gather and interpret information

·         Ability to embrace ambiguity and demonstrate a willingness to acknowledge and explore unknowns

·         Comfortable communicating with all different levels of stakeholders from technical operators through to decision makers

·         Displays resilience and tenacity in overcoming challenges and adapting to dynamic situations

·         Exhibits excellent organizational skills to efficiently manage tasks and resources

·         Works independently while fostering effective collaboration within cross-functional teams

·         Displays self-motivation and works independently while fostering effective collaboration within cross-functional teams

Desirable experience:

·         A bachelor’s degree in Business and/or Technology

·         Experience in business to business (B2B) sales, and/or business development in a technical industry

·         Experience taking new and technologically advanced products to market

The nuts and bolts:

The role is full-time and based in Melbourne, Australia.

We have the flexibility to work from home from time to time, but the in-person interaction with our tech team will be critical.

Must have full working right in Australia.

We offer a competitive salary, employee share option package and opportunities for professional growth and advancement.

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
• When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
• Be available to travel including overnight accommodation when requested
• Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
• Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
• Providing a superior level of customer service
• Liaising with technical support including the interpretation of manuals where required
• Conduct van audits and stock takes
• General administrative duties relevant to the role including entering accurate job notes
• Generating sales and service leads where possible and collaborating with the team
• Maintain personal retail labour utilization rates as per target
• As a Field Service Technician you are also required to carry out general duties from time to time as requested by management

MINIMUM QUALIFICATIONS:  

• Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
• Ability to effectively communicate both written and verbal
• Ability to establish rapport with internal and external customers
• Drivers licence
• Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
• Ability to travel 25%

PREFERRED QUALIFICATIONS: 

• Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto  electrical or related field
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
• Working at heights license

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence, that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: To provide 1 billion students with access to high-quality education by 2050. That’s why we need a marketing superstar to join our team and help champion our brand globally.

At Cadmus HQ, we’re doing a lot of great work at a rapid rate to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for a Head of Marketing who is an exceptional communicator and brand curator to join our commercial team!

Reporting to the Chief Marketing Officer, the Head of Marketing will be responsible for:

• Generating high-value, engaging communications content across EDM campaigns, blog posts, thought leadership articles, press releases, product marketing campaigns and research papers to support brand awareness and increased perceived brand value.
• Designing all print and digital business assets, including marketing campaigns, social media posts, our new website, conversion landing pages, product marketing campaigns and external brand assets.
• Building, executing and measuring product marketing campaigns to drive new feature adoption and user growth across Cadmus’ university partners through; EDM campaigns, blog posts, product webinar campaigns, social media posts and BETA testing programs.
• Managing and enhancing Cadmus’ social media presence through pre-planned curated content that increases engagement, following and lead generation.
• Managing the Cadmus brand at every touch point through high-quality design and exceptional communications across all publicly facing channels and assets, including the website, sales collateral, capability statements and any additional owned marketing channels/ assets.
  

Professional Skills and Requirements:

• Bachelor of Marketing, Communications or Graphic Design (essential)
• 5+ years’ experience in a sophisticated B2B marketing role (essential)
• A strong portfolio of modern and clean graphic design work across print and digital channels (essential)
• A strong portfolio of varying communications pieces i.e. thought leadership and press releases (essential)
• Highly articulate written and verbal communication skills with an attention to detail (essential)
  

Prior Exposure to Marketing Platforms:

• CRM Systems, preferably HubSpot
• Google Analytics Certified
• CMS Systems, preferably WordPress and Elementor
• Full Adobe Graphic Design and Photo Editing Suite

Personal Attributes:

• High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors
• Self-starting, solution-orientated individual who can problem solve and take initiative
• Team player who enjoys assisting their teammates and collaborating across departmental projects
• Fast passed individual who is happy to go the extra mile to ensure project outcomes are exceptional
• Genuine passion for education and impacting the world through Cadmus’ company mission

• A flexible working culture where you have the option to work from Melbourne HQ or remotely
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity incentives
• The ability to work from any global location as we continue to achieve rapid growth
• Mentoring and succession planning for your career
• Daily pats from Homer, our resident (and super cute) dog!
  

Please note: We are accepting candidates from across Australia and the UK

DOF is a global leader in providing services to the offshore industry. With a diverse fleet of state-of-the-art vessels and a team of highly skilled professionals, we deliver superior solutions for offshore operations worldwide.

Move to Improve and bring the company forward!

An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. After all, it is the culture of innovation that has made DOF one of the most exciting places to work. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. We offer exciting activities and plenty of opportunities to grow. Our experts will help you to develop your knowledge, skills and experience in DOFs core activities.

Are you our Injury Management Coordinator?

DOF is currently seeking an experienced and dedicated Injury Management Coordinator to join our team. As the Injury Management Coordinator, you will be responsible for the following:

• Proactively managing the Injury Management Process and Return to Work Programs for DOF - APAC within relevant legislative and company guidelines.
• Ensuring the relevant Country, State or Territory specific Worker’s Compensation legislation is adhered to.
• Managing injuries or illnesses incurred at work to deliver the best outcome to the employee and Company.
• Managing insurance claims in conjunction with Insurance Specialist and aligned with the DOF Claims process.
• Liaising with the company appointed workers compensation insurers and brokers to ensure there is continual high level strategic analysis of claims to help mitigate costs and ensure workers resume their normal duties as soon as practicable.
• Assisting the HSEQ management team with claim analysis to identify the agency of injuries to address shortfalls.
• Attending claims reviews with insurers on a quarterly basis ensuring effective management and coordination of work-related injuries and illnesses,

This is a permanent part-time role : 23 hours per week.

• Minimum 5 years of experience as an Injury Management Coordinator, including Return to Work Programs in a similar role
• In-depth knowledge of workers' compensation laws and regulations
• Experience in the Oil & Gas sector will be highly regarded but is not essential.
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Proficient in Microsoft Office suite
• Allied Health qualification - Physiotherapist, Occupational Therapist, Exercise Physiologist, or similar
• Certificate in Worker’s compensation and Injury Management (desirable); or
• FNS41915 CERT IV in Personal Injury Management (desirable)

Who we are

At DOF, what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

With a multi-national workforce of around 3,800 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering capacity to service both the offshore and subsea market. With more than 40 years in the offshore business, the DOF group has a strong position in terms of experience, innovation, product range, technology, and capacity.

DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry.

The company’s main operation centers and business units are located in Norway, UK, USA, Singapore, Brazil, Argentina, Canada, Angola, and Australia.

Our Values video

Contact Person : Karen Taylor, Senior Human Resources Adviser :+61 8 9278 8761 or E-mail:  [email protected]

We offer all our employees the benefit of working in a safe and supporting environment, where all are treated with dignity and respect.

Your salary will be commensurate with your qualifications and experience.

If you believe you have what it takes; share our values and want a career working with DOF, we encourage you to apply. Please upload your Resume and Cover Letter to this vacancy at below link, addressing the requirements of the role.

Shortlisting of candidates will commence immediately.

DOF is an equal opportunity employer and a values-driven organisation that embraces diversity with "Respect" as one of our five DOF values. The successful candidate will thrive in a corporate office of a global company among colleagues and stakeholders from different countries and cultures.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a highly skilled and experienced Associate Director of Digital Marketing to lead and execute comprehensive digital marketing strategies. The ideal candidate will collaborate closely with our agency partner to drive initiatives across various digital channels, focusing on SEO, SEM, display advertising, social media marketing, remarketing, email marketing, and account-based marketing. 

The successful candidate should have a minimum of 7 years of relevant experience, with a strong preference for candidates who have worked in SaaS or B2B environments, demonstrating a proven track record in customer acquisition.

What You'll Do

Collaboration and Strategy:

• Work closely with internal stakeholders and with agency partners to develop and implement effective digital marketing strategies aligned with business goals.
• Collaborate with cross-functional teams, including copy, design, and development, to ensure seamless integration of digital initiatives with overall marketing efforts.

Digital Channel Management:

• Oversee and optimize SEO, SEM, display advertising, social media marketing, remarketing, email marketing, and account-based marketing campaigns.
• Drive continuous improvement through A/B testing, data analysis, and staying abreast of industry trends.
• Experience in Google AdWords, Hootsuite, and Rollworks preferred.

Lead Generation and Customer Acquisition:

• Focus on developing and executing campaigns that drive high-quality leads and contribute to customer acquisition goals.
• Leverage both CMS and CRM platforms to enhance lead nurturing processes and customer engagement. Hubspot CMS and Salesforce CRM experience preferred.

Budget Management:

• Develop and manage digital marketing budgets, ensuring efficient allocation of resources to achieve maximum ROI.
• Monitor and report on key performance indicators (KPIs) to track campaign success and adjust strategies accordingly. The successful candidate should have experience in Salesforce reporting and Google Analytics.

Cross-Functional Creative Collaboration:

• Work closely with copy, design, development, and product marketing teams on content creation, design projects, and website development to ensure cohesive and impactful digital experiences that drive online conversions.

Agency Partnership:

• Nurture a collaborative relationship with the agency partner, providing clear communication and direction.
• Evaluate agency performance against established benchmarks and KPIs.
  
  

About You

If you are a results-oriented digital marketing professional passionate about driving customer acquisition in a dynamic environment, we invite you to apply for this exciting opportunity.

Join our team and play a key role in shaping the digital marketing landscape for ROLLER!

• Minimum 7 years of digital marketing experience, preferably in SaaS or B2B settings
• Proven track record in lead generation and customer acquisition
• Strong CMS and CRM experience, demonstrating the ability to leverage these platforms for effective marketing
• Keen attention to detail with a data-driven and analytical mindset
• Experience managing budgets, setting targets, and achieving measurable results
• Previous experience working closely with agency partners is essential
• Bachelor’s degree in Marketing, Business or a related field
• Certifications in relevant digital marketing platforms and strategies are a plus

Perks

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
  
  

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our VP of Demand Generation
   You will get to meet with our VP of Demand Generation to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

Embark on a journey with us! We have an exciting opportunity to join our Global Travel teams as a Tailormade & Luxury Travel Consultant. In this role, you will be responsible for planning and booking luxury journeys and experiential holidays all over the globe for our members, who are the most valuable customers of the world’s leading private banks, luxury brands and premium financial services.

With your exceptional customer service skills, passion for travel and excellent research ability, you will help ensure we become the foremost choice for our members tailormade and luxury travel requests. You will have a great knowledge of the luxury travel market and be able to create, deliver and convert unique, high value itineraries into bookings.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Our ideal candidate is someone who:

• Is a true globe-trotter with strong experience and knowledge in several destinations
• Is a customer service champion, passionate about creating long lasting relationships with clients and going the extra mile to deliver the perfect experience every time.

Responsibilities

• Create and book bespoke luxury itineraries for our members
• Creation of high quality, bespoke itineraries for our high value members from the initial planning stage to the post booking and welcome home. Including flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, excursions, activities, and VIP ground services
• Take comprehensive travel briefs via the phone or video consultations
• Commercially knowledgeable and able to ensure itineraries are both high quality and accurately and competitively priced so members receive the best possible value
• Preparation of tailor-made offers and travel documents, preparation of travel itineraries, obtaining visas and general admin.

Contribute to the expansion of our tailormade travel proposition

• Actively suggest ideas for destination guides or other editorial productions, and for offers/members benefits which the Editorial and Commercial teams can develop.
• Helping to maintain and build new relationships with hoteliers, airlines, Destination Management Companies, and tour operators. Thus, ensuring continuous growth of our travel service, by collaborating with the global travel team and ensuring your region is developing
• Engage with the member to promote Ten’s other services which include dining, attractions and guides relevant to the travel request
• Support overall business SLA’s and objectives

• Minimum of 3 years' experience within the Travel Industry, preferably within the luxury market
• Experience with DMCs is an advantage
• Experience of using a varied supplier base, including hotels, airlines, DMCs, and tour operators
• An understanding of booking terms and conditions / cancellation policies
• Well-travelled with a good international understanding of different destinations
• Experience with Amadeus or other GDS system is preferred, but not essential
• Proven track record of travel sales performance and the ability to be proactive rather than reactive
• Knowledge of industry regulations and operating licenses such as IATA, ATOL

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

• A competitive salary will be offered depending on experience
• Offer flexible work arrangements including Hybrid work possibilities
• Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
• One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)
• Lucrative Ten Loyalty Rewards program
• Remote Working Holidays - Travel and Work for up to 4 weeks per year!
• Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Possibility of growth within a dynamic and international company

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”

We are looking for a hungry, focused and resilient hunter sales person with great collaboration and sales execution skills to help grow the business across the ANZ market unit. 

A net new sales executive hunting into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing new opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with both new and existing customers. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.        

What a Consulting Director does at Visa:
VCA is looking for a Consulting Director to lead consulting engagements for our clients in Australia and New Zealand, enabling portfolio growth and improved profitability across their payment businesses.

Typically, 2-4 months in duration and running in parallel, potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, product design and launch, development of industry landscape evaluations to inform payments strategies, and optimisation of client customer experience and supporting processes. 

The Director will be responsible for identifying new business development opportunities, leading client engagements, and delivering recommendations. Typically, this will involve the Director interacting with the client team and internal staff, gathering, and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The Director will lead business development activities by writing proposals and scoping new projects.  The full range of responsibilities is detailed below:

Responsibilities

On a project-by-project basis:

• Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities; draw input from clients, local client relationship managers and functional teams
• Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements
• Develop a fact base by undertaking client interviews, collecting, and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information
• Analyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities
• Collaborate with data science team members to leverage advanced data analytics capabilities
• Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating / resolving complex problems that emerge
• Identify solutions and recommendations that address client objectives and result in performance improvement; leverage relevant VCA methodologies, frameworks, and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times support implementation at the client onsite

More generally:

• Identify and surface opportunities for client projects and submit for inclusion into account plans
• Continuously build knowledge, surface new insights, and produce thought leadership pieces that contribute to practice development and global best practice

Being led by the national team, you will support all front of house experiences and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver premier experiences that are uniquely memorable at our Partners Melbourne location.

In this position it will be critical to own front of house services and events from beginning to end ensuring all interactions are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “we can do” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time. 
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs.
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets.