INTERNAL ROLE ONLY

Exciting Opportunity available as the Front of House Team Support Officer

Do you have strong attention to detail? Do you have excellent understanding of current process documentation? Then look no further – this role is for YOU!

APPLY NOW and do not miss out!

Number of positions - 2

Start Date - February 12th and January 29th, 2024

Duration - 2 months

About The Opportunity

As a Team Support Officer, this role will see you as a subject matter expert, fielding & responding to questions from the team in timely and professional manner. Reporting to FOH Team Leader and working along to identify & deliver training needs across FOH for both new & existing employees.

The role plays a critical part in our endeavor to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

• To coach and guide CSRs to deliver a high quality of customer service
• To handle escalated calls from customer and resolve the issue at first point.
• Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
• Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
• To provide constructive feedback to Team leaders and CSRs
• Process and respond to complex requests received on behalf of our clients.
• Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
• Liaise with external stakeholders to continuously lift the standard of service provided.
• To liaise via email and verbally to mutually resolve escalated issues.
• Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

• In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
• Highly proficient with CJS systems.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures.
• Well-developed investigative, problem solving and decision-making skills.
• To work as part of a team to ensure that service standards are met.
• Self-driven with proven ability to manage workload and time autonomously.
• Intermediate Microsoft Office applications knowledge

What Next?

If this sounds like a good match then please submit your Expression of Interest. Please provide a summary outlining your current role, duties and why you are interested in this opportunity. Please ensure you speak to your manager before applying to ensure this fits in with business requirements.You will be contacted Talent Acquisition Partner, to understand more about your application.

Applications close on Friday 19th January'2024.

• A unique career-defining opportunity to join and lead one of Melbourne’s most established, innovative and award-winning AU/NZ agencies
• Drive integrated earned-first communications including social and content
• Innovate and define our PR Agency of the Future strategy across corporate and consumer comms
• Collaborate on the Trans-Tasman Leadership Team working with the most talked about local and global brands
• Join a culture that embraces growth and diversity and with ambition that is Limited by Nothing

LOCATION: Melbourne

We are uniquely Thrive helping our people, brands and community to do just that.  We use the power of communications to help our people, partners and community to grow and be successful.

Born and bred in Melbourne, and with offices across AU & NZ, Thrive is a public relations industry powerhouse and for the first time in the company’s 23-year history, we are recruiting externally for a Business Director to lead our Melbourne team.

This is not your everyday opportunity. This is a chance to work directly with Thrive’s Executive and learn why we are Mumbrella PR Agency of the Year and B&T PR Agency of the Year 2022 and how we came to be awarded the Dan Wieden Titanium Grand Prix at the 2023 Cannes Lions International Festival of Creativity, which celebrates game-changing creativity, for our work with The Monkeys for Tuvalu, ‘The First Digital Nation’.

This role is a career-defining opportunity to lead our Melbourne location as 2IC to the Executive Director, Melbourne. You will be supported by 25+ consultants as you lead client and team growth and retention while driving new business with the support of national specialist squads.  You will partner with our local and global corporate and consumer clients to devise their communications strategies while leaning into national resources to deliver creative and digital integration impacting our clients’ business goals.

The Role

We are seeking a highly skilled and motivated integrated comms Business Director who is well connected in Victoria with business connections and with the media and who can create new opportunities that take our agency to new heights. The ideal candidate will have a proven track record of success in the PR industry, across both corporate and consumer PR and have solid social media and creative content experience. The person must demonstrate strategic thinking, business acumen and have strong leadership skills with proven capability to grow a client portfolio.

This role will help drive operational process excellence, ensuring key stages of projects are executed efficiently and within budget, with a strong commercial mindset, managing financial forecasting, profitability and team resourcing.

• Work across a diverse and high-profile  corporate and consumer client portfolio
• Develop and implement strategic plans to drive business growth and achieve financial
• Manage and develop client relationships to deliver client growth
• Identify new market opportunities and trends to stay ahead in the local PR landscape
• Play an active role in lead generation and business development efforts and the conversion of clients
• Devise and oversee the implementation of first-class strategies with their senior reports for clients
• Provide effective leadership to a talented team of PR and social professionals, fostering a collaborative and innovative work environment.
• Mentor and develop team members, encouraging continuous learning and professional growth
• Oversight of the Melbourne office administration function.

About You

• Australian visa holder - will consider visa sponsorship for a stellar candidate
• Tertiary qualified 12+ years of agency experience in the PR industry
• Proven experience in a senior leadership role within a PR agency delivering integrated earned-first campaigns for global brands
• Strong business acumen and strategic thinking
• Excellent communication, collaboration and interpersonal skills
• Demonstrated success in client relationship management and business development
• Ability to inspire and lead a team to achieve exceptional results
• Delivery of best practice multichannel storytelling with exceptional writing skills
• Experience in B2B and B2C storytelling
• Experience delivering in a fast-paced environment and displaying logical thinking, forward planning, and the ability to manage up and down
• An established network of relationships with media, influencers, suppliers and key stakeholders
• Excellent presentation skills
• Team time management and budget experience
• Technology skills (MAC & Google Drive savvy)
• Media measurement/evaluation skills

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, and continue to welcome Thrive 'boomerangs' back to the agency. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (currently Mondays and Fridays work-from-home) and delivers many benefits from wellbeing days and initiatives through to early knock-off Fridays. Thrive fosters & supports a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Ready to make waves with us locally and globally?

Visit us here for more information - www.thrivepr.com.au.

If you value accountability, curiosity, integrity, collaboration and are passionate about what you do then our values are aligned. Please apply via LinkedIn or email a cover letter and resume to: [email protected].

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

We are seeking a talented and experienced Business Analyst to join our team at Mindera. As a Business Analyst in our Fashion Tech division, you will play a key role in driving digital transformation and innovation within the fashion industry.

In this role, you will work closely with our clients and cross-functional teams to understand business processes, gather requirements, and translate them into technical solutions. You will conduct analysis, identify potential pain points, and propose optimized solutions to enhance operational efficiency and customer experience.

Responsibilities include:

• Lead high-level analysis activities across multiple workstreams.
• Analyse and define requirements for end-to-end digital eCommerce journeys.
• Collaborate with stakeholders to define, prioritise, and document business requirements.
• Provide expertise in defining and refining project scope, objectives, and deliverables.
• Lead the elicitation and documentation of detailed business requirements for commerce platform, web, and mobile apps.
• Define and implement BA methodologies and best practices tailored to replatforming program needs.
• Build strong relationships with key stakeholders: project managers, developers, product owners, and business leaders.
• Communicate effectively with stakeholders for alignment on project objectives, timelines, and expectations.
• Act as a bridge between technical and non-technical teams, translating business needs into actionable requirements.
• Conduct thorough analysis to identify potential risks and issues related to the program.
• Perform data analysis, modelling, and validation to support decision-making processes.
• Work with senior (Head of & C Level) stakeholders and their teams to help define a clear roadmap for digital products.

• Proven experience leading Business Analysis or large programmes in the fashion or retail industry.
• Proven experience working across timezones with remote teams, ideally in a ‘follow the sun’ model.
• Deep understanding of fashion industry trends, customer behaviour, and digital solutions
• Demonstrated ability to lead and influence cross-functional teams.
• Proficient in business analysis tools and methodologies.
• Excellent communication and stakeholder management skills
• Strong understanding of ecommerce ecosystems, web, and mobile app technologies.
• Experience working in, and driving highly lean & agile behaviours.
• Strategic thinker with the ability to align business analysis efforts with overarching organisational goals.
• Adaptable and able to thrive in a dynamic and fast-paced environment.
• Bachelor's degree in Business Administration, Computer Science, or a related field

• Health Insurance, because health comes first
• Flexible working hours
• Training & conferences, create your own training plan

Most of all You get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organization attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.

About Mindera

At Mindera we use technology to build products we are proud of, with people we love.

Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera.

We partner with our clients, to understand their products and deliver high-performance, resilient and scalable software systems that create an impact in their users and businesses across the world.

You get to work with a bunch of great people, where the whole team owns the project together.

Our culture reflects our lean and self management attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.

We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.

Check out our Blog and our Handbook!

Our offices are located: Porto, Portugal | Aveiro, Portugal | Coimbra, Portugal | Leicester, UK | San Diego, USA | San Francisco, USA | Chennai, India | Bengaluru, India | Cluj-Napoca, Romania | Blumenau, Brazil | Melbourne, Australia l

What You’ll Do 

SIXT Australia is on the lookout for a Full Time Vehicle Detailer to join the team at Melbourne City.  

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.  

Your key responsibilities will include:   

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage   
• Delivering vehicles between sites 

What You’ll Bring 

• Experience in vehicle detailing or cleaning (preferred but not essential)  
• Strong attention to detail with a good work ethic  
• Excellent communication skills  
• Flexibility to work on a rotating shift roster including weekends and public holidays  
• Current unrestricted Provisional or Full Driver's Licence  
• Full working rights in Australia 

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. 

What’s In It For You? 

At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including: 

• $26.00 per hour + shift loadings + generous monthly incentives $$ 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel 
• Uniform and staff car parking provided 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment   

Know You Belong 

 At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives. 

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today! 

The primary focus of the role is as an HR generalist. This position involves managing a small portfolio of stakeholders within a small team responsible for the employee life cycle, covering onboarding, employee relations (ER), performance management, and offboarding.

The People & Culture team is still in its early stages within the Australian business. In the initial phase of building up the department, our emphasis will be on strengthening company policies, developing employee benefits and recognition programs, and providing regular training and support to managers.

The year 2024 is shaping up to be an exciting one, with several projects on the horizon. There will be a strong focus on Neurodiversity, Environmental, Social, and Governance (ESG), and Training & Development.

Let’s start with the good stuff...

What are the benefits?

• Career development
• Free meals and coffee on shifts
• Hotel discounts (staff rates) at over 3000 hotels globally
• And most importantly, work for a world class company who offer stability, career progression and a genuine focus on our people.

And then, the great stuff!

Who are we?

Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. We are Accor.

What do we do?

Every day we connect with thousands of travellers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a comfortable stop on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.

What are the roles?

Our Bar/Barista's provide service from the heart across our Lounges, assisting customers by providing a friendly and efficient food and beverage service that meets our guests’ expectations. Our team enjoy connecting with our customers, chatting about their travels and making them feel welcome.

What do I need?

Our Bar/Barista's are required to have the ability to work a 24/7 rotating roster, hold a valid Responsible Service of Alcohol certificate and the ability to pass a Federal Police Clearance to enable your work in the Airport. You must also have Australian working rights to be considered for this role.

Are you looking to climb the ladder in the hospitality industry? Our new team member will have experience in hospitality, ideally food & beverage operations, and a la carte table service experience (highly regarded, but not necessary). More importantly, you will create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story, and enjoy working as part of a team and wanting to come to work to have fun. As a world-leader in hospitality we can train the skills needed to be exceptional, leading you to advance in a career in hospitality.

At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.

What is DISCO?

DISCO is the industry standard for managing, organising and sharing music and other media. We make music and media workflow fast, intuitive and simple, directly connecting people and their work to save time. Today we count UMG, Sony, Warner Music, Netflix, Amazon and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product.

Location

Los Angeles, California, USA or Melbourne, Victoria, AUS - Remote

Role

We are seeking a seasoned Head of Marketing to oversee our small yet agile marketing team, focusing on driving Direct-to-Consumer (D2C) subscriptions from awareness to conversion, as well as retention and expansion. This role also involves strategizing and collaborating with internal teams to boost acquisition, retention, and expansion for our SMB, Mid-Market, and Enterprise accounts. A successful candidate is:

• A proven leader with exceptional communication and presentation skills
• Detail-oriented and organized, with a knack for building complex business systems
• Proactive in identifying opportunities for efficiency gains and strategic growth
• Passionate about working in a dynamic, fast-paced environment, and leading a team to exceed their performance objectives
• Willing to rollup your sleeves and get the work done, should-to-shoulder with your team

Responsibilities

• Build and lead a dynamic marketing team, focused on the successful growth of our Direct-to-Artist and SMB business in North America and beyond
• Develop and implement marketing strategies that align with DISCO's broader objectives, with a focus on demand generation initiatives
• Partner with Revenue Operations to optimize conversions, delivering insights to both the Marketing, Sales, and Executive teams
• Partner with product marketing to deeply understand the product and successfully communicate the value to diverse segments
• Oversee the creation of compelling content and marketing campaigns that resonate with our diverse customer base, from Artists, to SMBs, to large enterprises
• Lead partnership marketing efforts, identifying and nurturing strategic partnerships to bolster brand visibility and market reach
• Foster an online community of Artist ambassadors, leveraging community engagement to enhance brand loyalty and customer retention with a goal of driving user-generated content
• Manage external marketing and PR agencies to align external communications with our brand voice and strategic goals

• Minimum of 7+ years of experience in marketing leadership, with a strong background in digital marketing and SaaS environments
• Experience working within US markets
• Demonstrated experience in driving customer acquisition, retention, and expansion is required, within the music or related industries is a plus
• Proven track record in developing and executing successful marketing strategies in D2C and B2B segments
• Expertise in marketing automation, CRM tools, and digital marketing platforms
• Strong leadership skills, with experience in team management and development
• Music industry experience is a plus

At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home (or a co-working space) whilst being supported by a friendly and fun international team.

In addition, you will receive:

• A competitive salary in a fast-growing startup
• Four weeks of paid vacation leave per year
• Two weeks of paid sick leave per year
• Paid Parental Leave
• A company laptop
• Monthly internet allowance/reimbursement
• Office set-up allowance
• Annual learning and development allowance
• The ability to work how you want. We’re not heavy on rule books. Everyone is trusted to figure out the best way to work.

To apply for this incredible position, please submit your resume -- a cover letter is optional.

DISCO is an equal-opportunity employer. In addition, we will provide reasonable accommodations for individuals who have disabilities. If you require any reasonable accommodation to participate in the application process, please note this in your cover letter and we will reach out to you.

Please note that we do not accept unsolicited resumes from recruitment agencies.

Infosys Consulting, a global advisor to leading companies, offers management and IT consultancy services. We work closely with clients to create customized solutions for their complex business challenges. Our goal is to support organizations in a post-modern ERP world by combining innovative and human-centric approaches with the latest technological advances. With our expertise in strategy, process optimization, and IT-enabled transformation, we deliver superior business value to our clients. Visit us at www.infosysconsultinginsights.com to learn more about how we go beyond the expected to deliver exceptional results. Infosys Consulting - where real consultants thrive.

Position- Energy Components- System Developer

Location: Australia

Open for: FTC /Sub contract - Initial 6 Months with Possible extensions

Technical Capabilities:

• Good knowledge of EC (Energy components) Transport, Sales and Revenue module

• Business knowledge of Gas dispatching
• Good Knowledge of databases like ORACLE, SQL
• Java backend/frontend programming,
• Oracle database modelling and PL/SQL programming,
• App Server / Web Container – WildFly,
• PowerBI or a similar business analytic tool is a bonus

Requirements:

• Be actively part of a team that designs, develops, and tests complex technology solutions for our client’s highly customised Energy Component’s hydrocarbon accounting environment.
• Provision of high-quality technical capabilities in application design, development, and testing services across our client’s Grid Systems.
• Responsible for implementing appropriate technical solution development and technical supporting BAU handover practices.
• Providing quality design and development services across energy components and integration technologies.
• Develop and document configuration scripts, software codes, and other associated technical and functional specifications from end-user requirements, as well as system documentation for change requests.
• Technical excellence with EC software development and support of tools that support the preparation of designs, estimates and planning for any enhancement or development delivered by Grid Program.
• Analyse and solve complex customer issues related to data and processes.
• Together with Energy Components Leaders, drive the continuous evolution of development frameworks, standards and work practices, aligned to Industry and best practice. 
• Provide technical leadership and support within the software development Team. This includes but is not limited to identification and management of risk, fostering a culture of continuous improvement, developing workforce capability, developing standards, procedures and governance documentation to support the operating model.

Skills Required:

• Working knowledge of gas transmission-related products and services.
• Ability to participate in a team that provides design and development services across energy components and integration technologies.
• Working knowledge of the processes and practices that support IT Service Management.
• Experience working with Project Delivery frameworks / methodologies, preferably including Agile and DevOps work practices.
• Quality communication skills and the emotional intelligence to lead and develop staff and to negotiate, persuade and influence internal and external stakeholders.
• Demonstrated customer service focus, working and consulting with stakeholders to fully address client needs.
• Demonstrated analytical and complex problem-solving, and decision-making skills.
• Ability, and desire, to mentor less experienced team members from all cultural backgrounds.

We encourage applications from individuals of all backgrounds, without regard to age, gender, disability, sexual orientation, race, religion, or belief. Our recruiting decisions are based on your experience, skills, and personality. We strongly believe that having a diverse workforce is essential to our success and aligns with our values. Within our rapidly expanding consultancy, you will have excellent opportunities to develop and deliver best-practice solutions, and enhance your skills in solution design, implementation, and project management.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY:

The Business Development Manager/Sales Executive will be responsible for the sales and handover of new access equipment, developing service and PMP contracts whilst growing market share for new machines and ground support.

The main focus of the Business Development Representative is to be responsible for the day to day management of the sales and customer support for their given region by providing excellent customer service to both new and existing customers and meeting and exceeding all sales budgets and set KPI’s.

The position encompasses both new business development as well as customer account management across all aspects of the JLG business; New Machine Sales & Ground Support which includes Used Equipment Sales, Major Inspections, General Service and Spare Parts.  The ability to build and maintain strong relationships both internally and externally are essential to this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Responsible for sales to identify customer base or as directed by SSO(Both existing clients and cold calls).

• Ensure that the number of service contracts are increased in a profitable manner.

• Continue to build positive work relationships with targeted customer base.

• Responsible for the recording of all customer contact in the customer relations system and ensuring accurate and timely information is maintained.

• Responsible for managing the hand over process on unit deliveries.

• Maintain call cycle for visiting and contacting clients.

• Assist with the development and delivery of marketing campaigns into the market.

• Manage the day to day sales activities and account management of the nominated region.

• Ensure all sales targets and KPI’s are achieved.

• Ensure all existing and new customers are satisfied and customer service levels are maintained to an excellent standard.

• Developing and maintaining a customer call cycle including the management of the customer order back log and weekly sales updates.

• Ensure all sales administration, systems & processes are kept up to date and in order.

• Provide accurate on time reporting on forecasts and sales activity.

• Preparation of quotations and follow up.

• Promote and generate leads and sales conversions in all aspects of the business including but not limited to; new machines, used machines, major inspections, service contracts & spare parts.

• Network with customers establishing and evaluating any existing and/or forecasted needs.

• Attend customer and industry events representing JLG Industries including but not limited to; customer social events, openings, EWPA / HRIA meetings.

• General ad-hoc duties as required at branch or national level.

Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

We’re looking for a Product Manager - Energy Storage Systems (ESS) to lead the development of our next generation of battery energy storage products built with Relectrify’s patented CellSwitch™ technology.  

The Product Manager (ESS) will be accountable for establishing the company’s product roadmap to meet the objectives of the company strategy and the expectations of our target markets, and driving the delivery of high quality products. 

The position offers the flexibility of hybrid work between home and our office in Melbourne. Some domestic and international travel may be required from time to time.

Responsibilities

• Detailed definition of product specifications based on thorough understanding of target market requirements and expectations. 
• Development of the product roadmap within the bounds of the engineering technology roadmap and company strategy. 
• Managing internal and external stakeholder relationships in the delivery of products, including the Product Engineering team, supply chain partners and lead customers.
• Implementing appropriate tools and processes to support successful product life-cycle management. 

Essential Requirements

Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references).

• 5+ years in product management of relevant products. 
• Relevant tertiary qualification.
• Extensive experience in battery storage and/or power electronics technologies.

Highly Desirable 

• Experience with certification of battery storage and power electronics products (e.g. UL, IEC, IEEE, AS, JET etc) 
• Experience with battery storage in international markets including US, Europe and Japan. 
• Experience working in highly innovative start-up / scale-up businesses, especially advantageous would be experience shepherding disruptive technology products into established markets.

Advancement Opportunities

Relectrify is on a rapid scale-up trajectory,  offering future potential for leadership and management opportunities for stand-out team members.

Perks 

• The flexibility of hybrid working for optimal work-life balance
• Public transport stipend and free on-site parking
• Free snacks and (actually good!) coffee
• Team events and monthly socials
• Education reimbursement
• Purchased leave scheme
• Paid parental leave 

The Australian HR Institute is the professional body that sets HR standards and certifies HR professionals across Australia.

Join our dynamic team at AHRI (Australian Human Resources Institute) as an Events Delivery Lead (National). We are seeking a highly organized and detail-oriented individual to lead the end-to-end coordination and delivery of major national events, including our National Convention and Exhibition, DEI Conference, IWD Conference, AHRI Awards, and other key activities.

Event Planning and Execution:

• Lead the planning, delivery, and follow-up of major national events.
• Create and manage project plans, collaborating with internal stakeholders.
• Develop and manage event budgets in coordination with finance.
• Negotiate with suppliers for goods and services, managing contracts.
• Collaborate with marketing, communication, web development, and customer experience teams for event promotion.

Relationship Management:

• Develop and maintain relationships with internal teams and external providers.
• Liaise with speakers, facilitators, and external event organizations.
• Manage communications with registered delegates, ensuring timely updates.

Administration:

• Provide event administration for all national AHRI events.
• Ensure compliance with relevant Acts, legal requirements, and ethical standards.
• Maintain up-to-date event and customer records on the AHRI CRM.

Finance and Reporting:

• Provide accurate and timely event reporting and registration recording.
• Manage event budgets, control costs, and coordinate financial transactions.
• Use AHRI systems to ensure CRM integrity and application of CPD points.
• Coordinate retrieval and distribution of financial and event data for reporting.

Staff Coordination:

• Collaborate with GM, Sales Marketing and Events for project allocation.
• Undertake functions such as recruitment, selection, orientation, and performance management.
• Provide leadership, mentoring, and coaching for staff.

Requirements:

• Bachelor's degree in Event Management, Business, or related field preferred
• 2-4 years experience in planning and executing national events.
• Strong negotiation and budget management skills.
• Excellent communication and relationship-building abilities.
• Proficient in event-related software and CRM systems.
• Leadership and staff management experience.

• Hybrid, flexible working arrangements, including interstate or international
• Access to Training & Development, including AHRI membership and access to courses, webinars & local events
• Salary Sacrifice - super salary sacrifice & salary packaging
• Employee Discounts
• Employee Assistance Program
• Discounted Health Insurance

How to Apply: If you're passionate about delivering exceptional events and have the skills to drive success, we want to hear from you. Submit your resume and a (cover letter optional), detailing your relevant experience.

At AHRI, we embrace diversity and are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

We’re looking for a Senior Applications Engineer (Battery Storage) to lead the technical engagement with customers including the execution of joint developments and customer projects. 

The Senior Applications Engineer (Battery Storage) will be accountable for delivering high quality technical outcomes and experiences for customers that integrate Relectrify technology into their products.

The position offers the flexibility of hybrid work between home and our office in Melbourne. Some domestic and international travel for customer projects will be required from time to time.

Responsibilities

• Lead joint projects with customers developing energy storage products with Relectrify CellSwitch™ technology. 
• Effectively manage both internal and external stakeholders, especially expectations between customers and Relectrify.  
• Drive more effective delivery of technical solutions to customers including improving tools and processes.

Essential Requirements

Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references).

• Relevant engineering qualifications 
• Extensive experience in battery storage and power electronics technologies
• Extensive experience in customer applications for battery storage including related technologies (e.g. renewable generation)
• Demonstrated experience delivering technical customer projects on time and within budget 
• Demonstrated professionalism with interactions at all levels of collaborating organisations 

Highly Desirable 

• Experience in start-up / early growth-stage companies and experience shepherding disruptive technology products into established markets

Advancement Opportunities

Relectrify is on a rapid scale-up trajectory, offering future potential for leadership and management opportunities for stand-out team members.

Perks 

• The flexibility of hybrid working for optimal work-life balance
• Public transport stipend and free on-site parking
• Free snacks and (actually good!) coffee
• Team events and monthly socials
• Education reimbursement
• Purchased leave scheme
• Paid parental leave 

We are looking for a Strategic Account Executive to drive new business acquisition across our upmarket Square clients. Your creativity, tenacity, entrepreneurial spirit, and passion for problem-solving help you find opportunities for Square to help strategic merchants grow. Your extraordinary communication skills help you connect with customers by email, phone, and in-person - establishing trust and relationships, and building value throughout the sales process. In this role, you will work collaboratively and strategically with our Business Development teams to target, position and acquire net new businesses that fit Square’s platform ecosystem. 

Strategic Sales at Square is focused on the Mid-Market to Commercial segments across both first-party POS/payments and developer platform offerings.