As an HR Manager at Gameloft Brisbane, you’ll join a team dedicated to helping our games teams create amazing products for our community. As part of the leadership team, you will collaborate closely with the Studio Manager and peers, providing expert advice and support across all HR-related areas.

Your duties as HR Manager will include among others:

• Work with the Leadership team to set goals, create people management strategies, and boost team engagement.
• Give HR advice on company policies, performance, benefits and evolutions.
• Attend workshops and monthly HR meetings with HQ and the SEA team to discuss HR plans and policy updates.
• Manage the Talent Acquisition Partner and HR Business Partner of the studio.
• Promote learning and development across the studio and encourage a culture of continuous growth.
• Help build the Gameloft brand by working with education partners and improving the Employee Value Proposition.
• Oversee HR projects like health initiatives and company events, with support from a Communication Specialist.
• Collaborate with industry partners like IGEA and Screen QLD.
• Support and encourage a positive and open company culture.

Your duties and responsibilities will include but are not limited to:

• Working overnight from 11pm to 7am, with the availability to work shifts across the 7 days, including weekends and public holidays
• Conduct daily balancing and reconciliation, across the night audit process
• Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guest’s stay
• Maintaining procedures in relation to credit and cash transactions and accounting documentation 
• Assist guests with luggage and other concierge duties as required
• Actively resolve complaints and challenges presented by guests

This role involves the implementation of organisation-wide integrity strategies, programs, and systems, with a focus on managing associated risks and ensuring compliance with relevant regulations, industry standards, and internal policies.

The ideal candidate will possess a proven track record in the execution and continous improvement of integrity strategies within diverse environments, demonstrating a strong commitment to advancing ethical practices and regulatory compliance at all levels of the organisation.

Key Responsibilities:

• Implement group wide business integrity compliance framework, identify areas for continuous improvement and enhancement of strategies, programs, systems and processes
• Serve as the primary contact of business integrity for the Senior Leadership Team and provide leadership for the group business integrity team
• Prioritise multiple projects and responsibilities, efficiently and effectively deliver high performing programs, while maintaining positive collaborative relations with various senior stakeholders
• Advise business leaders on ethics and compliance matters and support decision-making. Facilitating relationships with key stakeholders including the Senior Leadership Team and Board.
• Function budget oversight and vendor management

The business is expanding as our customers grow, and we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. An engaging personality, and a passion for delivering exceptional service will be important to succeed in this role. We are looking for full time candidates based in Queensland and offering current working from home arrangements pending a new local office.

Successful applicants will join our dedicated case management team, responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key responsibilities include, but are not limited to:

• Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
• Liaising with specialists and medical clinics to obtain medical records on behalf of clients.
• Writing accurate case notes in the medEbridge platform
• Relationship management between clients and UHG
• Data entry and ad hoc administrative duties where required.

A full position description is available upon request from HR on [email protected]

Our Concierge team is responsible for providing exceptional customer service and coordinating the smooth guest arrival and departure experience, as well as providing friendly and knowledgeable service to all hotel visitors.

Reporting to the Front Office Manager with regular access to the Hotel Manager, the Chief Concierge will lead a team of passionate porters & valets to ensure all guests are provided with a personalised and memorable experience.

What the role is all about:   

• Overseeing the daily operations of the Concierge Department
• Leading and developing a passionate guest focused team
• Providing exceptional customer service in all guest interactions
• Providing recommendations and directions to hotel Guests and visitors
• Driving and parking cars as require

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Brisbane.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Start your game …

At Entain, As a Digital Media Specialist, you will be at the forefront of developing and executing the company's digital video strategy across a variety of platforms, with a primary focus on elevating customer experiences and amplifying brand awareness and loyalty. Your role will involve a deep understanding of digital media trends and audience behaviors, allowing you to craft compelling content that resonates with target audiences and strengthens the brand's presence online.

Working closely with the broader marketing team, your contributions will be critical in driving the overall marketing efforts, particularly in enhancing brand visibility and fostering long-term customer affinity. You will play an integral part in creating innovative campaigns that not only promote the brand but also connect with consumers on a deeper level. In addition, you will lead the charge in identifying new opportunities to engage with audiences, ensuring the company stays ahead of the competition in an increasingly digital landscape.

Furthermore, your expertise will be essential in driving strategic initiatives aimed at increasing the company’s market share. By utilizing data-driven insights and continuously optimizing content strategies, you will help expand the reach of the brand and position it as a leader in the industry. Your role will be pivotal in shaping the company's digital footprint and ensuring that every piece of video content contributes to broader business objectives, ultimately fostering growth and success in a competitive market.

Where and how you can work
This role is located in Brisbane, Australia, where our headquarters are also situated. We have offices in Darwin, Sydney, Melbourne, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Implement and oversee the setup and configuration of campaigns, ensuring seamless execution and adherence to specified parameters and goals.

• Coordinate and lead regular meetings with media partners to discuss strategies and updates and ensure alignment on campaign objectives.
• Responsible for organizing and trafficking video assets weekly using CM360, ensuring proper management and distribution in line with campaign requirements.
• Monitor and manage monthly budgets while overseeing financial aspects to ensure campaigns remain within allocated financial limits.
• Work with brand teams to determine media weightings, prioritize assets, and ensure effective asset management aligned with overall brand objectives and strategies.

What you'll bring...

• Comprehensive understanding of the digital media landscape, focusing on pivotal channels like BVOD, YouTube, and Programmatic video.
• Proficiency in Google platforms including DV360 and CM360.
• Ability to interpret data, measure campaign performance, and make data-driven decisions to optimize marketing strategies.
• Experience in managing marketing campaigns from conception to execution, including budgeting, scheduling, and analysing results.
• Possesses strong analytical skills and is comfortable making decisions based on data analysis.

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Brisbane.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Reporting to the Maintenance Manager, we are currently seeking a Handyperson to join our dynamic team.  This role is suitable for someone who is experienced in a similar role, & can turn their hand to anything that needs fixing.

What is the role all about:

• General day to day repairs & maintenance throughout the property
• Responding to dynamic requests 
• Preventative maintenance duties  
• Painting to ensure our guest areas are 5 star for our guests
• Liaising with the operations team
• Working with a team 

We are seeking a dynamic and experienced Conference and Events Operations Manager to join our team in Sofitel Brisbane Central. As the Conference and Events Operations Manager, you will be responsible for overseeing the planning and execution of a wide range of meetings and events, ensuring seamless operations and exceptional client experiences.

This is a full time salaried role and has the potential to be a sponsored position for the right applicant.

• Develop and implement comprehensive event strategies and plans for conferences, meetings, and special events
• Manage all aspects of event logistics, including venue selection, contract negotiation, and vendor management
• Create and oversee event budgets, ensuring cost-effectiveness while maintaining high-quality standards
• Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences
• Lead and mentor a large team of ambassadors
• Develop and maintain relationships with key stakeholders, including clients, vendors, and partners
• Implement and monitor event safety and security protocols
• Stay current with industry trends and incorporate innovative ideas into event planning and execution
• Ensure compliance with local regulations and company policies related to event management.

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Brisbane.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Please note applications will not be reviewed until after the 7th of January 2025

We are currently offering an exciting new opportunity for a highly motivated and enthusiastic individual to join us as an Account Manager.  This is a permanent, full-time opportunity which will be a home office-based position in either Brisbane, Gold Coast or Sunshine Coast (servicing both the Queensland and New South Wales Regions) and will involve regular domestic travel.

As an Account Manager, you will be at the forefront of our sales efforts, managing relationships with existing and new customers including merchants, developers, specifiers, architects, and engineers while actively seeking opportunities to expand Bosch’s market position. You will work closely with diverse stakeholders, ensure exceptional customer service, and contribute to achieving ambitious sales targets for the Home Comfort Division.

Position responsibilities will include:

• Conduct sales activities with existing and potential customers to grow revenue and market share in your designated region.
• Develop and implement proposals for both direct and indirect customers, securing new business opportunities in the new build and replacement sectors.
• Build and maintain strong customer relationships to support successful growth strategies.
• Actively monitor market trends and developments, providing actionable market intelligence.
• Deliver exceptional after-sales support, directly assisting customers with their day-to-day business needs.
• Work with divisional teams to develop and execute marketing, promotional, and training programs in the region
• Represent Bosch at trade shows, industry events, and customer presentations to enhance brand visibility and product demand.

Minor Hotels is excited to introduce a newly created role for a New Business Acquisition Executive based in the Brisbane CBD. This national position offers a unique opportunity to drive direct corporate sales growth across Australia, focusing on identifying, qualifying, and developing new business opportunities. With a strategic emphasis on multiple market segments, including Meetings, Incentives, Conferences, and Events (MICE), this role will see you canvassing the local footprints of Minor properties to uncover untapped potential and create high-value partnerships.

In this B2B-focused role, you’ll collaborate closely with properties across the Minor Hotels portfolio to promote and utilise innovative lead-generation platforms such as Oaks Referral and Minor Pro. By engaging with hotel teams nationwide, you’ll not only educate staff on these tools but also inspire them to actively participate in driving new business opportunities. This hands-on, property-driven approach ensures you’ll be at the forefront of connecting local insights with corporate sales strategies.

Key Responsibilities Include:

• Develop and implement a targeted sales strategy focused on driving new business opportunities within the immediate vicinity of each property, ensuring active engagement and accountability from property teams.
• Identify, qualify, and cultivate new sales opportunities in the immediate area surrounding each property, collaborating closely with property representatives to drive results.
• Proactively engage potential clients through targeted outreach and secure site inspections and appointments to explore business opportunities.
• Promptly respond to Oaks Referral leads, ensuring thorough qualification to maximise conversion potential.
• Increase new business opportunities across multiple direct corporate market segments including MICE
• Undertake telemarketing, sales and marketing duties, public relations, as and when required, and maintain an active database
• Working clearly and effectively with the Director of Field Sales, General Manager’s and Hotel Managers to identify and drive revenue opportunities into their allocated clusters / properties  
• Maintain awareness of market rates for serviced apartments, specifically local competitor rates, and update Director of Field Sales as appropriate.

Minor Hotels is seeking a Performance Marketing Executive to join our team in a newly created role, based in the Brisbane CBD and commencing in February 2025.

Reporting to the Digital & e-Commerce Marketing Manager, you will drive digital campaign planning, execution, and optimisation while leading customer acquisition strategies across Australia and New Zealand. Your efforts will contribute directly to revenue growth and the success of our brands.

This is an exciting opportunity to be part of a collaborative team, delivering impactful and data-driven performance marketing strategies for a leading hotel group. 

Key Responsibilities Include:

• Develop and implement a comprehensive digital performance marketing strategy.
• Collaborate with external agencies to create and manage Google Ad campaigns, including SEM, metasearch, and display advertising.
• Oversee the creation and management of Facebook and Instagram advertising campaigns in partnership with external agencies.
• Execute and monitor the SEO strategy in collaboration with external agency partners.
• Continuously review and optimise advertising campaigns to achieve target ROAS and other key performance metrics.
• Partner with the Marketing & Brand team to design and execute full-funnel customer acquisition campaigns across the entire customer journey.
• Manage paid listings on third-party websites, affiliate networks, and media platforms.
• Utilise Google Analytics to track and measure marketing performance, focusing on objectives and KPIs.
• Regularly analyse multi-channel performance reports (Search, Social, Ads, Email, Website) and provide actionable optimisation recommendations to sales, marketing teams, and agency partners.
• Conduct conversion rate optimization (CRO) audits, implement A/B testing, and gather user feedback to enhance conversion rates across the brand’s digital channels, campaigns, and assets.

About the job

Sodexo is a global French based company, proudly serving the Energy & Resources sector in Australia for over 3 decades.  With over 5,000 employees Australia wide we provide quality sustainable food services and facilities management.  Due to internal movement within our Retail division, we are excited to be recruiting a National Promotions Manager to join our team.  This is a hybrid role based at our Brisbane support office in Eight Mile Plains.  Reporting to the Head of Retail - Australia you will be responsible for the development and implementation of our national promotional programs.   

To be successful in this role you will have previous experience in high volume FMCG promotional planning and execution within category management, franchising, or a retailing environment.  You will possess excellent internal/ external key stakeholder relationship management skills and excel in communicating across all levels of business.  You will be an innovative and strategic thinker with a specific focus around digital activation and implementation across all channels.  This role is Permanent full time, 38hrs per week, requiring a small amount of regular travel to visit our on-site taverns and stores.  Salary will be commensurate with experience circa $130-140K + Super + 5 weeks annual leave (conditions apply).  Our interview process will commence in Jan 2025.

Duties include:

• Manage promotional budgets and allocate resources effectively to achieve optimal ROI
• Collaborate with cross-functional teams to ensure seamless execution of promotional activities
• Oversee the planning and execution of product development, promotional events and activations nationwide
• Build and maintain relationships with key stakeholders, both internally and those outside of Sodexo
• Lead and mentor a promotions coordinator to deliver on time and high-impact promotional initiatives

What we are looking for:

• Bachelor’s degree in marketing, Business Administration, or related field (desirable), however more importantly there will be a strong preference for those coming from a background of convenience retailing at a national level 
• Minimum of 5 years of experience in retail FMCG promotional management, with a proven track record of successful national promotional campaigns
• Strong strategic thinking and creative problem-solving skills
• Skills in data analysis and reporting to measure campaign effectiveness
• In-depth knowledge of the Australian FMCG market and current trends with an emphasis on convenience retailing 
• Proficiency in using Microsoft suite of applications 
• Demonstrates soft skills such as open-mindedness, analytical thinking, professionalism, and a strong drive for sales.
• Remote industry knowledge (desirable)
• Full work rights in Australia

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!   

• Excellent Career Opportunity - Global Company, Extensive Growth Aspirations
• 12-month Fixed Term Contract, with Opportunity for Extension 
• Based in the Brisbane CBD, Join Minor Hotels Australasia in 2025!

We are thrilled to announce an exciting opportunity for a passionate and detail-oriented Talent Acquisition Coordinator to join our dynamic team at Minor Hotels on a 12 month contract. 

In this exciting role, you will play a key part in delivering outstanding recruitment support across 65+ properties in Australia and New Zealand. Based in our vibrant Brisbane CBD office, this role offers a fantastic chance to grow your career in a fast-paced, collaborative, and supportive environment while making a meaningful impact on our organisation.

Key Responsibilities Include:

• Crafting and posting engaging job advertisements to attract top talent
• Conducting candidate shortlisting, phone screenings, and interviews with professionalism and efficiency
• Offering accurate and detailed information on salary and employment conditions across various roles within the organisation
• Performing thorough reference checks to ensure candidate suitability
• Coordinating and scheduling interviews with Hiring Managers to ensure a seamless recruitment process
• Maintaining and updating the Applicant Tracking System (ATS) database with precision
• Delivering high-quality administrative support to the wider People and Culture team (when required)

• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc
• Estimating and cost planning to include producing and presenting the final cost plans
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stage

Lead a team of Claims Consultants and Service Officers to deliver exceptional claims experiences in line with TAL’s claims philosophy and risk management framework.

You’ll focus on delivering a market-leading customer experience while managing risk, ensuring regulatory compliance, and driving operational excellence. Key to your success will be developing team capability, managing escalations, and fostering strong stakeholder engagement.

Key Responsibilities:

• Drive a culture of process improvement and embed change effectively within the team.
• Support department and company-wide projects.
• Stay up to date with industry best practice, policies, and guidelines.
• Ensure TAL’s claims processes reflect industry standards.
• Manage escalated issues and customer complaints, delivering aligned outcomes.
• Perform ad-hoc duties as required.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent to join the team at Brisbane Airport.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations and organising fleet
• Maintaining a clean and safe working area

What will a day in this role look like:

• Oversee all aspects of project management, including planning, budgeting, financial management, scheduling, quality reviews, and communication with relevant stakeholders.
• Prepare and review technical reports, and other project documentation, ensuring clarity, accuracy, and consistency.
• Lead and manage contaminated sites projects for Tier 1 clients, building and maintaining strong relationships by understanding their needs and delivering high-quality outcomes.
• Support business development efforts by identifying opportunities, preparing proposals, and contributing to marketing initiatives.
• Provide guidance and mentorship to junior team members.