What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

Who We Are

We are glad you want to help us make a difference! 

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. 

Who You Are 
 

You are a self-motivated team player with the ability to easily mingle with cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is on your DNA. You build trust, by clear communication with no prestige. 

We are now looking for passionate Service Centre Technician II who would be directly responsible for the execution of quality and efficient services.

This position of Service Center Technician reports to Service Centre Manager in Sydney, Australia. 

You are an individual that has:

• Ability to communicate with all internal and external stakeholders.

• Excellent customer relationship skills and flair for maintaining relationships and working across different cultures.

• Ability to fault find and diagnose machine or process related problems.

• Agile and positive mindset when it comes to challenges.

• Proficient in Microsoft suite applications

• Excellent oral and written English language skills.

About the Job

A great opportunity to work for a reputable company who is a leader in their field. If you are looking for a role to help you to grow and develop your skills, Alfa Laval is looking for you. This role is based in our Service Center in Kwinana , WA.

You will be working with our Western Australia team mainly on heat exchangers (GPHE and WHE) ensuring reliable operation, optimum performance and efficiency.

Key Tasks

• Secure a strong HSE and quality culture within the Service Centre.

• Perform hands on activities related to Heat Exchanger reconditioning including disassembly, inspection, cleaning, assembly, and pressure testing of the GPHE and WHE units.

• Report the technical findings on the different inspection along the job and establish reports.

• Adapt quickly availability of internal and external resources based on customer demands.

• Ensure that jobs are executed according to importance in close cooperation with sales and that deviations are reported quickly.

• Share knowledge and support in competence development.

• Suggest improvements for products and working procedures.

• Execute repairs and reconditioning of equipment in service centre according to specifications, repair manuals and the defined job scope.

• Be engaged in problem resolution, suggesting & implementing improvements for products, tools and working procedures.

What you Know

• Mechanical Engineering qualification(s), or equivalent.

• Welding qualifications would be an advantage.

• Problem-solving skills.

• Knowledge of Alfa Laval products especially heat exchangers would be an advantage, but not essential.

As a result of a significant project pipeline, AECOM's Western Australian Resource and Industry Business Line has an opportunity for a Lead Mechanical Engineer, Materials Handling. to support the successful completion of projects across Western Australia, Australia and Globally.

Working as part of a dynamic, consulting environment, you will have the opportunity to work on a range of projects within Mining and associated Industries, such as surface, underground mine operations and within Iron Ore, Alumina, Gold, Manganese Ore etc.

Our team of industry experts and network of technical specialists will support the development of your technical and project management capabilities, giving you the opportunity to support project delivery to a broad range of clients and industry sectors. Working across mining, minerals processing, chemicals and defence will give you a broad exposure and help build your career.  

What will a day in this role look like?

• Consulting with Tier 1 Mining clients with a particular focus on mining infrastructure, materials handling and surface non-process infrastructure for brownfield and greenfield assets (specifically crushing, screening, bulk materials handling, pumping & piping networks and water facilities)
• As a Lead Mechanical Engineer, you will provide study management and technical leadership across the team
• Act as focal point for the client and the AECOM Design Team 
• Use your experience as a Technical Specialist to deliver technical outcomes and leadership to the Project Team

• Nurture your designated territory to maintain a healthy pipeline of opportunities
• Use a combination of cold outreach techniques - phone, email and walkins - to book face-to-face meetings with restaurant owners/decision makers
• Take a consultative approach in face-to-face meetings to determine the right SaaS solution that best meets their needs
• Work seamlessly with our Customer Success team to ensure new acquisition signings are handed over in a timely and efficient manner
• Use our technology stack (Salesforce, DocuSign, Aircall, Slack & Google Workspace) proficiently to become more organised and effective in your role
• Continuously educate yourself on the competitive landscape and overall hospitality industry, to best determine how to position Quandoo in the market