JOB DESCRIPTION

OVERALL, PURPOSE OF THE JOB

The role is responsible for responding to, and actioning, customer enquiries which could not be resolved via TGE First Call resolution process. The Freight Investigator role is located on the depot floor enabling the location of freight and resolution of escalations and enquiries. The role is required to respond to customers in line with agreed Service Level Agreements and work to prevent reoccurrence by working with internal stakeholders to identify the root cause of the issue. The role is also responsible for the accurate representation of freight in their care (correctly scanned, easily identifiable and retrievable).

PRIMARY DUTIES & RESPONSIBILITIES

Customer

 •Have a customer mindset to drive optimum customer service solutions

• Read customer situations accurately and anticipate their needs

• Provide timely, accurate and thorough information in response to customer queries and escalations through inbound and outbound customer contact

 •Positively and meaningfully contribute to the business goal to drive NPS

 •Create a safe environment and process freight in a manner that will avoid injury to yourself or others; and ensure that freight is kept in good condition and damages are minimized

•Contact customers to provide status updates on enquiries

Teamwork

•Foster a spirit of teamwork and co-operation within your team and between your team and other parts of the business

 •Work effectively with internal stakeholders to resolve customer queries and freight issues

•Work as part of a wider team and other departments in Operations to share knowledge and customer       insights

•As required, assist to upskill and cross-train team members

Accountability

•Ensure correct and accurate reporting and processing of freight

•Compliance with set KPIs with respect to responding to and actioning customer enquiries

•Maintain an accurate representation of the customer enquiry queue by updating and closing out customer enquiries when complete, ensuring that the status of the enquiry is represented accurately

•Constantly work to promote safe work practices and safe working environments

•Take full ownership of complaint or escalation through to completion, to achieve a timely and effective resolution Integrity

•Demonstrate honesty and integrity in all facets of your work

•Be respectful and courteous to all

REQUIRED SKILLS AND CAPABILITIES

Technical

•Sound operational knowledge in a parcel delivery business

•Sound PC skills including programs such as Excel, Salesforce, iTrak, iTrace

•Dangerous Goods Awareness training

•Knowledge of scanning processes

 Business

•The capacity to work in a busy, time sensitive environment

•Strong organizational skills

•Care in freight handling to ensure no damage occurs

•Capacity to accurately follow instructions

 Human Relations

•Sound interpersonal and communication skills, both written and verbal

•Capacity to build effective relationships with stakeholders

•Ability to priorities workloads

•Preparedness to handle all tasks in a conscientious manner

•Strong organizational skills and attention to detail

•Ability to resolve conflict and negotiate solutions to problems quickly

QUALIFICATIONS AND EXPERIENCE REQUIRED

• Clear understanding of network and logistics management
• Demonstrated experience working in a logistics environment.
•  Proven experience in depot operation

ESSENTIAL PERSONAL ATTRIBUTES

•Initiative and enthusiasm

•Strong team orientation

•Flexible and able to adapt to constant change

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!

Love cars? Love delighting customers? Join our amazing team that will transform the way cars are bought and sold in Australia!

As the Retail Sales Representative, your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid driver’s license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities:

• Be the “face” of Cars24 to our customers when customers book a test drive at site
• Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanor - so much so that they would want to tell their friends all about their experience with Cars24
• Be able to build trust with your customers by being timely, reliable and communicative - no problem is too hard for you.
• Liaise closely with the customer operations team to ensure the right cars are ready for inspection, and delivered on the right delivery vehicle and route, to the right person on file, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
• Customer satisfaction metrics will be your performance indicator
• Conduct test drives with customers, and be a great listener, ask the right questions and close the sale.

What you should have:

• A hunger for success
• You are flexible and are willing to work after hours and weekends, based on a rotating roster.
• A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• Have the ability to close a customer and see the sale through from enquiry to delivery.

What we offer in return:

• Excellent pay + commissions
• Performance based bonuses
• Career Progression
• Monthly phone Allowance plus more
• Annual wellness allowance
• Generous commission structure plus over supply of leads!
  
  Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
  Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Expression of Interest: Air Traffic Control Instructor

Our Benefits

• ThalesFlex – Hybrid work environment
• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities
• Sonder – Wellbeing & Support Partner

Our Team

From take-off to landing, Thales offers the most complete range of solutions to provide dynamic Air Traffic Services to support today's growing domestic and international travel requirements. Utilising this knowledge and experience Thales Australia will deliver a harmonised Civil/Military Air Traffic Management System (OneSKY) in Australia to Airservices Australia and Defence. 

This will enable a new level of safety and efficiency, while also reducing delays for the travelling public and providing opportunities to improve environmental outcomes. OneSKY will transform Australia’s sky and we are proud to be partners in its delivery.

Your Role

We are conducting an Expression of Interest for Air Traffic Control Instructors to work within the OneSKY operational training team, providing specialist operational training analysis, curriculum design, training product development and training delivery for the OneSKY program.

Core duties include:

• Conducting assessments on future required training (i.e. Training Needs Analysis)
• Developing the course curriculum and training materials (including practical simulation exercises) to satisfy the outcome of these assessments
• Delivering ATC systems training (including pseudo-pilot functions)
• Managing exercise environments
• Conducting training evaluations and reviews
• Providing ATC systems training advice to the OneSKY program
• Working to budget, quality and schedule requirements

Your Experience:

On day one in this role, we'll expect you to bring the following skills, experience and behaviours:

• Designing and developing practical air traffic control simulation exercises for use in a formal training environment
• Designing, developing and delivering training courses
• Providing workplace training and assessment (or similar) and ideally hold a Cert IV in Training and Assessment (or higher)
• Operating ATC simulator platforms with significant knowledge in the data, hardware and software performance requirements and hold a Diploma of Aviation - Air Traffic Control with operational ATC rating/endorsement experience within Tower/Approach and/or Approach/Enroute Control
• Australian Citizenship to be eligible for security clearance.
• Flexibility for some domestic travel
• Valid Drivers License

#LN-HN!

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Cars24 have raised over US$200mm in funding at a billion-dollar valuation. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets for 2021.

Can you imagine a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows up at your doorstep to either love or return at no cost. Every car passes a 300 point inspection report and comes with a 6 month warranty. We own our cars, which allows us to guarantee quality. Our #1 goal is to deliver exceptional customer experience. Let’s make buying cars a truly joyous and painless experience.

About the role:

As a Customer Operations Specialist, you will be part of a team that ensures that our customers receive a smooth, consistent and exceptional customer experience. In this role, you will support the logistics and local teams in getting vehicles ready for delivery by fulfilling registration processes and by ensuring all items that need to be delivered with the vehicle are on board and ready to go from documents to keys to logbooks. You will be expected to bring your A-game every day and be an energetic and enthusiastic member of the team, comfortable at juggling multiple tasks on tight deadlines. As the last set of eyes over a vehicle before it’s loaded for delivery to its new owner, you will have an eye for detail and share the high standards of the business. The right mindset and cultural fit are critical in our consumer obsessed, dynamic, entrepreneurial, data driven, collaborative start-up, with a huge ambition to transform automotive retailing in Australia

What you’ll be doing:

• Owning relationships with local Transport offices to ensure speedy registration turn-around on cars
• Owning all customer documentation that needs to go to the customer physically on the day of delivery
• Ensuring the right car is dispatched on the right delivery vehicle, on the right routes, with the right documents and customer delight packages
• Liaising closely with our customer service delivery teams to ensure they are able to execute their customer-facing tasks (e.g., paperwork, car delivery and pick-up etc.)

What you need:

• Customer first mindset
• Detail orientated - Being the person who sees the missing piece of the puzzle where others can’t
• Positive and enthusiastic team player - Teamwork makes the dreamwork
• Excellent communication skills to enable you to get the job done
• Problem solver, likes a challenge
• Experience of operating in highly customer centric businesses
• Experience of working in a high volume, fast paced and dynamic environment
• Experience of monitoring and managing multiple KPI’s
• Previous experience working in automotive registrations is preferred
• Hold a current unrestricted drivers license
• All applicants must be prepared to undergo a police and background check.

What we offer in return:

• Competitive pay: full-time salary
• Monthly Phone Allowance
• Career Progression
• Performance based bonuses
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a "can-do" attitude

Aussie mobile brokers work remotely and flexibly, servicing customers in a way that suits both parties. Typically, that’s virtual either by video chat or phone, but can also mean face-to-face catchups in mutually convenient locations.

As an Aussie mortgage broker, you’ll:

• have the backing of Australia’s #1 brokerage*

• benefit from pre-qualified customer leads booked into your diary

• receive loan processing support so you can focus on customer service and income growth instead of paperwork

• Enjoy a competitive commission structure, with upfront and trail commissions paid on every loan you settle

• be able to work remotely and nominate your own operating hours

About the role:

Opportunity for an experienced Administrative Assistant to provide support to Chief People Officer and Chief Digital Transformation Officer. You will provide the high level executive support preparing correspondence, reports and presentations, dealing with highly confidential information, diary management, expense management, coordinating travel, event management, organising and providing support at management meetings as well as liaising with other key internal and external stakeholders. We are in growth and there is always something to do, you will be constantly delivering with the support of a high performing team who collaborate, support each other and have fun whilst doing it. You will have the opportunity to work on additional ad hoc projects

We are seeking to appoint an Application Support Lead to be located in our VIC, NSW or QLD office. This is a newly created role and will support our Manager, IT Operations by managing and monitoring the Australian Engineering and Design application platform. You will focus on Engineering and Design applications, cloud technologies and security, ensure integrity of all systems, integrations, and security of data.

• Install, configure, maintain, and support AutoCAD suite of products, 12D Synergy / Modelling, TuFlow modelling, BlueBeam and QGIS with the ability to package the applications using Intune or SCCM.
• Provide technical support and troubleshoot problems with existing applications.
• Recommend improvements to existing applications and prepare proposals for new software development projects.
• Perform quality assurance testing on new applications to ensure they meet industry standards for functionality and usability.

BRAND NEW STORE OPENING MARCH/APRIL 2024: 

Located opposite The Melbourne Town Hall Melbourne CBD (Old EB Games Location on Swanston Street) 

We are looking for enthusiastic DAY, EVENING AND OVERNIGHT crew to join the team at our McDonald’s. We have a variety of PART TIME positions available including customer service and food preparation roles.

We are a 24 hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast Food Award.

Your keys to success:

• Well-presented, friendly and organised
• Adaptable to a fast paced environment
• Able to deliver a high level of customer service
• A great team player
• Police Check required if successful (applicants over 18 years only)
• Full working rights in Australia is required

Tasks & Responsibilities:

• Customer Service
• Maintaining a clean work environment
• Preparing hot, fresh delicious food
• Working within a team to deliver the best quality, fastest experience for our customers

Perks of being a part of our Team:

• Discounted Maccas (Yum!)
• You will receive our world renowned training
• Flexible work hours, we offer shifts that fit around your life and commitments
• We are a diverse work place and equal opportunity employer
• Our workplace is fun and welcoming

This role is a 12-month max-term contract

THE ROLE

We are looking for a strategic-thinking Digital Content Director to join our dynamic team of Thinkers & Makers at Prodigious PLAY.

As a senior leader in the PLAY team, you will be responsible for managing a team of 2 to deliver integrated digital content strategies seamlessly into larger marketing campaigns for some of the most well-known local and global brands.

You will work collaboratively with all partners – particularly the media agencies of the Groupe, clients and direct, to provide innovative and value-based content solutions across a broad range of digital channels - Social, Bvod, Digtial Audio etc. You will act as a platform expert to guide clients and help inform decisions for content, lead the brief response process, and collaborate with different skillsets and capabilities.

This is a highly client/agency-facing role, so we will be looking for solid client servicing experience and presentation skills. You must have proven skills in developing digital content strategies and presenting content solutions to meet brief objectives. You will be responsible for the daily management and ongoing development of your team, and report into the Head of Content.

You’ll be responsible for:

• Implementing content strategies that integrate into broader media and marketing plans and delivering high-quality content from concept to production.
• Team leadership – ongoing development and management of Content Managers & Executives to enhance their thinking and deliver innovative content solutions.
• Drive new business opportunities for PLAY through agency and direct client engagement.
• Knowledge of all aspects of our solutions across Prodigious + PLAY and how we integrate with media and creative to provide holistic and seamless content experiences

The person we’re looking for:

• Ideally 6 - 7 years of agency experience, or experience in a similar role.
• Ideal for a Senior Content Manager looking to step up into a director role, or a Business Manager or Media Manager with strong digital skills looking to pivot into content.  
• The new media landscape, and how content plays a pivotal role in delivering business outcomes for brands.
• How to build case studies and communicate the effectiveness and impact of past campaigns to demonstrate capability and drive new business.
• Strong people management skills and effective communication skills.
• Client management and experience working with senior stakeholders.

PUBLICIS GROUPE BENEFITS

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful, and Financial wellbeing
• A rewarding office environment backed up by our Publicis Liberté flexibility approach working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to achieve your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva!
• Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

Prodigious, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

What you’ll do

• Lead simultaneous software implementation projects, from kick-off calls to go-live and post-training reviews, ensuring projects are completed within budget and TTV timeframes are met.
• Collaborate with a team of consultants and developers to customise and develop software solutions, fix bugs, and deliver top-notch customer experiences.
• Deliver system training to new and existing customers, keeping them up-to-date with the latest system features and best practices.
• Assist customers with software configuration to meet their changing needs and ensure optimal system performance.
• Ensure billable utilisation targets are met and engage with sales teams, implementation consultants, and customer support to deliver exceptional service, both in person and remotely.

• Effectively communicate with customers, manage their expectations, and identify new opportunities for training and consulting services.
• Manage project scope, timelines, and budget to deliver reference-able customer projects and achieve KPIs set with the relevant Delivery Services Manager.

What you'll need?

• 10+ years experience with WFM, Payroll, or CRM software is essential in this role!
• We need someone who has a proven track record of delivering multiple concurrent software implementation projects - so if you're up for the challenge, we want to hear from you!

• Your excellent English written and verbal communication skills will be essential to manage customer expectations and to effectively train and communicate with our clients.
• Solid knowledge of software project management principles and methodologies will be critical to ensure successful project delivery.
• We're looking for someone who can work autonomously while maintaining a high level of professionalism.

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to LinkedIn Learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

Are you looking for:

• Job Flexibility?
• A career path with room for advancement?
• A company that nurtures your growth potential?

Join Marley Spoon and help us revolutionise the way people shop, cook and eat. We’re proud to have been recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods. Enjoy flexibility, career growth, and immediate start opportunities. Make a real difference and apply today for our Junior Sous chef role at our Chefgood division.

Chefgood was founded in Melbourne by passionate chefs with the belief that “not all prepared meals are the same”. We are passionate about food and offering nutritious, delicious and high quality meals to our customers. We are proudly Australia's top rated ready meal delivery service.

We are looking for casual Production Chef's to support the kitchen operations team, at our Keysborough location.

The Role in a nutshell:

• Preparation process of getting raw foods ready to be turned into delicious meals.
• Ensure that all recipes are accurately scaled for production and that the necessary ingredients and equipment are available.
• Work closely with the production team to ensure that all products are manufactured to the highest standards of quality and consistency.
• Ensure all FSQA requirements are met and maintained in your area.
• Bulk cooking
• Ensure compliance with all regulatory requirements, including food safety and environmental regulations.

• At least 1 year industry experience.
• Cert 3 in commercial cookery.
• Current food handlers Certificate and be aware of working in a HACCP certified facility.
• Be task orientated and be strong in time management .
• Bulk cooking / Catering experience preferred.
• Will be working in a strong team environment
• Available Monday to Friday 6am - 3pm
• Physically fit and are able to lift up to 15kg bags of food items with ease.

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Take advantage of free on-site parking, making your workday hassle-free.
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive atmosphere where over 50 nationalities come together.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of work.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential. 

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.

Exciting opportunity to join our Operations Team in Laverton Nth.

Jaybro has been a leader in the civil construction sector for over 25 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors across Australia and New Zealand, with offices, warehouses and manufacturing facilities across both countries, Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.

We are seeking dedicated and responsible Warehouse Operator with experience in manufacturing to join our energetic team. As a Warehouse Operator, you will play a pivotal role in upholding our brand promise by ensuring the safe and timely delivery of our products by living our core value of WOW customers. This position is not just about being a warehouse operator; it will also include production operations and immersing yourself in Jaybro’s culture and embodying our core values in every aspect of your work.

As a Warehouse Operator, you will be responsible for performing tasks such as receiving and storing goods, picking and packing customer orders, maintaining a clean and organized work area.

Key Responsibilities:

• Receive and store goods in designated areas
• Pick and pack customer orders accurately and efficiently
• Perform quality control checks on finished products
• Maintain a clean and organized work area

• Strong commitment to safety
• Forklift license and experience
• Prior experience in warehouse
• Attention to detail and accuracy
• Good organizational and time management skills
• Ability to work effectively in a team environment

• Great company culture & high employee engagement where all employees have a Stake in the Outcome (Profit Share Bonus).
• Training & development opportunities
• Dynamic and supportive Management & Team
• Positive and inclusive work environment

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now.

As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required.

We've known it for years, but now it's official - Jaybro Group is proud to be certified as one of Australia's Great Places to Work® three years in a row!

We've been recognised for our outstanding culture and brilliant team. Find out more: https://www.jaybro.com.au/blog/post/jaybro-group-certified-as-great-place-to-workr.html

Title:

How would you design the future?

Are you passionate about solving the world’s biggest issues?

Explore your curiosity for the future with KBR’s self-guided Graduate Development Program that puts you in the driver’s seat of your career.

Join our best and brightest and we’ll help you match their excellence and expertise and shape you into a future leader who can help us pave a better, more sustainable world, together.

Who is KBR?

We work with customers across the nation to deliver sustainable infrastructure projects that enhance the future for all Australians through providing innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets. Learn more about Infrastructure Solutions here: https://kbr.foleon.com/is-australia/who-we-are/who-we-are

With more than 29,000 employees located across the world, KBR’s global business is at the forefront of technological innovation. We are constantly evolving and moving industries and our customers forward to deliver leading science, technology and engineering solutions to protect, advance and serve life on Earth and in space. Organisations and governments around the world come to us to take on their most complex objectives, for which our experts produce solutions for the most critical challenges of our time.

Your opportunity to make an impact

As a graduate beginning your career at KBR, you will explore what’s possible for your future with hands-on, real-life experience on our full suite of projects and disciplines, with guidance and mentoring from experienced professionals who will help you grow into a leading professional in your sphere of expertise.

Our self-guided program gives you the freedom to build your own roadmap and unlock your passions, empowering you to set your sights beyond your job description – whatever direction and however far that extends. Your on-the-job experience will be balanced with regular training that builds a solid foundation, setting you up to become a future leader in your field who’s technical skills shine.

You’ll also experience a healthy dose of fun at social activities and industry events through our IMPACT Program, connecting you with our national network of young professionals who share your excitement for the future. https://vimeo.com/715801665

About you

You are a curious and driven individual who shares our vision for a better, more sustainable world. You strive for excellence and aren’t afraid to step up and take opportunities, however they come and whatever they look like.

You’re an innovative thinker who cares about making an impact and continually searches for creative approaches to problem-solving. You’re a team player who is passionate about collaborating to create the best solutions and make a lasting impact on the communities we serve.

You will have graduated with a tertiary qualification related to your field between January 2024 and January 2025.

We are seeking applicants for the following disciplines:

• Civil Engineering
• Structural Engineering
• Digital Engineering
• Computer Science
• Environmental Engineering
• Electrical Engineering
• Mechanical Engineering
• Sustainability
• Project Management

At KBR, we value you – here’s how

At KBR, we are a people company; a team of teams that thrives from a culture founded on caring, inclusion and learning. That’s why we create conditions where everybody can flourish and trust our people to work in a way that suits them.

We value our people’s individuality and offer flexible working arrangements that give you the freedom to have your best day at work, every day, whatever that looks like for you.

Learning and supporting our people through their professional development is an important foundation of our culture. To reflect this, we financially support our people’s professional membership subscriptions to enhance their overall competence in their sphere of professional expertise.

To reward and motive our people’s great work, we offer a variety of corporate discounts and benefits to suit our diverse and growing workforce.

Help shape tomorrow by applying today!

1. Submit your application

Submit online application, CV, cover letter, transcripts and right to work. Make sure you include details about work experience, education, and extracurricular activities, such as volunteer work, clubs, etc.

2. Complete the Online Evaluation

Selected candidates will be invited to complete a blended online test where we will be able to get to know you better – we’ll take a look at cognitive ability, personality and situational judgement.

3. Complete a video interview

Selected candidates will be invited to complete a video interview at a time convenient to you. We will provide you with several questions for you to answer and record via an online video interviewing platform. You will have a chance to read the questions prior to recording your answer. Let us see your personality and really get to know the real you!

4. Attend an in-person interview

Selected candidates will be invited to attend a face-to-face interview which will include an individual interview with the business. This provides you with an opportunity to share with the team a bit more about yourself and the reason why you want to join KBR as a Graduate.

5. Offer to join the Graduate Program

If you are successful, you will receive a phone call from our recruitment team to offer you a position within our program. Congratulations!

Don’t miss out on your opportunity to leave an impact on our society with one of Australia’s leading science, engineering and technology businesses. Apply now and follow us on LinkedIn to stay up to date with all our latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-JB1

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Location: Australia, remote

Pay Rate: AUD 33 per hour

Contract: 12-month fixed-term contract with view to extend, 37.5 hours per week

Hiring Manager: Rebecca Usherwood

Recruiter: Frazer Morton

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Australian Librarian community.

You'll start as a solo marketeer, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia literature and library-specific resources. You'll be moving into this position as a team of one with the support of many, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers. You'll be responsible for defining, building and managing the right team to support user growth within the Australian Librarian customer segment. You will be commercially minded and comfortable deciding where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
• Engaging with customers within the literature and library markets (both external and school libraries), connecting with Australian authors and influential associations, and working alongside other Segment Managers and Australia to develop plans for potential development and direction of library-specific resources.
• Sales and marketing:  Spreading the word to new customers, whom we can help and support! Creating and managing specific social media activity and making sure the right messages reach our customers at the right time. Connecting with Australian authors, large organisations and influential decision-makers within the literature and library communities. 
• Digital optimisation – Creating and executing a new user experience for Australian Librarians via our web and design teams and continuously improving this.
• Business management and strategy – Putting plans in place to help achieve our ambitious growth targets and working with other Segment and Country Managers to understand what’s working and how we can improve.

You’ll work with: 

• Rebecca Usherwood - Head of APAC and Country Manager for Australia will be your line manager and mentor.
• The Australia Segment Managers team
• The Australian Marketing team
• The English and Integrated Units Product Owner
• The Twinkl Partnerships Team

To succeed in the role, you will:

• A strong entrepreneurial mindset and a propensity for action.
• Thorough knowledge of popular Australian authors, a love of literature and the Australian Librarian market, and our customers.
• Have relevant and recent professional qualifications and teaching experience; Undergraduate, Postgraduate or Masters degree in primary education or appropriate equivalent degree;
• Sound decision-making skills and diligent in seizing new opportunities.
• Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
• Ability to communicate a shared vision and motivate individuals and a team.
• Methodical, highly organised, accurate and execution focused

We're interested in anyone who meets one, or a combination of the following:

• Cares passionately about literature and the education that happens within local and school libraries.
• Experience marketing a product within the education sector.
• Thorough knowledge of the education system in Australia.
• A minimum of two years experience working as a Teacher/Librarian and has connections and knowledge of Australian authors and influential decision-makers within the literature field.
• Understands what good prioritisation is, and values output and results.
• Is super-positive, optimistic and works well within a range of teams.
• Is resilient and can respond to internal and external feedback positively and professionally. 
• A strong entrepreneurial mindset and a propensity for action.
• Sound decision-making skills and diligent in seizing new opportunities

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Twinkl are proud to be an Equal Opportunities Employer. We celebrate diversity within all of our teams and are committed to continuing to build an inclusive workplace for all. If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world.

Our Recruitment Process:

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

We are seeking a skilled and experienced GCP Data Engineer - Consultant to join our AIATeam.

Role: GCP Data Engineer- Consultant

Location: Melbourne

Open for Subcontracting - Daily rate - AUD 600 to AUD 700 INC of all Charges

Skills Description:

Qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of IT experience in software development is necessary for this position.

Basic Skills:

• Proficient in Unix and Python.
• Fair knowledge of GCP Fundamentals and Data warehouse concepts.

Key Skills for the role:

• Experience in IBM Infosphere Datastage.
• Familiarity with Unix.
• Python proficiency.
• Fair knowledge of GCP fundamentals.
• Understanding of Data warehouse concepts.
• Capability to work independently and autonomously.

Nice to have Skills:

• Experience with SQL.
• Knowledge of Control-M.
• Knowledge of GCP – Usage of Data flow, Airflow & Google BigQuery.
• Experience with Git.
• Exposure to production environments.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment, and interesting training opportunities.

Digital Activation Manager

Spark Foundry is looking for a Digital Activation Manager to join us in Melbourne. We are one of the fastest growing agencies in Australia and the world.

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Intelligence and technology. Big ideas, forensically measured.

All that while being a good human? Sound like you? Sound like where you’d like to be? We’d love to meet you.

WHAT BENEFITS DOES SPARK OFFER?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs 
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

THE PURPOSE OF THIS ROLE

The Digital Activation Manager is responsible for the end-to-end delivery, of digital media campaigns, across one of Australia’s most well-known brands. You will have the ability to grow your career quickly with this innovative and powerhouse brand – working on campaigns that delve into all facets of the digital landscape. This role will help deliver all business reviews, as well as heavily assisting the Digital Activation Director with quarterly business reviews, product development, and assistance with new business. This role must ensure the performance of all client accounts within their team and that clients’ investment delivers against their business objectives whilst also building exceptionally strong relationships with them. The Digital Activation Manager will be responsible for the response and overall quality of the Direct IO & Programmatic response to brief, define campaign KPI’s and measurement of the campaign alongside the delivery of the post campaign report.

The Digital Activation Manager is also responsible for supporting, coaching, developing and overall management of their team to ensure client needs are met.

If you have strong Direct experience with some working knowledge across Programmatic and/or Social, this role will give you a fantastic opportunity to upskill and gain broader digital expertise.  

WHAT KEY RESPONSIBILITIES DOES THIS ROLE HAVE?

• Full ownership of client relationship, service, and performance across a tier 1 client - engaging line manager when required in a timely fashion. This includes:
• Leading response to client briefs and building digital media recommendations that achieve strong client outcomes
• Ensuring the team is executing a smooth implementation and delivery of all digital campaigns
• Timely and accurate delivery of ad trafficking
• Excellent data analysis skills and ability to translate insights into actionable recommendations
• Ability to design test and learn framework
• Management of Digital Executives & Coordinators on a day to day basis – identifying relevant training for them
• Responsible and accountable for output of their team

Team & Communication

• Developing strong working relationships with their immediate team and wider agency team
• Full ownership of all workflow, engaging line managers when required in a timely fashion with no errors
• Developing strong working relationships with line manager and able to manage upwards.
• Excellent communication skills with close monitoring & escalation of issues in a timely manner.

Client

• Timely and professional client communication (for example: answering a client email within 24 hour with a courtesy response on all that require additional time).
• Works autonomously to meet client objectives and deliverables via innovation
• Lead client contact, providing key market and business update to clients, business reviews, education sessions and leading responses.

Technical

• Excellent Direct IO, and/or Programmatic and/or Paid Social experience. Significant experience in delivering Direct campaigns to achieve client results.
• Deep understanding of platform features and how it can deliver outcomes for clients.
• Experience using: Google Ads, DV360, CM360 & Meta Ads
• Deep understanding and experience working across Paid Search
• Strong ability in designing and implementing testing framework
• Excellent data analysis, insights and reporting ability translated into actionable improvements for client outcomes
• Keeps up to date and has an opinion on industry trends and beta products for testing.

KEY REQUIREMENTS

• Preferably a university degree or higher education qualifications.
• 3+ years’ experience in Direct IO, programmatic or ad operations role in a media agency or in house
• Experience in managing client communication and relationship as well as a portfolio of clients
• Experience in people management
• Proficient in using: Microsoft Office - Word, PowerPoint, and Excel
• Ideally you have experience across programmatic platforms: DV360, Verizon, TTD, Amobee, Mediamath, AppNexus.
• Experience using CM360 for trafficking and reporting purposes. Experience in other adservers (Sizmek, Flashtalking, Celtra) nice to have but not essential.
• Strong understanding and working knowledge of Australian Media Landscape
• Excellent understanding and working knowledge of digital marketing/advertising

Spark Foundry, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people. 

An opportunity has arisen for a well presented front of house professional to join Melbourne’s highly successful Residential team.

You will be based in various state of the art project displays in and around the Melbourne CBD. This would be suitable for current Business or Property students looking to gain work experience within real estate. 

The successful candidate will hold ownership of:

• Welcoming all guests, clients and customers to the display
• Administrative duties including collecting personal details and assisting with record logs
• Supporting our high standard engagement approach through achieving ‘memorable client experiences’
• Assisting with the management and maintenance of our inhouse technology (including i-pads, touch TV’s, projectors etc)

We are seeking a highly experienced and passionate Portfolio Director of Talent and Culture to work on a Full Time basis. You will be responsible for managing all aspects of the human resources function and supporting the growth and development of the team with a hands on approach.

Keys duties include, but are not limited to the following:

• Reporting to the Portfolio General Manager, you will collaborate with the Leadership Team to provide  guidance, motivation & advice on all HR related matters
• Drive Team Member Engagement and promote a positive culture
• Develop and continually review HR strategy on learning & development, engagement, recruitment / retention,  rewards & recognition, workforce planning & people initiatives
• Act as a trusted advisor and provide advice in the resolution of issues including performance management, grievances, investigations, role changes and remuneration reviews
• Complete HR reports and projects

• Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility:
• Through the Chef de Parties and Kitchen Brigades hands on supervision of the food service operations on a day to day basis.
• Ensure food standards, preparation, presentation and cooking techniques meet hotel standards and maintained at that level.  Work with the kitchen brigade and take corrective action where appropriate if standards are not met.
• Strive continually for innovative, quality, value for money food, which is presented and served in the most complimentary way.
• Collate, photograph and cost all recipes.  Ensure they are followed accurately, and to the Hotel standards. Food is to be checked and tasted at all times and at the beginning of every service to check for freshness and quality.
• Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.
• Work closely with the front of house team to meet food and beverage operational objectives.
• Co-ordinate the weekly food requirements with regards to purchasing with consideration for delivery times, shelf life, forecasted sales and storage capabilities.
• Co-ordination of the stewarding team to meet the kitchen’s requirements.
• Ensure that all kitchen staff are fully briefed prior to commencing their shift.  Delegate duties to the shift Kitchen Brigade so all aspects of the shift are covered promoting a team working environment.
• Encourage Kitchen brigade to be aware of market needs and trends so their product meets these requirements.
• Take responsibility to ensure all required tasks and delegated projects are completed accurately and within given time frames.

• Operate as part of the Kitchen team in the pastry section with the highest level of professionalism and organisation.
• Work within the pastry section and take corrective action where appropriate and within company guidelines if standards are not met.
• Complete tasks in the production of pastries and desserts under the direction of the Restaurant Chef as required.
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standard guidelines and maintained at that level.
• Meet and exceed guest expectations, enabling the Food and Beverage operation of each department to be recognised as purveyors of consistent, quality and value for money cuisine.
• Assist with training Commis Chefs and apprentices to desired standard this includes full working knowledge of the section and department.
• Ensure the highest possible standard of hygiene is practised and maintained by the pastry section within the kitchen team to meet Health & Safety regulations and HACCP food preparation guidelines.

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.