Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Darwin on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkle

About Us:

CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role:

As the Government Relations Senior Adviser, you will be responsible for the day-to-day engagement with government on policies, programs and standards and advising on how they will impact and influence CDC’s operations. The Adviser will be responsible for developing CDC’s positions to government entities and ensuring that CDC’s interests are effectively communicated and advanced through advocacy, relationship building and strategic engagement with elected and appointed officials, government agencies, industry groups and other stakeholders.

Duties include:

• Build and maintain relationships with elected offices, government agencies, and key stakeholders.

• Analyse and track policy and regulatory developments, providing strategic insights to stakeholders.

• Represent CDC in routine meetings with government entities and stakeholders.

• Lead advocacy campaigns to promote CDC’s stance on key issues.

• Prepare and deliver impactful submissions and presentations to government bodies.

• Support the development of formal partnerships and provide specialized knowledge of regulatory frameworks while ensuring internal collaboration for an effective government relations approach.

About You:

We are seeking a highly motivated individual with strong government-based stakeholder engagement skills with a strong exposure to government relations, public affairs, policy development or related field. You will have high-level written and interpersonal presentation skills, suitable for engaging at executive and board levels, effectively representing the company in engagements with stakeholders.

Working Rights:

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here’s what you’ll be doing:

The Director of National Parks requires the services of a Ruby Developer to assist the Biodiversity Informatics team. The Ruby Developer will work with the team to extend an existing Rails application to support entry and updating of additional data types.

We are looking for an experienced Rails/Ruby developer with excellent team work skills, to work full/part (0.6 FTE minimum), onsite at the Australian National Botanic Gardens (Canberra), online/remote, or hybrid.

A knowledge of, or interest in, names and taxonomy of living things would be an advantage but we are keen to hear from candidates who have the ability to listen and respond intelligently to requirements regardless of prior experience in the domain.

For full requirements and selection criteria please refer to the attached statement.

Estimated start date

Monday, 05 February 2024

Initial contract duration

5 months

Extension term

6 months

Number of extensions

1

Location of work

ACT, Offsite

Working arrangements

Full or part time, minimum of 0.6 FTE. Onsite, remote or hybrid working. Meetings online, regular and as required

1. Demonstrated prior experience developing high quality online interfaces for data entry and update using the Rails framework. 30%

2. Excellent technical skills including some or all of: Rails, Ruby, Postgresql, JQuery, Bootstrap, Minitest, Git, AWS hosting, Jenkins. 50%

3. Ability to work productively in a small team environment. Willing to explain, listen and discuss code and tasks. Effective written and verbal communication skills. 20%

Desirable criteria

1. Experience or interest in working with biological taxonomy data including names published in accordance with the provisions of the International Code of Nomenclature for algae, fungi and plants (ICN) and the International Code of Zoological Nomenclature (ICZN) would be an advantage.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

Do you enjoy creating memorable guest experiences? Join our team as our next Guest Service Agent and build your career with Accor! 

Currently, we are looking for a highly motivated and passionate Guest Service Agent to join Novotel in Canberra.

The successful candidate will have a love for delivering exceptional guest service and have an eye for accuracy. Reporting to the Front Office Manager, will be responsible for the following duties:

• Providing high standard of customer service at all times
• Attending guests’ phone calls, managing inquires, and check in & check out of guests
• Offering and promoting products/services to guests
• Undertaking general clerical & administrative duties where needed

Love getting out on the road, having control over your schedule and the idea of an early-afternoon knock-off? Are you looking for autonomy, flexibility and a supportive culture?

A role as a hygiene technician with Initial Hygiene could be what you’re looking for.

What to expect from a role as a hygiene technician with Initial Hygiene:

• A fully maintained company van including fuel card
• All the tools you need: mobile phone, uniform, safety boots and more
• Employee cash incentive programs and bonuses
• Comprehensive induction, training and qualifications
• Access to our employee assistance program for you and your family
• Ongoing learning, development and a range of career pathways

Previous experience is not necessary to join. We’re looking for people who have:

• Valid manual Australian driver’s license
• Ability to complete a pre-employment medical and police check
• Experience working independently to achieve targets
• Good communication skills
• Confidence using a mobile phone service app/tablet
• Ability to manage, maintain and build client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.   From washrooms to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials -

"As an Initial Hygiene Technician, you feel like your own boss."

Stephen Kroger

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”

Jim Evans

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

Windscreen Fitter Apprenticeship Full Time - Fyshwick, ACT O’Brien Glass have an exciting opportunity for you to begin your new career within the Auto Glass industry by joining our Fyshwick Service Centre as an Apprentice Windscreen Fitter!If you love delivering a first-class customer experience, want to receive supportive on the job training and receive a full qualification, then this is the right role for you! We are looking for hands on, customer experience champions to join our team ASAP!What you’ll be doing: Undergo the O’Brien Cert III in Automotive Glazing through our O’Brien® Auto Technician Skills Development Program Participate in the O’Brien® Auto Technician Skills Development Program. This program is designed to develop Auto Technician capabilities to the level required to repair and replace glass on any type of motor vehicle to Australian standards. Learn how to complete windscreen re-calibrations for Advanced Driver Assistance Systems (ADAS) Undertake glass chip repairs Deliver an excellent experience to our customers Deliver the service in a professional and timely manner What we are looking for: Must be comfortable dealing with customers face to face and keeping them engaged Have a true passion for delivering customer service excellence MUST be able to drive Automatic and Manual vehicles! Reliable, positive attitude and willingness to learn the trade Retail or automotive knowledge or experience is an advantage but not required. Exceptional interpersonal skills with a reputation for positively engaging and influencing others Strong attention to detail and accuracy A high level of self-awareness and desire for ongoing personal development Desire to succeed, with an energetic and enthusiastic approach. Demonstrates a commitment to achieve results and is positive in times of pressure. Good organisational & time management skills with the ability to prioritise conflicting tasks. Employees who are looking for long term career opportunities!  The Perks: Flexible rostering with options for penalties and overtime Ongoing incentive programs and recognition Ongoing learning and development during and after your Apprenticeship  Supportive team members and management Tools and uniform provided Realise your potential and build a great career with O’Brien and Apply today! As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse…

Click here to view more detail / apply for Windscreen Fitter Apprenticeship

Cleared are currently working with Defence & are looking to speak to a NV1 Network Technician based in Canberra for a 12-month contract plus a 1 x 12-month extension option due to start immediately! This is a major Defence project & the Network Technician will be required to report into the Development Technical Lead. Canberra Based Offices must be Onsite. 12 Month Contract plus 1 x 12-month extension option & Immediate Start! Responsibilities The Network Technician will be required to perform and/or have responsibility for duties including, but not limited to Position Description:

Identify, evaluate, and manage the adoption of appropriate tools, techniques, and processes (including automation and continuous integration) to create a robust integration framework.
Develop concept and capability in alignment with technical requirements, including criteria covering connectivity, capacity, interfacing, security, resilience, recovery, and access.
Translate logical designs into detailed designs and implement solutions as per agreed network architecture patterns.
Contribute to the development and maintenance of artefacts such as Build.
Guides, As-Built-As-Configured Documents, Standard Operating Procedures (SOPs), etc.
Contribute to the development of system integration policies, standards, and tools.
Collaborate with vendor/supplier specialists to provide solutions and optimise designs to achieve expected outcomes. It is expected that the candidate may not be familiar with certain technologies or products but will be able to gain a working knowledge rapidly based on their prior knowledge and experience.
Work with peers in a highly collaborative and high-performing team environment.
Report to the Development Technical Lead in relation to status of activities, identified risks, and task completion at a high enough level to allow upward communication through the organisation.

Skills and Experience:

Over 5 years' experience in implementing large scale ICT networks (i.e. switching and routing) using Arista equipment.
Detailed knowledge of different cyber security and network technologies
Knowledge and experience in working on geographically dispersed and constrained networks, the associated security threat landscape and related mitigations.
Experience in developing solutions for private cloud or tenancy.
Experience in building and deploying within a segmented network environment, with focus on virtualization and platform layer.
Experience in implementing and testing Quality of Service (QoS) DSCP markings of traffic to meet defined standards within secure federated environments.
Basic understanding of Hypervisor/Hyper-Converged Infrastructure, Active Directory and PKI certificate services
Ability to take requirements, standards, and frameworks and apply them in a practical application to future proposed solution designs and systems.
Ability to adapt quickly to changing requirements in a fast-paced environment to meet changing deadlines and shifting priorities.
Experience in developing highly available/fault tolerant systems, networks, and infrastructure in a connected, partially connected, degraded, or often disconnected state.
Skills and experience configuring the following technologies:
Fortinet Fortigate
F5 BIG-IP
Riverbed Steelhead
VMWare vSphere / ESXi / NSX
Nutanix AHV
Arista
Gigamon
Cisco Unified Communications VOIP/VTC systems
Skills and in-depth knowledge of the following scripting languages:
Ansible
Python
Bash
PowerShel

Desirable:

Strong consideration will be given to candidates with a minimum of 8 years of relevant experience with Joint / Coalition Defence environments, with 3+ years of audio and video collaboration using Cisco products post certification date.
Experience working within the Defence environment.
Knowledge and skills in the design, implementation, and configuration of automation and orchestration technologies and services, for example Ansible, Git, Scripting.
Ability to rapidly build, automate, and deliver proof of concept systems to support analysis, testing, accreditation and development activities, preferably within a DevSecOps process.
Detailed knowledge and skills in design, implementation and configuration on one or more of the following technologies:
Network Segmentation
Micro-Segmentation
Software defined network (SDN)
Voice and video collaboration technologies
Next Generation Firewall, e.g. Fortinet
F5 Local Traffic Manager, Global Server Load Balancing, Web
Application Firewall, Access Policy Management Negative Vetting 1 (NV1) is required. Candidates with NV1 would be considered on the condition that they have completed and submitted a security pack (NV1 to NV2 upgrade) to the Australian Government Security Vetting Agency (AGSVA) prior to commencement. If you do no not have a AGSVA clearance or know what this is, please do not apply! Australian Citizens Only! If you are interested in this opportunity, contact Daniel on: M : 0424 906 007 | E:

At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is seeking to engage a Finance Officer on a Permanent, Full-time basis Role Overview: The Finance, Commercial & Legal team is responsible for the integrity of the financial system. In doing so, staff will respect others, co-operate, and assist whenever possible to pursue the aims of the Business Plan. Above all, enjoy their part in the team and the organisation. This role involves assisting with accounts payable and receivable functions for the Group including the business & retail parks, and not-for-profit entities. MAIN DUTIES: Accounts Payable (AP) With direction from the Finance Officer – Accounts Payable, ensure that AP processes are completed efficiently and as accurately as possible, including:Processing large volumes of supplier invoices in the system.Ensuring payments to suppliers are made within the timeframes as set by company policy and the Finance Manager.Build strong relationships with suppliers and internal stakeholders by promptly and efficiently responding to queries. Accurately reconcile vendor statements to ensure all invoices are processed.As directed, complete the end of month reconciliation between the general ledger and the AP aged trial balance.Assist with the monthly processing of corporate credit card expenditure for all entities.Accounts Receivable (AR) With direction from the Finance Officer – Accounts Receivable, assistance with AR related tasks, including:Working constructively with internal stakeholders to obtain information required to raise AR invoices to related parties.Accurate and efficient processing of AR invoices to related parties including promptly responding to all queries.On occasions, acting as a back-up for:Raising and issuing AR invoices to customersDaily imports and exports between Sage (accounting system) and CMS (property system).Monthly reconciliation between Sage and CMS for all entities.Regularly reconcile customer accounts and work with the Commercial & Legal Senior Administrators to follow up on overdue accounts.Report monthly to management on status of outstanding debts.Monthly reconciliation of AR sub-ledgers to general ledgers for all entities along with reconciliation of inter-company balances in the AP and AR sub-ledgers.Download daily bank statements.Receipting of bank deposits into the AR sub-ledger.Produce daily Advam (banking transactional data) reports for car parking receipts and process accordingly in AR sub-ledger, along with processing any car park related refunds.Reception Relief In this role, you will be required to cover reception on a rotational roster as directed by HR management. This means from time to time there may be a requirement to assist with reception at last minute therefore positively adapting to this requirement is essential. OtherShare in delivery of cheque and cash receipts to the nearest bank branch, as required.Provide backup on…

Click here to view more detail / apply for Finance Officer

Although no two days are ever the same, there are some things that as a cash office responsible you can expect to be involved in, including 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Opening and closing the store and supporting the other members of the management team when required 
• Processing and banking daily sales 
• Inputting payroll 
• Taking ownership for the store audit result and training others on store operations 
• Receiving and processing deliveries 
• Replenishment 
• Being a COS brand ambassador and providing the best experience for our customers