The Role

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide.

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security.

An exciting opportunity has arisen for a Senior Automation Engineer to join our dynamic team in Clayton, Melbourne. In this role, you'll be pivotal in supporting the operation of our state-of-the-art Drug Product (Fill Finish) GxP manufacturing systems. With systems ranging from Allen Bradley PLCs, Siemens PLCs, Wonderware System Platform, AVEVA Historian, Apprentice MES, to OSIsoft Pi, you will use your automation expertise to ensure the smooth operation of our manufacturing processes, directly contributing to the production of therapies that could transform the lives of patients worldwide.

Here’s What You’ll Do

Your key responsibilities will be:

• Leading roles during construction, CSV/CQV, and delivery of the manufacturing facility.

• Troubleshooting complex issues within our GxP manufacturing systems for smooth and efficient operation.

• Coordinating maintenance activities across systems and teams to ensure continuity and quality.

• Maintaining and sustaining compliance culture in solution design and operations.

Your responsibilities will also include:

• Engaging and educating business owners on the capability and functionality of solutions.

• Coordinating validation activities in collaboration with Manufacturing, Engineering, Validation, and QA.

• Developing and maintaining GMP system documentation and managing compliance activities.

• Leading investigations, CAPAs, deviations, and change controls, supporting audits, and performing administrative duties as required.

The key Moderna Mindsets you’ll need to succeed in the role:

• Questioning Convention: Your role will involve innovative thinking and problem-solving skills to enhance our automation systems continuously.

• Acting with Urgency: With the mission to deliver mRNA therapies swiftly, your rapid and effective response to automation challenges will be crucial.

Here’s What You’ll Need (Minimum Qualifications)

• Bachelor of Science degree in Engineering, Computer Science, or a related technology discipline.

• Minimum of 7 years of experience in a similar role within the biotech or related industry.

• Strong knowledge of computer systems validation and GMP regulations.

• 2+ years of experience with Allen Bradley PLCs and Wonderware System Platform

• Experience working in an operational GxP facility, demonstrating a strong understanding of the regulations and standards in this environment.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Experience in Drug Product manufacturing operations such as Formulation, Aseptic Filling, Packaging and Serialization

• Experience in dealing with multiple projects and working in a multi-disciplinary team, managing multiple tasks/assignments with staggered due dates and deadlines.

• Demonstrated ability to make crisp decisions in a dynamic, fast-paced environment and build collaborative relationships with colleagues and business partners.

• Clear communication skills, with the ability to convey complex information in an understandable manner to various stakeholders.

• Experience supporting various digital manufacturing systems including Syncade and OSI Pi.

• Experience working in an operational GxP facility, demonstrating a strong understanding of the regulations and standards in this environment.

• Proficiency in IT networking, with the ability to troubleshoot and optimize.

• Understanding of biopharmaceutical processes and equipment.

• Ability to quickly adapt and learn new skills and technologies.

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

The location for this role is on customer site in the Brisbane area. To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We're Houst

• Hybrid working
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Enhanced Parental Leave – Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender
• MacBook – For business use
• An extra day off on your birthday (because who wants to work on their birthday?)
• Note: if required to work on occasional public holidays you will receive a day in lieu

Pfizer’s purpose `Breakthroughs that change patients’ lives’ fuels everything we do.  We innovate every day to help make the world a healthier place. From scientific discovery to breakthrough products to our essential partnerships around the world, we’re committed to quality healthcare for everyone. Because every individual matters. 

Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve

You will oversee and manage operational aspects of ongoing improvement projects, acting as a liaison between the project teams and the line management.  You will support our programs by managing the review of the status of the project, budget, schedules and preparing status reports. You will assess project issues and develop resolutions to meet productivity, quality and client satisfactions goals.

As a Project Coordinator, your knowledge and skills will contribute towards the goals and objectives of the team.  Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams.

How You Will Achieve It

• Taking accountability for effective project management, oversight and delivery of multiple projects that support the product transfer.
• Liaise and collaborate with key stakeholders (Engineering, Capital Projects, Operations, Quality, Supply, Regulatory, EHS, Product Transfer) to ensure the programs dependencies are fully defined.
• Develop project plans to implement key initiatives and contribute to the completion of projects.
• Take ownership, show commitment to getting things done and willingness to see problem resolution through to completion.
• Lead complex, cross-functional projects which includes defining and implementing the vision for the project and goals with input from the project sponsor and project team members.
• Be open to other points of view, cordial and willing to accept feedback.
• Manage meetings and communications for teams to drive efficient decision making.
• Manage own time to meet agreed targets, develops plans for activities on own projects.

Qualifications

Must-Have

• Bachelor's Degree in science or engineering
• 5+ years of experience
• Knowledge and application of Good Manufacturing Practice and experience in dealing with Regulatory Authorities and Auditors.
• Experience working in the research and development of pharmaceutical industry
• Good project management skills, highly motivated, strong consultative, analytical, technical, problem solving, and interpersonal skills
• Excellent verbal and written communication skills
• Proficiency in MS Project, Excel, PowerPoint

Nice-to-Have

• Master's degree
• Work experience in Operations or Project management experience
• Working knowledge of System Application & Products

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

  
Work Location Assignment: PGS Melbourne site

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

What you’ll do 

In your new role, as a Financial Viability Analyst, your key focus will be to use your financial analysis, credit & liquidity analysis, and data management skills to collect and analyse financial statements, provide recommendations, and prepare evidence based assessment reports for our customers on organizations tendering for a range of contracts. This will utilise your financial literacy & numeracy skills, as well as your ability to analyse financial statements and assign assessment scores and rating based on financial capabilities.

You will prepare evidence based reports that identify key issues and insights and make recommendations, so strong report writing and presentation skills are essential.

Using your strong stakeholder management skills, you will build rapport with external senior stakeholders in the Government and Private sectors to obtain key information such as report requirements, financial statements, assessment scope and any additional queries. You can demonstrate your time management, multi-tasking and prioritization skills, and the ability to meet deadlines and performance targets.

In addition, you will keep abreast of industry developments to ensure you are familiar with the business drivers, dynamics, macro-economic environment and challenges across a range of markets. 

What experience do you need? 

●  Degree qualifications in Accounting or Finance, ideally supported with CPA, CA or CFA Qualifications

● Corporate experience in financial services & banking domain preferred

● Commercial experience in accounting and financial statement and financial & credit analysis

● Understanding of risk management and mitigation

● Ability to meet deadlines and performance targets   

What could set you apart? 

● Ability to analyse data to form recommendations and provide insights

● ​Ability to multi-task & manage work priorities in a fast paced environment

Primary Location:

Function:

Schedule:

Job Title

Job Description Summary

Job Description

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. 

About the role

• Provide general overall facility management services, including continuous monitoring of office/facility
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
• Coordinate with outside contractors for the service and repairs of equipment

About You

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
• Previous customer service experience
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

Who Will Be In Your Team

Colleagues in the Chief Medical Affairs Office aspire to be the most trusted and innovative medical partners, to shape the future of healthcare for patients. Our purpose is to shape the end-to-end life cycle of our medicines with clinical insights that uncover, anticipate and address population and patient health needs. We are scientific and clinical professionals working with partners across many sectors to generate evidence and provide quality medical expertise to HCPs and other decision makers and address care gaps.

We are transforming how we engage with HCPs and patients, setting a new industry standard for digital, in-person and hybrid interactions centred on science-based engagement tailored to customer needs.

What You Will Achieve

The Medical Manager, Dermatology role is an opportunity to shape and expand the future of medical affairs at Pfizer and across industries to achieve our aspiration and fulfill our purpose of leading breakthroughs that change patients’ lives.

Working with the Specialty Care Medical Lead, the role provides medical, scientific leadership for the dermatology portfolio. A central focus of the role is to generate and analyse medical insights, identify clinical data gaps, generate relevant evidence, and communicate medical data effectively through a coordinated medical omnichannel strategy. Close partnership with Collective Advantage functions including Medical Engagement, Evidence Generation, Field Medical and Medical Quality Governance is essential.  

The Medical Manager, Dermatology will actively collaborate with cross-functional partners, internal and external stakeholders, and cross business medical affairs functions to implement and execute plans and strategies. Stakeholders include but are not limited to Commercial, Regulatory Affairs, Market Access, Medical Information, Drug Safety, Clinical Research and Corporate Compliance. The role will also maintain an ongoing external relationship and partnership with health care specialists, key opinion leaders, researchers, and investigators, advancing science and research and enhancing Pfizer reputation and recognition. 

How You Will Achieve It 

• Work with the category Medical Lead to manage the strategic direction and implement and execute plans for key assets in the dermatology medical category
• Closely align with above country teams in the medical category to ensure the local medical team receives timely information on asset strategy and objectives, clinical development plan, new/important clinical data, new regulatory and safety information and accurate, balanced and up to date materials to use in medical-to-medical (M2M) communications. As such, this role may need to attend teleconferences with global colleagues, such as Medical Scientific Subcommittees, outside of routine working hours.
• Closely collaborate with the local cross-functional teams to ensure a alignment of activities in compliance with Pfizer and local regulations
• Lead the generation of real-world evidence in the dermatology therapeutic area in collaboration with internal and external experts
• A key aspect of the role is to interact on a regular basis with key opinion leaders and to develop enduring relationships with local, regional and national opinion leaders, regional advisors on clinical practice, contributors to national guidelines and national and/or regional formularies. The MM is responsible for ensuring the Company’s adherence to high standards of conduct in all its dealings with the medical profession, supporting health care disciplines and with consumers.
• Provide medical support to in-country team and externally to ensure that the objectives of each asset are realised, product licenses are maintained and to support Pfizer’s reputation in the marketplace whilst legal, regulatory and ethical standards are maintained 
• Lead or participate in cross-functional project teams to ensure that ongoing improvements in processes and performance are delivered  
• Lead medical support for clinical research programs, protocol and site feasibilities related to dermatology assets
• Lead therapy area support for and management of investigator sponsored studies (ISRs) to ensure that adequate records are kept, progress is monitored, and presentation and publication of data is encouraged 
• Support the Medical Affairs Review and Approval experts in the certification of promotional material provided by Global teams or produced in country for medical and scientific correctness and adherence to Pfizer and local regulations
• Lead the creation or localisation of M2M content to ensure the highest level of medical and scientific correctness and adherence to Pfizer and local regulations
• The MM is pro-actively involved in supporting all aspects of a product’s appropriate positioning and usage medically and in accordance with current scientific evidence in order to enhance the product’s value in accordance with evidence-based medicine and the general principles of the quality use of medicines
• Ensure compliance with respect to relevant Codes of Practice, SOPs, regulations and guidelines 
• Demonstrate collective leadership, leading transformation, scientific expertise and execution
• The MM is responsible for engendering a management culture that is in accordance with the Pfizer core values and ensuring that Medical Affairs ethical and professional values are adhered to in all actions and activities
• Act as a key enabler in building a strong culture and driving the Pfizer AU/NZ innovation agenda 

Qualifications

Must Have 

• Tertiary education in medicine or a health science related discipline; relevant specialty training desirable 
• Deep understanding of life sciences, pharmaceuticals, and/or healthcare industry
• Experience in the dermatology therapeutic area is desirable
• Experience with medical affairs management of assets within the pharmaceutical industry (i.e. regulatory and PBAC submissions) is desirable
• Strong track record of networking and collaborations and ability to understand and influence in a highly matrixed environment
• Strong managerial, organisational, and communication (e.g., writing, presentation, etc.) skills  
• Experience in cross-functional and cross-categorical projects and initiatives  
• Ability to thrive under pressure, uphold accountability, and meet deadlines  
• Ability to identify risks and remove roadblocks to enable success  

Nice-to-Have

• Medical Qualifications or PhD in relevant therapeutic areas
• Pharmaceutical Industry experience (3 – 5 years +)
• Good working knowledge of relevant industry and professional Codes of Conduct and Practice in both Australia and New Zealand 

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

Why Our Customers Need You 

The GP Sales Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the GP Sales Representative role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The GP Sales Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.   

What You Will Achieve 

Internally known as the GP Health Representative, you will be responsible for supporting customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.  You will be the single point of contact for relevant Pfizer medicines for your accounts and will ensure a customer centric-comprehensive approach to the way HCP’s treat their patients with all Pfizer brands that are relevant to the customer. 

This is a 12 Month Fixed Term opportunity looking after Canberra, ACT territory. Candidates will also be expected to cover Regional NSW at times.  

How You Will Achieve It 

• Engaging on promotional science-based brand messages where product could support HCP in meeting patient need with engagement also focused on broader range of content (e.g disease state)  
• Acting as key point of contact for seamless (compliant) reactive only connection to Pfizer SMEs and resources  
• Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)  
• Orchestrating an ideal customer experience through relevant content selection  
• Driving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients. Ensuring customers gain best value from the services, in conjunction with the Pfizer Virtual Health Representative team who are on hand providing virtual support.   
• Leading relationships with Health Care Professionals travelling across metro and rural locations as well as providing support virtually.    
• Gaining deep understanding of Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities, aligning the customer lifecycle with that of the Pfizer portfolio and connecting them to relevant internal Pfizer people whenever they need it.     
• Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states treated. Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care.    
• Seeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer.  
• Establishing a strong working relationship with the Pfizer virtual Health Representative, KAM and SME Teams and sharing insights from customers to make our digital service offering even better.   
• Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements.    

Must Have 

• A Tertiary Degree preferred in Business or Science or a healthcare background (e.g. pharmacist, nurse) with solid knowledge of the industry.    
• Curiosity and an entrepreneurial mindset.   
• Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients.   
• Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.    
• Solid understanding of the digital space and a willingness to keep learning and upskilling.   
• Strategic thinking and planning to help customers see beyond the day-to-day.    
• Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures.   
• Sound knowledge of and proven support of Pfizer Policies and Procedures, Compliance requirements as well as the Medicines Australia Code.  
• Demonstrated completion of Medicines Australia training program  
• Able to connect with customers virtually and in person.   
• Can-do attitude and a work ethic underpinned by determination and commitment  
• Valid Driver's Licence  

 
Work Location Assignment: Remote

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

What you’ll do

• Develop and maintain in depth understanding of the Commercial segment’s processes, systems, technologies, data, customers, consumers, partners.

• Act as the primary local security contact / advisor for key stakeholders within the Commercial segment.

• Advise Security Leadership in decision making for and affecting the Commercial segment.

• Analyse and manage security compliance requirements based on industry standards, national and international regulatory framework and internal policy framework.

• Proactively identify non-conformities and areas of potential improvement and facilitate development of pragmatic solutions to address issues, utilizing the security assessments and observations processes.

• Engage with clients and customers as needed to assist the business to achieve its objectives with pre and post sales activities (e.g. explain our security program, support external audits, support bids/RFP process, assist in customer communication of security incident, etc).

• Participate in BU related conferences, client facing engagement, industry forums to represent the Security program.

• Provide regular and timely reporting on the status of information security across the Commercial segment.

What experience you need 

• 5+ years experience within the security industry.

• Bachelor’s degree or an equivalent combination of education and experience required.

• Strong communication and presentation skills demonstrated by your experience in presenting and communicating at all levels within the organization and senior management. An ability to translate complex technical security concepts into business-friendly communications, especially covering cloud usage.

• Ability to independently influence others in order to achieve objectives.

• Ability to work collaboratively within a team as well as independently and autonomously, and engage stakeholders as required, to own and carry on end-to-end projects and initiatives.

• Strong ability to build and maintain trusting relationships with internal and external customers and

• always demonstrate good judgment, integrity and actively collaborates and commits to the success of others.

• Knowledge and experience of Information Security Risk and Security governance.

• A solid understanding of security best practices and international standards such as ISO2700 and PCI DSS and NIST.

• Demonstrable experience of driving operational implementation of policies and processes.  

  What could set you apart

• Previous experience as a Business Information Security Officer (BISO).

• Experience working in a matrix environment with globally diverse team members.

• Experience with Google Cloud (GCP).

• Previous experience working with external clients.

• Experience participating in IT Security audits, working with auditors..

• Experience obtaining or maintaining compliance certifications such as SOC2, PCI, ISO 27001.

• Understanding of cyber risks in the banking/ financial services sector.

• CISM, CISSP or related certification is a strong plus.

Primary Location:

Function:

Schedule:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

About the role

As a Product Analyst at Global Payments, you'll be at the forefront of innovation, working with cutting-edge technology and collaborating closely with business stakeholders to deliver exceptional product experiences.

Working in an agile environment you will also:

• Engage with stakeholders across Global Payments, to gather business requirements and to identify opportunities for process improvement;
• Conduct in-depth analysis of product performance, user behaviour, and market trends to drive strategic decision-making.
• Collaborate cross-functionally with product managers, product owners and developers to optimise product features and user experience;
• Develop current and future state processes related to the end-to-end customer experience in partnership with business stakeholders;
• Utilise data-driven approaches to identify opportunities for product enhancement, new feature development, and growth initiatives;
• Present findings and recommendations to stakeholders at all levels, influencing product roadmap and business strategies.

About you

You are passionate about understanding customer needs and transforming data into actionable insights. You thrive in a dynamic environment where you can make a significant impact on product development. 

In addition, for having a love for technology and curious mindset you will also bring:

• Minimum of 5 years commercial experience as a Product or Business Analyst;
• Deep industry knowledge of payments, ideally across ecommerce, in-store, or recurring payments.
• Solid understanding of product lifecycle and agile development methodologies;
• Excellent communication and collaboration skills, with the ability to translate complex data into actionable insights for non-technical stakeholders;
• Qualification or experience in Information Technology or Business Information Systems;
• Experience in working on complex business processes and system changes, while bringing coherence to diverse stakeholder requirements;
• Proficiency in leading workshops.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you,  we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role. 

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

LME Care, a Registered NDIS Support Provider in Brisbane, is seeking compassionate and dedicated Disability Support Workers to join our team. With over 25 years of combined experience in the disability sector in Australia, LME Care is committed to delivering high-quality services with purpose, courage, and integrity.

As an organization, we value empathy and believe in promoting choice, hope, building resilience, and growing individual self-determination. We are focused on ensuring our practices are inclusive and enabling connection with the Queensland community.

Our drive for service excellence sets us apart and positions us as a provider, partner, and employer of choice. We strictly adhere to government quality and safety requirements and have proven experience in managing complex participants with high needs. Our thorough recruitment and onboarding process ensures that our team members have the right skills and qualifications to effectively support our clients.

Join us in making a difference in the lives of individuals with disabilities.

• Certificate III in Individual Support, Disability, or a related field
• Previous experience in a similar role preferred
• Knowledge and understanding of the NDIS framework and person-centered approaches
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Compassionate, patient, and respectful towards clients
• Ability to adapt and respond to the individual needs and preferences of clients
• Current first aid and CPR certification
• Valid driver's license and access to a reliable vehicle
• Ability to obtain an NDIS Worker Screening Check and undergo a criminal record check
• Availability to work flexible hours, including weekends and evenings
• Experience in supporting individuals with complex needs is highly desirable

• Employee Assistance Program - Counseling
• Training & Development
• Opportunity for Growth and Developments
• Work for a Company that Values their Employees
• Great Incentive Programs

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments

About You

You enjoy learning and thrive in fast paced customer centric environment. You are a team player and appreciate and practice transparency in the workplace. You work well in a team as well as autonomously and are eager to dive in and learn new things. 

You will also bring:

• Experience in a customer focused position;
• Strong communication skills (written & verbal) with the ability to work with a wide range of people;
• A passion for educating customers and solving problems;
• Understanding of a quick moving environment;
• High attention to detail and the desire to learn new technology and systems;
• Ability to think outside of the box and solve problems quickly and effectively.

About the Role

We are seeking driven, energetic and customer centric individuals to join our Support Team! We support both new and existing Eway and Ezidebit customers with a range of enquires and are a pivotal part of our customer’s journey. Working with a small team, in an open planned office environment, you’ll deliver outstanding customer service experiences, with an emphasis on customer loyalty. 

Your key responsibilities will include:

• Managing and actioning incoming calls, chats and emails from business to business customers in a timely and effective manner;
• Responding, investigating and resolving questions and queries from clients;
• Maintaining client data and ensuring its integrity;
• Identifying issues and trends that are affecting our clients and escalating appropriately to ensure timely resolution.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for your, please APPLY NOW by submitting your CV. 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Are you ready to take your sales career to the next level? 

As a leading supplier of premium grade architectural products, we offer a dynamic work environment where you'll have the opportunity to manage and grow key accounts, drive sales revenue, and foster strong client relationships.

If you're a motivated sales professional with a passion for exceeding targets and delivering exceptional customer satisfaction, apply now to join our team and embark on a rewarding career journey with us.

About the Company

ACL Industries, a leading multi-branch business in Australia. ACL is known for its commitment to excellence, innovation, and customer satisfaction in the Industrial Supply sector. They are seeking a skilled Financial Manager to join their dynamic team and contribute to their continued success.

Responsibilities 

Responsible for maintaining and growing existing key accounts, the Key Account Manager at ACL Industries plays a pivotal role in fostering strong client relationships and driving sales revenue.

Included in your responsibilities are: 

• Manage a portfolio of key accounts, serving as the primary point of contact, and aligning ACL products with customer requirements.
• Build strong relationships with key customers to ensure satisfaction and loyalty, nurturing connections with stakeholders within customer organizations.
• Drive sales and revenue growth within key accounts, consistently meeting or exceeding targets, and identifying opportunities for upselling and cross-selling.
• Analyze account performance metrics to identify trends and areas for improvement, developing strategies to enhance customer outcomes.
• Complete all sales reporting accurately and promptly within ACL systems, ensuring compliance with company policies and procedures.
• Understand the business needs of key accounts and align ACL equipment and consumables to meet their requirements effectively.
• Ensure adherence to the ACL sales process to drive efficient and effective sales engagements, maximizing customer value.
• Utilize analytical skills to analyze key account performance metrics, including sales revenue, profitability, and customer satisfaction, to drive data-driven decision-making.
• Establish clear and concise communication channels, both internally and externally, to facilitate seamless interactions and achieve sales objectives.
• Maintain compliance with all ACL policies and procedures, upholding standards of integrity and professionalism in all dealings.

Qualifications

• Prior experience in sales or customer service roles, preferably in industrial supply or related industries, demonstrating success in achieving sales targets and proficiency in using CRM systems.
• Alignment to core values: Hungry, Humble, Smart, projecting confidence, and portraying outstanding personal capabilities.
• Demonstrated drive, enthusiasm, and hunger for success, with the ability to effectively manage customers through the sales process, handle objections, and negotiate terms, while delivering consistent post-sales care and identifying new opportunities.
• Collaborative mindset, adept at building strong relationships with key customers and internal stakeholders, and establishing new relationships with prospects.
• Individuals must align with ACL's core values, including acting with honest intent, embracing continuous learning, demonstrating grit, serving with certainty, and fostering connected communities.
• Excellent interpersonal skills, effective collaboration with internal and external stakeholders, and a proven track record in relationship management and customer satisfaction.
• Familiarity with sales techniques such as lead generation, negotiation, and closing strategies, along with adaptability and resilience in fast-paced environments.
• Strong communication skills, both verbal and written, necessary for effective interaction with clients and team members.
• Commitment to personal and professional growth, with a proactive approach to problem-solving and a willingness to adapt to changing circumstances.

What's on Offer

• Competitive salary package of: $80,000 -100,000
• Potential to earn additional incentives based on performance, including a lucrative fast start sales incentive plan.
• Join a dynamic and rapidly growing company with a strong reputation for quality products and customer satisfaction.
• Opportunity for professional growth and development, with ongoing training and mentoring provided by experienced industry professionals.
• Be part of a supportive team environment that values collaboration, innovation, and individual contributions, offering a fulfilling and rewarding career experience.

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

We have a newly created opportunity available for a Head of Wellbeing to lead a team of allied health professionals driving our wellbeing programs across the AIA Enterprise. You will lead the delivery of the AIA Embrace Ecosystem to support customers whether they are well, unwell or recovering. Your leadership will deliver best in class Wellbeing that creates Shared Value impact.

 To do this optimally you will:

• Strategically lead across the AIA enterprise, embedding wellbeing services including rehabilitation to achieve shared value outcomes for AIA, society, partners and customers
• Deliver an outstanding overall Wellbeing service including rehabilitation
• Act as a passionate and active advocate for customer wellbeing across the AIA wellbeing ecosystem
• Lead, engage, mentor and provide technical support to Wellbeing Managers to ensure the team achieves operational excellence, customer impact and high customer satisfaction
• Mentor and engage the team, so they can foster learning and development opportunities for their broader team and facilitate an innovative and engaged team culture
• Ensure quality and timeliness of rehab services ensuring these services are carried out within AIA Rehabilitation’s Best Practice Framework
• Support Wellbeing Managers with any cases requiring liaison with the Customer Complaints Team, Legal or Reinsurers
• In collaboration with Shared Value Wellbeing leadership team, provide thought Leadership for the business and industry

Successful applications will demonstrate:

• Background and experience in a clinical area such as but not limited to Psychology, Occupational Therapy, Physiotherapy, Nursing, Medicine, Exercise Physiology
• Experience with developing and implementing digital health solutions is highly desirable
• Experience in occupational rehabilitation or Claims Management environment within the life insurance or reinsurance industry
• Experience and understanding of public health and health insurance Being able to lead, influence and engage at all levels of the organisation
• The ability to develop and implement strategic direction in line with AIA’s Best Practice Rehabilitation Framework
• Track record developing and implementing wellbeing services with demonstrated impact for customers
• Awareness of risk landscape with life insurance sector
• Have a proven track record at managing change effectively

Why choose AIA:

We've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge and refresh
• Work with supportive and inclusive managers

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 

AIA is different. Are you?

To join an organisation that helps people live better every single day, apply via the link by Thursday, 21 March 2024!

The Opportunity

We have a newly created opportunity for a Key Account Associate to join the growth of our AIA Financial Wellbeing practice.  Within this role you will build and maintain strong relationships with our broker network to ensure delivery of agreed AIA Financial Wellbeing sales. This will include excellent service to our partners, brokers and their support staff within a framework of good corporate governance. This opportunity can be based in Melbourne, Brisbane or Sydney.

To do this optimally you will:

• Contribute to AIA Financial Wellbeing growth ambitions by meeting predetermined sales targets
• Pro-active business development and a strong ability to identify key strategic partners to enable the growth aspiration of AIA FW
• Collaboration and support of cross-functional teams across AIA FW and the broader business
• Assist with on-boarding of new brokers, brokerages and nurture quality engagement throughout their AIA FW journey
• Encourage and steer important relationships with our independent broker operators to enable mutually beneficial outcomes
• Drive dynamic MoM increase in broker registrations across aggregators
• Supervise ongoing performance within VOC/NPS surveys and individual customer feedback
• Develop and handle relationships with internal AIA FW collaborators including general advice, personal advice and health insurance
• Ensure accurate and up-to date documentation is in place and report any potential breaches to compliance team
• Handle resolution of any called out issues from broker partners and ensure to remain compliant ​

Successful applications will demonstrate:

• Proven business development experience within the Australian broker market
• A solid understanding of the Australian financial services and general advice market
• Exceptional written and verbal communication skills and the ability to build effective long-term relationships
• The ability to handle multiple activities across business partners
• Being results driven with hands on approach to developing and delivering solutions
• A strong work ethic with a high level of personal accountability
• Being aligned to a culture of integrity and diversity

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers
• Flexible working arrangements

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Friday, 22 March 2024.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

The Opportunity

We have an opportunity available for a Senior People Advisor to join our Workforce Services team. Within this role you will partner with a dedicated HRBP to support an aligned client group within the business. You will be instrumental in working within a collaborative team to allocate workflow, cases and tasks across the Tier 1 HR service model. You will proactively partner with your client group on all employee matters. There is opportunity for the successful incumbent to have exposure to Employee relations work so an interest or qualification in this area would be highly regarded.

To do this successfully you will:

• Provide end to end HR services including Tier 1 support, case management (including performance management) and coach People Leaders on employee matters.
• Coordinate workflow within the People Advisory and HR Business Processes
• Provide employee centric services in alignment with the  People & Culture Service Delivery Model; assessing and handling query volumes, response times and performance to SLA’s
• Be able to own and resolve colleague and People Leader case escalations
• Build and improve the quality of Tier 0 Knowledge Base Articles and Workday content making sure the content remains current, useful, consistent and accessible
• Adapt an employee experience focussed, continuous improvement practice to improve processes, process documentation and data accuracy.
• Develop excellent working relationships across the P&C team and the broader business at both a people leader and employee level
• Work closely with the Employee Relations and Policy Manager to provide additional support in this space as required

Successful applications will demonstrate:

• Tertiary qualification in Human Resources, Law or similar
• Previous experience working in a role within HR service delivery and in HR Service Desk Management
• Prior Workday experience in handling HR data, queries and knowledge management
• A high level understanding of HR principles and practices with the confidence to make recommendations and improvements and implement them optimally
• Exceptional customer engagement skills across senior leadership and employees

Why choose AIA:
 

We've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access 4 additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers
• Flexible working arrangement
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.
 

AIA is different. Are you?
 

To join an organisation that helps people live better every single day, apply via the link today.

The Opportunity

We have an opportunity available for a Business Performance and Reporting Analyst to join our AIA Financial Services team. Reporting to the Senior Manager Operations, you will collaborate to provide business reporting and operational support to our business. This opportunity will suit an experienced Analyst who is currently working within a Financial Advice team or broader financial services industry.
 

 To do this successfully you will:

• Build and produce reports and dashboards using Alteryx and PowerBI to measure and report on AIA Financial Services business performance, identify trends, including insightful commentary as required
• Research, analyse, design and develop business specifications to achieve agreed business data and reporting deliverables
• Develop robust SQL and other data-driven code, data integration, automated processes and delivery solution
• Discover, validate, and interrogate new data sources to ensure accuracy and effective controls
• Manage workload to ensure deadlines are met and display superior time management skills in to handle contending priorities
• Raise and implement continued process improvements
   

Successful applications will demonstrate:

• Experience working within Data and Visualisation, preferably within a Financial Advice practice or similar
• Undergraduate qualification in Data Science or related field
• Validated experience in data visualisation
• A sophisticated understanding and use of Alteryx, Excel, Power BI and Tableau
• A willingness to work to challenging timeframes with an emphasis on delivering high quality outcomes
• A high level of initiative and self-motivation
• The ability to collaborate within a team environment
• Experience utilising analytical skills to drive business improvement and solutions
• An inquisitive mind and passion about deriving insights from data
   

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge
• Work with supportive and inclusive managers
• Flexible working arrangements
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 
 

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Wednesday, 20 March 2024.

The opportunity:

We are currently sourcing a Senior Manager, General Advice Delivery to join our Financial Wellbeing team at AIA in Melbourne. AIAFW has a focus on accelerating growth through the middle market and within this role you will be responsible for ensuring an exceptional customer experience through our ‘General Advice’ delivery channel. You will have the opportunity to join us on our journey to significantly improve the customer experience of our current General Advice offering and play a major part in shaping this for AIA.

To be successful you will:

• Shape and build the general advice  division  to ensure AIA Financial Services clients receive affordable and reliable Life and health insurance solutions (via a digitally led multichannel approach)

• Ensure the consistency of ‘General Advice’ delivery regardless of lead origination, touchpoint or consultant, enabling a seamless experience for customers wanting to purchase insurance protection

• Supporting the definition and design of the end-to-end strategic customer journey & pathways, optimising business function and process through operational and technology enablers, (whilst factoring in regulatory considerations).

• Manage the operations of the Direct Life Insurance and General  Advice teams including design of the strategic acquisition and conversion model, leading the people and overall performance.

• Lead the development of the strategy and the delivery of the technology enablers to support the general advice digital and tech strategy, CX & UX and realise our digitally led multi-channel approach

To be successful you will:

• Have demonstrated experience developing and working in a similar Direct Life or General advice team

• RG146 qualified

• Strong Retail insurance and Underwriting competence would be advantageous

• Exceptional customer engagement skills and the ability to implement change

• Solid understanding of industry, regulatory and competitor issues as relevant to interests and outcomes for customers within Financial Services or Insurance

• Proven experience in customer advocacy and comparable client focused or advisory role

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Access additional leave days a year to recharge and refresh yourself

• Work with supportive and inclusive managers

• Flexible working arrangements

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.
 

AIA is different. Are you?
 

Join an organisation that helps people live better every single day, apply via the link.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

Job Title

Job Description Summary

Job Description

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. 

About the role

• Provide general overall facility management services, including continuous monitoring of office/facility
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
• Coordinate with outside contractors for the service and repairs of equipment

About You

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
• Previous customer service experience
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We are currently seeking a passionate and dedicated Speech Therapist to join dynamic team in West End, Brisbane.

The successful candidate will be responsible for providing assessment, diagnosis, and therapy for individuals with communication disorders and delays. You will work closely with clients and their families to develop individualised treatment plans, utilising evidence-based techniques and tools. You will also collaborate with other healthcare professionals to ensure a holistic approach to client care.

Our client is a leading provider of mobile allied health services dedicated to enhancing the lives of individuals with disabilities through the National Disability Insurance Scheme (NDIS). They are committed to delivering high-quality, accessible, and compassionate care to our clients, in the comfort of their homes or preferred community settings.

Tasks & responsibilities

• Conduct comprehensive speech and language assessments for NDIS participants
• Develop personalised, participant-centered treatment plans in consultation with NDIS participants and their support teams
• Provide speech therapy services to NDIS participants in various community settings, including their homes and schools
• Collaborate closely with other allied health professionals, caregivers, and NDIS support coordinators to ensure holistic care
• Continuously monitor and adjust treatment plans to meet the evolving needs and goals of NDIS participants
• Educate and empower NDIS participants and their families/caregivers on communication strategies and exercises
• Maintain accurate and thorough records and documentation for NDIS reporting requirements
• Stay updated with best practices and evidence-based approaches in speech therapy

• Bachelor degree in Speech Pathology
• Driver's licence
• Experience working with individuals with disabilities and knowledge of NDIS processes is preferred but not required
• Strong communication and interpersonal skills
• Ability to work independently and as part of a mobile healthcare team

• Competitive salary with flexible working options (work from home, set your own hours)
• Negotiable contract type eg. contractor, part time or full time options
• Travel allowance and reimbursement for mileage
• Professional development opportunities and ongoing training
• Opportunities to make a meaningful impact in the lives of NDIS participants
• Supportive and collaborative team environment

If you are passionate about making a positive impact on the lives of individuals with communication disorders and delays, we would love to hear from you! Please apply below or send your resume to [email protected]

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the role

Team Global Express is seeking 2x Trade Qualified Heavy Vehicle Mechanics for our modern workshop at Brighton Tasmania.

As a qualified Heavy vehicle mechanic, you will bring your extensive experience of vehicle preventative maintenance and repairs to our fleet.

Vehicles within our fleet include Mercedes Benz, Kenworth, Volvo, Isuzu, Fuso, Freightliner, and multiple trailer manufacturers.

This is an exciting time to join in this expanding division, in our modern workshop located in Brighton. Ongoing training initiatives plus career advancement opportunities will be offered to ensure that you progress both, personally & professionally with one of the world’s leading organisations.

• Working roster Monday to Friday with regular overtime available
• Great working location in Brighton (Tasmania)
• Great hourly rate $40.00 with increases annually
• Tool Allowance
• Superannuation paid @12%

What you’ll do

• Completing preventative maintenance and scheduled services on our extensive fleet
• Completing all types of mechanical repairs on our fleet equipment
• Diagnosing and fault finding on our fleet equipment
• Working in a safe manner – upholding our safety commitment

What you’ll bring

• Proven experience in a similar role
• Possess a Trade Qualification as a Heavy vehicle mechanic with minimum certificate (III)
• Demonstrated ability working within a fast-paced environment
• Good written and verbal communication skills
• Be a team player, open and honest who consistently delivers an exceptional customer service experience
• Hold a flexible approach to business commitments

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express