Rentokil Initial the experts in pest control has been providing quality pest control in Australia since 1965 - the most trusted pest controller.

We are currently looking for a Pest Control Technician - Trainee or Licenced to join our team servicing our clients in the Albury and Wodonga area. This role gives you an excellent work-life balance for family time.

This is a great opportunity for someone who strives to deliver fantastic customer service while enjoying being on the road, working autonomously whilst meeting new people and maintaining quality pest control to Rentokil Initial’s standard.

Benefits

• Pest license paid by Rentokil Initial
• A fully maintained company van including fuel card
• Mobile phone
• Bonus structure
• Company Uniform including PPE
• Comprehensive training and induction

Wondering what a typical day looks like for our Pest Control Service Technicians?

Morning

• You will have your own company vehicle at home, therefore, in your company uniform, you’ll either travel to your first customer of the day or head to the depot to load your van with stock for your day's work.

On the road

• Your day will be spent visiting a number of different customers. No two days will be the same due to the variety of industries you will service.
• You will service your customers’ sites by;
• Inspecting customer premises for signs of pests and carrying out measures as required to eliminate pests
• Clean and remove evidence of pest behavior
• Advise customers on maintenance and hygiene of their premises
• Complete accurate Service Reports after every visit
• Whilst you don’t need to be an athlete, you will work up a sweat servicing multiple sites, so you would need to be physically fit.
• You will be responsible for your own health and safety - this means it’s your responsibility to ensure your vehicle is safe at all times and that you take care on the road.

End of day

• Unless you need to re-stock, time to go home and relax and unwind.
• At the depot, is the best time for you to debrief with your manager and discuss how your day has gone.

To be considered for the Pest Technician position you need to have;

• Valid Australian driver's license - manual license if possible!
• Confident using a mobile phone service app/tablet
• Interest in pest control or related industry experience
• Ability to successfully acquire a Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks.

ABOUT THE COMPANY

Rentokil Initial provides services that protect people and enhance lives including pest control, plants and washroom hygiene. Two million customers rely on us to do the job, quickly and effectively, our customers range from multinationals to local restaurants, schools and individual homeowners.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen 

Technician

“I’ve recently become a new dad and was supported to take the time off with no pressure.”

Ronald Weir 

Local Service Manager

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Albury and Wodonga area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Albury.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

• Receiving inbound calls and email enquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting call and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable and punctual.
• Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli