Nine is seeking a Sales Executive to join our Audio team, working across linear, streaming and podcast platforms.

The Sales Executive is the primary day-to-day contact for the media planner/buyer, and is ultimately responsible for delivering exceptional customer service to our advertising agencies and clients and driving a revenue outcome for Nine.

Day to day duties include:

• Creating targeted advertising schedules across all audio channels, based on briefs received from advertising agencies.
• Grow market share & revenue across your client base.
• Understand the market trading conditions and negotiate trading discounts in conjunction with the Group Business Manager.
• Facilitate the sale of program sponsorships, sports sponsorships and spot packages.
• Day-to-day contact with key agency contacts.
• Accommodate and prioritise a number of concurrent advertising campaigns.
• Problem solving within the context of the job.
• Lead, manage and mentor a Sales Coordinator.

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success.
• Sales Academy – our bespoke training and development program for Sales.
• Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today.
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!
   

Your Career

The Mid-Market Territory Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

We are looking for a Splunk Monitoring Engineer, to join our Cloud, Data, and Infrastructure team!

What is this role about

The Splunk Engineer will, manage, maintain, support and enhance monitoring, automation, and the Configuration Management Database (CMDB) platforms. Whilst also creating dashboards and enhancing alerting functionalities to enable the business to meet client needs.

As a member of our Cloud Data & Infrastructure team, you’ll be responsible for:

• Designing, implementing, supporting, and maintaining monitoring and automation solutions using Splunk, BMC Helix, SCOM and other monitoring platforms.
• Managing, maintaining, supporting, and enhancing Cuscal instances of BMC’s Helix Services Platform including but not limited to the Discovery, full CMDB and AIOps components.
• Ensuring that the CMDB is continually updated, accurate, and accommodating business needs.
• Creating, maintaining, enhancing and following associated processes.
• Ensuring that others across the enterprise adhere to associated processes.
• Maintaining and enhancing monitoring and alerting standards and ensuring that Engineering and other relevant teams are aware of these and adhere to them.
• Automate monitoring and alerting of events.
• Liaising with clients and client-facing staff to ensure that monitoring and alerting requirements are met.

• Responsible for all financial and operational data related to DC controlling, incl. set up and follow up on agreed budget, projects, KPIs (e.g. cost, service, sustainability) in terms of efficiency and productivity as well as quality assurance
• Support departments and management team with financial and quantitative insights as well as reports and analyses
• Verify correct invoicing and quality check of main cost drivers
• Support identifying and driving areas of improvement with regards to DC performance by performing relevant analyses and reports as well as define potential action plan, e.g. for improving profitability, service level, efficiency, DC costs etc.
• Support defining framework & reports structure to follow up on business results on regular basis, in alignment with overall global guidelines and reporting needs of DC mgmt., audit routines etc.
• Support and drive contract negotiation (e.g. oversee and initiate tendering of contracts with external vendors)
• Provide quantitative decision support to DC management team
• Challenge and validate planning

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Pullman Sydney Airport is currently seeking a Full Time Front Office Assistant Manager to join our luxury property boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 4 versatile conference rooms. Reporting directly to the Front Office Manager, our Assistant Manager is primarily responsible for ensuring a high level of guest service at all times across the hotel.

• Acting as a role model for the Front Office team.
• Drive loyalty sign ups in line with AccorHotels regional targets, Hotel specific targets and associated initiatives.
• Leading by example when attending to guest requests, being proactive and resourceful.
• Taking initiative to ensure that interactions with our guests are positive and productive.
• Providing guidance, supporting training and leading the team 
• Actively resolving guest complaints and challenges
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to.
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members.
• Maintain a high level of personal presentation as an ambassador for the hotel
• Always upholding Accor and Heartist values & Pullman brand standards

We are looking for an Enterprise Security Strategy Architect to join our evolving IT Security team in a pivotal role, responsible for defining and executing a unified cybersecurity strategy!

What is this role about?

As the Enterprise Security Strategy Architect, you will ensure that security is embedded into enterprise-wide initiatives by defining secure architecture patterns, performing threat modelling and providing strategic business consulting. This role is critical in enabling agile, and scalable security practices that support innovation and minimise risk across Cuscal.

Here’s some more insight into what you’ll work on,

Security Strategy & Alignment:

• Lead the development and maintaining the Cuscal’s enterprise security strategy, ensuring alignment with business objectives and regulatory requirements.
• Provide strategic direction for security investments and ensure that security architecture is integrated into the Cuscal’s overall technology landscape.
• Define and maintain the security architecture strategy & roadmap, ensuring that it evolves with emerging threats, technologies, and business needs.

Security Architecture and Pattern:

• Design, develop and drive implementation of security architecture patterns for systems and applications across the enterprise.
• Establish security reference architectures to guide the development of secure solutions that support agility and scalability across all projects and initiatives.
• Collaborate with enterprise architects and cross-functional business to ensure security considerations are integrated into enterprise wide architectures.

Threat Modelling and Risk Assessment:

• Lead and facilitate threat modelling exercises across projects and business functions to identify and mitigate potential security risks.
• Collaborate with technical teams to perform security assessments and ensure that all new and existing systems adhere to the Cuscal’s security standards.
• Drive proactive threat modelling as a part of the software development lifecycle (SDLC), integrating it into agile and DevOps environments

Business Consulting and Stakeholder Engagement:

• Foster a culture of security by design, working with product owners and development teams to embed security early in the development process.
• Deliver clear and actionable security guidance that enables the rapid and secure delivery of business solutions in an agile environment.
• Provide thought leadership and guidance to security, IT, and business teams on security design patterns and architectural decisions.

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

What you get to do in this role: 

Be a core part of a new team we are building in San Diego, Amsterdam, and Sydney. The role of the Senior/Staff UX Consultant  is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value.

As part of the global customer success organization, this role will help customers realize the most value from their ServiceNow implementations through a focus on user experience. They will work with customers who implemented or plan to implement any of ServiceNow’s workflow products to transform how work gets done, with a focus on the needs and abilities of the customers’ end users.

Responsibilities:

You will act as the ServiceNow User Experience (UX) subject matter expert and bring UX best practices and strategies to help customers achieve their goals. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Key responsibilities may include conducting user research activities such as card sorts, tree tests, and usability tests, or applying your design expertise to an expert review of a solution. The ideal candidate is also comfortable working in Figma to create interface prototypes that help guide the implementation of a configured solution.

• Present and deliver one or more UX accelerator offerings from our portfolio to complex, large enterprise customers remotely
• Prepare all client-facing deliverables for applicable UX accelerators
• Act as UX Subject Matter Expert, providing input for the development of new offerings for our UX accelerator portfolio
• Engage with customers and manage their requests by scoping the level of effort, fulfilling business requirements, and resolving customer escalations. Activities may include the following:
  • Assessing the usability of an implemented solution through usability testing techniques and expert reviews.
  • Recommending platform-specific solutions in collaboration with Impact colleagues
  • Crafting design prototypes using Figma to articulate a user experience vision to customer stakeholders.
  • Presenting design concepts and solutions to both technical and non-technical stakeholders
  • Planning, facilitating, and co-delivering design thinking led workshops with customers (participants range from end users to C-level) to define product implementation requirements
• Drive the continuous improvements of our service offerings based on delivery experiences
• Develop and maintain strong working relationships with cross-functional teams
• Mentor team members and peer reviews

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Powered is responsible for the commercialisation of Nine’s content cross platform and creating and delivering partnerships for brands.  Within Powered we have the following business units: Creative Solutions, Insights + Effectiveness, Content Partnerships, Content Strategy and Distribution, Commercial Production, Client Experience. 

As part of Nine, we have access to credible talent, state-of-the-art production facilities and a portfolio of assets across print, digital, social and TV to cut through the noise and make an impact. Consider Powered as an integrated, yet independent, production powerhouse that will create content to make a memorable impact both on and off our networks.

The Studio is our commercial and creative studio with disciplines across ideation, design, creative technology, written and video content production and distribution and amplification. 

Role Responsibilities

• Manage a team of content producers to create content solutions for commercial clients across all Nine brands
• Be the “expert” on branded content within the Nine business and promote Nine’s branded content externally, when required 
• Work closely with other managers under the direction of the Director of Powered Studios to ensure a collaborative approach, and that client service is at the forefront of all decision making
• Contribute to Nine's business objectives by assisting with 'go to market' initiatives across the areas of responsibility, and providing advice and input on content when required at varying levels of the business, including trade marketing initiatives 
• Track jobs to provide content insights to other parts of the Nine business, where required via Monday.com
• Weekly WIPS to keep team on track and trouble shoot any issues that arise within the team or with internal and external stakeholders 
• Fortnightly WIPS with product manager to keep across any site innovations that impact content and provide feedback on campaigns 
• As above, work closely with the branded content product manager to assist with any new product relationships i.e. Outbrain or Taboola, and collaborate on any needed product requirements for the branded content team
• Work with talent where appropriate to meet client objectives and engage the Nine audience
• Be an expert in Nine's audiences and inspire the team with compelling and new content ideas that will attract and engage our readers 
• Work closely with key internal stakeholders including editors, sales teams, content partnerships, data and product to ensure all content created is original and appropriate for both the client and the relevant masthead and brand
• Work closely with key internal stakeholders to secure editorial and social support and ensure all campaigns hit targets, and report on finished campaigns
• Report on finished campaigns and assist in providing rationale for case studies and post campaign reports
• When required, work on pitch and sold jobs alongside the content producers, attending brainstorms, ideating, creating pitch documents, commissioning stories, processing invoices, editing and publishing content, and amplifying when necessary 

People Leader Responsibilities

• Manage a team of content producers across varying levels of seniority – from junior to senior
• Set clear performance expectations, provide regular feedback, and work closely with each team member to formulate their ‘My Future At Nine’ development plan
• Manage leave according to annual leave and volunteer leave entitlements, including communicating the Nine Christmas shutdown period each year 
• On a case-by-case basis, set up one on one WIPs with each team member either weekly or fortnightly depending on individual needs
• When required, recruit, hire, and mentor new team members to create a high-performing team 
• Foster collaboration between branded content team members and other teams within the Studio and Powered 

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

Reporting to the Head of Data Capabilities and Insights, the Data & Insights Analyst will provide accurate, timely and relevant business analytics by creating reports, dashboards and presentations on analysis and insights to meet operational needs and recommend improvements.

You will develop an expert understanding of OFX’s business and processes and ensure the effective management of data points from creation through to exploitation in addition to driving the maturity and evolution of the data model and associated practices to support the future and ongoing needs. 

As an integral member of the Data & Insights team, you will contribute to the development and evolution of OFX’s data framework including data governance, metadata management, quality management, business intelligence, and the practice of analytics and data science. The Data & Insights Analyst will positively contribute to the Data & Insights practice at OFX, sharing knowledge and learnings to build consistency with how OFX discusses, promotes and reports on data & insights.

What you do

• Develop an expert understanding of OFX’s business and processes working hand in hand with key stakeholders and team members throughout the business to deliver key prioritised business outcomes
• Understand and communicate the wider Data & Analytics Strategy to ensure alignment of the business priorities and decision making
• Contribute to the evolution of the Data & Analytics Strategy working within the operating framework and ensuring adherence to the core data capabilities and artefacts
• Ensure the effective management of data points and the data model from creation through to exploitation
• Drive the maturity and evolution of the data model and associated practices to support the future and ongoing needs
• Challenge the business stakeholders to ensure the delivery of valued outcomes, with the goal of building less reports and more artefacts that provide insights that evolve and enhance our business efficiency and effectiveness
• Help define and set effective metrics and to ensure success
• Management and mitigation of technology risks using proper governance
• Lead engagement with vendors and partners within specified domain to ensure delivery of OFX’s business outcomes
• Be able to engage successfully with other members of the broader analyst team contributing the development of a ‘Centre of Excellence’
• Work as part of agile delivery teams where required
• Advocate for the Analytics team, working on the Data & Analytics practices, communicating business unit strategies and priorities to help delivery on the key business priorities
• Maintain consistent and constant communication with stakeholders

Our Stewarding Supervisor is required to:

• Supervise and coordinate activities in the Stewarding Department to ensure all Food and Beverage Outlets and the Kitchen are provided with clean and sanitised operating equipment.

Our new Chef will:

• Prepare and ensure availability of mis en place as required.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Keep all working areas clean and tidy. 
• Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef or Venue Manager
• Organise an assigned section and ensure it runs efficiently and productively.
• Ensure all food produced is in line with kitchen recipes and standards.
  Check all food is stored and handled correctly as per current food health and hygiene regulations.
• Monitor daily kitchen food and product requirements and advise the supervisor of these well in advance.
• Assist and liaise with chef on duty as required.

Our new Commis Chef will:

• Prepare and ensure availability of mis en place as required.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Keep all working areas clean and tidy. 
• Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef or Venue Manager
• Organise an assigned section and ensure it runs efficiently and productively.
• Ensure all food produced is in line with kitchen recipes and standards.
  Check all food is stored and handled correctly as per current food health and hygiene regulations.
• Monitor daily kitchen food and product requirements and advise the supervisor of these well in advance.
• Assist and liaise with chef on duty as required.

Three Trader is seeking a talented and creative Web Developer to join our dynamic team. As a leading player in the trading technology sector, we strive to create innovative and user-friendly web applications that meet the needs of our clients. In this role, you will be a key contributor to the development and maintenance of our web platforms, working closely with designers, product managers, and other developers to deliver high-quality solutions. The ideal candidate should possess a strong understanding of web technologies and a passion for coding and problem-solving. You will have the opportunity to work on diverse projects, utilizing the latest tools and practices in web development. This role offers a collaborative environment where your ideas will be valued, and you will be encouraged to take ownership of your work. If you have a desire to make an impact through your web development skills and are excited about the opportunity to grow with a company at the forefront of the trading industry, we invite you to apply. Join us at Three Trader, where your skills and creativity will play a vital role in shaping the future of trading technology.

Responsibilities

Design and Functionality:

• Conceptualize and design key web elements to ensure seamless functionality and alignment with user needs.
• Collaborate with cross-functional teams to translate business requirements into engaging web features.

Development and Maintenance:

• Assist in the development and build of key web components across the company website.
• Troubleshoot and resolve technical issues arising during day-to-day website maintenance。

Optimization and User Experience:

• Continuously analyze website performance to identify opportunities for improvement.
• Implement changes to optimize usability, accessibility, and user engagement based on UX principles and data-driven insights.

Testing and Quality Assurance:

• Conduct thorough testing of web elements to ensure they function as intended.
• Maintain consistency in design and performance across devices and browsers.

• Bachelor's degree in Computer Science or a related field.
• Proven experience as a Web Developer or similar role.
• Strong proficiency in HTML, CSS, and JavaScript.
• Experience with front-end frameworks such as React, Angular, or Vue.js.
• Familiarity with back-end programming languages such as PHP, Python, or Node.js.
• Understanding of database management systems and SQL.
• Excellent problem-solving skills and attention to detail.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

Newly rebranded and refurbished The Sebel Sydney Martin Place situated at the heart of Sydney CBD, is looking for a Part-Time Guest Service Agent to join their team in delivering Sebel signature service. 

What will you be doing?

• Deliver service excellence, from check in to check out and everywhere in between with a ‘nothing is too hard’ attitude.
• Be the first point of contact for guests and visitors
• Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times 
• Answer all telephone calls in a professional manner according to brand standard
• Reconcile cashier floats at the completion of each shift.
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program   

• Permanent, Part time 18 hours per week
• $75,252.28 per annum (pro rata) plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Homestead Community and Learning Centre.

What you’ll be doing:

• Manage and maintain appropriate systems to ensure effective and efficient day-to-day administration of programs including general correspondence, meeting minutes, purchasing, invoicing, document management, collation of data and reports. 
• Supporting administration of the Centre’s booking system (Bookable), including point of contact enquiries, maintenance of the booking system and administration of accounting processes.
• Administer the Centre’s learner enrolments, including the processing of enrolment forms and payments
• Ensure effective and efficient day-to-day operation of the Homestead Community and Learning Centre as per the Operations Manual.
• Manage customer service requests, complaints, general enquiries and transactions (where appropriate).
• Assist in the coordination of volunteer and program staff. 
• Assist in the compilation and delivery of marketing content including collation of information and maintaining relevant databases
• Manage the design and data entry of databases as required particularly maintenance of the Social Planet enrolment database.
• Help promote and support the participation of a wide range of users in the facility and Council programs through collaborative approaches and maintenance of day-to-day facility operational functions.

The skills and experience you’ll bring to the role:

• Previous experience working in an administrative role and demonstrated experience and aptitude in dealing with members of the public. 
• Well-developed interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers, management and employees at all levels within the organisation.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently. 
• Knowledge and/or proficiency in the use of facility booking or administration systems within a community setting.
• Proficiency in the application of standard office administration and clerical procedures and practices.
• Demonstrated ability to communicate both verbally and in writing with a broad range of people from diverse backgrounds and cultures. 
• Demonstrated ability in dealing with difficult situations, resolving problems and presenting a positive image of Council.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

• Providing exceptional customer service by responding to guest requests promptly, efficiently and courteously throughout the guest journey
• Being the guests key contact throughout their stay - you will conduct check-in, check-out, luggage assistance, phone assistance and provide tourism information
• Promoting and up-selling hotel facilities through strong product knowledge
• Maintaining a high level of professionalism and ensuring all procedures are followed 
• Ensuring the highest standards of privacy and confidentiality are maintained throughout the guest stay
• Maintaining strong attention to detail when handling guest accounts, processing payments and reconciling your transactions