Your teamThis role sits within Group Customer Relations (GCR) which is our centre of excellence for complaint resolution, delivering fair and timely outcomes for our customers. GCR oversees complaint handling for the Group and manage escalated and complex complaints. Through the complaint process, we identify breakpoints in products, services and processes and influence change to deliver a better experience for our customers. GCR strives to continually improve our complaint management systems, uplift capability and produce insightful reporting to help our people better identify, manage and prevent complaints. Do work that mattersThe role of the Resource Planning Manager is to expand upon the resource plan, support business strategies and provide a capacity planning service to the business.  You will play a critical part in the management of the Channel Budget & Resource Plan, and will partner with operational & support EM & GM levels as part of their normal day to day process. You will develop and manage…

Click here to view more detail / apply for Resource Planning Manager

As an ASX 50 and perennial high performing company, Mineral Resources Limited (MinRes) is an Australian based leader in the performance and delivery of diversified mining services and minerals processing, underpinned by a growing world-class portfolio of mining operations across multiple commodities including iron ore and lithium. Resource Development team is expanding: MinRes is the world’s largest owners of hard rock lithium deposits. We continue to strengthen our lithium position with a vast pipeline of high-quality lithium development projects and exploration targets.   To support our substantial growth across lithium operations we are  looking to expand and increase our capabilities for our Resource Development team.  Be part of the journey where you will play a critical role with identifying and developing our existing and proposed assets, and assisting with execution of lithium Resource development programs.  Project expansion creates multiple opportunities:   Senior Geologist Project Geologist Exploration Geologist What are the benefits: We can offer a lifestyle friendly roster on…

Click here to view more detail / apply for Multiple Resource Development Geologists

The ideal candidate will have:Bachelor's degree in Human Resources, or related field.Demonstrated experience in a similar HR advisory role with a strong focus on ER and IR.Sound knowledge of Australian employment legislation, industrial awards, and Fair Work regulations.Proven ability to effectively manage employee relations issues and resolve conflicts in a fair and equitable manner.Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.Strong analytical and problem-solving abilities, with a proactive and solution-oriented approach.WHY WORK FOR SGS? Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. •    As a company, we have embraced the shift to flexible work •    Sustainability is embedded in our culture and the way we do business •    Paid parental leave •    Paid time for volunteering day and blood donations •    Corporate health & wellbeing offers •    Ongoing learning & development  •    Career development opportunities (Nationally…

Click here to view more detail / apply for Human Resources Advisor

Posted: 12/03/2024 Closing Date: 12/04/2024 Job Type: Permanent - Full Time Location: Perth - Metro North and East Job Category: Administration,Community Services & Development - Aged & Disability Support,Customer Service,Operations Our purpose is to enrich the lives of people living independently in their own homes through connection to services and community. About ECHO ECHO Community Services is a registered charity providing care to the elderly to help them live in their own home with dignity while still maintaining their independence. We provide in-home services 7 days per week for Home Care Package and 5 days per week for CHSP.  Our goal is to provide services at the same time, on the same day and with the same team of Support Workers which means that you know the people who are coming and the time they will arrive. Having the same support workers providing services, in particular, medication prompts and personal care, maintains the person’s dignity…

Click here to view more detail / apply for ADMIN SUPPORT OFFICER

Hr & Recruitment HR - Officer / Adviser Perth Permanent / Full Time Exciting Company Growth Strategy Flexible Work Options & 9-Day Fortnight Career & Development Opportunities Pacific Energy is a market leader in the provision of sustainable distributed energy. Our vision is to transition the world to a clean energy future.   As Australia’s only end-to-end provider of all renewable energy technologies, with proven experience integrating solar, wind, battery energy storage and green hydrogen into new and existing systems, we deliver industry firsts that are paving the way to a cleaner energy future. The Role As a result of our continued growth and expansion we have a new opportunity for a Human Resources Services Advisor to join our team based at our Kewdale corporate office.   This role is key to the optimal functionality and effectiveness of the Human Resources Services group and would be perfect for someone who is looking to have a…

Click here to view more detail / apply for Human Resources Services Advisor

Job Description Who we are and what we offer: Multiplex is a premier construction company with a simple purpose: to construct a better future. We have a culture where all our people feel safe to speak up, be themselves and do their best work. You will be supported with a range of holistic benefits including: Bonus schemes, annual remuneration reviews and salary continuance insurance. An industry-leading approach to flexible work to enable better work-life balance. Health and Wellbeing programs, including paid volunteer leave Benefits to support parents and families, including 18 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching. Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy. Who we're looking for: A new opportunity has arisen for a highly capable HR Administrator to join our dynamic HR team based in Sydney HQ. You will play an important role providing quality…

Click here to view more detail / apply for Human Resources Administrator

Position: Admin / Accounts Allrounder (F/T - Windsor)

Location: Windsor, NSW
Full time
$32 to $34 per hour plus super

Monday to Friday

7.30am till 4pm

Company Profile:
Our company specializes in the production of cast iron, ductile iron, galvanised mild steel, stainless steel and reinforced pre-cast concrete drainage & sewer products.

Job Description:
General office admin support role with assoc accounts tasks role using XERO accounting software to enter purchases, create invoices, notify supplier & customers & general reporting to the CFO.

Requirements:
Must have prior experience in MYOB or XERO.
Highly desirable, experience in manufacturing related industry
Min 2-3 years office admin / accounts related experience

We are 5- 10min walk from Mulgrave train station

Please apply using the below link:
https://www.works4you.com.au/candidates/job-vacancies/admin-accounts-allrounder-ft-windsor

Apply Now Graduate - Human Resources Full Time - Padstow, NSW Are you a recent Human Resource Graduate or started your HR career and looking for the next step? Looking for a place where you can grow? How about an organisation that values their people, invests in community, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an Opportunity for you.Key Points Opportunity to learn and grow your career within a National HR Team with Global exposure Flexible working options including Hybrid working Work as part of a highly experienced and dedicated People and Leadership Team The RoleWe are currently seeking an energetic and career focused Human Resources Graduate to join a dedicated and experienced People and Leadership team. Reporting to the Head of HR operations, this is a learning opportunity where you will grow your career by being exposed to a range of interesting…

Click here to view more detail / apply for Graduate - Human Resources

This role is with global Logistics organization that is going through exciting change and transformation. This organisation is part of a global network that has decades of logistics expertise and continues to invest in infrastructure, assets and people. They are committed to providing a strong service to their range of customers.This is an exciting opportunity to join this company during exciting change where this role will play a significant part in supporting transformation, restructuring and cultural change projects, particularly through a recent acquisition. This role has a broad HR generalist scope, including the below responsibilities:- Support a multisite, mostly blue collar workforce within the Logistics industry- Lead enterprise agreement negotiations ensuring favorable outcomes are achieved for the business - Coach, mentor and guide 1-2 direct reports- Collaborate closely with leadership and management teams to offer strategic planning, coaching, counsel, and resolutions on people-related matters, enabling the Society to achieve its business strategies and goals.- Build programs…

Click here to view more detail / apply for Human Resources Manager

05th April, 2024 Russell Vale location Start Date: ASAP End Date: 3 Months Pay Rate to candidate: $42.26 per day plus Super Hours of work: 21 hours a week   The Administrative Assistant provides high level, efficient administrative support to contribute towards the effective operation of the business unit. Key accountabilities Perform a range of administrative duties to support senior management and the Branch, including coordination of meetings, diary maintenance, provision of a reception service, arrangement of training and travel, procurement of stationery and deliveries, and arrangement of the maintenance of office machines. Provide word processing services using appropriate software packages to prepare documents, such as memoranda, correspondence, reports and procedure manuals, to ensure documents meet relevant standards and are completed in specified timeframes. Create, maintain and distribute files and documents, in accordance with records management procedures, to enable efficient retrieval of information as required. Raise purchase order requests for goods and services, process invoices…

Click here to view more detail / apply for Admin Assistant

Job Description Responsibilities: Develop and implement HR policies and procedures that align with the company's goals and objectives Lead recruitment team and onboarding processes to ensure the organisation attracts and retains top talent Oversee employee relations team, including performance management, conflict resolution, and disciplinary actions Provide coaching and guidance to senior managers and employees on HR-related matters Manage compensation and benefits programs to ensure competitive and equitable compensation practices Drive initiatives to promote diversity, equity, and inclusion within the organisation Ensure compliance with all relevant employment laws and regulations Partner with senior leadership to develop and execute strategic HR initiatives Maintain accurate HR records and data to support decision-making and reporting

Click here to view more detail / apply for Human Resources Manager

Executive Management General Manager NSW Sydney Permanent / Full Time Global Leader in Material Handling Equipment & Solutions industry Drive HR strategy through embedding a high-performing culture Support HR initiatives and organisational development goals - Sydney based Our client is a global leader in the material handling equipment industry and throughout the Asia Pacific region. They have earned a reputation as a leading innovator in world-class forklift and material handling equipment and have earned more than 100 global design awards whilst launching new technologies that increase uptime and lower total cost of ownership. With more than 40 branches and dealers operating throughout the region the company is undertaking growth and transformation, they are focused on expanding their extensive network throughout the Asia Pacific region, to better service, supply and support their customers. The General Manager Human Resources will report directly to the APAC HR Director and will be a key member of the senior leadership team.…

Click here to view more detail / apply for General Manager Human Resources

Glencore Australia have a number of opportunities opening to graduating or recently graduated university students to join our Graduate Program commencing in February 2025. As a valued member of our team, you will play a crucial role in a global organisation that is committed to your success. Join us on this exciting journey and make a meaningful impact on your professional development. About Us As a key player in Australias mining landscape, Glencore spans across 23 mine sites, responsibly sourcing commodities that advance everyday life. From the copper, cobalt and nickel powering the electric vehicle revolution, and the energy products like coal to help keep the lights on, what Glencore does touches every part of life. Our portfolio enables the transition to a low-carbon economy, while meeting society’s energy needs. Beyond our extensive portfolio, Glencore offers unparalleled career and development opportunities, fostering strong communities. Join Glencore to be part of a team shaping a future…

Click here to view more detail / apply for Graduate - Human Resources, Zinc Assets Australia

DISCOVER A BRIGHTER FUTURE At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.  As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change lives.  Whatever career path you choose, we’ll support you every step of the way to learn, grow and succeed. So join us, step towards a brighter future and leave your legacy.  ABOUT WORSLEY Are you looking to be home every night? If so, this is your opportunity to live, work and play a short drive from stunning coastlines, scenic trails, magnificent jarrah forests and the food and wine heartland of the South-West and Peel Regions of Western Australia. Our integrated Bauxite Mine, Alumina Refinery and Port Operation is creating the essential products needed for a sustainable low carbon future and is…

Click here to view more detail / apply for Human Resources Lead

Position: Admin / Accounts Allrounder (F/T - Windsor)

Location: Windsor, NSW
Full time
$32 to $34 p/h + super

Company Profile:
Our company specializes in the production of cast iron, ductile iron, galvanised mild steel, stainless steel and reinforced pre-cast concrete drainage & sewer products.

Job Description:
General office admin support role with assoc accounts tasks role using XERO accounting software to enter purchases, create invoices, notify supplier & customers & general reporting to the CFO.

Requirements:
Must have prior experience in MYOB or XERO.
Highly desirable, experience in manufacturing related industry
Min 2-3 years office admin / accounts related experience


We are 5- 10min walk from Mulgrave train station

To apply:
https://www.works4you.com.au/candidates/job-vacancies/admin-accounts-allrounder-ft-windsor/

Your New Company/Role: As one of the established and renowned organisation, my client is looking for an Accounts Admin/Officer to join their team - due to remarkable growth. This is a 6 months temporary to permanent opportunity. ... Your New Company/Role: As one of the established and renowned organisation, my client is looking for an Accounts Admin/Officer to join their team - due to remarkable growth. This is a 6 months temporary to permanent opportunity. About the Opportunity / Responsibilities: Reporting directly to a supportive and nurturing Accounts Team Leader, your main responsibilities are: Processing of new, used and wholesale deals Reconciliation of balance sheet reconciliations Booking in new car deals/stocks Payment of purchases Organizing payments Renewing registrations online GL entries Cash Banking reconciliation General clerical duties including assisting the AR and AP areas when required Correctly coding all expense items without Purchase Orders onto the invoice management system and passing them for Management approval…

Click here to view more detail / apply for Accounts Admin/Officer

Chandler Macleod currently has an exciting opportunity for a Human Resources Generalist to join our esteemed client in the Moira Shire area. This position will see you provide a comprehensive administrative support service within the People and Culture team. You will also be responsible for a range of supportive Human Resource related tasks includingDelivering a professional HR administration service to ensure an excellent customer experience.Data entry into various systems and registers within the People and Culture DepartmentProviding administration support for recruitment, training, Occupational Health and Safety and payroll as required.Assisting with updating People and Culture documents as required.Ensuring all records are held and maintained in an orderly and accessible fashion.Providing agenda setting, meeting coordination and minute-taking service for People and Culture related meetings. To be successful in this role you will ideally have a background in IR or HR related fields and have an understanding of work cover in Victoria This role consists of full…

Click here to view more detail / apply for Human Resource Officer

Join the National Leader in Cloud-Based Property Management Our Story: ???? PropertyMe is on a mission to build the easiest, simplest and most user-friendly property management software in the country, and we’re already halfway there! From humble beginnings in 2013, we’re a bootstrapped tech startup that had a vision of an easy-to-use cloud-based software that can make even the toughest of rental portfolios easier to manage. Since then, we’ve amassed 53% of the market share to become the largest and most complete cloud property management platform in Australia and New Zealand. We now assist the real estate industry with: Processing over $1 billion every month Facilitating over 4.1 million conversations Coordinating over 1.1 million inspections every year. We’ve worked hard from the start, and with incredible vision from the founders, we’ve managed to get to this point with no funding. The only ones investing in our future are us, and the world’s our oyster! Your…

Click here to view more detail / apply for Human Resources Business Partner

Posted: 27/03/2024 Closing Date: 17/04/2024 Job Type: Permanent - Full Time Location: Harrisdale Campus Job Category: Human Resouces & Recruitment The Opportunity This position offers an excellent opportunity for a recent graduate committed to developing a career in HR. Supporting various HR functions and initiatives within Carey, it is an opportunity to work and learn as an HR generalist, getting involved in varying degrees with all aspects of the employee lifecycle. You get to work with teams and people to build culture and community, all with one aim of achieving our mission to build flourishing communities of hope. If you feel called to play your part in the story of God in the world, this is where you get to do that. The position sits within the HR team and reports directly to the Senior HR Advisor. The HR team is part of a shared service model that partners with and provides service to all…

Click here to view more detail / apply for Human Resources Assistant

Position: Admin / Accounts Allrounder (F/T - Windsor)

Location: Windsor, NSW
Full time
$55k to 65k + super

Company Profile:
Our company specializes in the production of cast iron, ductile iron, galvanised mild steel, stainless steel and reinforced pre-cast concrete drainage & sewer products.

Job Description:
General office admin support role with assoc accounts tasks role using XERO accounting software to enter purchases, create invoices, notify supplier & customers & general reporting to the CFO.

Requirements:
Must have prior experience in MYOB or XERO.
Highly desirable, experience in manufacturing related industry
Min 2-3 years office admin / accounts related experience


We are 5- 10min walk from Mulgrave train station

To apply:
https://www.works4you.com.au/candidates/job-vacancies/admin-accounts-allrounder-ft-windsor/

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Café or Restaurant Supervisor you will:
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked.
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions.
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

What we are looking for:
• The possession of a current RSA is essential
• Someone who has a strong understanding of the day-to-day operations of running a restaurant
• A passion for sequence of service and a desire to create an amazing experience for every single customer
• A person who is both an invaluable team player as well as a well-rounded leader

Base hourly rate $27.83 equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane.

As our next Housekeeping Supervisor, you will:
• Prepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required
• Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping department
• Be accountable to the Head of Department for maintaining the productivity of the department, within the budgetary guidelines
• Coordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
• Conduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
• Provide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
• Assist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and understanding visa condition and working rights
• Assist in the recruitment and selection of Team Members for the department, when required
• Organise skill training for housekeeping team members in conjunction with the Talent and Culture
• Implement strategies to increase the productivity and morale within the department in conjunction with the head of department
• Communicate with all departments in the property to ensure a smooth flow of work
• Prepare accurate reports as required by the head of department
• Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
• Assist in controlling of all housekeeping inventory, including chemicals, linen and supplies
• Assist in controlling of all housekeeping team member uniforms, ensuring adequate supplies are available
• React professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Executive Housekeeper is informed
• Recommend strategies to improve Guest comfort / experience
• Daily check and maintain team members grooming standards
• Liaise closely with the Front Office Manager and the Maintenance Manager / department to ensure a quick change over of rooms
• Liaises with outside contractors with regard to laundry and cleaning material services in the absence of the Executive Housekeeper
• Participate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
• Conducts timely performance development appraisals for housekeeping team members
• Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
• Be trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure
• Ensure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Ensure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required

What we are looking for:
• Exceptional attention to detail with previous Housekeeping leadership experience
• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
• A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible
• Excellent grooming and presentation skills
• A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed

Base hourly rate $27.83 equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates across Australia - from 30% off!

Apply now to begin your journey!

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $27.83
Chef de Partie Base Hourly Rate: $28.57
For Chef various levels above, equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$71,000 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!