• New Role
• Join a highly professional forwarding thinking team
• Hybrid working as standard

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Reporting directly tot he GM, Finance Business Partnering.  Partner with the Rest team and outsource partners to optimise our opportunities to deliver on our member and employer promises, including sound financial management and ensuring our members and the funds rights are protected.

Ensures accounting principles and practices are in place and delivered through the team to service, support and guide service partners and internal and external stakeholders on a day to day basis.

This involves budgetary and expense control and managing internal and external stakeholders to influence, advise and achieve desired business outcomes.

Provision of all business finance partnering capability for agreed Rest business units and divisions including

• Leading finance engagement and managing senior stakeholders to ensure that their finance needs are met.
• Spearheading delivery of key finance responsibilities and accountabilities for agreed business units, ensuring always that deliverables are completed on time and accurately.
• Strategic financial analysis for business opportunities, input into business cases, benefit identification, monitoring and realisation.
• Providing impactful analysis and decision support across business units.
• Preparation of the annual budget to be incorporated into the annual business plan.
• Assisting Stakeholders with Best Financial Interest Duty Assessments, including NPV calculations.
• Assistance with forecasting and monitoring including assisting cost centre managers with accurate and regular financial reporting.
• Promoting a culture of innovation and value add, encouraging staff to initiate innovative responses to current and future business needs.
• Display effective influencing skills, ability to build trust and challenge existing practice.
• Provide partnering in the form of coaching, advice, support and recommendations to business unit stakeholders to ensure understanding of budget financial responsibility and where financial performance indicators could improve. This will involve ensuring that operating costs are aligned with the overall strategic business plan.
• Ensure appropriate controls within the finance function are complied with and operating effectively to manage the operating risks, including manager and employee education, procedures and expense authorisation processes.
• Assist the business and transformation delivery management teams in the estimation of future costs and benefits for use in business case and budget preparation, and year on year spend for annual planning and forecasting purposes.
• Develop and implement new systems and processes to ensure ongoing efficiency improvements and cost reductions.
• Promote Rest’s financial risk management framework.

Job Description

This position is accountable for the Partner-driven sales success of the region. The overall objective of this role is to achieve or exceed budgeted sales revenues in each financial year. 

WHAT WE WANT YOU TO BRING TO IFS Australia 

 •         You have a passion and intellectual curiosity for technology, solutions, marketing, sales, and service delivery. Your drive comes from the willingness to help IFS and its partners to grow their respective businesses.

•         You have exceptional interpersonal skills. You will know how to form relationships as well as maintain them, be focused on working with cross-functional people as well as being culturally sensitive to those stakeholders.

•         You are assertive, open to feedback, and have the ability to get creative to find ways to work around challenges. You are able to leverage Global Partner Program initiatives to drive local Partner activity with a focus on our target industries.

•         Your role is very collaborative, within a global matrix organisation.  Reporting to the APJMEA Regional Head of Channel Partners with a dotted line to the Market Unit Leader for Australia, you will orchestrate the channel partner and alliance activities within Australia market unit.

DUTIES & RESPONSIBILITIES:

•         Responsible for achieving quarterly & annual financial targets (sales quota).

•         Required to participate in the creation of the channel & partner business plan for assigned territory.

•         Selling of software licenses – net new/installed base with designated territory partners’ sales / pre-sales teams.

•         Recruit and develop new Channel Partners

•         Work with and build on the current Channel Network to drive partners in software license deals.

•         Help partners to develop their IFS delivery and solution practice to add certified consulting delivery strength in the region for IFS customers and prospects

•         Responsible for the overall planning, strategy, direction, and control of all sales activities in the allocated territory; including setting sales strategies & policies; control of the business partners; achievement of agreed sales volumes; and the development of future sales plans. 

•         Responsible for handling escalated partner complaints.

•         Provide sales, technology, and business-related expertise in the engagements

•         Provide leadership through evangelizing the benefits and opportunities of the IFS Partner Program in the market unit

•         Establish contacts and build positive relationships/networks with senior-level decision-makers of the partner organizations and their relevant customer and prospect accounts.

•         Some travel is essential

Qualifications

PRE-REQUISITES:

•       successful track record of sales / direct sales experience in the related industry/reseller markets.

•       excellent English language skills both in writing and verbally.

•       Focus on generating and driving sales independently and through partners.

KEY PERFORMANCE INDICATOR

•       Co-Responsible for Channel sales targets.

•       Pipeline generation with partner marketing teams.

•       Building Partner capability on a focused solution.

•       Advisor to partner on solution selling.

•       Driving Enablement programs for partners across the region

Additional information

KEY COMPETENCIES

• Team Work, Commercial Awareness, Communication, Influencing Others, Customer Orientation, Thoroughness, Self-Confidence, Flexibility, Resilience  
• As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values.

Are you passionate about transforming the client experience and shaping the future of client engagement?

We’re looking for a Senior Client Experience Partner who thrives on creative thinking and is ready to make a real impact. In this role, you’ll partner with the Head of Client Experience to champion a client-centric culture, supporting teams to consistently deliver outstanding client experiences that align with our strategic goals.

What You’ll Be Doing:

• Design and execute strategies to elevate the client experience at every stage of the client journey.
• Create engaging learning experiences that build client service capability and mindset.
• Collaborate and engage with internal stakeholders to exchange ideas, share resources and improve project outcomes.
• Drive change through insights by analysing client feedback and communicating outcomes and actions clearly.
• Track success through effective reporting that showcases the impact of client satisfaction and learning initiatives with clear KPIs that inform future strategies.