Chandler Macleod are currently searching for dedicated and skilled HR Drivers to join our client based in Reservoir (Northern Suburbs). Our client is a leading and successful food manufacturing company, handling the production, packing, and distribution of many products including antipasto items, pizza and pasta just to name a few. Key Responsibilities:Safely operate an HR truck in compliance with all local, state, and federal regulations.Complete pre-trip and post-trip inspections, reporting any issues promptly.Manually unload 14- pallet HR truck with care.Maintain accurate records of deliveries and pick-ups.Multi-drop deliveries and pick-upsProvide exceptional customer service to our clients.Requirements:Valid HR driver's license.Minimum 2 years of HR driving experience.Strong knowledge of Reservoir and surrounding areas.Excellent communication and customer service skills.Ability to lift and handle heavy objects.A commitment to safety at all times.Must be comfortable with manually unloading drops.What We Offer:Competitive pay with room for advancement.Regular hours with the potential for overtime.Ongoing training and development opportunities.Supportive and friendly team culture. Hours are Monday-Friday 7am-3pm, $35 p/h.  If you're a skilled HR Driver looking for a rewarding career opportunity right here in Reservoir, press APPLY NOW!

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Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Frankston. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in FrankstonAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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About the Organization:This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office. About the role:The APS4 Administration Officer will work within defined parameters relating to their area of responsibility. It will apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to Agency’s objectives. You may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.You will be part of the Younger People in Residential Aged Care (YPIRAC) team. This team is part of the newly formed YPIRAC/Hospital Interface Branch. The YPIRAC team provides specialised support for people with disability who are living in, or at risk of permanently entering aged care facilities.  Responsibilities may include but are not limited to:Organising the team email inbox, calendars and appointments, responding to team priorities and timeframes.Researching and responding to general enquiries and analysing documents and data.Coordinating and preparing meeting minutes and papers.Supporting the drafting of written communications and managing documents and databases.Organising travel and finance reconciliation.Participating in project management work as directed, supporting the delivery of work priorities.MANDATORYExperience working in a similar role under Australian rules and regulationsExcellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft OfficeStrong verbal and written communication skillsExperience in an operational support, Executive Assistant, or similar support role (essential)Strong administration / coordination support experienceVery strong calendar management and coordination skillsOrganisation and time managementDemonstrated commitment to ongoing professional developmentThe Agency Worker Screening Check. This is only applicable to some positions within the Agency that require the occupant to have access to classified Australian Government information.Current Police Check, o ability to obtain one What you will bring to the role:Strong communication and interpersonal skills.Experience in building relationships both with internal and external stakeholders.Ability to work within and across teams, the ability to adapt quickly to a changing environmentAbility to manage confidential and sensitive information.Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy. How to apply:Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply. Mandatory: Australian Citizenship required to work within Federal Government.Please click ‘APPLY” to upload your details and resume to be considered for this role. You can also send in your resumes directly to Claudia Leiva…

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Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. **** Applications close by 3pm Tuesday 31st of October 2023.**** ***Mandatory: Australian Citizenship required to work within Federal Government*** Our Federal Government client is seeking to engage in a Fulltime APS4 Finance Officer for a 12 month assignment with potential extension in GEELONG & RICHMOND VIC. The APS4 Finance Officer position will provide operational and administrative support that is informed and directed by sound knowledge in areas and may undertake some research and analysis activities. The APS4 Finance Officer may have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex enquiries. Responsibilities may include but are not limited to:Facilitating transaction processing in the systems to ensure financial data is accurate and complete.Extracting and analysing data from SAP and other financial systems to resolve enquiries.Preparing accurate and timely management reports as required.Providing input into the development of Standard Operating Procedures for the team, including process mapping requirements.Working with key stakeholders to support various project initiatives. Essential skills required for role/s:Relevant tertiary degree with subsequent on-the-job experience.Ability to use computer/software applications including Microsoft Office and NDIA business applications.Demonstrated experience in the use of financial management systems (for example SAP, Oracle).Demonstrated ability to interpret and analyse financial data and develop into concise and meaningful reports.Demonstrated experience in the application of relevant statutory, regulatory and policy frameworks to provide objective advice and resolve problems.Demonstrated ability to show good judgment, initiative and undertake tasks independently, seeking advice and escalating as required.Demonstrated excellent organisational skills with the ability to prioritise tasks and work to competing deadlines.Demonstrated good written and verbal communication skills, including the ability to communicate effectively with stakeholders.Demonstrated flexibility and adaptability working in a team. Desirable skills to have for the role:Experience in federal government and/or a large complex organisation.Experience in SAP. About the Team The Financial Control Branch is responsible for the financial management of the Agency and Scheme, and provides insightful financial reporting to enable strategic decision making. Key accountabilities include producing audited annual financial statements, the Annual Report, budgets, monthly financial reports and forecasts. The branch manages the maintenance and development of finance systems, analysing financial performance, and providing financial advice to support decision making and ensuring compliance with legislative requirements. It provides financial reports and advice to support the business manage its group, division and branch level budgets. About the Role The APS4 Finance Officer is accountable under general direction to undertake moderately complex finance…

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On behalf of our client, we are looking for an Advertising Specialist.

Your role will be as the leading force between the company, internal and external stakeholders and clients across a wide range of live events and brand experiences. It will cover classic project management, client management and project leadership alongside production planning and delivery. You will play a key role in ensuring the agency's creative output is planned and executed to the highest possible standard.

The daily duties and responsibilities include:
• Cover the day-to-day development, preparation and management of campaigns and one-off projects
• Manage the output, personnel, and offering of the creative department
• Ensuring the agreed scope of work is delivered on brief, on time and within budget.
• The conceptual development of creative projects with the ability to manage projects from inception through to finalization
• Working collaboratively among a small team of specialists across creative, strategy, and production
• Work across multiple briefs in a dynamic and fast-paced environment

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• Tertiary qualifications or relevant experience in lieu
• A strong understanding of how art direction and design deliver conceptual ideas that can be used to tell a story on behalf of a brand.
• Solid understanding of brand, print, and digital design
• Art direct, design and concept big, conceptual brand expressions across all mediums
• Can work autonomously.

Salary: Salary being offered is commensurate with qualifications and experience and is between $75,000 - $90,000 per annum as aligned with job market rate.

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/74d30091-6a4b-401f-8778-abd8cd709ccd

On behalf of our client, we are looking for a Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/1b7dba3f-c914-495f-be7e-1eb7446afc32

On behalf of our client, we are seeking a highly skilled Management Consultant.

The position will assist external clients to improve processes and practices across their business units and advise on methods to improve organisational outcomes.

Specific responsibilities include:
• Review and analyse activities, costs, operations and forecast data to determine progress towards stated goals and objectives
• Assisting to develop strategies and plans designed to optimise the use of organisational resources
• Provide feedback to management on the efficacy of existing processes and advise on methods for improvement
• Advising clients towards more efficient organisational structures
• Analyse business performance of clients to ensure organisational goals are achieved
• Responsible for communicating the business strategy and its implications on employment and engagement to key stakeholders
• Creating proposals to change work structures and processes, and redefine work flows
• Advising on strategies to ensure growth of client businesses in line with the targets and metrics set
• Review feedback and develop planning models to identify the competency, knowledge and talent gaps of staff and develop programs aimed at upskilling employees with the aim of achieving enhances organisational outcomes

The role requires:
• Degree qualified or at least 5 years relevant experience
• Strong commercial acumen
• Strong communication skills and passion for networking
• Understanding of processes and systems and methods for improving them so as to assist clients to achieve targeted growth and better business outcomes

Salary: $90,000.00 – $120,000.00 per year.

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/1dd4aa7c-8711-4c8b-98ba-6cb43bfac050

On behalf of our client, we are looking for an ICT Sales Representative.

The role will be responsible for developing and converts sales opportunities into sales of computer hardware, software and ICT services.

The daily duties and responsibilities include:
• Quotes and negotiates prices and credit terms, and completes contracts and records orders
• Arranges delivery of goods, installation of equipment and the provision of services
• Reports to sales management on sales made and the marketability of ICT goods and services
• Follows up with clients to ensure satisfaction with ICT goods and services purchased, arranges modifications and resolves any problems arising
• Prepares sales reports, and maintains and submits records of business expenses incurred.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• Skills and knowledge in business IT infrastructure, hardware and software
• Strong interpersonal skills and provide good customer service skills
• Have a proven problem-solving skill and a can-do attitude.
• Computer and database management
• Good communication (verbal and written(skills)
• Influencing/selling skills.

Salary - Salary being offered is commensurate with qualifications and experience and is between $75,000 - $100,000 per annum.

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/133dad5d-5a20-4cb4-bc30-16f330194c3e

On behalf of our client, we are looking for an experienced Accountant.

The daily duties and responsibilities include:
• Collate and review financial records to ensure accuracy and clear audit trails.
• Supporting the Financial Controller with various month end reporting duties when required
• Preparing financial statement and financial report for management
• Ensuring compliance with accounting standards and legal requirements
• Managing cash flows and investments and creating budgets and forecasts
• Tracking payments to internal and external stakeholders
• Audit financial transactions and documents
• Manage balance sheets and profit/loss statements.
• Reconcile accounts payable and receivable.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• Experience with completing tax returns; more complex company, trust, partnerships; tax research and preparing of financial statement for all entity types; correspondence with ASIC and ATO.
• Demonstrated strong understanding of client file structures
• Demonstrated understanding of asset protections concepts
• Demonstrated time management completing engagements within timeframes
• Staying aware of current events and economic legislative and environments
• Ability to work largely independent and display role model behaviour for accountants
• Demonstrated high level understanding of practice tax software, returns, file creations and matter creations and maintenance.
• Demonstrated working knowledge of basic concepts for GST, FBT and Stamp Duty.

Salary - Salary being offered is commensurate with qualifications and experience and is $70,000 - $100,000

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/54a397f2-bb81-4086-86ef-e04f1a200c14

On behalf of our client, we are looking for a Medical Practitioner.

The role will be responsible for providing patient centred care that addresses health needs and promotes wellness, based on the latest evidence and medical guidelines including conducting examinations and questioning patients to determine the nature of disorders and illnesses, and recording patients' medical information. Where necessary, ordering laboratory tests, X-rays and other diagnostic procedures. Interpreting findings to assist in diagnosis, providing overall care for patients, and prescribing and administering treatments, medications, and other remedial measures. Monitoring patients' progress and response to treatment, advising on diet, exercise and other habits which aid prevention and treatment of disease and disorders, arranging the admission of patients to hospitals as necessary.

The daily duties and responsibilities include:
• Use appropriate equipment like stethoscopes, and blood pressure monitors in therapy and diagnosis.
• Assess if patients need investigations, special care, and treatment.
• Prescribe medicines and carry out surgical procedures.
• Examine and discuss with patients in order to diagnose their health conditions.
• Take a complete history and make detailed notes as a legal documentation of treatment.
• Carry out particular procedures within the confines of knowledge and general practice
• Work with other doctors and practice staff and allied health personnel as a team member.
• Liaise with other medical and non-medical professionals to guarantee high quality treatment.
• Work in a manner that is compliant with health and safety practices, with particular regard to the handling and disposal of body fluids and sharps.
• Participate in ongoing training offered by the practice, health care services and other related institutions.
• Keep informed of the latest medical information.
• Promote proper health education.
• Participate in creating, presenting, and monitoring health programs or events as appropriate.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• Must be eligible for registration with AHPRA, RACGP
• Must have positive attitude towards Education, be self-motivated & committed to professional development. Prevocational registered with a view to complete The College Fellowship exams to obtain Vocational Registration within a designated time period.
• Able to respond to demanding and complicated patient situations.
• Effective communication with other doctors as well as patients.
• Maintain concise, timely and accurate confidential records of patients.
• Able to prioritize patients according to their clinical needs.
• Good time management skills to balance clinical and administrative duties.
• Able to solve difficult problems.
• Should be able to challenge decisions if required.
• Strong decision-making and practical skills.

On behalf of our client, we are looking for a Corporate Service Manager.

The role will be responsible for overseeing our Client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
• Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Successfully build, coach, and develop team members in line with our client’s culture and values.
• Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
• Overseeing and driving the regional operations in line with the global operation strategy and company objectives
• Strategically planning on local office expansion in terms of headcount, organization and capacity planning
• Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
• Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
• Conducting regular performance review, appraisals & salary review with the local team leaders and teams
• Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
• Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
• Experience in building operational procedures, brand awareness, and building teams for success in new markets
• Good understanding of business operations and decision-making processes
• Analytical and performance-driven mindset
• Critical thinking and decision making
• Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
• Team Player / ability to collaborate with others & work in a team-oriented environment
• Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

On behalf of our client, we are looking for a Sales and Marketing Manager.

The role will be responsible for the effective execution of all marketing initiatives and ensuring overall brand objectives are met.

The daily duties and responsibilities include:
• Manage the full sales cycle for your allocated region
• Work to individual and team targets, as well as focused KPI’s
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of an organisation
• Produce accurate forecasts for sales of products and services monthly
• Unlock new users of company products and workflow
• Balance attraction of new customers and partner with retention and growth of existing customers and partners
• Be omni-present across all verticals with a focus on key markets including film, TV, Live, Fixed Install and more
• Working with our direct partner network to increase our company’s presence in the region
• Organise demos and technical pre-sales and post-sales activity using the Technical Solutions team
• Work with the EMEA Sales Admin to process quotes, orders, invoicing and delivery of goods to customers
• Work with the VP Sales EMEA to plan, resolve issues and ensure good communication across the team
• Work with the marketing team to generate interest and knowledge of the brand across Australia & NZ
• Strong knowledge of direct sales and reselling networks in previous sales roles
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a strategic business development plan that expands the company's customer base and ensures it’s strong presence in managed regions.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5 plus years in direct, complex, solution led selling
• Experience of lead generation
• Experience of working with decision makers and closing deals
• Clear achievement of ambitious targets and growth
• Willingness to travel extensively
• Commercially minded, with a proven track record of sales growth
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Strong presentation skills
• Outstanding influencing skills
• Strong negotiation skills

Salary - Salary being offered is commensurate with qualifications and experience and is between $90,000-$120,000

On behalf of our client, we are looking for a Marketing Specialist.

The role will be responsible for supporting the business in the development, execution, and delivery of marketing campaigns across the portfolio to maximise acquisition and retention of users and clients. The focus of the role is to manage and execute marketing campaigns that meet and exceed ROI targets for the marketing plan, whilst delivering on client campaigns and attracting new clients across the portfolio.

The daily duties and responsibilities include:
• Identify market opportunities and advise the leadership team on all marketing strategies and campaigns to reach target markets, expand company brand and promote services to new customers
• Showcase your creative side to produce and design all marketing collateral, including digital, video and print content, to be used across companywide communication
• Manage all social media platforms including, Instagram, Facebook, LinkedIn & YouTube, ensure all content is scheduled, brand-appropriate and aligns with company content pillars guidelines & objectives
• Conduct all research and analysis of data in relation to consumer patterns and preferences.
• Predict and develop collateral for current and future trends across all social media platforms and implement all appropriate findings
• Oversee the company website & blog, create and manage SEO initiatives and evaluate the effectiveness of existing strategies to provide recommendations for improvements
• Keep ahead of search engine algorithm updates and integrated marketing trends, perform competitor analysis and collate findings into actionable recommendations
• Take ownership of creating interesting and brand-appropriate copy across social media, email communications, client-related content, marketing & blog content

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 2 to 4 years of related experience
• Hands on experience in designing, building, launching and evaluating marketing plans, campaigns and programs
• Experience in digital marketing techniques and the optimisation of digital content across channels
• Excellent verbal and written communication
• Knowledgeable on Microsoft CRM
• Strong attention to detail when working with data
• Effectively manage events to be on time and budget
• Knowledge of marketing technology trends.
• Advanced computing skills including Microsoft Office applications, databases
• Passionate with a creative and pragmatic outcomes-driven approach
• Excellent stakeholder engagement skills
• Able to multi-task and work under tight deadlines

Salary - Salary being offered is commensurate with qualifications and experience and is between $80,000 - $100,000

On behalf of our client, we are seeking a highly skilled ICT Business Analyst.

As an ICT Business Analyst you will be a key figure in the further development of our own proprietary system. The role involves carrying out assessments and analysis of current ICT business processes and making improvements to increase efficiency and reduce costs.

The daily duties and responsibilities include:
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.
• Identifies, investigates, and analyses business processes, procedures and work practices;
• Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Collaborate with teams across the business to deliver high quality service outcomes
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 3+ years’ work experience in a business system analyst role or similar
• Communication & technical skills
• Problem-solving & critical thinking skills
• Excellent time management
• Ability to work collaboratively and independently as required
• Confidence to communicate with multiple stakeholders and to manage expectations

Salary - Salary being offered is commensurate with qualifications and experience and is between $100K - $150K

Get to Know Us

Here at Centorrino Technologies, or CT as we like to call ourselves, we put a lot of effort into delivering the best customer experience of any managed ICT provider in Australia. We exist to empower our customers with a frustration free tech environment so they can concentrate on what’s important to their organisation.

We’re excited by the fact our team is continuing to expand. As we continue to grow, we’re on the hunt for a suitable candidate to join us as a Desktop Support Officer based at a client site.

The role:

As part of the role, you will be responsible for providing local end user support for the customers' technology environment which encompasses a combination of Microsoft Windows 10 Workstations, Apple Mac Devices, Chromebooks, Meeting Room Technology and Mobile Devices running both Android and iOS.

Responsibilities:

• Utilise your skills and passion for technology to solve technical issues on Windows, Apple Mac, Chromebooks, Android and iOS based devices supporting the operating systems, hardware and client side applications on these devices. Whilst we understand that you may not have had experience with all platforms, the successful candidate will be a fast learner who enjoys expanding their knowledge;
• Travel from site to site based on the schedule;
• Provide end users with training on how to better use their devices and assist them to learn something new;
• Be personable with end users developing a friendly bond with customers;
• Collaborate with your fellow colleagues to determine any processes which need improvement or can be handled more efficiently;
• Seek customer feedback on your performance and take an active approach in attempting to continuously improve these results;
• Identify problems or requests which don't have an existing process and collaborate with your peers to develop and implement one;

Qualifications, Skills & Experience

• Know your way around a computer and in particular Windows;
• Intune knowledge;
• Basic Networking;
• A solid understanding of how computers and associated peripherals work together;
• A fast learner with a eagerness to learn more;
• A person that enjoys a fast paced environment and helping others;

The role is based at a client site in Melbourne CBD and is a full-time position.

Monday to Friday - Full Time with and early start onsite.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Aboriginal people and people from culturally diverse backgrounds.

1. Overview of organisation: My client is a global leader in professional information services, software solutions and services for the health, tax & accounting, finance, risk & compliance and legal sectors. We help our customers in over 180 countries to make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. 2. Purpose of role Acting as single point of contact of their Melbourne office. This role is responsible for managing a wide range of office admin, WK business operation, business continuity management, risk management, procurement and support services to the business leaders. This role also requires organize coordination between different Wolters Kluwer business divisions in Melbourne. In this very diverse role, there is an opportunity to expand professional knowledge in areas such as (but not limited to), occupational health, event coordination, office renovation projects, crisis management, business continuity management, sales support function, support services to business leaders, procurement and travel arrangements.
Key Areas of Responsibility Office Administration

The first point of contacts for all information for Melbourne office.
Provide administration support in managing internal and external customers.
Manage the office facilities and provide staff with adequate equipment and conducive office environment to carry out their daily task
Ensure that the office is in good working condition at all time and reflect WK's company value and image
Liaise with all service providers i.e landlord, contractors, IT support, suppliers etc.
Procurement of all office supplies, maintain service contract agreements, compare prices between different vendors for goods and services.
Provide admin support to all WK business divisions in Melbourne
Manage and responsible on security access (entrance/exit)

Support function

Provide support services Finance, AP, Sales and Management.
Provide admin support all WK Business Division including Tagetik, TeamMate, WK Health, WK GRC and WK
Escalate all sales queries that come through to company main telephone line/email to sales team.
Support businesses with Roadshows, WK events, In house Customer training, townhall etc.
Support Sales and marketing functions.

Incident Management and Business continuity management

Member of local IMT team.
Play role as Incident Manager and Fire Warden for the office.
Be responsible for Alertfind.
Responsible for implementing safe management measures at the office.
Ensure WK meets all Melbourne government regulation with regards to safe working environment.
Monitor and advise business management with the changes to Melbourne requirements to ensure safe working environment.
Conduct fire drills, emergency evacuation plan etc with landlord.
Provide staffs update on risk/injury hazard. Ensure safe and clean environment in the office premise at all times.
Involve in IMT training and communication

-WFH 3 days (2 days in office)

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.