Exciting opportunity to be part of our NEW MH, AOD & SP service in Queensland! 

• Part-time (0.8FTE) ongoing position based from one of our four sites (Gympie, Hervey Bay, Rockhampton or Emerald) + Work from home WFH
• $46.35ph + Super + Not-for-Profit Salary Packaging up to $18,550 + Hybrid working conditions 

EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).  
 
Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.  

Job Description  
Reporting to the Program Coordinator you will support the Psychological Services for Underserved or Hard-to-Reach Populations (PSUHRP) program which is an initiative that delivers short-term psychological therapies to individuals in rural or remote areas as well as those encountering cultural, linguistic, socioeconomic, or geographical challenges. 

As Data Officer the position involves managing data, developing efficient data collection systems, and overseeing program administration.

Key responsibilities include:

• Using data to manage client intake, allocate resources, and oversee caseloads effectively.
• You'll also develop and maintain processes for internal and external data reporting, ensuring compliance and data accuracy.
• Proactively identifying process improvements, supporting demand management and quarterly planning, and providing meeting support are also key aspects of the role. 

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Dan Roberts (Director Business Development) at [email protected]  

About you  
If you're an experienced and detail-oriented Data professional, with a background in providing advanced administrative support to senior stakeholders in comparable large-scale enterprises and demonstrable experience as a support officer in a project-based environment, ideally business/IT projects, you might be exactly the person we're looking for! 
You will also have:  

• Demonstrable experience of project controls including budgets, forecasts, risks, and issues; familiarity with the reporting of these controls, including governance reporting and steering committee meetings.  
• Proficiency in MS Office suite (advanced), including experience with project scheduling (MS Project), as well as knowledge of databases such as Track and MS Access.  
• Proven track record in developing, implementing, and maintaining operational workflow processes.  
• Proven track record in developing Excel spreadsheets, reporting data (e.g., charts), and checking for data integrity.  
• Proven record of checking KPIs against targets.  

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Join our dynamic team as an HR Operations Manager, where you'll play a pivotal role in shaping our global HR processes and driving organizational success.

Key Responsibilities:

HR Operations Management:

• Oversee and manage day-to-day global HR operations and HR operation performance.
• Supervise and mentor a team of HR operation professionals across multiple countries and locations.
• Collaborate with Talent Acquisition, Payroll, Administration, and business team leaders to develop and maintain efficient HR operation processes, including onboarding, offboarding, and variations, etc.
• Provide support and guidance to HR operation team members.
• Promote a culture of continuous learning and professional development.

Operational Excellence and Process Improvement:

• Set and track SLAs/delivery across core HR operations processes.
• Ensure HR operational accuracy, efficiency and effectiveness.
• Collaborate with cross-functional teams to enhance HR operation processes.
• Implement best HR practices to improve efficiency.

Compliance and Technology Standards:

• Ensure compliance with employment laws and regulations.
• Stay updated with industry changes and implement necessary adjustments.
• Utilize HRIS platforms such as Workable, EmploymentHero, etc.
• Manage relationships with third-party suppliers.

• Proven at least 8 years of experience in overseeing and managing day-to-day HR operations with demonstrated ability to lead global HR projects and initiatives.
• Exceptional communication and customer service skills are essential.
• High attention to detail is a must.
• Demonstrated ability to multi-task, prioritize, and work independently is required.
• Proven ability to work effectively under pressure in a fast-paced environment.
• Must be proactive, with a strong passion for solving complex problems and a customer-centric attitude.
• Comfortable and enthusiastic about working in a business undergoing significant transformation and change.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone.   

Last year, we helped nearly 300 million people access information about the currencies that matter to them and over 350,000 people used us to send money overseas. Thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments.   

At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first.   

We are proud to be part of Euronext Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under Euronet, we have brought together our three key brands – XE, HiFX and Ria Money Transfer – to become the business that XE is today.  

The purpose of the Complaints Officer is to effectively manage customer complaints, ensuring the reputation of Xe is protected and that all complaints are handled within regulatory guidelines.  

Working closely with the wider management team and support teams across the business, the jobholder will lead from the front in ensuring a high-quality service is being delivered to customers. This will include providing feedback to managers on individuals and processes, highlighting any concerns and making recommendations for improvement. 

Our principles 

AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 

RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 

COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do 

• Investigate and handle global level 2 escalated complaints (written and verbal) for consumers and small businesses through to resolution, in line with the approach and timescales outlined in the complaint handling policy. This includes taking live escalated complaint calls and making proactive calls to clients throughout the handling of a complaint.   
• Exercise own judgement in the specific approach to take with individual complaints (written/verbal, timing of contact) and making informed and well-reasoned decisions in the event of financial outlay (gestures of goodwill).  
• Assist Compliance/Risk with compiling cases and regulatory reporting.  
• Review any customer feedback and respond where required. Daily management of customer feedback (Trustpilot/CSAT/Delighted surveys), providing responses and analysing trends. 
• Provide monthly MI and associated commentary to internal parties on Complaints and customer feedback as required– including identifying key trends, conducting root cause analysis and making recommendations for process improvement as appropriate to prevent reoccurrence. 
• Complete any complaint logs daily, ensuring all data and commentary is accurately entered. 
• Assist team members in Care and other support teams with Level 1 complaint responses, ensuring responses are within required regional timescales, working closely with Supervisors and Managers to address any training or coaching needs of individuals.  
  

Success Measures/KPIs 

The quality of the complaint handling will be monitored via audits. 

The quality of complaint resolution will be monitored against complaint regulatory body decisions.  

Who you are 

• Previous experience of managing escalated complaints in a financial services industry is essential.  
• Excellent verbal and written communication skills are needed in order to understand a client’s complaint and explain complex processes in a clear, straightforward but effective way.  
• A solution focused approach is required to persistently follow matters through to resolution  
• A high level of drive and motivation are necessary to achieve results whilst working cross departmentally, providing feedback and managing expectations at all levels, senior management through to team level.  
• The job holder should be quality driven, ensuring accurate data integrity and adherence to all processes. A strong team worker is required, with the ability to build and maintain strong cross functional working relationships.  
• The ability to work under pressure is essential, as is being someone who is change orientated.  
• A strong team worker is required, with the ability to build and maintain strong cross functional working relationships.  

 
Desirable 

•  Experience of writing and presenting reports 

• Competitive market-based salary 
• Annual Discretionary Bonus 
• Superannuation 
• Healthcare 
• 20 days annual leave increasing with each year of service (capped at 25 days 
• Paid day off for your Birthday 
• Discounted Euronet Employee Share Purchase Plan (ESPP) 
• Plumm Mental Health and Wellbeing  
• Volunteering day for a charity of your choice 

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected] 

We don’t just talk, we listen. At Jaybro Group, you don’t just find supplies, you find people. Real people. We go beyond simply supplying essential products and services. We foster a culture of care and responsibility that impacts everyone we touch. We’re more than just a service provider. We’re here for you every step of the way. Harness the power and expertise of 7 brands and suppliers in one marketplace — all united in empowering lives and connecting communities.

With over 25 years of experience, we're Australia and New Zealand’s leading supplier of key infrastructure products and services across safety, hardware, fencing, civil consumables, geosynthetics, underground utilities, and more.

We are currently seeking an Accounts Payable Officer to join our Arndell Park Team. The Accounts Payable Officer will be responsible for providing excellent customer service to suppliers, ownership of accounts payable suppliers ledger, resolving accounts payable queries, setting up payments to suppliers with subsequent allocations completed & remittances sent.

Responsibilities

·         Maintaining healthy supplier relationships

·         Accounts payables queries attended and resolved via telephone and mailbox.

·         Set up new supplier account.

·         Process invoices into the accounts payable system; ensuring accurate processing within deadlines.

·         Resolve invoice discrepancies and issues to ensure prompt payments

·         Perform Statement of accounts Reconciliations monthly

·         Management of Accounts Payable Mailbox

·         Ensuring supplier ledgers are up to date with no discrepancies

·         Payment runs setup and allocations of accounts paid

·         Provide remittances to suppliers on a timely manner

·         Assist with month end closing

·         Complete credit application forms

·         Verify and process employee expense claims and manage the approval and payment process

·         Perform all other duties as assigned and required by Accounts Payable Manager

·         Bachelor’s degree in accounting, finance or related discipline

·         Proven experience as an Accounts Payable Officer for over 3 years

·         Intermediate level - Excel and Microsoft Office

·         Proficient user of finance software

·         High level of accuracy coupled with strong work ethic

·         Strong organisational ability to multi-task and prioritise daily tasks

·         Excellent attention to detail as dealing with supplier accounts and invoices

·         Exceptional communication skills to liaise with all people at all levels (both internal and external)

·         Has experience working in a fast paced environment

·         MYOB/PRONTO experience desirable

• Great company culture & high employee engagement where all employees have a Stake in the Outcome.
• Training & development opportunities
• Positive and inclusive work environment

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description:

We are looking for a motivated dynamic HR Advisor to join our friendly team based in Perth.

The ideal candidate will have a proven track record of successfully delivering HR Discussions, Processes, and Functions and is looking to make their next career move into a broader HR space.

Key Responsibilities:

• Provide coaching and advice to people leaders (performance management, grievances, investigations and disciplinary action);
• Recruitment & Selection Support (coaching, job descriptions & contract development); 
• Basic ability to interpret industrial instruments (i.e. awards)
• Administrative duties and reporting
• Induction Support & Employee Exits;
• Maintaining employee data and use of HRIS 
• Change Management support; and
• Contribute to the development and success of key people initiatives (reward & recognition, wellbeing & induction programs)
• Providing support for Mergers and Acquisitions

To be successful in the role you will have:

• Minimum of 1-2 years generalist experience in HR Coordinator and/or HR Advisory roles;
• Demonstrated ability to work autonomously, under pressure, and within tight deadlines; 
• Demonstrated ER knowledge, skills, and experience;
• Ability to coach, influence, and enable leaders;
• Exceptional communication and relationship management skills;
• Recruitment & Selection experience;
• Be Resilient and Solutions focused;
• Have the passion and ability to drive & deliver value-based initiatives; and
• Tertiary qualifications in HR or related discipline (or working towards completion)

About Us

Rentokil Pest, a division of the global company Rentokil Initial, has been offering a complete range of Pest solutions to Australian businesses for over 40 years. We operate in all states of Australia, employing passionate people to manage, maintain, and service our extensive customer network.

If you enjoy being independent, on the road, and driving a new sales territory, then we'd love to hear from you.

The successful candidate must be able to pass a Pre-employment medical as well as background checks.

Click the Apply button to submit your resume and kickstart your sales career today!