About blueAPACHE

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience.

What You'll Do

This newly created role presents an amazing opportunity to build upon your solid knowledge of employment law and HR advisory support, with this position working end to end across the employment lifecycle. Responsibilities will be varied, and will include:

• Maintain and enhance our onboarding toolset to ensure high quality onboarding 
• Support the business with timely, accurate and practical reporting on all elements of the employee lifecycle built on reliable HRIS data including monthly reporting to the Executive
• Develops and enforces HR policies aligned with legal requirements and organisational strategy.
• Ensure all people policies and procedures are continually reviewed and aligned to bA Values and compliant with relevant legislation
• Develop collaborative partnerships with all leaders that are built on open communication and transparency
• Establishes the process for conducting annual or quarterly performance reviews, including timelines, guidelines, and tools (such as evaluation forms, software, and review cycles). This process ensures that all employees are evaluated consistently and fairly.
• Promotes a continuous feedback culture, where performance is not only reviewed at the end of the year but on an ongoing basis. This allows for real-time adjustments, support, and development.
• Manages risk associated with employee relations, ensuring proper handling of grievances and disputes.
• Actively participate in the ongoing innovation of HR processes and activities to continuously improve service delivery and value add to the business
• Manages promotion and succession planning processes based on merit and performance data.

What You'll Need to be Successful

To excel in this role, you will demonstrate previous experience working in a HR role, being exceptionally skilled at managing employee life-cycle activities and processes with a high-level of accuracy and be comfortable at interpreting policies, procedures and to provide sound advice to employees and People Leaders. You will be customer centric by nature, highly organised, adaptable and comfortable working with ambiguity.  Ideally, we are seeking:

• Previous experience (5+ years as a guide) in an HR position
• Demonstrated knowledge of Australian employment legislation and practices
• High level attention to detail
• Drive and ability to work in a high volume, fast-paced, fluid environment
• Ability to liaise and communicate confidently with employees across the business
• Ability to maintain a high level of confidentiality and professionalism with sensitive information
• Work well within a team environment, but also capable of working independently to progress workloads and priorities
• Any prior experience working within an IT organisation would be an advantage but not mandatory

What’s in it for you?

blueAPACHE continues to grow and we recognise our people are our most significant differentiator.

• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Take advantage of our Employee Benefits platform – novating leasing, discount shopping & insurances!
• Ongoing training and development including paid certifications.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks.

Purpose of Role

• Develop and maintain the highest standards of quality and compliance to support Sobi’s practices in Australia.
• Implement systems and processes to ensure that Sobi products in Australia consistently meet or exceed established quality standards.
• Lead activities related to Good Manufacturing Practices (GMP), Quality Management Systems (QMS), and adherence to regulatory requirements.
• Ensure compliance with Industry Code of Conduct and company guidelines.

Job Description:

• Oversee, manage and update the Sobi QMS in Australia, including training rollout, annual reviews and ad hoc updates as required, and on a timely basis.
• Collaborate closely with Supply Chain to ensure the required quality standards are met; Review records and change requests on completeness, consistency, relevance and clarity;
• Review and approve GxP documents, ensuring all processes follow GxP;
• Prepare batch release documentation;
• Approve QA-controlled documentation (such as SOPs, batch records, working instructions);
• Conduct regular self-inspection activities to ensure audit readiness
• Support the development of Corrective and Preventative Actions (CAPAs) and continuous improvement activities;
• The role is based in Sydney – office-hybrid, reporting to the Finance and Operation Manager.

Key Responsibilities:

• Provide leadership in all matters relevant to the QMS (continuous improvement, training, etc.);
• Develop and manage company policies and Standard Operating Procedures (SOP) required by the QMS;
• QTC - Facilitate and assign related training to the affiliate employees;
• Sign relevant document after review of importation and repacking documents;
• Conduct root cause analyses, identify CAPAs, and determine product disposition to maintain the quality standards;
• Log non-conformance, change control and CAPAs into the QMS system;
• Assign to relevant stakeholder, follow up actions and closure;
• Support internal/external audits;
• Lead recall actions;
• Other projects, tasks and responsibilities as assigned by management;
• Behave ethically, responsibly, and professionally in accordance with Sobi’s values, internal policies and Australian Medicines Code of Conduct.