A rare and enviable opportunity has arisen for a front of house and office administrator to join our highly successful Residential team at Colliers, based in our Melbourne CBD office in our state-of-the-art showroom and display gallery.

As part of this role, you will create the first impression for our clients and be a key point of contact able to assist with a range of queries.

 The successful candidate will hold ownership of:

• Welcoming all guests, clients and customers to our Showroom space
• Answering and directing all incoming telephone calls in a professional and proactive manner
• Supporting our high standard client engagement approach through the coordination of meeting rooms, event coordination & support all aspects of a memorable client experience
• Assisting with the management and maintenance of our modern in-house technology
• Arranging incoming & outgoing couriers & mail services for the office
• Processing invoices and managing corporate credit card receipts
• Assisting with contract administration duties as required
• Managing inventory of keys
• Ordering of office supplies
• Ensuring meeting rooms are set up
• General office management including contractor management

Start Date: ASAP

Location: Falls Creek, VIC, 3697

Venue: Frying Pan Inn

Position: Food & Beverage Attendant

Join Traverse Alpine Group as a Front Of House Staff member, where your exceptional customer service skills will shine! We are the largest hospitality employer in regional Victoria & New South Wales and are proud to serve our guests with excellence in every interaction. As part of our dedicated team at The Boat Shed Lake Hume, you will play a vital role in creating memorable experiences for our guests in a dynamic and engaging environment.

Responsibilities

• Warmly greet and welcome guests upon arrival.
• Efficiently take and deliver food and drink orders.
• Ensure that the dining area is clean, organized, and inviting.
• Assist with food prep and beverage service as required.
• Accurately process payments and handle cash transactions.
• Provide detailed information about menu offerings and special promotions.
• Address and resolve customer inquiries and concerns with professionalism.

• Previous experience in hospitality or customer service is preferred.
• Strong ability to thrive in a fast-paced working environment.
• Excellent communication and interpersonal skills.
• Flexible availability, including nights and weekends.
• Experience with POS systems and handling cash is a plus.
• Knowledge of food and beverage service standards.
• Team-oriented mindset with a passion for exceptional service.

• Staff meals and discounted benefits across our portfolio of restaurants and cafes.
• Award winning large hospitality group with room to grow and succeed in this exciting industry
• Be a part of a passionate group of hospitality staff who bring their best everyday to work

As our Executive Assistant, you will be providing professional, strategic and administrative assistance and support to the Chief Customer and Commercial Officer and Chief Technology Officer based in Melbourne. This demanding position offers a unique opportunity to contribute directly to the success of NEXTDC by providing seamless support while also driving operational excellence.

Day to day duties will include the management of complex executives’ schedules, appointments and travel arrangements. You will be responsible for preparing strategic presentations, managing email campaigns, handling expenses and supporting the execution of events. This role requires the ability to anticipate needs, proactively solve problems and support cross-functional teams, ensuring our executives can operate at their highest level. You will be working and collaborating with a talented team of strategic Executive Assistants based across Sydney and Brisbane that have our leadership teams support to drive our company’s growth and success.

In addition to executive support, you will be a key figure in ensuring the smooth operation of our office environment across multiple Melbourne locations (Port Melbourne, Tullamarine and West Foostscray). Your responsibilities will include overseeing office supplies, managing catering for executive meetings, guest and customer meetings and when required, being first point of contact for any office-related needs, ensuring a welcoming and efficient workspace.

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.
• Australian driver licence and RSA certificate required.