PERSOLKELLY are in partnership with a client based in Western Sydney who are looking for an experienced Trade Marketing Specialist to join their team.

About the role
Reporting to the National Marketing Lead, you will be responsible for supporting the delivery of a national B2B marketing strategy and working closely with internal marketing, product, and sales teams to deliver the overarching goal of increasing sales and brand awareness in the Australian market.
The role is largely focused on achieving channel specific objectives that will ultimately deliver customer acquisition, market penetration and profitable growth for the brand. This includes assisting in the stewardship of strategies for new and existing product, supporting the sales team in nurturing prospective / existing customer relationships, and planning /executing a schedule of compelling promotions and sales activations in relevant markets.
Your responsibilities include but aren't limited to:

Provide high level support in ideation, planning & budgeting, production, and implementation of all client activities, including point of sales materials and promotions.
Assists in building sales promotions, forecasting, costing of deals, planning and product communication.
Collaborate with the sales teams to turn the "selling stories" into sales tools to effectively present the brands, the products, and the marketing initiatives to their customers.
Supports in planning and execution of key sales / trade events.
Reading and reporting on analytics for market activities, offering recommendations and forecasts based on Sales, Margin and Expenses
Assists with development and creation of point of sales material (end to end production including budget, logistics, distribution, assortment
Supports sales team in developing and executing marketing initiatives to achieve sales and budget targets.

Essential Requirements:

Experience in B2B trade marketing.
Strong commercial understanding with the ability to work with data analytics, pricing/margin analysis, sales forecasting, and price modelling.
Strong written and verbal communication skills with the ability to develop design briefs for both internal teams and external agencies.
Flexible and adaptable in approach with the ability to work across multiple projects and respond to multiple priorities at any one time.
Possess a 'solution driven' mindset and independent in problem solving ability.
Demonstrated experience working with Microsoft Suite of programs.
Familiarity working with external agencies, business partners and cross-functional teams.
"Soft" graphic design skills


HOW TO APPLY
Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. If you would like a confidential chat please reach out to Carly Aungle - 0477 965 661 or email on [email protected]

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Please click here to apply.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

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Working closely with the Hotel Manager this is a great opportunity to collaborate with a supporting leader in preparation for the next step in your career.

What You Will Be Doing:

 

• Leading the team alongside the Hotel Manager which will include assisting with AM and PM coverage
• Assisting the departments within the hotel when needed – kitchen, housekeeping, night audit, maintenance & front office operations
• Day to day you will be overseeing reception operations; from checking in guests to handling member queries as well as making sure all aspects of the hotel are flowing smoothly
• Back of house responsibilities include the of completing administrative tasks such as rosters, reporting etc.
• Supporting, nurturing and empowering our Heartists through the daily operations and their own hospitality journey
• Delivering on project implementation with ideas to improve the hotel, customers experience and the workplace culture
• Bring your own uniqueness to the role

This highly valued role is integral to the success of our National Strategic Advisory team and is a fantastic opportunity to utilise your knowledge in property, strong administration skills and high attention to detail. This is a great opportunity for a driven Property or Economics degree graduate looking to kickstart their career in a dynamic team. 

Some of your key responsibilities will include:

• Coordinating and preparing reports, marketing materials, submissions and presentations.
• Client liaison, including booking meetings and following up on client requirements. 
• Collating fee forecasts and managing debtors.
• Actioning invoices and expenses.
• Organising for domestic team travel and accommodation. 
• Updating the CRM Database.

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