Position: Business Analyst Lead – Enterprise-level eCommerce
Location: Australia - Sydney

We are currently looking for a bright, and tenacious Business Analyst Lead (BA Lead), who is familiar with SAFe Agile methodology, and experienced with eCommerce.

• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have requirement.
• Previous experience managing remote/offshore teams is an advantage.
• Working knowledge of micro-services/headless architecture and CMS/DXP platforms (Sitecore, Kentico, Optimizely, Drupal, etc.) will be an advantage.
You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.

Key Deliverables and Responsibilities:
• Analyze, design, and document technical solutions to meet the business objectives
• Conducting client research and analysis of the current technology stack in use capability
• Lead platform-agnostic discoveries and suggest the best-fitting solutions which are logical, meet business needs, and are platform appropriate
• Develop relevant training / user documentation for both internal and external stakeholders
• Liaise with developers to develop technical outcomes based on user needs
• Leading re-platform projects for eCommerce platforms end to end
• Create, own, and manage functional scope
• Understand the client's business needs and process
• Help our clients with building their road maps and backlog grooming of requirements

Qualifications & Experience:
• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have.
• Have 2+plus years of BA Lead experience in a digital agency setting - eCommerce is a must.
• Strong facilitation and communication skills across business and technical audiences
• Experience writing detailed business documents clearly describing the problem, the scope of work and the best solutions for the client
• Experience presenting ideas and proposals to stakeholders
• Understanding of eCommerce internationalization and Australia complexities: content in multiple languages, country-specific product availability, and tax & payment processing
• Experience in the use of JIRA and other Atlassian services.
• Be comfortable organizing and running both client and supplier meetings.
• Possess excellent written and verbal English communication skills, with the ability to effectively communicate with internal team members across multiple levels, in Australia and Vietnam, building trust in your abilities to get the job done effectively.
• Be a team player, mentor, and support team members.

This role and the individual are fundamental to SmartOSC. We provide other training opportunities to ensure you and the team can best serve our clients while ensuring you can continue to grow your skill set.

Reporting and Ownership
• Reports to SmartOSC ANZ’s Head of Delivery

Office-based is preferred, however, can consider a Hybrid working arrangement for the right candidate.

Disclaimer:
The above information is intended to describe the general nature and level of work assigned to the employee(s) assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all required responsibilities, duties, and skills.
Management may include or reassign any other duties or responsibilities as required by the business.

About us:? ?Established in 2006, SmartOSC is a premium, full-service e-commerce development agency. The company's portfolio includes more than 500 clients worldwide, including many premium brands: ASUS, Nestle, SpaceX, Lotte, Courts, PayPal, LGE, Johnson & Johnson, Unilever, Smartbox, Mitre10, Toshiba, RICOH, and Radio Rentals.

As of November 2022, SmartOSC acquired a global presence with almost 1000 employees and offices in Vietnam, Australia, Thailand, Singapore, Japan, Korea, Indonesia, the UK, and the US.

SmartOSC offers a wide range of services including consulting, UI/UX design, development, and managed services. The company's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely, and Salesforce Commerce Cloud.

For additional information about SmartOSC, please visit ?http://www.smartosc.com/

• Identify operational requirements and opportunities for improvement.
• Extensive knowledge and experience of key operational processes including backup, monitoring, and disaster recovery 
• Design, build and support an operating model that positions MedHealth to confidently face a dynamic future utilising new technology and best practice processes.
• Gather information by analysing how MHG systems interact, process workflows and business service requirements to ensure that MHG’s IT environment is fit for purpose.
• Develop key metrics to measure success through operational data and information.
• Research and make recommendations on software products and services, conduct feasibility studies for software and systems products planned for purchase and give suggestions based on findings.
• Cover a broad range of activities including application support, capacity planning, storage/backup, disaster recovery and IT asset management.
• Identify emerging and current operational risks ensuring that there is an effective approach in place to manage risks.
• Analyse and provide solution to system issues to improve stability and prevent incidents.
• Work with vendors by building and maintaining a strong working relationship with key partners to improve service and put in place appropriate remediation to remediate issues.
• Responsible for the definition, design, implementation, and maintenance of support capabilities for infrastructure and applications across MHG.
• Identify incident trends; recommend and implement improvements to proactively prevent and reduce incidents.
• Respond to incidents within the MHG environment as part of the Incident process.
• Support effective change management practices.
• Prepare Standard Operating Procedures for the daily maintenance of applications and underlying systems
• Put in place automation of the operating procedures and monitoring capabilities.
• Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
• Make certain that technology solutions adhere to quality standards and ITIL processes.
• Collaborate with the project teams to review or inspect work to guarantee their quality.
• Via a continuous improvement mindset ensure processes are agreed and documented, actions out of post incident reviews are implemented and proactive actions are undertaken to prevent incidents.
• Review and evolve practices to ensure that they are fit for purpose and providing the best outcomes.
• Ensure that all systems are risk managed and align with the architectural strategy and meet cybersecurity requirements.
• Function as an effective, positive team member
• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business

The Programmer/Analyst’s role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Programmer/Analyst will also research, design, document, and modify software specifications throughout the production life cycle.

Knowledge & Experience
? Excellent understanding of coding methods and best practices.
? Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues.
? Hands-on experience developing test cases and test plans.
? Knowledge of applicable data privacy practices and laws.
? Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
? Flexible and adaptable in regards to learning and understanding new technologies.
? Strong written, oral, and interpersonal communication skills.
? Ability to conduct research into software-related issues and products.
? Highly self-motivated and directed.
? Keen attention to detail.
? Proven analytical and problem-solving abilities.
? Ability to effectively prioritize and execute tasks in a high-pressure environment.
? Ability to work both independently and in a team-oriented, collaborative environment.

Responsibilities Strategy & Planning
? Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.
? Analyze and assess existing business systems and procedures.
? Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
? Assist in defining software development project plans, including scoping, scheduling, and implementation.
? Research, identify, analyze, and fulfill the requirements of all internal and external program users.
? Design, run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
? Administer critical analysis of test results and deliver solutions to problem areas.
? Generate statistics and write reports for management and/or team members on the status of the programming process.
? Develop and maintain user manuals and guidelines.
? Train end-users to operate new or modified programs.
? Install software products for end users as required

Key Responsibilities:

Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
Good working knowledge in RP2.4 version or above.
Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
Implement integration plans/scripts to validate that application changes meet technical specifications.
Responsible to troubleshoot/resolve incidents and business support item.
Participate in technical reviews at appropriate stages of development.
Perform application support tasks like- systems support, security reviews, & maintenance tasks.
Participate in production support/pager duty rotation including weekend and off-hour support coverage.
Installing new hardware, software, and networking systems.
Proposing simple and effective solutions.

Technical Skills:

Having good knowledge in production support working experience in using technical skills,
Oracle DB - PL SQL/ SQL server
RP2.4 version or above
Shell scripts
Unix
Control M scheduler
Application networking
Web UI or browser-based application

Must-Have/Mandatory

Good analytical & troubleshooting skills
Ability to work under pressurized environments
Good communication (Oral, Verbal & Written) skills
Set of Technical skills mentioned above
Self-driven, proactive team player

Good-to-Have/Desirable

Relevant certifications
ITIL/ production support background
Interpersonal skills
Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

We currently have exciting opportunities across our Deal Advisory division at the Analyst and Executive/Senior Consultant level.
Debt Advisory Services
Borrowers need to realistically appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy. Our Debt Advisory Services team supports clients to appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy.
Strategy
Our Strategy team help clients solve their most complex problems and make clear strategic choices that set them up to execute with confidence and deliver results. We bring together a range of disciplines in a diverse and multidisciplinary team to support strategies that are grounded in rigorous analysis, actionable insight, stakeholder perspectives and industry experience.
Transaction Services
Our Transaction Services practice is made up of passionate people who offer high-quality clear-eyed analysis, strategic focus and disciplined execution to help clients renew and transform their enterprises. The team are recognised leaders in modelling and provides a range of services covering strategy modelling, deal modelling, operational modelling and MI, corporate planning and budgeting, and Supplier evaluation.
Valuations
Companies require reliable valuations to underpin transactions for transactions, tax, accounting, and financial reporting reasons. Our Valuation Services group offers technically sound, commercially focused independent valuations for specific client needs. Our forward-thinking and strategic team help clients formulate appropriate business objectives and strategies, tailored to individual client needs.
Mergers and Acquisitions
KPMG’s M&A practice is one of the largest and most successful M&A businesses in Australia with an enviable list of completed transactions across a broad range of industries including technology, consumer markets, healthcare, industrial markets and mining (services). Our M&A practice prides itself on providing independent corporate advisory services across a range of transactions including acquisitions, divestments, mergers, takeovers and capital raisings.
Financial Modelling
KPMG’s Financial Modelling team helps clients build bespoke financial, business and cost models that are flexible, robust, accurate and easy-to-use. Our team creates clear reports that can deliver tangible business benefits. Financial modelling assists the decision-making process for investment appraisals, transactions and deals, operational performance improvement and monitoring, financial restructuring and costing and pricing.
Restructuring Services
KPMG's Restructuring Services team sits within the Deals, Tax and Legal division helping clients across a diverse range of industries confronted with difficult challenges to improve and restore value.
Enterprise Deal Advisory
We can help clients get the most value out of a deal by providing objective advice across all stages of the transaction – from strategy development and target identification to implementation. We also work with clients to evaluate financing options and structure debt solutions that give them the financial flexibility they need to deliver on their growth plans.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems
• You enjoy working in the details, with a proactive attitude towards accuracy and deadlines
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning.
Your Experience
We are seeking individuals at the Analyst, Associate, Senior Associate and Executive level to join our Deal Advisory team, with the below skillsets:
Debt Advisory
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• Preference for current experience in securitisation transactions from a client facing role within a major Bank, Advisory firm, Investment Bank or commercial environment
• Ambition and passion for a career in the commercial environment and corporate finance.
Transaction Services
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial
• Transactions Services or Audit experience is highly advantageous.
Valuations
• Experience in excel-based financial analysis and advantageous if you have financial modelling capabilities
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial.
Strategy
• Exceptional analytical and quantitative problem-solving skills, and structured thinking skills combined with creativity
• Strong numerical capabilities combined with sound commercial acumen, with the ability to review and assess large volumes of technical data and distil the key strategic insights
• Experience working for a recognised consulting firm, or central strategy/corporate development team.
Financial Modelling
• Demonstrated experience building complex financial models supporting infrastructure or M&A transactions, and strong knowledge of Microsoft Excel
• Tertiary qualifications in commerce, law, economics, engineering or other relevant subjects and have outstanding academic transcripts
• Relevant professional experience likely gained in a Chartered Accounting firm, law firm, management consultancy, engineering consultancy, corporate advisor, investment bank, project finance team of a commercial bank, infrastructure fund, construction firm or within Government
• Relevant experience with M&A transactions and/or major projects, such as in the transport, social infrastructure, energy, mining, resources, or property sectors.
Mergers & Acquisitions
• Diversified M&A transaction experience preferably within a Big 4, corporate development team and/or investment banking/boutique firm
• A degree in business, commerce/accounting or a relevant discipline including CA and/or CFA qualifications
• Ability to help lead the day-to-day execution of a full cycle M&A transaction
• Exceptional networking and client skills coupled with the ability to identify business opportunities and develop engagement pipelines.
Enterprise Deals Advisory
• A degree in Commerce or Finance and ideally a professional accounting qualification
• Strong technical skills backed by a commercial flair and ability to interpret financial models
• Experience of data & analytics in a deal context.
Restructuring Services
• CA qualification or working towards completion, and degree in business, commerce/accounting or a relevant discipline
• Exposure to informal turnaround or restructuring engagements
• Prior insolvency experience across the range of formal appointments
• Proficiency in using Excel to interpret data and generate insights.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

At KPMG Australia, we work with some of the most exciting, innovative, and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive Audit division in Australia.
Your Opportunity
Due to exciting growth, we are seeking talented individuals to join our External Audit practise at KPMG. We are open to full-time/part-time/casual/max-term/flexible working options.
IT External Audit
Our IT External Audit team assists our clients to meet their IT External audit requirements and timelines. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Audit & Assurance: External Audit
Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team.
• You are a people-person with a love of sharing your Audit and Assurance insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
IT External Audit
• Experience in assisting clients meet their IT External audit requirements and timelines.
• Supporting engagements in the preparation of clear and concise IT External Audit reports.
• Providing technical knowledge, direction, and training to engagement team members.
• In a leadership role, manage small teams and oversee the planning and execution of IT External Audit client engagements
• Supporting business proposals and business development activities by assisting in the identification of new target clients, building business relationships, and developing/presenting proposals/findings
• An innovative mindset and passion for problem solving enabled through technology.
Audit & Assurance: External Audit
• Experience leading, managing and executing advisory related engagements of high-profile clients and all aspects of audit delivery, client service and business development.
• Providing technical knowledge, direction, and training to engagement team members.
• Experience working across Private and Corporate clients is desired.
• Qualifications in CA/CPA and CISA/CISM/CRISC, and strong IFRS skills, will be viewed favourably.
Please note, the salary ranges $60k - $100k+ with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
Specific qualifications are mentioned above

At KPMG Australia, we work with some of the most exciting, innovative, and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive Audit division in Australia.
Your Opportunity
Due to exciting growth, we are seeking talented individuals to join our External Audit practise at KPMG. We are open to full-time/part-time/casual/max-term/flexible working options.
IT External Audit
Our IT External Audit team assists our clients to meet their IT External audit requirements and timelines. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Audit & Assurance: External Audit
Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team.
• You are a people-person with a love of sharing your Audit and Assurance insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
IT External Audit
• Experience in assisting clients meet their IT External audit requirements and timelines.
• Supporting engagements in the preparation of clear and concise IT External Audit reports.
• Providing technical knowledge, direction, and training to engagement team members.
• In a leadership role, manage small teams and oversee the planning and execution of IT External Audit client engagements
• Supporting business proposals and business development activities by assisting in the identification of new target clients, building business relationships, and developing/presenting proposals/findings
• An innovative mindset and passion for problem solving enabled through technology.
Audit & Assurance: External Audit
• Experience leading, managing and executing advisory related engagements of high-profile clients and all aspects of audit delivery, client service and business development.
• Providing technical knowledge, direction, and training to engagement team members.
• Experience working across Private and Corporate clients is desired.
• Qualifications in CA/CPA and CISA/CISM/CRISC, and strong IFRS skills, will be viewed favourably.
Please note, the salary ranges $60k - $100k+ with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
Specific qualifications are mentioned above

We are seeking interest from an experienced individual who would like the exciting opportunity to work as a Systems Analyst.

• High Impact Role
• Dynamic
• Competitive Salary

Full Job Description

If you are looking for an opportunity that will motivate and excite you to go to work every single day…
This is an incredible opportunity for you to take the next step in your career as a Systems Analyst. As a high performing Systems Analyst, you will be able to proactively contribute to a team and help the business excel.

• You will earn a competitive salary and be and supported in your continuing professional development.
• You will be joining a highly supportive and collaborative team.
• Location: Sydney, NSW

Your Key Responsibilities will include:
• Reviewing technical requirements and specifications from third party providers of the business to provide an in-depth documentation based on the business needs.
• Assist in analysing the different brands of the business related to inconsistent reports due to a decrease or increase in service and document improvements to the system:
• Conduct analysis on existing systems to determine if there is a need to develop new systems or current systems have the right functionalities that are required for the brands;
• Provide feedback to developers on what needs to be developed to satisfy end user needs. This includes providing insights and assisting with the decisions made in the project system;
• Schedules and conducts training/handovers of the new functionalities shipped to our end-users;
• Use Jira to notify developers of tested fixes in the systems and also suggest new features in existing systems to maximise user retention.
About you:
• At least 3+ years of demonstrated experience as a Systems Analyst.
• Strong analytical skills.
• Excellent technical skills and enthusiasm to continue to develop them.
• Attention to detail and problem-solving skills.
• Project management skills and teamwork skills.
• Written and verbal communication skills.
• Interpersonal skills.

If this sounds like you and you would like to know more, please contact us at
[email protected]

Paul Ingle and Associates Pty Ltd. requires an ICT Analyst to join a highly successful and growing technology team. This role is to deliver Business and Systems analysis services across the Payments and Cards solutions domain.
Along with your fine ICT Analyst skills and experience you will also need to offer 5 years of experience in the Payments/Cards specialist technology domains and environments as detailed below.
This ICT Analyst role is to operate with technology and users in framing business requirements and then utilising their deep analysis of their payments/cards skills to develop distinct technology solutions.
This is a full time role and offers a salary of $100,000+ per annum.

For this exciting role will require you to have completed the following:
• Conducting research to understand user requirements, and developing software solutions to meet those needs.
• Identifying, investigating and analysing business processes, and recommending optimal processes for system functionality and best business outcomes.
• Maintaining/upgrading software applications to meet functional/performance needs and following full systems test processes to ensure functional & performance needs are met.
• Capacity for developing and deploying functional solutions and creating system test plans to ensure quality and integrity of the system and creating technical documentation to suit.
• Collaborating with other IT professionals, project managers, software engineers, database administrators to create integrated solutions, providing guidance & assistance on the project direction.
• You must show that you have followed prescribed Project Management methodologies; Agile, Waterfall etc in developing project plans, costings, resourcing for project management
• You must show that have kept up-to-date with the latest with technology trends across payments and the broader ICT industry

As an ICT Analyst - Payments you will be working both individually and in a team of similarly experienced payments knowledge and experienced SMEs across a variety of payments and cards software solutions broadly covering the following:

• PCI DSS frameworks, implementation and compliance
• Payments gateway technology expertise within the payments front-end and back-end environs.
• Specific technologies
• Postillion (Office, Realtime), Connex, Postilion, Base24-eps, IST/Switch, Authentic or similar payments gateway and switching
• EFT, PinPad and Terminal Management Systems
• Qualifications of a BSc tertiary degree in technology or 5 years Payments technology work experience may be acceptable
• Exceptional customer service expertise
• Established top rate analytical skills
• Proven ability to apply problem solving skills
• A true team person positively working with teams and stakeholders

The ICT Business Analyst’s role

P&S Logistics Pty Ltd is one of the leading providers of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers. With over 5 years’ experience and expanding rapidly, we understand the importance of quality service. We love putting people first and enjoy assisting customers with their enquiries in a fast-paced environment. Join our amazing team of individuals.

The Opportunity

Due to business expansion, we are seeking an ICT Business Analyst to join the Business head office responsible for enhancing P&S Logistics solutions and capabilities by analysing and improving or building new technology systems. We are looking for a dynamic individual who is efficient and have an exceptional ability to manage various stakeholders, from both technical and non-technical backgrounds.

This role is a full-time, ongoing role based at our 8-10 Thomas Street Yarraville VIC.
Salary: $90000 including super.

The role

You will be responsible for overseeing the business systems and processes relevant to our online sales, quoting, booking, customer service, payment and allocation systems for vehicle transport. You will also manage a team of IT developers in our offshore centre, provide them with design specifications for modification of existing systems and developing new systems to build inhouse systems to support the business processes.

You will also have an understanding and/or skill to analyse big data that is generated through Google Analytics and provide recommendations on relevant systems and processes to generate new leads and conversion of leads or potential/commercial value identification.
Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.

Responsibilities

• Work with P&S Logistics management team, offshore and onshore staff, to analyse and identify system, business process and procedure
gaps and work practices
• Implement software systems to optimizing existing business practices to reducing inefficiencies.
• Develop and maintain ERP functionality & capability matrix for all logistics operations
• Develop projects plans, cost management, and resourcing to develop and execute key projects for P&S logistics.
• Work closely with offshore technical teams to ensure requirements and dependencies are accurately mapped and agreed
• Creating clear system specifications to the system developers, include specifying the data structures, the user interfaces and business
processes.
• Utilizing the data analytics capabilities and data modelling techniques to create clear system specifications for design a development of
system software
• Assist in UAT processes including the development of testing criteria and working with onshore staff to ensure the correct delivery of the
user stories and compliance prior to release to the live environment.
• Develop training document and SOP’s for onshore customer service staff on new systems or updated systems.
• Facilitate collaboration and teamwork within various teams in the P&S Logistics function
• Act as key project manager and the SME to assist in all data and system projects, advising and guiding the decision makaing for P&S
logistics management team.
• Demonstrated ability to provide leadership and mentoring to analysts in the team.

Requirements - capabilities and competencies

• Have at least 5 years of work experience as an ICT Business Analyst and Bachelor qualification in IT, software development or a relevant
information technology field
• Proven experience in leading technical design and execution of impact, enterprise-wide, strategic ICT programs or initiatives
• Experience in ICT Digital Services, Data Architectures and Cloud, and Google Analytics.
• Strong understanding of contemporary ICT trends
• Excellent stakeholder management skills
• Exceptional communication and interpersonal skills
• Strong analytical, problem solving and quantitative skills.
• Advanced Microsoft Excel and database skills including experience with advance formulas, pivot tables and relational databases. Macros
knowledge will be highly valued.
• Experience in Microsoft Power BI, particularly Power BI reporting &/or building dashboards.
• Works autonomously and checks-in as decisions are made. Takes on whatever role is necessary to achieve business objectives.

Desired

• Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.
• Overseas travel may be required

We are seeking a Senior Security Analyst to Manage the IT security systems, components, and processes which proactively protect the integrity, confidentially and availability of corporate business Information. Based onsite at Moorabbin, You will perform this by effectively assisting in designing, developing and implementing Enterprise Infrastructure and Applications Security strategies.

About this opportunity

Reporting to Pact's Cyber Security Manager, you will manage security posture, audits and security risk processes for BAU and all project activities. In addition, you will assist with architecture and design for security as well as assist in major incident management.

Your key responsibilities will be to:

• Help Define security policies, standards, guidelines and procedures to ensure ongoing maintenance of security
• Audit IT Infrastructure and Applications to ensure compliance of policies, standards, guidelines, procedures
• Be the focal point for ALL security related questions queries
• Assist to Manage the security education requirements for IT and Pact as a whole

Your skills and experience

To be successful in this role, you’ll have:

• Knowledge of security frameworks, standards, policies and best industry practices
• Ability to assist in analyzing, isolating and interpret business requirements/issues and translate into appropriate security and risk solutions
• Excellent verbal and written communication skills
• Ability to bridge the gap between IT and business needs
• An appreciation of IT, business and regulatory strategies in relation to IT security
• Experience in evaluation of security and technology risk issues relating to latest technologies and business solutions
• Bachelor’s degree in IS Security, IT, MIS, etc.

We are looking for exceptional individuals to provide independent, unbiased Insights on Asian Consumer Discretionary/Staples companies to our clients.

We have Independent Research Providers writing on equity, credit, FX and macro themes. Our model is simple: clients pay a single subscription fee to access all investment insight on the platform, and Insight Providers are paid monthly based on their Quantified Value Add. Insight Providers can additionally monetize client interactions via Premium Services and participate in Smartkarma Originals.

We provide a holistic solution for independent research providers, large and small: from publishing, to distribution, to simplifying the monetization of your work. Our platform enables Insight Providers to interact real-time with clients as well as each other and we provide comprehensive analytics on your performance versus peers.

Only applications on Smartkarma's website (https://www.smartkarma.com/home/insight-providers/) will be accepted.

Reporting to the Director of Corporate Security, the Security Analyst provides technology leadership and hands-on management of key security related IT operations and infrastructure items for the internal corporate systems.  The Information Security Analyst will ensure compliance of overall security program and policies.  Additionally, provides a cyber secure environment and security posture that fosters a high-trust relationship between Dynatrace, its employees, partners, and customers.

This role will be responsible for Threat response, Vulnerability management, executing strategies and ensuring organizational and client IT security expectations are being satisfied. There will be an expectation of collaborating with various cross organizational teams to identify the approach, deliverables, schedule, and tools to deliver within established constraints.

• Location: Australia or APAC region.
• Remote or virtual work is possible if located in the Asia Pacific region.

Responsibilities

• Examine and respond to reported security incidents and phishing attempts, determining the root cause, and escalating as needed.
• Manage and track remediation activities discovered through vulnerability management and scanning tools.  Ensure vulnerability management policy is followed.
• Become subject matter expert (SME) and make recommendations for improvements in security monitoring and compliance tools such as SIEM, Scanning Tools, Firewalls, Microsoft E5 Security Suite, etc.
• Develop and deploy pragmatic solutions, practices, and procedures to ensure Dynatrace meets internal and customer security requirements. 
• Provide operational efficiency within the security team by providing and analyzing key metrics, performance indicators and threat assessments in accordance with security policies and procedures.
• Uncover, categorize, track and close security loopholes to maintain a secure environment.
• Maintain and validate security evidence repository with required documentation for compliance with security policies and audit requests.
• Generate dashboard and scorecards to articulate the current security posture and threat level.
• Reduce time to complete customer security RFIs while improving accuracy and quality of responses.
• Obtain 100% compliance with IT security awareness policy both annually and for new hire training within the specified training windows.
• Maintain SOC2 Type 2 attestation on an annual basis, pursue and facilitate additional certifications as required by business (FedRAMP, ISO 27002:2013, etc.).
• Review Dynatrace vendor’s security posture to ensure they meet Dynatrace requirements.
• Work with third-party security vendor, ensure they have high quality responses and review all RFI responses for accuracy.  Ensure security controls and question bank are updated and accurate.  

This hands-on role will provide exposure to a wide variety of retail and commercial product lines and pricing techniques, reporting directly to the Chief Actuary. Your role will involve close collaboration with stakeholders across Actuarial, Underwriting and Claims teams to create, improve and maintain pricing tools across various product lines.

This position contributes to the Pricing & Analytics team's purpose of supporting the business to improve product profitability and the financial control of the insurance products. The team covers the pricing analytics work for Consumer line Insurance business.
Duties & Responsibilities:
· Proactive and regular monitoring of profitability, business mix, claims trends and rates based on data from the rating tools and/or external sources; · Recalibration of existing pricing models, by analysing external or internal claims and exposure data to enhance proprietary pricing factors and models; · Collaborate with other departments and other regions on the development and maintenance of actuarial pricing tools as the company continues to grow and evolve; · Price individual large accounts and effectively communicate performance insights to underwriters; · Provide technical support to underwriters on rating tools; and · Present complex actuarial concepts and findings to non-actuarial stakeholders.
Qualifications, Skills and Experience:
· Bachelor's Degree or equivalent in actuarial studies, mathematics, statistics or a related field; · Progression towards or completion of FIAA or equivalent qualification; · 3 - 10 years of experience in an actuarial pricing role; · Proficiency in VBA, SQL and/or R; · Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence; · Strong interpersonal skills and the ability to work in a team environment as well as independently; · Strong desire to learn from and share knowledge with teammates; and · Effective time management, with the ability to juggle multiple projects at the same time. Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Grace Pereira on +61 2 8289 3103 for a confidential discussion.