Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane, QLD Type: Permanent, Full time The opportunity This is a rare and exciting opportunity for an experienced Senior Investigator to join our Claims Fraud Investigations team. You will be responsible for managing a portfolio of investigations into suspected non genuine or fraudulent claims (motor and property). This role will work closely with the National Investigations Manager and the Fraud Analysts to reduce QBE's fraud exposure across claims. Your new role A day in the role may look a bit like this: Analysing suspected fraudulent and non-genuine general insurance (GI) claims Manage a high volume of investigation referrals in accordance with ICA Code of Conduct Instruct and manage external investigative service providers to ensure effective cost and efficient services are provided Provide strategic investigative advice to claims Interpret data and detect instances of fraud and anomalies in a timely manner Implementing the appropriate action to combat fraud/high risk exposure Contribute to the refinement of processes and procedures to improve fraud analysis and procedures Ability to adapt to legislative and industry changes Excellent planning and time management skills with the ability to meet competing priorities About you To be successful in the Senior Claims Fraud Investigator Role you will have: Extensive claims management experience in the general insurance area Law enforcement or Insurance Investigation experience highly regarded. Strong analytical and attention to detail skills Strong time management and ability to manage high volumes About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 12/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Do you want to be part of something big?

We are on the search for 4 x Claims Specialists to start on 18 March 2024.

Honey launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. Together with our strategic partners, we want to make it easy for more Australians to protect their most important assets – their homes.

This isn’t your average customer service role. We’re looking for individuals with a self-starter mentality who want to be part of building the Honey brand. You bring the passion, we’ll bring all the training and support you need to get started.

*Please note, this is a Sydney based role. Only candidates currently located in Sydney will be considered*

What we're offering:

This a fantastic opportunity for individuals looking for a new career as part and to be part of an organisation changing the insurance industry and customer experience for the better.

A day in your (potential) life as a Claims Consultant:

• Responding to new and existing home insurance claim enquiries through a variety of channels (phone, web, email, etc.). 
• Educating customers on the Honey products and services. 
• Supporting our customers through their claim process efficiently. 
• Working with claims supply chain to get customers back in their pre-loss position quickly and easily.
• Gathering feedback from customer conversations and sharing opportunities for process and system improvement with the broader Honey Product & Engineering teams.
• Responding to customer complaints as they arise, and working with colleagues to improve internal processes.

Our ideal candidates possess:

• A passion for delivering an outstanding customer experience.
• The ability to work on a rotating roster between the hours of 8am - 7pm Sydney time.
• Experience in a customer facing role (Claims and Contact Centre preferred, however not essential).
• The ability to connect with customers, ask probing questions and identify the right Honey solutions to suit their needs.
• Great written and verbal communication with a high level of confidence communicating with customers through various channels.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for most of the week, whereas others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent - Full time The opportunity We are seeking a dedicated High Complexity Case Manager to join our Brisbane CTP Insurance team. In this role, you will play a crucial part in managing complex CTP insurance claims, working closely with injured parties, healthcare professionals, legal representatives, and other stakeholders to ensure the best possible outcomes for our clients. Your new role Build and maintain effective relationships with key internal and external stakeholders, using a collaborative approach to obtain information and to seek technical expertise from peers to manage claims effectively Manage the end-to-end claims management process, by identifying the need for clinical information to develop effective case management plans and strategies guided by legislative and compliance timeframes Respond to client requests in accordance with service standards Ensure accurate claims data is entered in accordance with the required quality assurance standards and reporting to ensure accurate payments and wages are processed, claims are reported on correctly, and service standards are met Prepare documents, files and records for legal matters including for trial and subrogation, and submit administrative reports as required Ensure current knowledge and adherence and compliance with the relevant legislation, regulations, standards and guidelines Support the implementation of the Claims strategy to enable delivery of overall business targets Participate in all relevant meetings to share and develop strategy, knowledge and best practice About you 1-2 years experience within a customer facing or administrative role in a fast-paced, high-volume environment Knowledge and/or experience in the Personal Injury or insurance industry is desirable Empathetic and resilient in nature with a keen interest in supporting stakeholders through challenging and sensitive situations Knowledge of the ClaimCentre system is desirable but not essential Stakeholder management skills and knowledge around problem resolution A keen willingness to learn with a proactive and positive attitude About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent/full time The opportunity As an Assistant Case Manager at QBE, you will be a vital part of our personal injury claims team, assisting Case Managers in the management and support of clients throughout the claims process. This role offers an opportunity to make a meaningful impact in the lives of those who require assistance and understanding during their recovery journey. Your new role Support the CTP claims team through coordination and completion of various administrative tasks Build and maintain strong relationships by ensuring an exceptional customer service experience for both internal and external stakeholders Respond to internal, customer or employer enquiries within required timeframes Accurate & efficient data entry including making payments and uploading/updating records Ensuring compliance with company and regulatory policies, procedures, and guidelines. About you Outstanding communication skills with a customer centric mindset and a genuine care for people A positive, can-do attitude with the ability to learn quickly and multitask in a fast-paced environment Previous experience in an administration/data entry/accounts role involving collaboration with various areas of a business Exceptional attention to detail with the ability to prioritise work accordingly The ability to work both independently and as part of a collaborative and supportive team Experience in an administration role within the insurance space is desirable but not essential About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Low Down

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third party data, and then provide customers with smart home technology to help protect their homes.

We took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. And we are growing fast.

We are looking for a Partnerships Associate to work alongside the VP of Partnerships and the Partnerships team. You’ll be responsible for supporting the Partnerships team with various growth and optimisation activities for key strategic partnerships (think the biggest names in financial services, energy, builders) to enable the continued success of Honey.

Key Aspects of the Role 

• Supporting with the optimisation of existing strategic partnerships and their respective customer experiences
• Reviewing sales data and assisting with the creation of strategies to improve the go-to-market approach in partner distribution channels.
• Engaging multiple stakeholders (internal and external) to manage their tactical and transactional requirements and any partner platform improvements, focussing on the client experience.
• Work closely with the Partnerships team to organise and attend strategic partner events, sponsorships, awards etc. 
• Provide regular updates and report on actual performance to plan and activity to improve conversion in partner channels (i.e. - optimisation).

Our Ideal Candidate

Relationship management and customer service skills are a priority. This means the ideal applicant will possess the following qualities:

• Has a friendly and personable demeanour, making interactions enjoyable and effortless.
• Shows empathy and understands the value of prioritising customer needs.
• Consistently maintains a professional attitude.
• Displays exceptional communication skills, both written and verbal, and possesses a natural inclination to connect with people instead of relying solely on emails.
• Demonstrates a proactive approach by taking initiative. and is proactive with stakeholder management and partner engagement.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for a majority of the week, others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role:

As the Finance Reporting Manager, you will play a pivotal role in overseeing the financial reporting processes, ensuring compliance with accounting standards, and providing valuable insights to support strategic decision-making. This position requires a proactive individual with a strong background in financial reporting in large organisations or scale ups. You will be a strong technical accountant and always looking for areas to improve.

Key Responsibilities:

• Manage the end-to-end financial reporting process, including preparation and analysis of financial statements, ensuring accuracy and compliance with regulatory requirements.
• Collaborate with internal stakeholders to gather relevant financial data and provide insights for management reporting.
• Implement and maintain robust internal controls to safeguard financial information and ensure adherence to accounting policies.
• Stay updated on accounting standards and regulatory changes, ensuring the company's financial reporting practices remain in compliance.
• Ensure balance sheets are up to date and Ofload is ready for any auditing

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, or a related field. CPA or CA certification is highly desirable.
• Proven experience in financial reporting, preferably in larger organisations.
• Strong knowledge of accounting principles and standards.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills, with the ability to collaborate across departments.
• Experience with ERP systems

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

About the company: Federal government department tasked to make energy consumers in Australia better off, now and in the future. Currently seeking a talented Senior Finance Officer to join their busy team for an 6-month temporary assignment. About the role: As Senior Finance Officer, you will deliver financial management and budgetary functions which includes providing high-level advice, support to internal and external stakeholders and reporting obligations. In addition, key duties include:Development of internal budgetsFinancial reporting and analysis for senior managementCosting analysis for internal and external stakeholdersDevelopment of annual and monthly estimates for internal and external budget requirementsProvide financial and business advice to divisional stakeholders and assist in organizational performance through effective budget management About you:Previous experience in financial and management accountingGovernment background is a must!Professional accounting qualifications (CPA qualified preferred) Background in accrual accounting, budgeting and administrative processes with emphasis on the preparation, liaison, and submission of internal and external budgetsCompetency in the use of accounting systems such as TechnologyOne, including a high level of MS Excel and Power BI skillsHigh level of communication and interpersonal skills Benefits:ASAP start (pending Federal Police Clearance)6-months temporary assignmentFull time hours - Monday to Friday 7.5 hours per dayBrisbane CBD location$60 -$65 per hour super *** Please note the successful candidate for the role must hold Australian Citizenship and willing to complete a Federal Police Check ***  At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

Click here to view more detail / apply for Senior Finance Officer - Government

Finance Manager/Business Partnering opportunities available in our Financial Services Teams at CBA.

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Manager level supporting our financial services teams.

Please note – This is an Expression of Interest, It is still strongly encouraged that you still apply for other roles in our business.

Join a high performing team!

Key duties will include:

• Partnering with the varying businesses in the development of robust business cases that reflect the expected financial and operational outcomes of any given project/initiative.

• Working closely with Core Finance teams to support them in understanding the financial performance of the business unit you are responsible for to drive the right outcomes for the Group.

• Providing financial management and analysis to your business unit up to CFO level, as well as the whole of Finance.

• Helping the business optimise performance and achieve performance targets, including active support for and involvement in continuous improvement/productivity initiatives.

We’re interested in hearing from people who have

• CA/CPA/CFA/ACCA qualification

• Experienced in mapping processes, implementing improvements and a natural curiosity to know more and improve processes

• Ability to work collaboratively across multiple teams and influence change

• Demonstrated ability to manage multiple deliverables simultaneously

• High degree of commercial acumen

• Strong strategic thinking and analytical skills

• Financial Services background and experience desirable

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

What next? 

Our team is looking to connect with finance professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest. Candidates will be contacted if they are deemed suitable for vacancies within our wider finance services portfolio.

Advertising End Date: 21/01/2024

The client Our client is a growing international engineering firm with offices in Vietnam, the UAE, the UK, Malaysia and Australia with two offices here in Brisbane. They are experts in civil and structural engineering, with their point of difference being that they 'don’t just design what you imagine – they design it better' Our client is on the lookout for an experienced Finance Officer to join their growing finance team, located in the head office at Helensvale, and the really attractive piece bout this role is the diversity in tasks. The role While the key responsibility of this role is Accounts Payable, you will also have exposure to and shared responsibility around accounts receivable, debt collection, and some payroll. The full diversity of this role is as follows: Accounts Payable (AP): · Efficiently manage and process vendor invoices. · Ensure accurate and timely payments to vendors. · Streamline AP workflows for maximum efficiency. Accounts Receivable (AR): · Oversee customer invoicing and billing processes. · Monitor and collect outstanding receivables. · Work closely with clients to resolve payment discrepancies. Debt Collection: · Implement effective debt recovery strategies. · Communicate with clients to resolve outstanding issues. · Maintain positive relationships while ensuring timely payments. Payroll: · Administer payroll processes accurately and on time. · Stay updated on payroll regulations and compliance. · Address employee inquiries related to payroll. Why this role? · The opportunity to make a real impact and shape the financial processes · Collaborative and supportive team environment. · Competitive salary and benefits package. · Free parking onsite · Supportive and approachable management · Long term career opportunities and the opportunity to work from their other international sites About you · 2 years proven experience in AP, AR and Debt Collection. · Familiarity with finance software, XERO would be advantageous · Strong communication and negotiation skills · A team player who enjoys a friendly and collaborative workplace · Strong work ethic with great time management and prioritisation skills · Detail-oriented with a keen eye for accuracy. If you are looking for fresh new a start for 2024 with a great team and leader than this could be the role for you! To apply upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Marilyn Werner on 61 450228151, quoting reference JN -102023-34868. Want to know more about Davidson? Visit us at www.davidsonwp.com

Click here to view more detail / apply for Finance Officer

Why we are different

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third-party data, and then provide customers with smart home technology to help protect their homes.

Honey took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million, led by RACQ, AGL, Mirvac, Metricon and many other industry-leading Australian companies. And we are growing fast.

What you’ll be doing in this role

• Be part of our forward-thinking and passionate Product & Design team, working closely with your triad and our top-notch engineers to design and deliver product experiences.
• Use research and data to inform your design decisions, including business insights, competitor reviews, user and stakeholder interviews and surveys.
• Create design concepts, prototype solutions and set the vision for new products and services. 
• Share your work and collaborate closely with the Product Design team to receive constructive feedback and refine your designs.
• Work within our design system and ensure it evolves to keep up with the pace we move at and our expectations of consistency and quality.
• Collaborate with team members across the company, from customer support and partnerships team through to growth to help create leading experiences for our customers

You’re probably a match if

• You have 2+ years of experience in Graphic Design, User Interface (UI) and User Experience (UX) Design.
• You have a portfolio demonstrating your visual design skills and design thinking experience where you have previously contributed to shipping UX/UI design for digital products.
• You have exceptional UI design skills and love to create intuitive visual designs that elevate our product experience and digital brand. You also have an understanding of web standards, user experience, and a passion for simplicity.
• You have a passion for Graphic Design and love creating print collateral such as publications, promotional materials, and user manuals.
• You have experience designing illustrations and animations to bring your visual design to life and add delight to your user experiences.
• You value working proactively, independently and transparently and are open to educating others.

What Honey can offer you

• Direct impact – see the direct impact of your work on customer satisfaction (4.8 star Google reviews) and Honey’s growth. 
• Diverse work – being part of a small team means having the opportunity to work on all things design: from front-of-house experiences (e.g. digital sign-up flow, claims and policy management, in-person home maintenance visits) to back-of-house design (e.g. CX agent experience, investor pitches, and strategic design work with our partners who are top-tier brands in Australia). 
• Creative freedom and autonomy – shape Design at Honey, run your own design process and strategically inform our product roadmap and company-wide decisions.
• Customer-first mindset – Customer experience is a strategic differentiator for Honey. From Design and Engineering through to Customer Support and Compliance, all our teams place customers at the center of their day-to-day work and decision-making.
• Rapid Iteration – you’ll be collaborating in cross-functional teams, seeing your work in the customer’s hands quickly and learning from it fast and iterating.
• Learning opportunities – rediscover and leverage existing skills, and develop new capabilities.
• Entrepreneurial experience – Honey has experienced leadership that have come from large organisations, making Honey a top-run company where employees can strive.
• Social stimulation - We’re a social bunch and enjoy making the most of our time together. Our peer-led Culture Club arranges monthly lunches as well as big-bash events to celebrate such occasions such as Harmony Day, Oktoberfest and a pretty epic End of Year party.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

This newly created role in our internal Finance team will play a vital role in supporting our quickly growing business. Reporting to the Head of Finance and working closely with our CEO, you’ll deliver on the day-to-day financial activities with ease. If you’re an experienced Assistant Accountant looking for a varied and interesting role that offers quick career progression and a supportive working environment, then this role is for you!

Key Responsibilities

• End to end Accounts Receivable and Accounts Payable including employee expense claims
• Month-end journals including accruals
• Support with processing payroll, bonuses and commissions for employees
• Bank reconciliations
• Managing our internal mailbox and responding to queries in an efficient and friendly manner
• Ad-hoc reporting, typically using MS Excel

Requirements

• Minimum 1-2 years experience in a similar role, with prior experience working in a corporate or professional environment
• Xero and Xero payroll experience preferred but not essential
• Highly organised and a strong attention to detail
• Excellent communication skills
• Quick and keen to learn, you’re able to pick up processes and systems easily and even help to document as we build
• High level of confidentiality
• Strong initiative, and a solution-focused mindset. If you don’t know the answer, you’ll search until you find it

Benefits

• Competitive salary on offer and negotiable based on your experience
• Flexible working options available, ability to work from home following probation
• Great CBD location close to public transport, with beautiful serviced offices and world-class amenities
• Financial support with any formal studies and industry licenses and registrations
• Being an early-stage employee, really helping to shape out future processes, culture and drive key business growth. Be a part of building a business from the ground up
• As we continue our growth, we continue to develop our employee benefits programs. We plan to be a well-known name in the SME market and have a company culture to match. You will be supporting us through our exciting journey, making it not only a great service, but one of the best places to work

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

The Finance Manager is a key position responsible for overseeing, managing, and analysing the financial records and operations of the Company. This role plays a critical role in ensuring financial sustainability and growth through data integrity and prudent information to guide data drive decisions all while adhering to relevant laws, regulations & best practices for the Company, and the Childcare industry.
Maintaining and managing our financial records and reporting requirements includes due diligence, statutory reporting, internal and external audit management, overseeing and advising on purchases, sales, receipts, and payments. Additionally, they will handle the company's accounting and payroll system, ensuring all services and employees are paid accurately and timely in conjunction with Company book keeping services.

MAIN DUTIES / RESPONSIBILITIES
Financial Planning and Analysis:
• Develop and implement financial strategies and plans to support the organization's objectives.
• Conduct financial analysis, budgeting, and forecasting to provide insights and recommendations to senior management.
• Monitor financial performance and provide regular reports on key financial indicators, highlighting areas of concern and proposing corrective actions.
Financial Management:
• Manage day-to-day, monthly, quarterly, and annual financial operations, including accounts payable and receivable, payroll, and cash flow management.
• Oversee the preparation and review of financial statements, ensuring accuracy and compliance with accounting standards and regulatory requirements.
• Maintain financial records and ensure proper documentation and filing systems are in place.
• Develop and implement internal controls to safeguard assets and mitigate financial risks.
Financial Reporting and Compliance:
• Prepare and present financial reports to the management team and board of directors.
• Coordinate with external auditors and regulatory bodies to ensure compliance with financial and tax regulations.
• Stay updated on relevant accounting standards, regulations, and industry best practices and ensure their implementation.


Strategic Financial Planning:
• Contribute to the development and execution of the organisation's strategic plans and initiatives.
• Provide financial insights and recommendations to support decision-making on new business opportunities, investments, partnerships, and Employee remuneration strategies or plan (fixed or variable income, superannuation), and taxation.
• Evaluate the financial viability and impact of proposed projects, acquisitions, or expansions.
ATTITUDE & BEHAVIOURS
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Demonstrated ability to work in a fast-paced environment and manage multiple priorities and deadlines.
• Proactive and results-oriented mindset, with a focus on continuous improvement and efficiency.
• Ethical and trustworthy approach to handling confidential financial information.
• Strong leadership and team management skills, with the ability to motivate and mentor staff.
SKILLS & EXPERIENCE
• Proven experience (7+ years) in financial and accounting management, and preferably within the childcare or education sector.
• In-depth knowledge of financial principles, practices, and regulations, including accounting standards (e.g., IFRS) and taxation laws.
• Proficiency in financial analysis, budgeting, and forecasting techniques.
• Strong knowledge of financial software and systems (e.g., ERP, Excel, financial reporting tools).
• Experience in managing audits and liaising with external stakeholders, such as auditors and regulatory bodies.
• Previous experience in strategic financial planning and business partnering will be an advantage.
• Commercial experience in a company during growth business stage
QUALIFICATIONS
• Bachelor's degree in finance, accounting, or a related field, and With Distinction (highly desirable)
• Master's degree in Accounting or Finance is preferred
• Professional certifications such as Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) will be advantageous
• Knowledge of Australian financial and regulatory frameworks, including taxation laws specific to private companies and the childcare industry.
• Familiarity with government funding programs and grants applicable to childcare services in Australia.
WHAT WE CAN OFFER:
• Inclusive Office Culture
• Australian Full Time Work rights required.
• Working from home day.
• A salary of $80,000 - $100,000 per annum (dependant on experience & qualifications)

We are looking for someone special to drive the future of the industry worth trillions of dollars.

• We are frequently ranked as one of the top 10 most disruptive companies.
• We have garnered significant investment from Tiger Global, which is known for backing world-changing companies like Facebook, TikTok, and Airbnb. They believe the next $100b business in their portfolio is ArchiPro.
• We are preparing for our expansion into the United States, with our initial focus set on California.
• We have a robust ESOP structure and are open to discussing stock purchase options for the right candidate, ensuring your strong commitment to our collective success.

Our mission is to improve the quality of life by making architecture more accessible. We have a cutting-edge all-in-one platform built on exceptional design and world-class engineering, and we have quickly become a game-changing industry leader.

ArchiPro is essentially a hub where professionals like architects, builders, and suppliers, as well as various brands, can display their work and offerings. It serves as a connection point for individuals who are starting their own construction projects. Those with building endeavors turn to ArchiPro to locate the right professionals and products needed for their projects, positioning it as a matchmaking service within the realms of architecture, design, and the building industry.

Our goal in the next 5-7 years is to become the default building platform globally. You will play a pivotal and instrumental role in unlocking the potential that lies ahead for ArchiPro.

Your contributions will extend beyond the traditional roles of a CFO or Head of Finance, you will be responsible for helping architect ArchiPro's future and navigating the complexities of scaling from a start-up/scale-up to a global player.

We're not going to bore you with a list of "Key Responsibilities" or "Job Requirements" as with your depth of commercial acumen and experience you'll already know what's required when working for a start-up scale-up. This will include you being responsible for driving growth rather than just maintaining the current state. You will need to bring a wealth of experience and expertise in building and scaling businesses while carefully navigating and orchestrating the necessary changes and transformations required to propel ArchiPro to new heights.

You will be a right-hand person to our CEO, meaning you will want to own your role as if you were a Founder of our business.

It is a must that you already have a good track record working with different start-ups scale-up platforms in the following areas: Marketplace, SaaS, and Subscription. You will have a deep understanding of VC world, raising funding, helping grow and scale companies beyond 150+ teams globally, and ideally have been part of the Capital Raise Series B. Please share more about your track record in these areas in your cover letter.

For the Curious Minds: (please copy/paste the full URL, as SEEK is unable to support hyperlinks due to potential security risks)

• What our clients have to say: https://www.youtube.com/watch?v=yFcUn1JPZMY
• What our team have to say: https://www.youtube.com/watch?v=s9IxfnTg9g0
• Inside our offices: https://www.youtube.com/watch?v=VkVgL8j5kog&t=21s
• For more on our success, you can read here: https://www.nzherald.co.nz/business/online-buildin...
• Our Founder's inspirational story as featured in M2 Magazine: https://m2magazine.co.nz/refugee-to-digital-powerh...

• Competitive Base Salary, dependent on your experience
• Long service 'ArchiVersary' leave - for every year of service you get an extra leave day
• Opportunity to join our ESOP
• Superannuation
• Join our company events including our Home Design Evenings; and attend our team initiatives & activities
• And love working as part of the ArchiPro A Team, in our architecturally designed Parnell NZ Head Office or Sydney

This role is an exceptional opportunity to leave a lasting impact, not only on ArchiPro but on the industry as a whole, by shaping its future and unlocking its untapped potential.

To Apply: please ensure you include a Cover Letter sharing more about your track record with different start-ups scale-up (Marketplace, SaaS, and Subscription) platforms, and your experience in raising funding and scaling companies globally.

We look forward to connecting!