ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We are redefining markets and changing the perception of Service Management for the enterprise.  Our cloud platform allows the procurement organization to engage and empower their employees, freeing themselves to focus on the most strategic matters.

We’re disruptive. ServiceNow is acquiring new procurement service management customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge.  We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become.  Accelerate your career and succeed in an environment where you can make an impact daily.  We invite you to join in to stand out.

We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well.

As a strategic member of our sales team you will have a major impact on our success. As an Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value.  Connecting with your audience, establishing credibility, the ability to learn quickly, along with a start-up mentality is essential. 

What you get to do in this role:

• Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s Source-to-Pay Operations solution
• Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
• Help develop programs that enable our sales colleagues to communicate the value of procurement operations management on the ServiceNow platform
• Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
• Be willing to broaden your expertise as we continue to develop solutions for procurement services
• Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs
• Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
• Stay current on competitive analyses and trends impacting procurement services
• Communicate with both business and technical decision makers
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc…

BizCover is a leading global InsureTech, providing Small Businesses with the simplest way to get their business insurance sorted. 

We are looking for a new Account Executive who will join our dedicated BizCover for Broker department who are responsible for delivering a first-class service to all brokers who are in contact with the business. The broker platform is a high-tech platform that makes insurance look easy, offers transparency and efficiency and is completely unique to the insurance industry. 

This role is responsible for strengthening existing relationships with our brokers as well carrying out administrative functions.  We need someone who is confident, hungry and can thrive in a busy environment to meet business deadlines.

Our broker platform is highly successful and has huge opportunities to grow and bring in more revenue, so you will be part of a high performing team having a direct impact on the business.  

Day to day responsibilities -

• Manage a high volume of telephone calls and email leads from both brokers (inbound/outbound) and internal consultants.
• Ensure all broker requests are managed within agreed service standards whilst also adhering to the process requirements of the business.

• Work closely with the underwriting team to find solutions for brokers who have referrals or renewals in special circumstances.
• Actively follow up / convert New Business Leads that come into the team daily
• Ensure that a high level of product, process and systems knowledge is always maintained
• Report back to the business on broker / product feedback
• Continually promote the features and benefits of BizCover for brokers platform
• Responsible for all policy maintenance, policy documentation and educating brokers in the benefits of BizCover for Brokers platform.

• Tier 1 or 2 in General Insurance Broking is desirable but not essential
• 1 to 2 years Insurance experience

• Strong verbal and written communication skills and high levels of attention to detail, accuracy and professionalism
• Previous experience in a similar role ie Broker Assistant, Underwriting Assistance, Senior Account Executive etc.
• Capable of working on various computer systems.
• Someone who takes initiative and is business savvy to find new ways to maximize opportunities
• High attention to detail to minimize errors
• Positive attitude

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office or work totally remote if outside of Sydney.
• Exciting and rewarding team culture
• Quarterly bonus
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants do better