We’re looking for a dynamic and experienced Associate engineer to become a key part of our Urban Development team on the Sunshine Coast. As an Associate Engineer, you'll take charge of a talented group of Engineers and Designers, steering them towards delivering outstanding results for a wide array of Clients. Collaborating closely with the leadership team, you'll play an essential role in nurturing client relationships and driving business growth throughout the region.

This role offers a unique opportunity for career progression, with increased leadership responsibilities. You’ll engage in diverse, impactful projects that shape the Sunshine Coast’s urban future, while also benefiting from the expertise of industry leaders who will support your growth and success.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Due to a sharp increase in new high-end Print Production products, we are looking to fill a Field Service Technician position to join our NSW Print Production team, providing outstanding service and support to our valuable customer base.

The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the NSW Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the Service Delivery Manager.

Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Ideal Candidate

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring to go above and beyond
• Ability to work autonomously, whilst keeping in contact with your team to ensure workload is consistent and transparent.
  

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding
• Strong verbal and written communication skills
• Strong customer service skills
• Excellent organisation and time management skills
• Driver’s License and Working with Children Check
• Current Australian working rights are essential (Visa sponsorship is not available).

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Responsibilities:

• Building, managing, and testing complex global distributed solutions using Kubernetes and AWS, ensuring the environments are stable and reliable for both customers and internal stakeholders
• Maintaining the existing infrastructure (as code)
• Ensuring security of the infrastructure
• Day to day support of developers to ensure application configurations are production grade
• Creating new application hosting environments

Our daily work:

• We use Kanban to manage tasks
• Our teamwork is based on Jira
• We participate in daily, weekly and retro meetings
• We use Bitbucket as a code repository
• We build environments in AWS with Terraform/Terragrunt
• We develop deployment solutions for Kubernetes
• We create libraries, tools and AWS Lambdas in Python
• We create Docker images for automation and internal usage
• We act using the "Everything as Code" philosophy
• We handle releasing applications to the environments
• We use MS Teams to spread knowledge and participate in meetings

Technologies:

• AWS
• Terraform
• Kubernetes
• Elasticsearch
• PostgreSQL
• Prometheus
• Hashicorp stack
• Bitbucket
• Jenkins
• ArgoCD

Our System:

• Our primary cloud service provider is AWS. We use most of the popular services including VPC, EC2, S3, RDS, SES, SNS, WAF and many more
• We write all of our infrastructure as code using Terraform and Terragrunt
• Our applications, managed by multiple teams, run on top of Kubernetes cluster deployed in EKS
• We have very large observability stack that includes collecting logs and metrics and visualizing it in Grafana and Kibana
• We are also responsible for managing Bitbucket repos and Jenkins
• We write our internal tool set using Python and Golang