Hello and Kia Ora!
Start your game…
At Entain Australia and New Zealand as the Client Hospitality & Events Coordinator where you will be responsible for coordinating a national portfolio of sports and racing hospitality and events. You will play a pivotal role in delivering engaging and memorable experiences for our customers across Australia’s most iconic sports and racing events.
The ideal candidate will be a true team player with a can-do attitude and passion for sports & racing events. Working with a wide range of internal stakeholders and external customers, you will possess exceptional communication skills and meticulous attention to detail. Demonstrated IT proficiency with a focus on data-driven decision-making is essential.
Where and how you can work
This role is based in Brisbane, Australia (HQ). At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.
Due to the nature of events, this role requires flexibility in work hours as well as occasional weekend work.
Your day-to-day.
- Proactively manage the day-to-day operations of the events & hospitality portfolio.
- Utilise cloud-based ticket management software to provide end-to-end event administration and ticketing fulfilment.
- Provide effective and efficient event support to Business Development Managers, Account Managers and External Agents.
- Liaise with internal departments, including, marketing, corporate, compliance, data science and client services.
- Develop strong working relationships with service providers including suppliers, venues, caterers, talent, and contractors.
- Use of proprietary information to report on and analyse event key metrics.
- Ensuring the needs of the customer is always the primary focus, delivering unique experiences and the best customer experience.
- Collaborate with the broader Events Team to deliver large-scale client functions and events.
What you'll bring...
- Tertiary qualifications in events, marketing, or sports management and/or demonstrated experience in event delivery.
- Exceptional interpersonal skills and the ability to communicate at all levels within the business are essential.
- Strong customer-centric attitude with an interest in the wagering industry.
- Meticulous attention to detail and the ability to manage multiple tasks and deadlines.
- The ability to identify, analyse and interpret relevant data to drive decision-making.
- A team player with a positive, can-do attitude.
Entain Lifestyle
- Embrace your need for a work-life balance through our 6 weeks of annual leave.
- Celebrate the joy of starting a family with 12 weeks of paid parental leave.
- Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidised gym memberships and other paid-for services.
- Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
- A wealth of learning and development opportunities, empowering you to broaden your expertise and achieve professional growth.
- Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
- We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.
Who are we?
At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.
We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.
We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.
As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.
For more information, please reach out to us at [email protected] or hit apply now.
