Role and Responsibilities
About CAE
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.
Technical Manager
The Technical Manager, reporting to the Senior Operations Manager, is responsible for the overall management and coordination of CAE resources (maintenance and support personnel), budget and operational maintenance requirements of the training devices under their control. The Technical Manager is responsible to ensure the successful delivery of all maintenance services and user training outcomes within time, cost and quality constraints.
The Technical Manager achieves desired profit contribution targets by monitoring and reporting on maintenance performance and costs in accordance with approved operating budgets, controlling the resources under their jurisdiction and taking corrective action where necessary.
The Technical Manager is the point‐of‐contact for the end user and customer on site for day to day operational needs.
The Technical Manager is responsible to the KPI achievement, Customer Satisfaction, Team engagement and development, Regulatory Compliance, Environment, Health and Safety and Overall support for the Training Center operations.
Are you ready to:
- Be responsible for the technical operations including:
- Maintenance and operation of FSTD and related equipment.
- Managing the team of Simulator Engineers and Technicians
- Coordinating delivery and qualification of new simulators and other training devices
- Achieving and sustaining the established operational KPIs
- Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
- Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
- Assure the highest level of customer service is delivered by staff to all customers.
- Implement a quality assurance program
- Ensure the highest level of Environment, Health and Safety compliance
- Perform employee management activities such as resources allocation, performance evaluation, and employee development
About CAE
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.
Maintenance Technical Manager
We are opening a new training centre in Sydney in 2024, as a part of this we are looking for an experienced manager to take on the position of Maintenance Technical Manager. This is a broad role with responsibility for the overall operations of the training centre – focusing on budgets, KPIs, Customer Satisfaction, Team engagement, H&S, and overall support for the operations.
Are you ready to:
- Be responsible for the technical operations including:
- Maintenance and operation of FSTD and related equipment.
- Managing the team of Simulator Engineers and Technicians
- Coordinating delivery and qualification of new simulators and other training devices
- Achieving and sustaining the established operational KPIs
- Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
- Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
- Assure the highest level of customer service is delivered by staff to all customers.
- Implement a quality assurance program
- Ensure the highest level of Environment, Health and Safety compliance
- Perform employee management activities such as resources allocation, performance evaluation, and employee development
Our ideal candidate will have:
- Technical Degree or similar with an Electrical Engineering focus
- Ideally has knowledge of CAE simulation technology and 5-10 years hands on experience
- Strong leadership skills
- Friendly and customer focused
- Ability to work and converse efficiently across all levels
- Able to work under pressure and meet deadlines.
- Good problem solving and team working skills.
- Proven ability to handle difficult situations.
- Excellent communication skills, with another language being an added bonus
CAE offers:
- an environment where your initiatives will be recognized and valued.
- the opportunity to work on a variety of projects on a multidisciplinary team.
- attractive employee benefits.
Come share your passion with us!
Read our FY23 Annual Activity and Corporate Social Responsibility Report
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Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
