About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across customer experience & design, data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

We are looking for a “Senior - Data”, who is highly technical and hands-on, who can support data strategy sessions with our customers, can contribute to architecture and solutions, cut code and ensure successful delivery of our engagements. You are both highly technical and a very personable people person, with strong credibility among your peers. You will have a broad technical understanding in Data, ideally across all of our Data capabilities: Data Strategy, Data Engineering, Data Science, ML & Generative AI.

What will your day look like:

• Advising our customers on their Data pain points.
• Supporting solution design sessions with our customers
• Hands-on implementation of data solutions
• Setting technical standards on the customer engagements
• Providing technical leadership to our customers and our internal teams
• Working with marketing producing external facing collateral and content such as reports and blogs
• An interest in public speaking and sharing internally and potentially at tech meetups.

Requirements:

• 5+ years of experience working in data
• High Level knowledge across Data Science, Data Engineering, Strategy, ML/AI, deep in as many as possible.
• Strong technical pedigree beyond data also, Cloud and Software experience is advantageous.
• Strong empathy and ability to build relationships with the broader teams
• Excellent communication and collaboration skills to work with cross-functional teams

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off (“VersionUp Day”)
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

Apply Now:

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

The Digital Producer will be joining a multi-disciplinary team of marketers, designers, engineers and product managers working across a number of projects, product launches and marketing events. The purpose of this role is to assist with the management, maintenance and development of Koala’s websites, ensuring they are up to date, optimised, consistent and relevant, and, more importantly, to attract and build engagement with target audiences in alignment with business objectives, ie. to create the best possible customer experience.

What key responsibilities does this role have @ Koala?

• Help manage the content across all Koala websites, with a centered focus on the Australian market.
• Work with UX, engineers, marketing and data teams to analyse and optimise user flows and pages with a view to improving overall engagement and conversion.
• Customer focused - you are a champion of customer experience.
• Adhering to appropriate Agile methodologies, provide project and ongoing business-as-usual (BAU) support and acting as the digital product owner for BAU activities.
• Contribute to both strategic and BAU digital initiatives including product launches, product changes, sale campaigns, content creation and deployment, monitoring delivery and troubleshooting.
• Work with the Digital team to identify site improvements and proactively implement or recommend them.
• Work with development teams to continually optimise digital platforms for producers.

Ideal background…

• Knowledge and understanding of digital design fundamentals including user experience design and user-centred design.
• Ability to work across a number of projects with multiple time-frames, highly organised and able to manage and communicate with all relevant stakeholders.
• CMS experience in a marketing/ecommerce-led organisation (ideally Contentful, but any other CMS experience is also absolutely fine).
• Knowledge of CRO optimisation tools is highly desired, with skills in VWO, Mixpanel, Ninetailed, Contentsquare etc.
• Knowledge of project management tools is preferred (ideally Jira and Confluence) along with JIRA, Confluence, Google Suite etc.
• A good knowledge of HTML and CSS is preferred, but a basic understanding is also okay.
• Knowledge of Commercetools & Channel Advisor platforms is also desirable
• Experience in understanding marketing, product and technical briefs and delivering to those timelines.
• Passionate about digital trends and innovation.
• Excellent written communications skills and attention to detail.
• Experience working with multiple stakeholders, multiple deadlines and managing multiple websites, in a fast paced, global environment.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

Pushing the limits of what is possible

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Here, you will have freedom to grow in a world of opportunity.

Transforming mobility and delivering sustainable outcomes

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

AECOM delivers comprehensive services from creation to completion and beyond, our transportation professionals are constantly exploring new ways to navigate a challenging project.

According to Engineering news Records 2020 “Top 500 Design Firms, “AECOM is #1 in Transport globally.

We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

What will a day in this role look like:  

• Developing and implementing safety, environmental, security and accessibility policies and procedures in compliance with government regulations and industry standards.
• Collaborating with other departments and stakeholders to ensure that safety, environmental, security and accessibility considerations are integrated into all aspects of AECOM’s activities.
• ALARP/SFAIRP argument development
• Requirements Capture Verification and Validation
• RAM Analysis

#Work180

We are the biggest NERDS, we are SUPER FUN, and it’s no joke. Collaborating every day, we focus on numbers-based thinking that we know will deliver real, tangible, data-driven insights (none of the fluff, jargon, and guesswork you might see elsewhere) and we have a FUN time doing it all together.

Over 3 years, we’ve invested $1M+ into trying and testing every digital strategy to see what works and what doesn’t. It seems the rules to succeeding online are always changing, so every day our team is building new and intuitive tools to tackle the future of marketing.

We solve the digital world by turning to the numbers (real, hard evidence you can’t deny). And our clients turn to us, the Online Marketing Gurus (the nerds who know their stuff and get it done).

The Perks:

• Birthday leave

About OMG:

• We are one of AFR's Best Place to Work finalists!
• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 90+ employees in Sydney and Melbourne, 90+ in the Philippines, as well as USA, UAE and South Africa expansion ongoing. This was 30 employees 4 years ago!
• R&D investment, the forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.
• OMG is an equal-opportunity employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.

OMG is an equal-opportunityy employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.

Don't take our word for it, hear it directly from our people: https://www.youtube.com/watch?v=G1iL_ykXl0U

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for an Account Director with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting senior leadership role that provides the opportunity to influence the strategic direction of one of Australia’s largest banks. The successful candidate will lead a client account team within DBM Atlas being responsible for the ongoing servicing and growth of the account. They will be a trusted and respected advisor to the bank, someone who maintains an intimate understanding of the bank’s challenges and objectives and who can offer insight and recommendations the bank can act upon. They will lead a small, highly motivated team and ensure they receive the coaching and leadership they need so they can achieve their career objectives.  

Key Responsibilities

• Providing strategic advice to the bank particularly pertaining to NPS measurement and performance / being a trusted advisor to the bank
• Maintaining deep understanding of the bank’s strategic priorities, NPS performance and drivers
• Advancing the depth and actionability of insight provided to the bank
• Oversight of all deliverables provided to the bank associated with its DBM Atlas subscriptions and ongoing bespoke projects ensuring they are provided to the bank on time/in accordance with SLAs, to the expected standard and without error
• Continual enhancement of production, QA processes and output including through automated production techniques
• Monitoring use of adhoc hours including determining hours required to complete tasks, communication and agreement of hours and adherence to agreed hours during production process
• Identifying and executing on opportunities to improve the way the account is serviced and to enhance client value
• Liaising with the client on prioritization of tasks based on team capacity and workload
• Receiving briefings for adhoc deliverables, communicating requirements and expectations to the account team ensuring the team always understands context and objectives
• Delivering presentations to senior stakeholders within the bank
• Maintaining strong relationships with the key client stakeholders
• Collaborating with other DBM key account team leads to share knowledge and best practice
• Cascading subject matter expertise through the account team
• Coaching and development of team members

• Minimum of 7 years financial services experience
• Has had a senior role in agency key account team for major financial service client / worked in or led insights department in financial services organisation
• Subject matter expert on NPS performance measurement and reporting
• Team management expertise
• Able to deliver insights up to C-suite client stakeholders
• Excellent leadership and organisational skills
• Detailed understanding of client needs, market and competitive landscape

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

Please note that this is a Sales and Marketing role

We are a member of Accor, led by industry experts and now a rare opportunity has arisen to join our leadership team as our Commercial Director. This role will take full accountability for the strategic marketing, business development, forecasting, sales, and distribution. You will lead a highly engaged and capable team therefore significant leadership; motivational and empowerment expertise is required along with the ability to engage across a variety of customer dynamics.

As a member of the Executive Committee, and alongside other capable executives, you will be leading and guiding the implementation of the loyalty and marketing strategy, brand development and positioning in highly competitive and evolving market. It will be required that you bring extensive knowledge of the customer group, competitor landscape and are able to translate market insights into a highly compelling end user offering.

Reporting to the General Manager, our Commercial Director is responsible for total revenue including group and transient rooms, group food and beverage, meeting room hire and other revenues, as well as assisting and actively participating in yield management strategies and serves as an advisor to the General Manager on business intelligence. The successful candidate will be driven, proactive, strategic and a self-starter who will endeavor to make their mark and make this role their own.

About the role

 

Do you want to work on the bleeding edge of innovation in the payments industry?  Are you someone who enjoys pursuing and winning new business opportunities?  Do you want to be a part of the team who helps dream, design, and build the future of payments? If so, Digital Partnerships is the team for you at Visa.

 

The Digital Partnership team lead Visa’s engagement with Fintech, Big Tech and Digital Platforms to identify partnership and commercial opportunities for Visa and/or our clients.

 

We are looking for a self-motivated, results-oriented and passionate business development manager to join our team and help pursue new opportunities across Australia, New Zealand & the South Pacific.

 

Why join us

 

• Be part of the team that seeks out and closes commercial opportunities with new clients in new and emerging territories such as Embedded Finance, Cross-Border Commerce & Money Movement, and Digital Money & Assets
• Work with some of the most exciting companies in payments & financial services (Digital Banks, BNPL providers, Crypto players, B2B Fintechs)
• Work with incredible people every day – both internally and externally.  We’re a team of intraprenuers who work hard, have fun and get stuff done

 

Join us and make a difference today.

 

What you will be doing

 

• Developing commercial strategies to win new business and execute new customer acquisition activities
• Building a network of external contacts that you will nurture to build relationships and your pipeline of new opportunities
• Actively monitor competitive landscape for attack and grow opportunities
• Collaborating with regional and local finance teams to develop commercial proposals for regional and global opportunities
• Providing data analysis support for key business decision making and market updates
• Producing relevant sales collateral and pitch presentations for new client opportunities
• Developing content and the engagement strategy for industry bodies and events

 

Life At Visa

• We are known for offering industry-leading compensation
• We have state of the art offices in Melbourne, Sydney and Auckland
• We provide world class benefits including:
  • Mental health and wellbeing resources to all employees
  • Generous annual leave plus carers leave, parental leave, baby bonding leave, and pregnancy loss leave, among others
  • Paid volunteering leave & employee referral program cash awards
  • Ability to work from another location for up to 1 month each year
• Global company with global opportunities.  We can share endless stories of how we’ve supported our employees to accelerate their career progression and pursue opportunities in other geographies around the world.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

To propel our next phase of growth, ServiceNow has invested in a Financial Services Industry organization. We're building a team of collaborative individuals who are passionate about the opportunity to transform Financial Services using ServiceNow's powerful digital workflow platform.

Join a team that re-shapes Financial Services, partnering with leading financial institutions and the most inspiring Fintechs in the world. We are always evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.

We are looking for a Banking Industry Go-to-Market leader for ANZ to join our Financial Services Go-to-Market organization. This is a dual role that assumes leadership for our Financial Services Go-to-Market in Asia Pacific and Japan while focusing on the ground with our banking sales teams and customers in ANZ.

You are a Banking industry expert with a knowledge of the Retail, Commercial and Corporate banking solution stacks across the application, workflow and data/integration layers.

You understand the core Banking business processes and surrounding technology ecosystem, including systems of record and third-party data providers.

You have deep knowledge and experience working in and/or selling into the banking ecosystem throughout Asia Pacific and Japan, with deep expertise of the ANZ banking ecosystem.

You have a technical vision for ServiceNow's opportunity to transform Banking and will work with customers and partners on the architecture for the solutions with care for this vision. You will work with pre-sales technical resources to gather solution requirements and help them on solution roadmaps and architecture. You will provide visibility within ServiceNow and an opportunity to provide incredible results during sales cycles while achieving quarterly and annual sales goals for an assigned territory. You will build a team of high performing Go-to-Market Banking industry domain experts and lead this team to drive meaningful growth in the Asia Pacific and Japan regions.

What you get to do in this role:

· Field and Partner Enablement: promote internal pre-sales technical resources and System Integrator and Independent Software Vendor partner ecosystem on Insurance solutions. Build an insurance community of ambassadors enabled on the ServiceNow Insurance Services message and solutions.

· Customer Engagement: Work with customers to understand their transformation priorities and help co-create value-based Insurance solutions. Bring deep process knowledge of underwriting, claims and customer service in Insurance to improve strategic opportunities and identify new use cases.

· Market-Facing Engagement: Present to large customer audiences and build relationships with CxOs.

· Team Building: build a team of high performing banking industry domain experts that drive top notch coloration with sales, customers and partners.

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ****Applications close by 3pm Tuesday 24th of October 2023.**** ***Mandatory: Australian Citizenship required to work within Federal Government*** Our Federal Government client is seeking to engage in a EL1 Assistant Director – Research for Specialist Reforms Program position for a 12-month assignment with potential extension in Sydney CBD. About the Team As part of Policy, Advice and Research Division, the Research and Evaluation Branch is responsible for ensuring that NDIA policies, practices and priorities are informed by trustworthy and robust evidence. The branch aims to improve evidence-based decision making within the NDIA and finds solutions to high priority issues, shaping disability research to maximise its impact for the NDIS. The branch is accountable for collating and conducting research, evidence, best practice and lived experiences for decision-making. This includes evaluating key NDIA programs and initiatives, ensuring staff are able to find, generate and utilise evidence for decision-making and translating our knowledge of research to our customers and stakeholders. About the Role The EL1 Assistant Director, Research for Specialist Reform Programs (Labour Hire) is accountable under broad direction to undertake very complex work that delivers quality outcomes within the Research and Evaluation functions of the NDIA. The position will exercise a considerable degree of independence to engage in very complex problem solving and issues management within the Research and Evaluation functions. The position will exercise sound decision-making and judgement to produce high level policy advice and operational support. The EL1 Assistant Director, Research for Specialist Reform Programs (Labour Hire) will coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the NDIA’s objectives to “build a world-leading National Disability Insurance Scheme”. Key skills required for role:Experience managing large scale research programsQualitative research experience, including with people who have disabilityStakeholder engagement experienceExperience in the development or administration of clinical assessmentsUnderstanding of the NDIS Desirable skills to have for the role:Understanding of the WHO International Classification of FunctioningExperience in workforce development Responsibilities may include but are not limited to:Planning and leading research projects to develop standardised assessments (including needs assessments), linked to the International Classification of Functioning (ICF), to support NDIS access and planning pathways.Conducting research related to workforce capability and governance to undertake standardised assessments.Providing evidence-informed advice to develop and review policy and guidance related to the use of assessment tools.Working collaboratively with key stakeholders and advisory panels to review research tools and…

Click here to view more detail / apply for EL1 Assistant Director Research for Specialist Reforms Program

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Porfolio Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

 

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Cluster Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

 

The Digital Director oversees the Partnerships digital strategy and go to market approach and ensures the successful activation of clients’ investments. 

This position requires a strong leader with proven experience managing teams, juggling multiple high level projects at one time, researching and justifying digital partner selection and developing and negotiating multi-faceted media and marketing partnerships. As the digital lead for your clients, you drive collaboration, excellence and quality of product across all digital channels to deliver the most strategic, holistic and integrated investment solutions.

Directors must think strategically and work collaboratively with other Partnerships disciplines and with client team leaders in Client Advice & Management, Strategy, Connections Design and SBUs to create implementation recommendations that deliver on client strategic goals and business objectives. You maintain excellent relationships with each of the SBUs, proactively collaborating to drive innovation and uptake of each service across your client portfolio.

ROLES AND RESPONSIBILITIES                                                          

Client


Collaborates with Strategy, Connections Design and Client Advice & Management teams to ensure alignment with and delivery against client KPIs 
Leads digital negotiation strategy on major client negotiations and activations in conjunction with the CPMO in order to deliver improved product and outcomes YOY
Maintains, develops and grows relationships with appropriate client level contacts
Communicates with clients for digital marketplace intelligence, implementation planning, negotiation and partnership needs and takes ultimate accountability for team’s day-to-day responsibilities 


Internal


Promotes an open working environment where opinions, views and ideas can be shared 
Oversees the development of digital go to market strategy, implementation recommendations and POVs 
Guides and provides digital leadership for the execution of media negotiations managed by the team
Works with the CPMO to develop digital cost benchmarks between campaigns and clients to drive value across client base
Develops and implements best practices, processes and templates for the Investment Partnership teams in conjunction with the Investment Partnership leadership team
Manages and oversees Investment Partnership team’s digital output
Develops opportunities to streamline and automate, creating efficiencies to free up time for creativity Partners with other Partnerships leads to ensure consistency and best practices are implemented across digital channels
Participates in digital partner selection recommendations and justification designed to deliver on client KPI’s using data, analytics and multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency 
Oversees and provides direction to the Investment Partnership Managers / Directors on digital implementation planning and buying across all channels


New Business


Participates in new business development and presentations
Prepares RFP responses 
Develops costs for pricing exercises

The Role

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Director to lead VCA’s Risk Consulting Practice for the AuNZSP region. In this role, the Director will be responsible for the management and growth of the Practice, holding accountabilities that span, business development, leading consulting engagements, and developing new solutions to continuously enhance the Practice’s client offerings.

On the business development side, the Director will work closely with Visa’s Client Advisory team to identify opportunities to assist Visa’s issuing and acquiring clients.  This will entail, needs discovery and scoping, proposal development, sales support, and project setup and initiation.

The Director will also be responsible for project execution, typically leading small teams of consultants and cross-functional experts across a range of client engagements simultaneously. This will involve the Director collaborating with the client team and internal colleagues, gathering and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

The full range of responsibilities are detailed below:

Responsibilities

On a project-by-project basis:

• Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities; draw input from clients, local client relationship managers and functional teams
• Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements
• Develop a fact base by undertaking client interviews, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information
• Analyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities
• Collaborate with data science team members to leverage advanced data analytics capabilities
• Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating / resolving complex problems that emerge
• Identify solutions and recommendations that address client objectives and result in performance improvement; leverage relevant VCA methodologies, frameworks and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas and recommendations

More generally:

• Identify and surface client opportunities
• Create, develop and maintain VCA IP, consulting offerings and thought leadership on the fraud landscape
• Manage overall practice growth and delivery performance