Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

As the Associate Director of Presales and Enablement, you’ll be a vital part of our sales success. You’ll empower our sales teams with training and resources, manage bids and proposals, and oversee pricing strategies to ensure competitive offerings. Additionally, you’ll track sales performance to identify improvement areas, helping shape our client engagement strategies. Your leadership will foster a collaborative culture, driving excellence within our teams.

What you’ll bring

• A genuine understanding of what customers need and the challenges they face.
• Strong research skills to keep an eye on market trends and what our competitors are up to.
• In-depth knowledge of our services, and a knack for explaining their value to customers.
• Experience in bid management and crafting winning proposals that make a difference.
• Solid financial skills, with an understanding of costs, utilization, and pricing strategies.
• A good handle on budgeting, including cost estimates and tracking expenses.
• Strong communication skills to translate technical concepts into language that resonates with business goals.
• Proven negotiating skills that create win/win situations for everyone involved.
• A collaborative spirit to work with sales teams and drive revenue growth.
• Leadership experience that fosters team growth and a positive work culture.

Responsibilities

• Acts as the bridge between sales and Professional Services for customer's needs.
• Develop a bid and winning strategy in collaboration with the Business Development Executives that aligns with Datacom’s objectives and complies with customer needs.
• Assemble and lead the pursuit team, liaising with service line leaders for the solutioning aspects, the sales team for commercial and pricing aspects, and the legal team for contractual aspects.
• Provide support during the sales process and help in crafting compelling value propositions.
• Ensure that proposals comply with quality standards and adhere to submission guidelines.
• Manage the submission process and handle post-submission activities, including responding to client queries, participating in bid presentations or interviews with any appropriate and relevant participants, and debriefing on bid outcomes.
• Track and measure sales performance to identify areas for improvement and focus
• Equip the sales teams for success throughout the entire sales cycle.
• Support the development of sales collaterals and offer coaching and mentorship to help salespeople hone their skills and close deals effectively

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

As the Project Director for Customer Fitout delivery, you will be responsible for providing leadership and driving a high-performing, collaborative team culture to safely deliver highly specialised data centre fitout projects which includes Hyperscale, Colocation, Infrastructure Upgrades, capacity expansion projects across NEXTDC’s existing data centre portfolio.

Reporting to the Head of Capital Works and assisting the Head of Site Development and Chief of Engineering & Design, the Project Director will have extensive experience in the construction of data centres or similar facilities, including a strong understanding of mission critical infrastructure, with a proven ability to safely deliver projects, on time, on budget, and to high quality, while achieving business case objectives.

Key Responsibilities:

• Work with the technical team to design customised solutions that meet the customer's needs while aligning with the data centre’s capabilities and infrastructure requirements for the fitout including space allocation, power density, cooling needs, and security protocols, through regular communication and meetings
• Coordinate with Customer Stakeholders to establish strong working relationships with key customer representatives and facilitate effective communication and collaboration among all stakeholders.
• Ensure Customer Satisfaction by striving to exceed customer expectations by delivering a high-quality fitout that meets or surpasses their requirements and addressing any feedback or complaints promptly.
• Provide client-side oversight and direction to the project team, to achieve the end-to-end implementation of new data centre solutions, embedding a strong safety culture, and driving operational and business improvement initiatives.
• Lead and oversee development of pre-construction planning activities including design coordination, budgeting, scheduling and procurement, including the engagement and oversight of the Principal Contractor to undertake Early Contractor involvement processes 
• Undertake the role of Principal’s Representative for the building contracts, acting as day-to-day interface with construction-related consultants and contractors for decision-making and stakeholder communications to ensure effective contract management
• Development and execution of project strategy documents, including the project controls plan, procurement strategy, communications, change management, and risk management plans to align with company goals and objectives.
• Coordinate with internal teams and external stakeholders to optimise project outcomes.
• Monitor project progress, identify risks and issues, and implement effective mitigation strategies.
• Prepare, write, and present regular project updates and reports to senior management and stakeholders.