We are seeking a Data and Reporting Analyst to join our team. The idea candidate will demonstrate creative problem-solving skills, a readiness to adapt to new technology and software, and, above all, the right attitude – a commitment to being a versatile and adaptable professional keen on growing alongside the evolving needs of the company.

Working across multiple entities, you will contribute to:

• Developing KPIs, tools, and dashboards to enhance business processes, increase productivity, and ensure the consistency, reliability, scalability, and quality of standard reports.
• Identifying data sources and gathering relevant data from various internal and external sources.
• Cleaning, validating, and preprocessing data to ensure accuracy and consistency, addressing any data quality issues.
• Identifying trends, patterns, and correlations within the data, offering insights that support decision-making processes from complex data.
• Developing and maintaining databases, and data systems – reorganising data in a readable format.
• Preparing reports for stakeholders, enabling them to take important decisions based on various facts and trends.
• Collaborating with cross-functional teams to prioritise and address business needs, ensuring that data insights contribute cohesively to the organisational strategy.
• Display a continuous improvement focus by systematically identifying opportunities for enhancements and customising solutions to align with our business requirements, contributing to ongoing efficiency and effectiveness improvements.

The role is adaptable, and we're open to candidates with some, not all, of the desired skills and experience, what matters most is the right mindset and the drive to take charge and shape your own path.

We are currently recruiting for Data Engineering Consultants, specialising in Data and AI to join us in our Digital Transformation and Technology service team.

As part of an international and fast-growing community of 250+ data professionals located in our 8 Centres of Excellence (Paris, Montréal, Bruxelles / Amsterdam, New-York, London, Hong Kong, Middle East), you will be an important member of the data & technology team in Australia.

We are seeking data engineering consultants with the below delivery and technical experience in:

• Functional requirements gathering, data design, data modelling and development, enhancing the management and value of data across organisations and markets.
• Technical delivery of scalable, efficient and best practice data pipelines, transformations and ETL’s using Azure or similar tools.
• Data visualisation skills in translating business requirements and metrics into visual reports, dashboards and analytics that provide insight and value to business functions.
• Machine learning, AI and statistics, including developing predictive models of decision making, supervised and unsupervised learning algorithms, econometrics, forecasting, quantitative diagnosis.
• Understanding of key data governance and management concepts including data quality, master data management, meta data management and data lineage.
• Agile & traditional delivery experience in a data and analytics development environment participating in scrum ceremonies, sprint planning and retrospectives.
• Development and delivery experience within a consulting environment maintaining client expectation and ethics.

In addition, we are seeking technical experience across all or some of the below:

• Strong SQL skills to support data pipeline and data modelling.
• Azure, Snowflake, AWS or Oracle data warehousing technologies
• Data transformation tooling including Azure Data Factory (ADF), Fivetran, Matilion, Oracle Data Integration, AWS Glue, AWS Data Pipeline or other.
• Azure services including Azure Synapse Analytics, Azure Data Lake Storage, Azure Databricks
• Analytics tooling including Power BI, Tableau, QuickSight or Oracle Analytics Cloud
• Skills related to SSIS, SSAS and SSRS to support traditional data activities.
• DevOps and CI/CD to support deployment automation, Azure preferred.
• Programming skills in Python or similar
• JIRA / Confluence or similar agile tooling experience

Commitment to ensuring projects are delivered beyond expectations, this role is supported through active coaching and mentoring which provides a platform for growth and progression.

The fresh perspectives you create will help challenge the status quo and introduce new ways of thinking. You will work with others to develop workable, pragmatic solutions and provide a lasting impact by transferring knowledge and building long-term capability for clients.

Bring your ambition and expertise to work with iconic organisations in the resources, energy transport and logistics, health and life sciences, tourism, financial services, government, utilities and not-for-profit sectors.

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

As reporting on web behaviour plays a critical role in ClickSend’s marketing success, we are seeking a Data Analyst to join the Marketing Team. As the Data Analyst you will be responsible for the recording and reporting of data, which is vital to ClickSend’s ongoing success.

Key responsibilities:

• Build dashboards using Periscope and other BI software like Tableau.
• Write the SQL that drives all reporting and dashboards.
• Analyse and report on sales funnel metrics.
• Measure performance of online marketing campaigns.
• Report on marketing KPIs like website traffic, leads, deals, conversion rates, churn, CPA, ROAS etc.
• Track email campaign metrics (delivery, open, click-through rates).
• Conduct competitive research and analyse benchmarking data.
• Work closely with sales and marketing teams to identify opportunities for new client acquisition.
• Analyse data to find answers to specific questions from internal stakeholders.
• Set up data infrastructure.
• Develop, implement and maintain dashboard data.
• Assess quality of data and removing or cleaning data.
• Generate information and insights from data sets and identifying trends and patterns.
• Prepare reports for executive and project teams.

To be successful in this role you will have strong analytical skills and be an expert in writing SQL for various platforms (MySQL, PostgreSQL, etc). Experience with a range of reporting dashboard platforms is expected, with Periscope and Tableau preferred. Additionally, experience with data sources and troubleshooting issues across the whole data pipeline is highly regarded. You will be a strong communicator and be comfortable writing and presenting data, and gathering feedback from stakeholders. You will demonstrate a natural curiosity and ability to take ownership of tasks and seeing them through to completion.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.