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Learning and Development Support Officer

Full-time
Townsville, Queensland
Education / Training
9 months ago
HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a tempora..

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Customer Service Representative

Full-time
Silverwater, New South Wales
Customer Service
9 months ago
Posted: 11/03/2024 Closing Date: 10/04/2024 Job Type: Permanent - Full Time Location: Silverwater Job Category: Customer Service About Us Protecta Gro..

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Learning & Development Support Officer

Full-time
Townsville, Queensland
Education / Training
9 months ago
About the company: Join the largest government authority in Northern Australia!  Our client has a great opportunity for a Learning and Development Su..

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Service Technician

Full-time
Horningsea Park, New South Wales
Customer Service
9 months ago
Our client is the leading distributor for world-renowned capital equipment supplying a diverse range of equipments to industries like construction,..

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Service Pricing Officer

Full-time
Tomago, New South Wales
Customer Service
9 months ago
Service Pricing Officer Posted Date:  8 Mar 2024 Location:  Tomago, NSW, AU  At WesTrac, we’re made for more of what matters most. More family ti..

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HD Fitter - Field Service

Full-time
Perth, Western Australia
Customer Service
9 months ago
Emeco Group in conjunction with our subsidiary company Force Equipment, have formed our own Field Service unit to provide highly technical support to ..

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Auto Electrician - Field Service

Full-time
Perth, Western Australia
Transportation / Logistics
9 months ago
Emeco Group in conjunction with our subsidiary company Force Equipment, have formed our own Field Service unit to provide highly technical support to ..

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Customer Service Officer

Full-time
Ballina, New South Wales
Customer Service
9 months ago
ABOUT US Change your lifestyle and live and work in a vibrant community and great coastal environment. Ballina Shire Council is situated on the Far No..

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Digital Service Representative Traineeship- Edmondson Park

Full-time
Edmondson Park, New South Wales
Customer Service
9 months ago
Digital Service Representative Traineeship- Edmondson Park Edmondson Park NSW, Australia Earn while you learn Gain a nationally recognised qualificati..

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Customer Service Team Leader

Full-time
Tamworth, New South Wales
Customer Service
9 months ago
Our client a leading provider of healthcare and mobility equipment, dedicated to enhancing the quality of life for individuals with disabilities or mo..

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Field Service Technician - Port Hedland, WA

Full-time
Port Hedland, Western Australia
Customer Service
9 months ago
Come Join Our Team as a Field Service Technician!Are you a hands-on problem solver with a passion for technology and a knack for fixing things? Do you..

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Training & Development Coordinator, Queensland Police Service

Full-time
Brisbane, Queensland
Education / Training
9 months ago
The core capability requirements for this role are: • Manage and contribute to the development, accreditation, facilitation, evaluation and moderati..

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Service Attendants - DIDO *

Full-time
Mackay, Queensland
Customer Service
9 months ago
This could be your chance to get your start in a lucrative industry. Permanant full time work, guaranteed hoursDrive in drive out workvarious roster ..

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Registered Nurse - Acute Services & Urgent Care

Full-time
Yarrawonga, Victoria
Health / Beauty / Fitness
9 months ago
Registered NurseAcute and Urgent Care Up to full time hours (1EFT) 80 hours.About UsWe are a progressive and innovative health service and currently h..

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Service Manager (11 months Mat Leave Cover)

Full-time
Melbourne, Victoria
Customer Service
9 months ago
Date Posted:2024-02-04Country: AustraliaLocation: LOC7013 : 2-12 Montague Street, South Melbourne VIC 3205, AustraliaAbout the jobAt Otis, it’s our ..

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Customer Service Team Member

Full-time
Sunbury, Victoria
Customer Service
9 months ago
At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

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Hospital Leadership Support Officer - Mackay

Full-time
Mackay, Queensland
F&B / Tourism / Hospitality
9 months ago
Hospital Leadership Support Officer - Mackay Apply now Job no: 500235 Work type: Permanent Location: Mackay Categories: Administration About the role ..

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Evergreen-Service Technician-QLD

Full-time
Evergreen, Queensland
Others
9 months ago
Evergreen-Service Technician-QLD Requisition ID:  48629 Location(s):  Dulacca, QLD, AU Work experience:  Skilled Worker / Semi-Skilled Worker Type ..

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Business Support Officer

Full-time
Brisbane, Queensland
Business Management / Project / Planning
9 months ago
• Work for a growing global company committed to ongoing development • Convenient Brisbane CBD based role | Easily accessible by public transport ..

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Customer Service Officer

Full-time
Murdoch, Western Australia
Customer Service
9 months ago
Customer Service Officer JOB REF KH573457 Edgy, fun, supportive, WA homegrown brand – what more could you ask for? Come for a job, stay for a career..

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2025 Graduate Program – Mechanical Engineer, Commercial Product Support (Brisbane)

Full-time
Brisbane City
Information Technology
9 months ago
The Viva Energy Technical Team works closely with Sales and Marketing within the business to provide technical advice, and deliver value added service..

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Home Care Worker (2) - VIC Metro North - PPT - Experienced

Full-time
Kensington
Customer Service
9 months ago
Guaranteed hours and shifts in Kensington 3031 - Perm Part Time Extensive paid training. Paid km’s. Phone allowance and other discounts&#x..

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Desktop Support Team Lead

Full-time
Adelaide, South Australia
Customer Service
9 months ago
Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

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Desktop Support Team Lead

Full-time
Perth, Western Australia
Customer Service
9 months ago
Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisatio..

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RN Level 1 Year 8 WA

Full-time
Stirling, WA
Others
9 months ago
Position Title: REGISTERED NURSE - LEVEL 1 – GRADE 2 – NURSE 2Reports to (position): Dialysis Clinic Manager Primary purpose of the role:Responsib..

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Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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