What we can offer you

Flexible work options
Annual salary $72,400 + super
Eligibility for an annual company bonus scheme
Fullly paid training in a supportive environment
Paid Parental Leave benefits
A company that is enjoying record growth
Salary packaging & corporate benefits programme


What you will do

Receive customer calls relating to breakdown and recovery of vehicles
Support the customer through the process to a successful conclusion
Administrate Assistance cases from the customers' first call to closing the case
Follow procedures and guidelines to reach a positive and acceptable solution for the customer
Communicate with repair workshops and all parties involved to ensure the customer is mobile within reasonable timescales
Continuously inform and keep all parties updated on the progress of each case


Roster
The role works on a 5 week rotating roster, shifts are:
Week 1 Mon to Friday 6am to 3pm - Sat/Sun OFF
Week 2 Mon 6am to 3pm - Tues to Fri 7am to 4pm - Sat/Sun OFF
Week 3 Mon/Tues 7am to 4pm - Wed OFF - Thurs/Fri 10am to 7pm - Sat OFF - Sun 8am to 7pm
Week 4 Mon to Fri 10am to 7pm - Sat/Sun OFF
Week 5 Mon/Tues - 10am to 7pm - Wed/Thurs 7am to 4pm - Fri OFF , Sat 9am to 5pm - Sun OFF

Who you are
To be successful in this role, you will require the following:

Technical mind set, solution focus
Previous experience in a technical role from the automotive industry (preferred)
Previous call centre experience (desirable)
Quality oriented; showing responsibility and perseverance at work
Commitment to the highest quality of work
Excellent communication skills, verbal and written
High levels of accuracy and attention to detail
Geographical knowledge throughout Australia


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

About the Company This Federal government agency is responsible for delivering high-quality, accessible services to support all Australians. They are currently seeking a highly skilled APS6 Senior Service Designer to join their busy team for a temporary assignment until June 2024, with the option to extend another 12 months. **Mandatory: Australian Citizenship required to work within Federal Government.** APPLICATIONS CLOSE  16/01/2024 at 11:59PM About the Role The APS6 Senior Service Designer will research, develop, prototype and test service designs to ensure that services are designed in a way that creates optimal user and staff experience, and delivers business outcomes. Key duties include:Lead the development of service design artefacts, including current state journey maps and service blueprints, future state maps, discovery reports and presentationsLead the design of, and conduct user research, observations, data analysis and usability/prototype testingUse story-telling and visualisation to bring presentations and reports to lifeManage the design and facilitation of workshops, including project kick-off meetings, ideation and concept creation and prioritisation activities and strategic planning workshopDevelop and manage service design plansBuild and maintain stakeholder relationships to achieve strategic objectives About you Our ideal candiate will have:Previous experience in a similar Service Designer role, ideally within the government spaceKnowledge of hhuman centred design methodologies and relevant government service design standards and frameworksUnderstanding of Customer centric frameworks and methodologies including the Customer Experience Management Framework Excellent communication and interpersonal skillsHigh-level analytical skillsNegotiation skills and ability to build strong working relationships BenefitsTemporary assignment until end of June 2024, with option to extend another 12 months$60- $65 per hour superFull-time hours, Monday…

Click here to view more detail / apply for APS6 Senior Service Designer

Want to EARN while you LEARN? MEGT are looking for a motivated, committed and reliable individual to gain a CERT 3 Business Traineeship! Our client is a leading battery supplier based in Yatala , they pride themselves on delivering great customer service and providing a large range of batteries and battery-related solutions. The Role: As an Administration Business Trainee you will be responsible for:

Responding to customer enquiries via email, telephone and in person regarding product information and fitment requirements
Process incoming sales orders
Liaise with internal contacts in the Warehouse and Finance department to resolve customer queries
Scanning and electronic filing

Requirements:

Previous experience in retail, customer service or administration
Great customer service and communication skills
Basic computer skills and knowledge of Word, Email Suites
Drivers license and own transport (Must Have)
Willingness to learn internal software programs, attention to detail

What's in it for you:

Secure a full-time job (38 hours), with weekly pay
On site mentoring and support with experts in the field
Opportunity to gain a CERT III Business - Nationally Recognised Qualification
Join an experienced, fun team - with NO WEEKEND work!

**Eligibility criteria may apply for this program in relation to work rights and prior qualifications** Interested? The best way to express your interest for this Administration Business Traineeship is by hitting APPLY NOW! The dedicated Recruitment Consultant is Amanda Willey amandawilley @megt.com.au (no spaces) By submitting your application, you are providing your consent for your personal information to be shared with the partners involved in the Microsoft Traineeship Program. MEGT (Australia) Ltd is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion.

Job description Global innovation power house CBD – location 2 month Temp to Perm Perfect opportunity to put utilise your friendly and efficient Reception and Administration skills to help secure this fantastic Temporary opportunity with the potential to extend or go perm working working with a Global innovation company, in a friendly and collaborative team environment.   Duties include:   Main Point of Contact for Office – Front of house to greet internal & external guests Administrative Assistance Diary management Email management Coordination of travel Information preparation for Executives Assist with international visitor coordination when required Ad hoc administration as needed Project work as required  Office support Catering for whole office events Cleaning and tidying of the office: meeting rooms, dishwasher, kitchen, fridge clean Local building maintenance management when the Property Manager is unavailable Catering for team events Inductions for employees Offer support to the broader Service Support team when needed  Reception Reception cover 8.30am – 5.30 pm Point of contact at reception Courier ordering and Australia Post mailing Parking request coordination General office announcements  Click the button below to submit your application or reach out to Tamsin Clark [email protected] if you have any questions.

Click here to view more detail / apply for Receptionist

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements…

Click here to view more detail / apply for Field Service Technician - Mechanical Fitter

What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a supportive environment Paid Parental Leave benefits A company that is enjoying record growth Salary packaging & corporate benefits programme ... What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a supportive environment Paid Parental Leave benefits A company that is enjoying record growth Salary packaging & corporate benefits programme ...

Click here to view more detail / apply for Service Coordinator- Customer Service

We currently have an exciting opportunity for an experienced professional to join Oaks Melboune Southbank Suites as a Full Time Night Guest Service Agent. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey.

• Fun and practical employee perks and discounts

• Flexible work, including work from home.

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

About the role

As an Operations Support Officer, you are responsible to cover all aspects of customer service/freight solutions/administration component. You are also responsible to ensure enquiries that cannot be answered during the first call are investigated and resolved quickly and effectively.

What you’ll do

• Accurately and efficiently record all client information and record all investigations into appropriate computer systems.

• Day to Day housekeeping of inbound freight with further attention requirements 

• Ensure all customer enquiries are actioned and resolved to company and client satisfaction in a timely manner.

• Communicate with clients/contact centre regularly through the course of an enquiry via all platforms (salesforce, phone, email)

• Provide feedback to the Supervisor regarding consistent service failures by sub contactors or staff drivers.

• Assist in finding solutions to prevent recurrence of service failures.

• Support all Admin and FSOL team members in a backup capacity!

• Ensure enquiries are handled in a professional and prompt manner.

What you’ll bring

• Proficiency in data entry and time management.

• Computer literacy/knowledge of MS Office computer applications

• Excellent team player

• Ability to resolve conflict and negotiate solutions to problems quickly.

• Ability to handle freight – manual lifting of up to 16kgs.

• Previous experience in the transport industry is highly advantageous.

• Good communication skills both written and verbal and excellent telephone manner.

An inclusive workplace works for everyone.

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note. 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

About the role

As a Customer Success Consultant, you will be working with a number of our priority clients to ensure their satisfaction and retention in the Compass product. You will be expected to retain and increase their ARR, as well as provide exceptional service and support, resulting in advocacy and promotion of the Compass product to future potential clients.

Responsibilities and Duties

• Manage overall workflow for implementation, training, and account management of assigned signature schools.
• Implementation of new modules with customers.
• Complete onsite/remote training sessions & account management visits
• Ensure the highest level of service for your portfolio of clients.
• Ensure all schools in your portfolio are active promoters of the platform.
• Build relationships with school leadership to ensure product rollout success.
• Provide clear notes and feedback and escalate customer concerns appropriately.
• Provide phone, email, and in-person support to Customers when needed.
• Escalate concerns appropriately to ensure maximum customer satisfaction.

About you

Essential:

• A demonstrated service-orientated approach and are a motivated and enthusiastic self-starter
• The ability to thrive under pressure
• Strong verbal and written communication skills
• Strong attention to detail and ability to see tasks through to conclusion
• Ability to build positive professional relationships with clients and educational staff

Desirable:

• Comprehensive knowledge and confidence utilising the Compass platform
• Education experience, whether that is in a Primary or Secondary school teaching setting or prior experience as a Customer Success Consultant

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• A valid Employee Working With Children Check
• Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate
• A successful National Police Check
• A valid Drivers Licence

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rapport with customers and suppliers.Strong computer skills.Excellent problem solving skills and a can do attitude.Permanent full-time position.Monday - Friday 9:00am - 5:00pm.Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.Indulge in a weekly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.Lunch provided for all team members during our sales periods.Friday festivities, including after-work drinks, engaging evening social events, and exciting raffles to end the week on a high note.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.CultureAt Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul…

Click here to view more detail / apply for Service Liaison

Join our team as a Residential Customer Service Team Manager! Are you ready to propel your career forward? We're in search of an individual with leadership experience to step into this role.This role is a 6-month secondment position, based on-site with our Morwell team.If you believe you're the right fit for this position, submit your application today!At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia!Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!Our fantastic culture lives and breathes our values: Don't be ordinary, be awesomeThink BIGNo bullsh*tBe good to peopleHave funWe are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  But don’t just take our word…

Click here to view more detail / apply for Residential Customer Service Team Manager

Established in 2008, Nissan Financial Services employs approximately 220 people. We offer tailored financial solutions combined with service excellence to our customers and dealer networks. Our customer-centric operating model is designed to enable us to better respond to the ever-changing landscape. All teams and departments of NFS have a role to play to realise our vision to be a financier of choice and we work together to bring this to life.Your opportunity…You will be responsible for proactive relationship building with our current portfolio of existing customers. This position coordinates, executes, and manages outbound call programs built to effectively retain customers through positive relationship building, listening to concerns/addressing issues, and educating on available products and services across all brands.Outbound communication to maturing customers to educate customers on available options as their loan ends. This may be a referral to a dealer for a new car, refinance or to payout.Outbound contact to maturing Nissan Future Value customers to educate them on available options and liaise with the dealer network for a seamless customer experienceGenerating leads and practicing best in class lead referral with clear and concise communication to both the customer and the dealer including key information, time lines and expectationsAttending to inbound calls and emails from customers and assisting with any inquiries they may have with the aim of having a positive interaction and making the experience easy for the customerRetaining customers through end of term balloon refinances or variations, in turn also increasing net amount financed for NFSAAssist existing customers with direct finance applications where…

Click here to view more detail / apply for Customer Loyalty Officer

Full time
Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
[Other duties may be assigned]

* Accurate assessment and electrical/mechanical fault finding enabling servicing, repair or overhauling in a timely manner, of all compressed air equipment and associated products in workshop or at customer premises when required.
* Prepare work permits and job hazard analysis.
* Isolation of machine- use personal danger locks and tags
* Perform preventative and corrective maintenance service. Including; replacing of filter kit, changing oil and service kit, cleaning of oil and air coolers, and re- greasing of motors.
* Use operational manual and parts list as reference.
* Attend customer equipment breakdowns when on roster as Duty fitter for after hours service
* Attend various company sponsored training programmes.
* Maintain a clean and safe working environment.
* Contribute to continuous improvement of the working environment by offering process or procedural improvements.
* Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
* Travel within Australia and internationally as required by the company.
* Completion of Service Reports (Job cards) and test reports in an accurate, legible, neat and comprehensive manner.
* To work efficiently and comply with all company policies and procedures as changed from time to time.
* To comply with all reasonable health and safety requirements as designated by the company
* All other duties as and when requested that are within your skills and abilities.

REQUIRED QUALIFICATIONS &
EXPERIENCE
* Full Electrical license and trade qualifications
* Maintenance background
* Previous experience in a maintenance field service environment
* Commitment to workplace safety
* Australian Manual drivers license
* Excellent customer service ability

COMPETENCIES
* Experience with Pneumatic Equipment
* Skills in fault finding in Compressed Air Equipment
* Good communication skills – verbal and written
* Be a excellent team player
* Ability to work in a busy dynamic environment.

Salary $80,000 - $102,000 + superannuation+ company Vehicle

Key Focus Areas of Position Reporting to the Senior Retail Support Officer, the Retailer Support Officer delivers a wide range of high quality business and administrative support services to our retailer customers and the general public. These services include the management of new and relocating outlets, sale of business, suspensions, terminations, weekly retailer financial reconciliations and other retailer support functions.Managing the retail network entry, relocation and exit processesManaging the administration of the Retailer AgreementCustomer and stakeholder relationship managementEffective customer issues managementProcess development, improvement and reviewMaintaining accurate records relating to the retail networkService and communication excellenceContact Samantha for more [email protected]

Click here to view more detail / apply for 686. Integrity Staffing - Retail Support Officer

Nurture. Grow. Thrive.   Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.   About the opportunity  We are looking for a?team member to join the Rural Products team on a permanent, full-time basis in Deloraine.   As our Sales Support and administration person, you will?provide exceptional customer service and logistics support to the Branch Rural Products team.?Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.  Responsibilities Provide tailored solutions to clients by taking the time to understand their business needs  Work closely in a small, tight knit team Administrative support for the Rural sales process  Co-ordinating client queries or referring to specialised employees Building and maintaining strong relationships with clients, recommending the Elders range of products and services that will strengthen the growth of their business Managing goods inwards and outwards Inventory management Inventory forecasting and ordering Processing sales   About you To thrive in this role, you:  Are committed to the provision of high-quality customer service High-quality communication and customer service skills Work effectively under pressure with the ability to manage multiple demands Ability to develop…

Click here to view more detail / apply for Sales Support/ Administration Officer

Designation / Job title : Developer Programmer - 261312/ Application Support

Primary or Mandatory skills :-
• Big Data
• Azure Databricks
• Teradata

Good to have skills :
• Data lake, Azure, Telecom Domain Knowledge

Detailed Job description : -
• Minimum 8 years of experience in Enterprise Data Warehouse solutioning, Exposure of Big Data technology stacks like Cloudera, HBase, Hive, Impala Kafka and Spark, Analytics tools like Python, R
• In depth knowledge of Teradata Utilities, Macros
• Strong SQL analytical skills
• Knowledge in Unix system
• Having working experience in Telecommunications.
• Having experience in Hadoop stack, HDFS, MapR, Sqoop, Hive and Spark.
• Good in designing and architecting Hadoop applications and recommending the right solutions and technologies for the applications.
• Hands-on experience with importing and exporting data from Relational databases to HDFS, Hive and HBase using Sqoop.
• Analysed large amounts of data sets writing Hive queries.
• Having good knowledge on Linux, shell scripting and core Java.
• Having experience in DataBricks and Azure platform.
• Having good experience on spark streaming process for various streaming sources like kafka.
• Involve in Business requirement gatherings, Analysis of requirements, Design, solution walkthrough, Workshops & Identify gap’s in solution & Business requirement with Business & IT team.
• Create detailed technical design document based on the requirements and High-Level Solution Design.
• Basic knowledge in Spark leveraging Scala or Python and Optimize the performance of the built Spark applications in Big data Platform.
• Strong analytical mindset and ability to work independently and in fast-paced and quickly changing environment
• Work and continuously improve the DevOps pipeline and tooling to provide active management of the continuous integration/continuous deployment processes
• Experience in Teradata, Informatica, Linux, Hadoop Spark, Control-M
• Experience working in an Agile delivery model
• Preparing implementation plans, reports, manuals and other documentation on the status, operation and maintenance of Data ware housing Applications.

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in the Port Macquarie/Kempsey Area to join our team and will be managing multiple government sites. You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders. Role Responsibilities: Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices Liaising with Client and Employees on a regular basis HSE experience in toolbox talk and risk assessment. Professional presentation and customer service focused. Ability to…

Click here to view more detail / apply for Client Service Manager - Port Macquarie/Kempsey Area

Fulltime
Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
[Other duties may be assigned]

* Accurate assessment and electrical/mechanical fault finding enabling servicing, repair or overhauling in a timely manner, of all compressed air equipment and associated products in workshop or at customer premises when required.
* Prepare work permits and job hazard analysis.
* Isolation of machine- use personal danger locks and tags
* Perform preventative and corrective maintenance service. Including; replacing of filter kit, changing oil and service kit, cleaning of oil and air coolers, and re- greasing of motors.
* Use operational manual and parts list as reference.
* Attend customer equipment breakdowns when on roster as Duty fitter for after hours service
* Attend various company sponsored training programmes.
* Maintain a clean and safe working environment.
* Contribute to continuous improvement of the working environment by offering process or procedural improvements.
* Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
* Travel within Australia and internationally as required by the company.
* Completion of Service Reports (Job cards) and test reports in an accurate, legible, neat and comprehensive manner.
* To work efficiently and comply with all company policies and procedures as changed from time to time.
* To comply with all reasonable health and safety requirements as designated by the company
* All other duties as and when requested that are within your skills and abilities.

REQUIRED QUALIFICATIONS &
EXPERIENCE
* Full Electrical license and trade qualifications
* Maintenance background
* Previous experience in a maintenance field service environment
* Commitment to workplace safety
* Australian Manual drivers license
* Excellent customer service ability

COMPETENCIES
* Experience with Pneumatic Equipment
* Skills in fault finding in Compressed Air Equipment
* Good communication skills – verbal and written
* Be a excellent team player
* Ability to work in a busy dynamic environment.

Salary $80,000 - $102,000 + superannuation+ company Vehicle

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

To help us achieve our plan we are looking for a Centre Manager - Head Coach based out of the Darwin International Tennis Centre to join our team at Tennis NT and contribute to the growth of tennis across the territory.

About the role

The Darwin International Tennis Centre "DITC" is the home of major tennis events in the NT. The Centre Manager - Head Coach is accountable for the day-to-day operation of the tennis facility, all coaching at the facility as well as successful operation of the canteen, the pro shop, and management of all associated staff.

The purpose of this role is to increase participation numbers and improve the playing standard at the venue and across the NT - particularly in greater Darwin. Through this role you will support and advocate for pathways into all affiliated clubs and coach businesses that grow the ranks of tennis players, coaches, officials, and volunteers.

You will make tennis a fun game to try and the Darwin International Tennis Centre a great place to be by helping people make connections socially, celebrating success, and by being a warm and welcoming presence within a close-knit regional environment.

Reporting into the CEO - Tennis NT, in this role you will:

Plan: Collaborate with Tennis NT to develop and document plans that provide a strategic direction and vision for the Darwin International Tennis Centre
Coach: Develop and deliver quality Tennis coaching programs and pathways
Service Delivery: Oversee the front of house operations including Pro Shop and Cafe ensuring and friendly and safe environment for customers
Tennis Products & Programs: Administration and management of pathways including school, junior and adult etc.
Staff Management: Select, engage, train and retain team members


About you
What you will bring to the role:

-Excellent operational skills including on court coaching skills
-Previous experience in sales and merchandising, as well as in retail management across sporting equipment
-Great organisational skills with the ability to prioritise, plan work programs and meet deadlines
-Previous experience managing, leading and motivating a team
-Previous point of sale and cash handling experience
-A Tennis Australia Club Pro Coach Tennis Coaching qualification, or equivalent, would be beneficial
-A current Responsible Serving of Alcohol certificate
-You must hold (or be willing to obtain) a current Police Check and Working with Children Check
-The Darwin International Tennis Centre is the home of NT's biggest tennis events, a coach with an interest in events, and leveraging events to grow the profile of tennis, is well-suited to the role.

The Centre Manager - Head Coach is an employee of Tennis NT. You will always consider the overall interests of tennis across the NT and operate in a way that benefits all member clubs and centres. This includes but is not limited to activity such as: cross-promotion of other member clubs, their activities and programs; promoting all member clubs while in any educational setting, and generally as directed by Tennis NT.

What's to love?

-Career development with a range of formal education and on the job training opportunities
-Monthly health & wellbeing activities through our Serving Your Health program
-Flexible working practices & a range of discounts from our sponsorship partners

To Apply
If this opportunity sounds like a great opportunity for you, and your strengths and qualifications meet most of the requirements for this role, we encourage you to apply. A copy of the position description can be found at our website - tennis.com.au. Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.

Tennis is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.

The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).

They now seek an experienced Business Analyst to join the team in Sydney. The Business Analyst’s primary role is to work on a global investment bank's surveillance system that runs on KX technology to identify and detect potential market abuse.

This is for a full time role with an annual salary of $130,000 + Superannuation.


The Responsibilities:
· Create mapping specifications used to integrate trading data into the surveillance system.
· Develop and maintain tools to automate the analysis of large data sets, including real time data feeds and historical data.
· Work with cross functional teams to gather and document business requirements for surveillance tools and systems.
· Work closely with development teams to troubleshoot and optimise surveillance tools and systems.
· Lead the elicitation, definition, prioritisation and validation of requirements and design of business processes to meet the needs of the client
· Defining and driving ‘As Is’ and ‘To Be’ processes through
· Perform extensive Gap Analysis using data and process modelling techniques to create clear system specifications for the design and development of system software.
· Manage the development of Business Process Specifications and System Functional and Non-Functional Specifications
· Continuously liaise with business users to fully understand and close out any ambiguous requirements
· Reviewing and revising documentation in light of any new or changing information including implications
· Ensure that risks, project and operational, are managed in accordance with set risk framework
· Understand and adhere to the enterprise methodologies and processes in relation to project delivery
· Identify dependencies and document functional, non-functional, data and user interface requirements in Business Requirements Document (BRD), and Systems Requirements Specifications (SRS) documents.
· Responsible for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system
· Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
· Ensure that test pack has full traceability and full product coverage back to the original business requirement document
· Creation and maintaining of test data and scripts for future reuse and regression testing.
· Conduct User Acceptance Testing (UAT) against test cases and acceptance criteria and actively participated in and facilitated testing of the system during Smoke testing, Black Box testing, and Regression Testing. Verify that the functionality under test matches the expected result from the test-scripts.
· Testing of interfaces to downstream systems, ensuring input and output was as expected


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· A combination of a numerical background and a business analyst background is mandatory
· At least 4 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes
· At least 4 years of relevant business analyst working experience in financial industry capacity
· At least 4 years working experience in KX technology
· At least 4 years proficiency in using RDBMS concepts and worked with Oracle, MYSQL and SQL server
· Familiarity with various Murex Modules including: Trade Capture, Trade Events, Processes scripts, UDFs, Access Rights, Static Data, Maturity sets, Market Data, pre-trade workflows
· Technical skills including Unix, Shell Scripting, SQL, Interfaces would be an additional bonus
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

We are recruiting for Early Childhood Teacher to join our amazing team at our Karrinyup centre. The position is a full-time role, working a 38 hour week.

About you:

We are looking for passionate teachers who will promote children's education through carefully planned learning opportunities based on children's interests and needs. You will foster children's curiosity and create opportunities for children to grow and explore in small groups. The ideal candidate will value the wonder of early learning within our upcycled learning environments and guide staff in providing a fun, safe, high-quality service that aligns with the National Quality Standards and is true to Mulberry Tree Childcare's fantastic reputation. We embrace our children's love for learning and want you to concentrate on developing each child's trust and sense of security.

Benefits of coming onboard with Mulberry Tree:

80% staff discount off your childcare fees.
Support and availability of a WA - based Senior Management Team.
Relationship-centred environments.
Annual CPR paid.
5 hours non-contact a week.
Paid professional development courses.
Uniform allocations (annual).
Flexible work life balance.
Opportunities to further develop your career.
Continual mentoring from experienced Colleagues.
Annual salary range: $70,000-$80,000.

Criteria:

Bachelor of Early Childhood / Post Grad Diploma of Teaching / Bachelor in Education (Early Childhood) or ACECQA equivalent approved qualification OR be working towards your ECT qualification (50% of units finished).
Current Asthma, Anaphylaxis, CPR & First Aid certificates or willingness to obtain.
Current WWCC or willingness to obtain.
Registered with the TRBWA (Teacher's Registration).

Ideal Candidate:

A strong level of communication skills and the ability to build strong relationships with staff, children, families and the community.
Be an inspiring leader and positive role model.
Have personal and professional aspirations to make the childcare industry that of a high professional standard.
Have a readiness to go above and beyond for the children and families.
Have a passion to make a difference in every child's learning Journey.
Be flexible, reliable and overall have a happy persona.
Want to make a difference in every child's life.

Who we are:

Mulberry Tree Childcare centres are WA-owned and a family business that has supported WA children and families for more than 27 years. Our Mulberry Tree teams pride themselves in knowing that "Every moment in a child's life is a learning opportunity". Mulberry Tree are continually investing in their staff and centres and ensuring they are the best they can be.

To Apply:

Ready for an exciting change and to be part of an amazing team, click the apply now button to start your new venture!

Randstad has an opportunity for a Customer Service Officer to work with a prestigious and well recognised company. In this role, you will have an opportunity to meet a diverse customer base and provide your highest level of service across several customer facing areas within the operation. As the face of this organisation, you will enjoy meeting people and delivering a consistently positive outcome to your customers, in a fast paced environment.
Customer Service Officer duties

Greeting customers and delivering a high level of customer service
Ensuring general site cleanliness as required
Reporting of on site incidents and hazards
Lead by example for all security and WHS practices
Monitor risk and site operations liaising with external teams and contractors as required

The successful candidate

Previous experience in customer service environment
Excellent communication skills with internal and external stakeholders and guests
High attention to detail and monitoring abilities
Experience in security operations is well regarded
Shift work availability, including regular weekends and public holidays

What's in it for you?

Ongoing professional development with opportunities for growth and development
Excellent remuneration and company benefits including free on-site parking
A fantastic team environment, in a beautiful work place where no two days are the same

If this sounds like the next step in your career, apply now! Have questions? Contact Paul for a confidential discussion on 0478 303 952 or at [email protected]
We look forward to hearing from you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.

Work for some of Australia's biggest and best brands in Sydney CBD, Inner West, and Greater Western Sydney. $30 - $35 per hour, plus Super! MAYDAY Recruitment is excited to work with some of Australia's biggest and best brands and we are always looking for amazing candidates to place in temporary office-based roles, such as Receptionist, Administrator, PA, EA, Data Entry, Recruitment and Call Centre Operators. Our clients in return are looking for well presented, experienced and hardworking candidates with a friendly and proactive approach to their work. Temporary roles range from 1 day to 12 months and we absolutely welcome any candidate with a relevant working visa and at least 1 years’ experience within a corporate environment. What’s in it for you: Work with an award-winning agency Work with global brands Competitive salary and hourly rates  Onsite training provided Opportunities within various industries The ideal candidate: Experience in administration, reception or a minimum of 1 years’ experience in a corporate environment 3-6 months left on your visa (if applicable)  Happy to travel to either the CBD, or Western Suburbs    If you meet the above requirements and are looking to secure temporary work ASAP, apply today!    If your experience is in line with what our clients are looking for, we will be in touch.

Click here to view more detail / apply for Temporary Receptionist, Administrators, EAs and PAs

Access Foundation is a disability services provider established to help participants (people with disabilities) to thrive and have a good life. We pride ourselves in the provision of services with the person-centred approach and as the reason for our existence.
Our staff at Access Foundation are as valued as our participants. The involvement and collaboration of our staff influence the way services are delivered to our participants. Our staff have a relentless passion and commitment to supporting people with disabilities. This has resulted in Access Foundation actively being involved in promoting and progressing leadership, not only for our staff but inclusively encouraging our participants to be involved in achieving their goals.
This is a fantastic opportunity for someone to work in a role within a supportive transdisciplinary environment.
Relocation bonus and opportunity to work in Western Australia
Provide support and project work to clients

Ensure standards are being met at all times
Maintain a high level of technical skill
Continue to improve technical skills through studies and further education
Effectively communicate with clients
New ideas on how to improve the business and service deliverables
Participate in weekend on-call roster
Ensure documentation completed and updated as appropriate

About You


A minimum of 2 year's experience working in an MSP environment as a IT L2/3 Support Engineer
Experience with Office 365 and Windows operating environments
Experience with MS Exchange, Active Directory, Office 365 and Azure
Experience with Virtualisation technologies such as Hyper-V, VSphere and VMWare
Must be proficient in server, networking, firewall and switches
Sound understanding of technology products – mobile devices and other technology
IT troubleshooting experience
Good communication, customer service and time management skills
Certifications are looked upon favourably
A passion for IT
To apply online: Upload your resume and cover letter. Clearly outlining how your skills and experience, match the skills required for this role, including 2 recent professional referees.
Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, call 0451 096 656 or email [email protected]