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Product and Support Lead

Full-time
Cremorne, Victoria
Manufacturing / Production
10 months ago
About OESOnline Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a pr..

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Senior Service Desk Engineer (Contractor)

Full-time
Sydney, New South Wales
Customer Service
10 months ago
First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Z..

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Customer Service Team Lead

Full-time
Manly, New South Wales
Customer Service
10 months ago
Here’s a bit about us:Our community of passionate customers, known as Angels, empowers gifted independent winemakers in Australia and New Zealand. I..

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Trainee Pest Control Service Technician

Full-time
Adelaide, South Australia
Quality Assurance / Control
10 months ago
Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be..

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Operational Support

Full-time
GE_AU TAS Bridgewater Lot
Customer Service
10 months ago
JOB DESCRIPTIONJOB DESCRIPTIONAbout Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to..

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Talent Acquisition Lead

Full-time
Lilydale, Victoria
Human Resources
10 months ago
About Us:Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organisation with a vision and purpose to live in a societ..

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Initial Service Technician

Full-time
Armidale, New South Wales
Customer Service
10 months ago
Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initi..

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Home Care Worker (1) - Blacktown - Casual - Entry Level

Full-time
Blacktown
Customer Service
10 months ago
 Flexible work/life balance hours and shifts in Blacktown - Casual Award rate $34.87 per hour + Super + Paid KM's + Phone All..

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Home Care Worker (1) - Newcastle - Casual - Entry Level

Full-time
Newcastle
Customer Service
10 months ago
 Flexible work/life balance hours and shifts in Newcastle - CasualAward rate $ 34.87 per hour + Super + Paid KM's + Phone AllowanceAcce..

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Home Care Worker (1) - Hills Districts - Casual - Entry Level

Full-time
Castle Hill
Customer Service
10 months ago
Flexibility for work/ life balance hours and shifts in The Hills - Casual Award rate $34.87 per hour + Super + Paid KM's + Phone AllowanceAcceler..

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Home Care Worker (1) - ACT North - PPT - Entry Level

Full-time
Canberra
Customer Service
10 months ago
Guaranteed hours and shifts in CanberraAward rate $27.89 per hour + Super + Paid KM's + Phone Allowance. Accelerated career progression. Pai..

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Home Care Worker (1) - Hills District - PPT - Entry Level

Full-time
Castle Hill
Customer Service
10 months ago
.Guaranteed hours and shifts in The HillsAward rate $27.89 per hour + Super + Paid KM's + Phone Allowance. Accelerated career progression. P..

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Behaviour Support Practitioner

Full-time
Southport
Customer Service
10 months ago
Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportun..

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Customer Experience Agent/Vehicle Detailer

Full-time
Brisbane
Customer Service
10 months ago
SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Brisbane Metro. As a Customer E..

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Guest Service Agent

Full-time
Pokolbin
Customer Service
10 months ago
Oaks Cypress Lakes Resort are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the tea..

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Trades Assistant - Field Service Machinery Operator

Full-time
Dalby, Queensland
Customer Service
10 months ago
Role: Trades Assistant Field Machinery Operator Classification: Manufacturing and Associated Industries and Occupations Award 2020 [MA000010] C10 V5Ra..

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Customer Service Officer

Full-time
Bathurst, New South Wales
Customer Service
10 months ago
About the role ARC a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at our Bathurst ..

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Senior Infrastructure Services Officer (Specialised admin support role)

Full-time
Sydney, New South Wales
Others
10 months ago
Permanent Full Time - 35 hours per week Competitive salary Participation in 9-day fortnight scheme The City of Canada Bay is a thriving, colourful com..

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Physiotherapist | Aged, Home & Disability Care

Full-time
Canberra, Australian Capital Territ
F&B / Tourism / Hospitality
10 months ago
- Who is Guide and what are we Guiding? Guide Healthcare is a young business with the energy and enthusiasm you would expect from a chihuahua (withou..

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Animal Care Officer (Animal Attendant- Vet Clinic) - Sydney Veterinary Hospital

Full-time
Sydney, New South Wales
Customer Service
10 months ago
12th February, 2024 RSPCA NSW is Australia’s best known and most respected animal welfare organisations, working tirelessly to prevent animal cruelt..

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Service Technician

Full-time
Malaga, Western Australia
Customer Service
10 months ago
Service Technician Malaga, WA Nick Scali has been a nationally recognised household name for over 60 years. Nick Scali acquired Plush Sofas at the en..

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Field Service Boilermaker

Full-time
Mount Thorley, New South Wales
Customer Service
10 months ago
Field Service Boilermaker Posted Date:  12 Feb 2024 Location:  Mt Thorley, NSW, AU, 2322 Showcase your expertise and join the team at WesTrac as a F..

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SERVICE TECHNICIAN SA

Full-time
Burton, South Australia
Others
10 months ago
Posted: 13/02/2024 Closing Date: 12/03/2024 Salary: $70,000.00 - $90,000.00 Job Type: Permanent - Full Time Location: Burton Job Category: Operations ..

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Field Service Technician

Full-time
Bunbury, Western Australia
Customer Service
10 months ago
Posted: 19/01/2024 Closing Date: 19/02/2024 Job Type: Permanent - Full Time Location: Bunbury WA Job Category: Trades & Services Onsite Rental Group i..

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Connecting First Nations to Telco Trainee Customer Field Technician Perth

Full-time
Perth, Western Australia
Art / Design / Entertainment
10 months ago
Job ExpectationsNbn is seeking to attract more First Nations to our ACCOM award winning Customer Field Technician Traineeship Program to promote the r..

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Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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