About Us
Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our over 2000 team members across the East Coast, consistently strive to exceed our clients expectations and make a difference in the communities we serve.
About the role
Energise your career at Zinfra!
We have an exciting opportunity for a Trainee Customer Projects Manager to undertake an Advanced Diploma of ESI Power Systems over a four-year program which will enable you to obtain industry skills and knowledge under the supervision of qualified and experienced professionals, while also attending TAFE to complete your certification.
The location for this traineeship will be based in Glen Waverley.
During the program, you will be a valued member of our team ... Click here to view more detail / apply for 2025 Trainee Program ? Trainee Customer Projects Manager

About MinRes
Mineral Resources is an innovative and leading mining services company with a growing portfolio of mining operations across multiple commodities, including iron ore and lithium.
We have 6 owner operator sites across Iron ore and Lithium.
The Opportunity
We are looking for experienced Dewatering Technicians to join our Mining team on a 2/1 roster days only at our owner operated iron ore site - Koolyanobbing.
Skills and Qualifications
Experience with generator and dewatering production bore systems, diesel powered and submersible pumps, standpipe water systems, water transfer and booster pumping stations, reverse osmosis and water treatment plants, fuel farm pumping stations and wash pad facilities.
Sound knowledge of Mechanical maintenance, HR drivers licence, High Risk work licence, dogging, rigging, CN ticket, poly welding tickets essential.
What We offer

A Growing and Diverse West Australian owned company with
... Click here to view more detail / apply for NPI Mine Service Operator (Dewatering Technician)

Posted: 21/05/2024

Closing Date: 30/06/2024

Salary: $80,000.00 - $90,000.00

Job Type: Permanent - Full Time

Location: Melbourne, Victoria (Hybrid)

Job Category: Call Centre and Customer Service


About Netwealth
Netwealth is a fast-growing fintech company, delivering market leading products with an award-winning and innovative wealth management platform.  We are on a mission to enable people to see wealth differently and discover a brighter future, not just for our clients, but also for our people.
Founded in 1999, with an entrepreneurial spirit, we are one of the fastest growing wealth management businesses in Australia.  With NextGen superannuation and investment technology, we are challenging the status quo.  We are agile and nimble, not stifled by bureaucracy.
We are proud of our team of talented people working hard to make

... Click here to view more detail / apply for Customer Service Representative

Location: Essendon
Role Type: Full-time, ongoing
Remuneration: $80,778.82 - $86,901.62 (super inclusive)


About us:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can ... Click here to view more detail / apply for Service Desk Specialist

Apply Now
















Service Advisor


Lismore NSW




Interested in a Monday Friday 4 day week roster
Are you a natural at customer service


Guaranteed weekly base earnings plus healthy commissions and a car on offer


  Frizelle Sunshine Automotive  is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydneys North Shore, Regional NSW, Northern NSW, and throughout South Brisbane and South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 2000 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.   






... Click here to view more detail / apply for Service Advisor

Posted: 07/05/2024

Closing Date: 07/06/2024

Job Type: Permanent - Full Time

Location: Roseworthy Branch

Job Category: Agriculture, Nature & Animal,Mining, Oil & Gas,Trades & Services


Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australias largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!  
Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!

Job Description

Were growing as an organisation and due to

... Click here to view more detail / apply for Diesel Mechanic / Service Technician ? Roseworthy

Posted: 22/05/2024

Closing Date: 21/06/2024

Job Type: Permanent - Full Time

Location: NSW

Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Retail,Sales


Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. 
On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.   We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. 

Job Description

We are looking for an experienced Internal Salesperson / Parts Interpreter to join our

... Click here to view more detail / apply for Counter Sales/Customer Service ? Industrial Products

Customer Service Officer







Discover Opal. We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability!   Discover what Opal can offer you

Competitive salary in an ongoing, full-time role
Monday to Friday role located at our site in Altona (less than 20km West of Melbourne)
Join a tight-knit & supportive team
Training will be provided and a great opportunity for long-term job growth internally
  Discover the Opportunity. We have an exciting opportunity to join the OpalANZ recycling team as our Altona site is looking for a new Customer Service Officer!




... Click here to view more detail / apply for Customer Service Officer

31st May, 2024


UniLodge Royal Melbourne - enviable location with easy access to the Tram Way
Access real opportunities for career growth and development
Permanent Full Time position, 38 hours per week. 
UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, To build inclusive communities for inspired living.
  
NEW OPPORTUNITY
  
Were seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a Permanent Full Time. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and youre okay to be on
... Click here to view more detail / apply for Customer Service Coordinator

Gamba Migration Pty Ltd

Level 2/696 Bourke Ste, Melbourne VIC 3000
Full Time 38 hrs
Customer Service Manager
Salary $60,000 - $80,000

About us

We are a group of advisers on Migration and International Education founded in Melbourne and with offices in Melbourne, Adelaide, and Bogota (Colombia). Our mission is to provide the necessary tools so that our clients can realize their dreams in Australia, be it studying, working temporarily, or living permanently.


Qualifications & experience

• Suitable Tertiary qualifications
• At least 2 years of relevant experience
• Ability to lead, motivate, and develop a customer service team.
• Understanding and addressing customer needs and concerns.
• Identifying problems and developing effective solutions.
• Advanced analytical skills with proven track record in solving complex commercial challenges.
• Collaborative team player with excellent interpersonal skills.


Tasks & responsibilities

• Develop, manage, and implement customer experience procedures with the company.
• Deliver a comprehensive service to enquiring customers.
• Delegate and track certain customer enquiries to education and migration departments.
• Keep a record of customer interaction and details of actions taken.
• Communicate with internal teams to discuss performance and service quality is met.
• Develop new customer service policies to achieve client satisfaction.
• Keep track of customers financial requirements such as refunds.
• Contact customers to respond inquiries or to notify them of claim investigation results or any planned adjustments.
• After-sales service to keep customers happy and engaged with Gamba Migration.
• Analyse statistics and compile accurate reports

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Occupational Therapy: The successful applicant must hold a tertiary degree (or equivalent) qualification from an accredited tertiary institution in Occupational Therapy and registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate is mandatory.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Occupational Therapy: The successful applicant must hold a tertiary degree (or equivalent) qualification from an accredited tertiary institution in Occupational Therapy and registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate is mandatory.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Occupational Therapy: The successful applicant must hold a tertiary degree (or equivalent) qualification from an accredited tertiary institution in Occupational Therapy and registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate is mandatory.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Psychology: The successful applicant must possess a four-year degree in Psychology (Honours, Graduate Diploma) from an accredited tertiary institution and full registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Psychology: The successful applicant must possess a four-year degree in Psychology (Honours, Graduate Diploma) from an accredited tertiary institution and full registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Clinical Nurse provides a high level of specialist clinical nursing practice in the delivery of drug and alcohol health services to clients across the Central Queensland Hospital and Health Service. The position promotes harm minimisation and primary health care principles in engaging target client groups and the broader community.

What's on offer:
Total remuneration value of up to $131,900 p.a is comprised of:
An hourly rate between $54.44 - $58.30 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Fulfil the responsibilities of this role in accordance with Schedule 8, Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 – Generic Level Statements (GLS) Nurse Grade 6.1 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Provision of a sound level of clinical services (which includes medication management and administration, crisis intervention treatment, provision of psychoeducation, case management, consultation, health promotion, early identification/intervention of physical health comorbidities, liaison, and education) in accordance with prescribed professional and ethical standards.
• Demonstrate ability to manage a complex clinical caseloads and independent clinical practice.
• Contribute to the development of clinical practices, procedures and protocols, for the multi-disciplinary team that supports continuum of care.

What we're looking for:
• Mandatory qualification/s: Registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and a current annual practising certificate are mandatory for this position.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens

Selection Criteria:
• Demonstrated knowledge of and/or involvement in Quality management and research processes within an integrated mental health service.
• Demonstrated competence at an advanced level in the nursing care of clients with serious mental illness including an advanced knowledge of the Queensland Mental Health Act 2016 and the National Standards for Mental Health Services.
• Demonstrated ability to work within a multi-disciplinary team and undertake independent practice.
• Demonstrated ability to mentor, develop and support staff in a collaborative manner.
• Demonstrated ability to contribute towards the efficient management of resources in an integrated mental health service.
• Strong interpersonal skills
• Quality communication skills and demonstrated ability to navigate complex and challenging situations in the acute environment.

The Clinical Nurse provides a high level of specialist clinical nursing practice in the delivery of drug and alcohol health services to clients across the Central Queensland Hospital and Health Service. The position promotes harm minimisation and primary health care principles in engaging target client groups and the broader community.

What's on offer:
Total remuneration value of up to $131,900 p.a is comprised of:
An hourly rate between $54.44 - $58.30 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Fulfil the responsibilities of this role in accordance with Schedule 8, Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 – Generic Level Statements (GLS) Nurse Grade 6.1 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Provision of a sound level of clinical services (which includes medication management and administration, crisis intervention treatment, provision of psychoeducation, case management, consultation, health promotion, early identification/intervention of physical health comorbidities, liaison, and education) in accordance with prescribed professional and ethical standards.
• Demonstrate ability to manage a complex clinical caseloads and independent clinical practice.
• Contribute to the development of clinical practices, procedures and protocols, for the multi-disciplinary team that supports continuum of care.

What we're looking for:
• Mandatory qualification/s: Registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and a current annual practising certificate are mandatory for this position.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens

How you'll be assessed:
• Demonstrated knowledge of and/or involvement in Quality management and research processes within an integrated mental health service.
• Demonstrated competence at an advanced level in the nursing care of clients with serious mental illness including an advanced knowledge of the Queensland Mental Health Act 2016 and the National Standards for Mental Health Services.
• Demonstrated ability to work within a multi-disciplinary team and undertake independent practice.
• Demonstrated ability to mentor, develop and support staff in a collaborative manner.
• Demonstrated ability to contribute towards the efficient management of resources in an integrated mental health service.
• Strong interpersonal skills
• Quality communication skills and demonstrated ability to navigate complex and challenging situations in the acute environment.

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
• An hourly rate between $35.92 - $38.12 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
• An hourly rate between $35.92 - $38.12 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Psychology: The successful applicant must possess a four-year degree in Psychology (Honours, Graduate Diploma) from an accredited tertiary institution and full registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.