We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

Click here to view more detail / apply for Field Service Electrician

This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment. As a Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following: Greeting and building rapport with patients. Assisting them with bookings and consultations. Doing the initial hearing checks. Ensuring every patient's visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia! They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity. The Customer Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing. Description A dynamic and innovative opportunity has been presented for a Client Advisor specialising in front-office management, store operations and sales in our client's Rockingham, WA, location. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients. Provide a high level of customer service at all times. Greeting and liaising with customers upon arriving at the clinic Doing initial hearing screenings that are booked and supporting Hearing Care Professionals Ensure that compliance guidelines are met for store administration Manage the sales stock levels and post-sales services Profile To be considered for this role, you will be/have: Proven experience within an administration role, demonstrating high compliance An enthusiastic and approachable individual who prides themselves on a high level of customer service An organised and motivated individual with the ability to multitask A highly driven individual determined to exceed KPIs/ targets What's in it for you? Great salary with fantastic benefits and opportunity to earn commission Discounted Private Health Insurance and other corporate benefits Full training provided with great career and learning development opportunities A day off to celebrate your birthday! Company provided uniform and laundry allowance Job Offer This is a Full-Time position based in Rockingham, WA, offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career. Please click APPLY NOW! Or, if you would like to find out more about this exciting opportunity and have a confidential discussion, please call Vanessa on 0436 671 264 or email [email protected] to organise a convenient time. Candidates must be available for a face-to-face video interview with Adecco as a first…

Click here to view more detail / apply for Client Advisor (Administration & Customer /Patient Reception)

No FIFO experience? No problem! This could be your chance to get your start in a lucrative industry.

We’re looking for customer service-oriented Indigenous employees with hospitality experience or transferrable skills and a positive can-do attitude. Your next adventure awaits!

What do Service Attendants do?
Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 12-hour shifts and day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights and up to date COVID-19 vaccinations are essential

Most of all, what’s in it for you?
This is an entry-level role which can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
$80,000+ package with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Your flights, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/gqqG4

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

What are you waiting for? Submit your application today and become part of our FIFO familY

Position Partners are currently seeking a Field Service Technician to join their team in Balcatta. This role will report to the Regional  Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer experience. As a Field Service Technician, you will be responsible for carrying out machine system installation and repairs for customers with particular focus on Machine Control Systems and site solutions; these include 2D/ 3D automation, machine payload weighing and machine safety systems. Installation and support will primarily be onsite with an occasional mix of phone/ remote support activities. This role is subject to pre-employment medical assessment and police check. Key Responsibilities will include: Onsite and workshop-based installations of machine control systems and equipment. Calibration and Commissioning of machine systems and attachments. Trouble shooting, problem solving, technical support. Servicing & maintaining equipment. Customer training. About you: Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle mechanic highly regarded. Excellent communication and organisational skills. Mechanical aptitude and fabrication skills. Understanding of Electrical and Hydraulic systems. Ability to build and manage customer relationships and expectations. Strong attention to detail. Goal oriented, outcome focused, performance driven. Sound computer skills and ability to use Microsoft Office applications. Display a high degree of professionalism and positive attitude. Ability to work autonomously. Excellent troubleshooting and diagnostics skills. Strong practical and technical experience. Required: Driver’s Licence (car) Desirable: Experience with heavy equipment mechanical repairs/ maintenance. Experience with heavy equipment auto electrical repairs/ maintenance. Experience with mobile plant hydraulic systems. Experience or exposure to installing and maintaining machine control systems. Interest in new technology development Why join us? Position Partners is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you. If you have any questions, please reach out to [email protected] Position Partners is an equal opportunity employer that values diversity – we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply. Post Views:…

Click here to view more detail / apply for Field Service Technician – CivilBalcatta, WA

We’re looking for customer service-oriented people with hospitality experience or transferrable skills and a positive can-do attitude. Your next adventure awaits!

No FIFO experience? No problem! This could be your chance to get your start in a lucrative industry.

Full-time positions require ability to commit to a consistent 2 week-on, 1 week-off roster
Casual roles require flexibility and reliability to work across changing swings and rosters, with opportunity to visit different sites and gain experience across a variety service attendant areas

What do Service Attendants do?
Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms (aka “dongas”)
Assisting in the Kitchen and Dining Room service areas - food handling and food preparation required
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

It is a prerequisite for this role that candidates are currently residing in WA
You will be required to obtain a National Police Check, should you not have one dated within the last 6 months
Ability to work 12-hour shifts and, day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol screening
Unlimited Australian working rights
WA Drivers Licence desirable

Most of all, what’s in it for you?
This is an entry-level role which can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
$80,000+ package with consistent hours, holiday, sick pay, and superannuation for full-time roles
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Your flights, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/ghDJK

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

Position Partners are looking for a Field Service Technician to join their Mining Division. The Mining Technician role will join a dedicated team in supplying high quality installation and servicing of GPS hardware on a wide range of mining and landfill equipment around Australia. The role will require an extremely skilled lateral problem solver as most of the work will be in varying and challenging locations. This is a full-time role based out of our Balcatta branch but will require DIDO & FIFO dependent on our clients locations. Key responsibilities will include: Ability to work within the mining sector and operate within the conditions onsite (Drug testing, Heat /Cold, Fatigue limits, remote work and adhoc rosters). Ability to work away at short notice when required by clients. Able to do shift work (12 hrs when onsite and to a maximum of 14 days). Ability to work alone and unsupervised in remote areas. Strong sense of ownership, be initiative and work well in a team. Strong written and verbal communication skills. Strong practical and technical experience. Self-motivated and professional attitude. Company and customer focused. Valid C class driver’s licence. HR license preferred. EWP and Work at Heights Qualifications preferred. Australian Recognised Trade Qualification preferred. Responsibilities: Proactive focus toward safety and hazard identification. Reading Electrical and Hydraulic schematics. Sourcing technical information from available reference manuals, OEM and computer- based systems. Complying with drawings and instructions for new installations. Complying with SWIMS / JHA’s and relevant safety procedures both onsite and in workshops. Installing and removing of components. Conducting technical inspections and job estimations. Undertaking maintenance, diagnostic and troubleshooting (repair based) activities. Installation of HPGPS and FMS systems on heavy mining and landfill equipment Updating software and firmware remotely and on site. Assisting customer sites with project creation and surveying. Fabrication and modification of mounting brackets. Undertaking administration tasks, like Pre-starts, job sheets, timesheets, client reports, Job Safety Analysis (JSA’s) etc. Maintain records and complete reports, paperwork and data input as required. Salary: 80k – 100k. Why join us?  Position Partners is a company with an inclusive and collaborative working culture. You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in. Position Partners provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme. Position Partners strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like…

Click here to view more detail / apply for Field Service Technician- MiningBalcatta, WA

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required