·         superannuation co-contribution scheme available ·         17.5% annual leave loading ·         $131,740 super pro-rata long service leave after 3 years’ service.  plan your great escape around our region or beyond! kalgoorlie is a thriving city offering all the amenities that go with it, along with the opportunity to still experience a country location feel.  centred in the historic goldfields, kalgoorlie has lots on offer for individuals and families including a wide range of education facilities, large shopping precincts, sporting facilities, rail and air links to perth, city events and cultural experiences to enjoy. jack thinks moving to kalgoorlie is the best decision he’s ever made, here’s his story! this position has become available as jack has taken on a new opportunity in the business.  originally working in perth, jack saw the operations manager – service delivery in kalgoorlie as an exciting opportunity to move into operations. he was enthusiastic of the window of opportunities this…

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About the Company ACRWORLD is proud to partner with NORDEX for the recruitment of multiple Service Technicians as part of their strategic growth of their operations division in the Australia. NORDEX Group is one of the world’s leading OEM´s with 35 years of experience in manufacturing highly efficient wind turbines for global onshore markets. Their growth and commitment to the Australian market is demonstrated by the addition of the largest windfarm in the southern Hemisphere, Macintyre Windfarm, to their already established project portfolio. With their market leading platform and pipeline of future projects, NORDEX look to establish their place as leaders in Australia’s drive towards a sustainable future.    About the Roles    A-Grade Electricians and Mechanically qualified candidates invited to apply with 4x opportunities available. Reporting directly to the Lead Technician, you will be part of the core team of service technicians who will ensure that operations and maintenance work is executed safely, to…

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The company Our client is one of the biggest construction equipment manufacturers in the world! They are a family-run company who employs nearly 50,000 people in over 140 companies worldwide. Their product range includes earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. The position The Service Administrator is responsible for the provision of timely and effective administrative services to the Maritime Cranes Division and its Customers. In this role you will liaise directly with internal and external customers as well as form strong working relationships with internal sales, service, parts, warehouse and Maritime Cargo personnel. The duties include: Raising customer service jobs /repair orders and costing completed jobs Invoicing of customer service jobs Assisting with the scheduling of services Site mobilisation functions Prepare payroll data Addressing customer queries Booking travel Processing employee expenses and collate all expenses for on-charging Manage purchase…

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Customer Coordinator Posted Date:  28 Mar 2024 Location:  Tomago, NSW, AU At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role We are seeking a driven Customer Coordinator to join our Component Rebuild Centre located at our Tomago Branch.   Reporting to the Service Support Supervisor – Component Rebuild Centre, the Customer Coordinator acts as the single point of contact…

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UP TO $70K SUPER ARCHITECTURAL & INTERIOR DESIGN COMPANY BASED NEAR SYDNEY CBD COMPANYThis national business has their head office & showroom located in the inner southern suburbs near Surry Hills and has been operating around the world for over 20 years. They represent a number of architecturally-designed decorative products and custom fixtures and are known for their high-end brands that are generally the first choice for architects, designers, and consultants when it comes to high-end commercial & luxury residential projects.POSITIONDue to company growth, a Customer Service & Sales Administrator role has become available. Your main responsibilities will be focused the around the following key areas: Customer Response: Product availability & price for customers via phone & email Sales Orders: Enter sales orders in the system and send order or backorder confirmations Dispatch: Pick, pack and dispatch all Sales Orders BENEFITSSome of the huge benefits for this role are: Highly competitive Salary with $65K to…

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28th March, 2024 Miele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative sales strategy have placed it at the forefront of the Australian and New Zealand market. Miele’s culture, entrenched in the ideology of “Immer Besser” (Forever Better), is one of growth and commitment to continuous improvement. An exciting and rare opportunity exists for a passionate, motivated and enthusiastic Service Technician to join our Miele Professional team in WA. Reporting into our Senior Service Technician – WA, no two days are the same!    Equipped with tools of trade provided by us, this crucial role involves getting out on the road in the red Miele van to visit our Professional sites and customers for service calls. As a Service Technician, you will be the face of the brand for many of our loyal customers - and you'll be ready to work on a range…

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Meal Service Cook External Services | Hospitality/Tourism Closing date: 14/04/2024 Company Information: The Shire of Esperance, located 750km from Perth on Western Australia’s south east coast, comprises some of the most spectacular landscapes and beaches in WA.  The Shire employs over 300 people in a diverse range of roles, making us one of the largest employers in the region. All employees strive to embody the Shire’s values of Professionalism, Respect, Integrity, Dedication and Excellence in contributing to the community, making Esperance a great place to live and work. About the Role This position assists the Meal Service Supervisor in the coordination and preparation of the Esperance Home Care meal service. This work opportunity is available on a part-time basis, for 25 hours per week. About You To be successful in this role, you will have: Qualifications in cooking or hospitality or demonstrated experience in food service or catering. Sound knowledge of safe food practices. Time…

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An exciting opportunity exists for the Neuropsychologist to deliver Neuropsychology clinical services as a member of a multidisciplinary health care team, to stakeholders/customers of Queensland Health, in accordance with the goals, policies and requirements of the Sunshine Coast Hospital and Health Service (SCHHS).  Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north. The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions. Key Responsibilities include:  Demonstrate competent knowledge, expertise and skill in the provision of Neuropsychology services commensurate with level of experience in accordance with prescribed professional and ethical standards, existing evidence-based practice and established clinical protocols. For complex or novel cases, you…

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At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services…

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Good for all Pty Ltd Job Ad Position : Customer service manager Company : Good for all Pty Ltd Location : Darwin Australia Tasks and Responsibilities Oversee customer service team to ensure high level of customer satisfaction Develop and implement strategies to improve customer satisfaction and relation.  Handle escalated customer complaints and issues with professionalism and empathy. Train and mentor customer service representatives Monitor customer service metrics and KPIs Collaborate with other departments to ensure seamless customer experiences. Qualification Requirements Proven work experience as a customer service manager  Excellent communication and leadership skills Strong problem-solving abilities Bachelor's degree or relevant field Benefits Competitive salary Paid time off Career growth opportunities Apply Here  Recruiter Email : [email protected] Benefits Competitive salary Paid time off Career growth opportunities Task & Responsibilities Oversee customer service team to ensure high level of customer satisfaction Develop and implement strategies to improve customer satisfaction and relation.  Handle escalated customer complaints and issues with professionalism and empathy. Train and mentor customer service representatives Monitor customer service metrics and KPIs Collaborate with other departments to ensure seamless customer experiences. Qualification & Experience Proven work experience as a customer service manager  Excellent communication and leadership skills Strong problem-solving abilities with a focus on team development. Bachelor's degree or relevant field Proficiency in CRM software and Microsoft office Suite. About Company Good for All is a Northern Territory-based packaging wholesale trader who concentrates in packaging services. Good for All offers the most convenient, inexpensive, environmentally sound packaging service. Through environmentally sound practices such as using only eco-friendly and reusable packaging materials, Good for All is able to offer competitive pricing that is easily able to undercut competing services. Good for All is an innovative eco-friendly packaging company, based in Berrimah, Northern Territory that supplies fashion-forward bags and diversified products to eco-conscious retailers across the country and around the world. We work with each client individually to custom design cutting-edge, repurposed packaging. By providing comprehensive distribution services and inventory management, we can supply quality materials for businesses of all sizes. Salary: $1000-79544 Job Publish: 28-03-2024 Job Expire: 27-04-2024 Please click to View more detail / apply .

Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the CentreBass Coast Aquatic and Leisure Centre is owned by Bass Coast and managed by YMCA Victoria. As a YMCA community centre, we understand the needs of our members and visitors. We work with a number of community, sports and government bodies to offer opportunities for all our participants. YMCA is the leader in community and recreation facility management. We aim to provide the best in community care and services.About the role As a Customer Service Officer at the Bass Coast Aquatic and Leisure Centre, you will be greeting members, responding to enquiries via email, phone or in-person, as…

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Chart Industries is a leading global manufacturer of highly engineered equipment and solutions serving multiple applications in the Energy, Industrial and Industrial Gas end markets. In March 2023 Chart Industries acquired the Howden Group, and the combined group is now represented in over 40 countries worldwide with over 11,700 employees. Our vision is to enable the vital processes of our customers and thereby promote a more sustainable world via our Nexus of Clean™ strategy. The combination of Chart and Howden furthers our global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few. Together with customer-focused service solutions including extensive service network and market leading digital diagnostics, we support our customers through the complete lifecycle of their assets. At Chart we have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers and the world tackling some of the planet's most pressing issues.
What do we do?

Our vision is to enable our customers’ vital processes, which advance a more sustainable world. We supply turnkey solutions, fans, compressors, turbines, blowers, heat exchangers and silencers, as well as a comprehensive range of services including specialised engineering for air and gas handling, project management, equipment servicing and site management.

The Big Picture:
Howden Australia has a need for a Mine Cooling Service Engineer to promote our Howden product range and proactively collaborate with the local Howden team to develop opportunities and contribute toward business growth. This position will serve as the technical point of contact for all customers from sales technical support to site execution.

The main focus of this role is Aftermarket support in the general overhaul, repair and testing of rotating machinery in workshops. Site installation, alignment and commissioning of ammonia refrigeration plant including auxiliary equipment and pressurised systems. Site servicing and troubleshooting on refrigeration equipment at customer sites. On-site repairs of refrigeration equipment and preparation of quotes.

The successful candidate will work on compressors situated at customers sites or mines, local and in region. These include ammonia refrigeration plants and gas compression plants. Services also include screw and piston compressors from other manufacturers.

We will offer an attractive remuneration package, annual bonus, flexible working arrangements, reimbursement towards your health & fitness regime and a supportive culture.

What needs to be done?
Your responsibilities will include:
• Visiting sites to undertake balancing &/or laser alignment, identify the cause of the problem & rectify this on site (if possible), or advise of further action to be taken to ensure our customers production losses are minimised.
• Undertake servicing in terms of customer planned maintenance contracts and breakdowns, check equipment, carry out required maintenance & produce a report of work completed in order to comply with the Service Level Agreement.
• Commissioning of new installations including:
• Supervision of new installed products, including fans, air heaters & compressors.
• Checking the installation and alignment of equipment, including starting machinery, checking vibrations & temperatures & running the fan for a test period.
• Completing the Commissioning Report including check sheets & a Completion Certificate for contract closures.
• Ensuring the machine is ready for full production service.
• Manage contract staff, liaise with client representatives, budget management & maintain schedules including progress reports, OHSE, quality control, equipment & accommodation management to ensure acceptable results are achieved for both Howden & our clients.
• Carry out detailed machinery analysis, interpret results & liaise with the Howden Engineering Department on how to most efficiently resolve our customers’ problems.
• Provide Aftermarket sales support including survey & reporting & conducting site visits with our Design Engineers

What do you need to bring?
You have N4 (Mechanical) or Olifantsfontein trade test as a millwright / fitter & turner, certified to work with ammonia systems or on pressurised vessels/systems
You have an understanding of Instrumentation & Control logic and PID-PFD, with 5 years’ experience in service/repair of rotating machinery and auxiliary components.
With your excellent verbal & written communication skills, you are comfortable & confident in dealing with customers, often in difficult situations, when they are concerned about production downtime. You possess a proactive, attitude & you are solutions oriented in all situations. You must also have a valid driving licence and be willing to work away from home.

The following would be highly regarded:
• Higher than N4 trade testing
• Screw compressor & turbo blower knowledge.
• 5 years field experience- Installation and commissioning
• Basic computer literacy
• Technical report writing

To express your interest in this position, please apply below with your CV and cover letter

The advantages of working at Howden:
Worldwide business – Liaise with our colleagues in 27 countries.

We offer global and local opportunities– 6000 employees and world leading engineers, who create cutting edge developments – You will be a part of over 160 years of innovation and development that continues today with our digital solutions.

At Howden we have a strong corporate identity and purpose – You will be a member of our team, shaping the future of the world and tackling some of the most pressing issues facing the planet.

Our products and organisation are Revolving Around You – Our culture promotes individual development to enhance our most important asset – our people.

Location: Bendigo City Role Type: Full-time, ongoing Remuneration: $80,778.82 - $86,901.62 (super inclusive)  About us: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus. We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive. About The Role:…

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Customer Project Principal Customer | Perth Closing date: 10/04/2024 The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050. We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia. Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south Click to discover more about how Western Australia’s energy landscape is evolving to become more sustainable. Role Summary: The Customer Project Principal…

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27th March, 2024 Miele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative sales strategy have placed it at the forefront of the Australian and New Zealand market. Miele’s culture, entrenched in the ideology of “Immer Besser” (Forever Better), is one of growth and commitment to continuous improvement. An exciting opportunity exists for two passionate, motivated and enthusiastic Service Technician to join our Miele Professional team (Commercial) in NSW. Reporting into our Senior Service Technician, no two days are the same!    Equipped with tools of trade provided by us, this crucial role involves getting out on the road in the red Miele van to visit our Professional sites and customers for service calls. As a Service Technician, you will be the face of the brand for many of our loyal customers - and you'll be ready to work on a range of quality Miele…

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About The Role This role is a key component to the success of our branches. As a Customer Banking Specialist, you will be responsible for the highest delivery of an excellent customer experience and seamless service to our existing and new customers through our face to face, phone and digital channels. Full training is provided. Key Responsibilities Create a good impression as the first point of contact for our customers Develop effective ways to promote & sell our products and service offerings to new and existing customers Build relationships with your customers, handle enquiries and process applications on the numerous products we offer all while having meaningful conversations with the customer As well as having excellent & effective problem solving, negotiation and communication skills, you will also need to: Have proven experience in uncovering customer needs in a customer service environment Have worked in an environment where you have had to achieve set KPI’s Be…

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Customer Service Officer About the role Join our successful and tight-knit team in our Kalgoorlie Steel Centre branch. You will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with Infrabuild Steel Centre. This is an exciting opportunity for someone looking for a career change or to build on their existing customer service/sales experience. Managing customer enquiries via phone, email and in person Processing cash sales, quotes and orders Preparing reports Maximising sales opportunities General administration duties About your experience You are a team player with an exceptional customer focus, strong attention to detail and you thrive in a busy environment. You will be an enthusiastic and tenacious individual with the ability to provide customer solutions and exemplary service. Experience in customer service and or sales administration Excellent interpersonal skills and the ability to establish rapport Microsoft Office & SAP system experience highly regarded Experience in estimating…

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Title:  Customer Service Coordinator Job Posting Date:  27 Mar 2024 Company:  Coates Position Type:  Permanent Full Time About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here… Competitive base salary plus benefits on offer Permanent full-time position Monday to Friday & occasional Saturday As the first point of contact for customers at our Cairns branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. You’ll enjoy variety in your role including: Addressing customer needs in person, by phone and email Generating hire schedules, quotes, and invoicing Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns You may also occasionally need to assist customers and colleagues in the yard…

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Sandvik Mining and Rock SolutionsStoreperson / Trade Assistant – Kalgoorlie, WAOur Company and CultureSandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait…

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Customer Engagement AdvisorMaximise your customer service experience with an internationally renowned Visual Communications Supplier in PerthAnnual salary of $65K SuperCompany wide bonusIncredible mentorship and training provided on-site to ensure you succeed WOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career. ABOUT THE ROLEReporting to the Customer Engagement Manager you will ensure timely and professional execution of all customer service dutiesProcess customer orders over the phone and via email.Assist and resolve customer enquiries regarding deliveries and logistical enquiriesLiaison with warehouse, freight carriers, express couriers, etc.ABOUT YOUYou have prior experience in a call centre, administration or similar environment You have excellent communication skills (written and verbal)Team player with ability to pick up new systems easilyYou have a driver’s license or live close to Malaga, PerthABOUT THE PERKSAnnual Salary of $65K SuperAnnual pay revision based on…

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Receive 2 x free prescription eyewear per calendar year to keep you on trend! Oscar Wylee is a leading optometry company with 130 stores located in Australia, New Zealand and Canada, employing 1000 worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.About the roleJoin us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way.Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.Expert Recommendations: Utilise…

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Located in Mount Isa, QLD Fulltime Opportunity Supportive Team Environment There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular. Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses. We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country. Opportunities with us are for the taking! Key Responsibilities Be the first and key point of contact for our customers; Create and maintain excellent customer relationships; Process customer orders and/or enquires; Perform administrative…

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At Draeger we believe in our people & their potential.  We also believe in life saving technology. Joining us, provides you with the opportunity to make a real difference to the lives of our community; and in return we want to empower and help you grow. We are global, innovative, cutting edge and loved by our customers.  At the same time, we proudly honour and stand by our down to earth, authentic and relaxed culture. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. What You Can Expect: Diverse Challenges: Dive into a role with challenges, contributing to customer success; Skill Growth: Use your tech experience and watch your skills evolve with our supportive team; Career Opportunities: Looking beyond a job? We believe in your growth and offer a pathway for advancement. What are we looking for? Passion for Tech: Bring your enthusiasm…

Click here to view more detail / apply for Field Service Technician

Industrial Service Operator Category 5 Labour Management work with a range of clients across Mining, Marine and Civil Industries throughout Perth and surrounding areas.    We utilise our extensive experience in all aspects of labour recruitment, human resources and safety management to get the best outcomes for our clients and our people.     Our client is a major global company that provides a full range of environmental services and has more than 150 years of experience.    The role:   We are currently seeking experienced High Pressure Water Jetters and Vacuum Truck operators to join experienced Industrial Services teams for FIFO roles based out of Perth WA.   Depending on your experience, you will be either operating a High Pressure Water Jet or operating a Vacuum Truck, you will be doing both tasks if you have the required experience, licence and tickets. This is a FIFO role, however you must be based in or within driving distance of Perth WA. Interstate FIFO…

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PERSOLKELLY has partnered with a premier provider of packaging solutions boasting over 60 years of industry leadership. We are looking for a State Service Manager to join their team, they operate across 160 countries with 80 sites worldwide, our partner is a global force in the packaging sector. Position Overview: Are you a seasoned professional with a strong background in service management? Are you passionate about delivering exceptional customer experiences and driving operational excellence? We are looking for a dedicated and dynamic State Service Manager to lead our service team and uphold our commitment to customer satisfaction. As the State Service Manager, you will be responsible for overseeing service-related activities, including customer support, maintenance, and repair services within the assigned region. You will lead a team to ensure efficient service delivery, foster a positive workplace culture, and achieve group objectives in alignment with company goals. Key Responsibilities: Supervise service staff and operations within the region.…

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