Posted: 19/07/2024

Closing Date: 20/08/2024

Job Type: Permanent - Full Time

Location: Sydney Office

Job Category: Growth


NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits 
About us
We are an award winning, national $15B public offer industry fund focused on the education and community professional sectors. We help our members achieve their best retirement through our dedication to deliver personalised service, investment performance and award-winning products. Click on the video below to learn more!
The Role
The Senior Customer Relationship Manager is a key role

... Click here to view more detail / apply for Senior Customer Relationship Manager

The Role


Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.

What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary + Super
Tools of the trade ? Van, Uniform, Phone etc
Full Training and continuous development
Career Progression
Great company benefits and
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Apply Now









Customer Service Attendant - Triglav & Mekong


Multi-Site - St Johns Park & Cabramatta


About Us Triglav and Mekong are part of the Mounties Group, Australias #1 registered Club group. We employee over 900 people across ten superb venues spanning across NSW in South-West Sydney, Northern Beaches, and the Central Coast. We are more than just a Club! We are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our members and the communities in which our venues operate. About The Role Our Triglav (St Johns Park) & Mekong (Cabramatta) Venues, both only a short 10-minute drive from Liverpool, are currently seeking to appoint enthusiastic, energetic and service orientated Customer Service Attendants to join their team on a  part-time basis . As the






... Click here to view more detail / apply for Customer Service Attendant ? Triglav & Mekong

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature.
Angourie Resort is located along the pristine shores of the seaside town of Yamba, Northern New South Wales. Surrounded by 600 hectares of picturesque rainforest and a stone?s throw from Yuraygir National Park, the Resort is a traveller?s delight. It showcases 66 rooms, a pool, day spa, restaurant and conference facilities, as well as being ... Click here to view more detail / apply for Guest Service Agent

We are seeking an experienced and dynamic Director of Regional Sales & CS to lead and grow our sales efforts and maintain CS in the European market for our Real Money Games portfolio.

What You'll Do

Sales Strategy Development and Execution:

Develop and implement effective sales strategies to achieve and exceed revenue targets in the European market.
Conduct market research to identify trends, customer needs, and competitive landscape to inform strategic planning.
Collaborate with the new sales team to enable the conversion of sales initiatives and leads to actual signed agreements.

Customer Relationship Management [CS]:

Build and maintain strong relationships with key customers, partners, and stakeholders in the gaming sector.
Serve as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction.
Develop and deliver compelling sales presentations and proposals to prospective clients.

Business Development:

Identify and pursue new business opportunities to expand
... Click here to view more detail / apply for Regional Sales & customer Success, Director

Are you customer focussed and have experience in dispute resolution?
Showcase your passion for problem solving with ING!

Customer experience is our DNA. If there?s a way to solve a problem for our customers, we?ll find it. In particular, we go out of our way to ensure we turn a potentially poor experience into a great one.

As an  EDR Case Manager (Customer Excellence Associate) , you?ll be responsible for managing complex customer complaints, or those raised through External Dispute Resolution (EDR) Schemes. This includes detailed investigations, making recommendations and negotiating with third parties to come to an acceptable resolution. Agents will also be required to assist customers who require extra care and who are vulnerable.

You will also assist with strengthening ING by providing critical feedback to the business managers when issues are identified through complaint analysis and supporting their remediation.

For the curious, this role requires keeping pace ... Click here to view more detail / apply for EDR Case Manager (Customer Excellence Associate)

Requirements:

Australian Permanent Resident or Australian Citizen
Currently residing in Bunbury or the surrounding regions
Mechanical / Hydraulic fitter or equivalent tradesman Certificate
Minimum 2 years experience in a similar role
Competent level of industrial hydraulic knowledge
High focus on quality & attention to detail
Analytical/problem solving skills
Effective communication skills
Ability to travel to mulitple sites

What we offer:

Permanent position with paid overtime.
Tool of Trade vehicle & Fuel Card
Company laptop, and mobile phone.
Employee Assistance Program
Social Club, events and team building
Staff discounts on Bosch and affiliated-brand products
Strong company culture and values.

Agency Applications will not be accepted for this position.
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain ... Click here to view more detail / apply for Bunbury & Surrounds Field Service Technician

Hydraulic fitter trade or equivalent
5 years field service or hydraulic system experience
Competent level of hydraulic knowledge
High focus on Quality and attention to detail
Dynamic performer and achiever
Planning and organisational skills
Effective communication skills

What we offer:

Excellent hourly rate, benefits and overtime pay ? Permanent position.
Company Tool of Trade vehicle.
Company laptop, and mobile phone.
Exciting, challenging and rewarding position with a market leading company.
Excellent working conditions.
Good team environment with a strong company culture and values.

Agency Applications will not be accepted for this position.
Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position.
 
At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.
If you are ... Click here to view more detail / apply for Field Service Technician ? Mechanical Fitter

Are you passionate about making a positive impact on the lives of seniors and individuals in need of care? Do you have a compassionate heart and a commitment to providing high-quality support services? If so, we have an exciting opportunity for you! About Us: Southern Cross Care NSW & ACT is a leading not-for-profit organization dedicated to enhancing the quality of life for seniors and individuals requiring care. We believe in providing personalized care that respects the dignity and independence of each individual. With over 50 years of experience, we are committed to making a difference in the lives of those we serve. Position Overview: We are currently seeking dedicated and empathetic Care Service Employees to join our SCC Caves Beach team. As a Care Service Employee, you will play a crucial role in delivering exceptional care and support to our residents

... Click here to view more detail / apply for Care Service Employee ? Tweed Heads | St Josephs

Interested









Service Technician


Wetherill Park, NSW


Nick Scali has been a nationally recognised household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 100 showrooms throughout Australia and New Zealand with plans to continue to expand throughout 2023. We pride ourselves on being the market leader and experts in luxury furniture design. About the role: Due to phenomenal business growth, we have an opportunity for a Service Technician to join the team at Wetherill Park. The focus of this role is to respond to customer service calls, assess issues, and carry out product repairs and maintenance. This is a full-time permanent opportunity. Day-to-day duties include and responsibilities: 

Collect company vehicle and tools from the Wetherill Park







... Click here to view more detail / apply for Service Technician

Apply Now









Electrician - Service & Maintenance


Sydney and Surrounding areas


About us. Stowe Australia  recognises that our main asset is our people and therefore invests heavily in the development and retention of employees. Stowe Australia  is considered by the industry as an employer of choice. This is evident from Stowes continued ability to attract and retain quality people in the business. The company has in excess of 100 employees with more than 15 years of continued service with the company. We do this by providing in-house and external training and development programs so that our employees are continually up-skilled in their respective fields of expertise. The development of employees has allowed us to provide career planning, opportunities and promotion from within the organisation resulting in a skilled, high performing, cohesive and






... Click here to view more detail / apply for Electrician ? Service & Maintenance

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, were all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.
 Join us in digitising healthcare!
Whats the opportunity?
An opportunity exists for a dedicated customer service consultant to act as the initial resolution point for our network of Medical Practices and be responsible for providing a positive support experience. 
Our delivery model facilitates collaboration, openness, and creative problem-solving, within our Customer Service Team and offers flexible work options, in-office, or hybrid.
What can I expect?
Duties and Responsibilities 
The day-to-day Duties and Responsibilities of the Position are as follows: 

Answer incoming customer enquiries via phone, email, and live chat while providing an
... Click here to view more detail / apply for Customer Care Consultant ? Digital Health

WOW Recruitment are currently seeking a Customer Support Specialist to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super **
** Close knit team with a sense of humour & fun ** ** Immediate start available **
** Fully office based role ** ** Great career progression **

As a Customer Support Specialist, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. You?ll build strong relationships with our client?s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you!

What ... Click here to view more detail / apply for Outbound Customer Service Representative

DESCRIPTION
Diesel Mechanic - Field Service (FIFO)
Perth, Melbourne, Sydney, Adelaide, Brisbane
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
Unique opportunity for experienced Diesel Mechanics to join our Field Service team on a FIFO roster flying from one of 5 capital cities (Perth, Melbourne, Sydney, Adelaide, Brisbane) . In this permanent role with a global engine manufacturer, you will be part of a high performing team who specialise in engine maintenance and repairs across our client sites in the Pilbara or Goldfields region.
In this role, you will
... Click here to view more detail / apply for Diesel Mechanic- Field Service (FIFO)

Apply Now









Sales & Customer Service Coordinator


NSW, Michael Wenden Aquatic Leisure Centre - Miller NSW 2168


NSW, Michael Wenden Aquatic Leisure Centre - Miller NSW 2168

Great career paths and development with an entrepreneurial organisation
Opportunity to make a real difference to our community
Full Time position with FREE Facility access
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions. The Role Provide leadership and direction to the staff under direct supervision and ensure the delivery of high levels of customer service. Deliver services to the customers in the most efficient and effective manner and in line with Belgravia Leisure's mission, vision and values by delivering a first class experience for the facilities






... Click here to view more detail / apply for Sales & Customer Service Coordinator

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for a talented Technician - Field Service (2/1 FIFO) to join our Newman team specialising in engine maintenance and repairs across Mining and Power Generation applications. You will provide breakdown and scheduled maintenance service to our clients in the Pilbara region. The role operates on a 2/1 roster flying in and out of Perth. Flights are within the 14 Days, to allow a full 7 day?s break.
In this role, you will make an impact in the following ways:
... Click here to view more detail / apply for Technician ? Field Service (2/1) FIFO

DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for a talented Technician - Field Service (2/1 FIFO) to join our Newman team specialising in engine maintenance and repairs across Mining and Power Generation applications. You will provide breakdown and scheduled maintenance service to our clients in the Pilbara region. The role operates on a 2/1 roster flying in and out of Perth. Flights are within the 14 Days, to allow a full 7 day?s break.
In this role, you will make an impact in the following ways:
... Click here to view more detail / apply for Technician ? Field Service (2/1) FIFO

The Opportunity:
The position is to provide competent and efficient maintenance and repair of Komatsu customer equipment and contribute to a professional team environment by ensuring high levels of safety, quality, and efficiency through your efforts.
Roster:   A 5-day week, 8 hours per day .
Location:  Based at our Fairfield Branch covering the Sydney Metro region.
Renumeration:  Hourly Rate Super Allowances. There is also additional paid overtime available. We provide a fully maintained Ute plus a Phone and Laptop to support you in this role as well as PPE.
Komatsu benefits:

Families Policy:  16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
Financial:  Income Protection Insurance provided through our company superannuation fund.
Career:  Recognition, awards, flexibility, further education studies and internal career development.

... Click here to view more detail / apply for Field Service Technician

Join Our Team at a Global Leader in Access Solutions in Yennora!
We're seeking driven individuals to join our esteemed access solutions company based in Yennora. Renowned for our cutting-edge products and unwavering commitment to safety and sustainability, we offer a dynamic workplace where innovation thrives.
Your Role: Customer Service Representative
Reporting directly to a supportive and empathetic State Manager, you'll be instrumental in delivering exceptional customer service. Your responsibilities will include:

Providing top-notch customer service via phone and email.
Collaborating effectively with various departments to resolve inquiries.
Processing orders promptly and accurately.
Updating CRM systems and customer portals regularly.

Why Join Us?

Onsite Parking: Convenient parking available.
Continuous Development: Access to ongoing training and skill enhancement.
Career Growth: Opportunities for advancement in our energetic team culture.

About You:
If you have:
... Click here to view more detail / apply for Customer Service Representative