WOW Recruitment are currently seeking a Customer Service & Administration Officer to support our Fintech client, based in Balmain with 2 days WFH flexibility once trained.Our client is an Australian owned and operated innovative payments and prepaid card business. They are passionate about their customers and staff, and if you're enthusiastic and motivated, we'd love you to join their team!** This is an immediate start **** $65k super $7.5k Bonus structure **** Phone based experience essential ** The role:You will manage an array of inbound calls and emails from existing and potential business customers and consumersProvide internal customer service to the Sales TeamAssist customers and help resolve queries with sound judgement and initiative whilst investigating using resourcesYou will work across multiple software systems to source required informationSupport and deliver operational functions for order processing, reporting, strong data entry capabilities.Experience providing great customer service levels to customersYou will work to and strive to achieve individual and team…

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Leading Self Quality and Accuracy: Ensures quality of work and always adheres to company standards. Customer Focus: Recognises and ensures that high quality service is always delivered to the customers (both internal and external). Attitude, Work Ethic and Teamwork: Works as an effective member of the team towards achieving the team goals and always demonstrates an appropriate work ethic. Initiative and Problem Solving: Demonstrates appropriate levels of initiative by thinking outside the box and providing appropriate suggestions for implementing changes as appropriate. Time Management/ Flexibility and Multitasking: Manages workloads within appropriate timescales, making use of available tools and resources. Professionalism: Always behaves in a professional and ethical manner. Reflecting the appropriate company image. Communication: Demonstrates effective written and oral communication both with internal and external customers. Ownership: Always takes appropriate level of ownership for tasks and delivery. Experience: 1-3 years‘ experience in a similar role Education/background: Associate degree strongly preferred; equivalent experience will be considered. Other skills/abilities: Strong organizational and time management skills. Computer skills are crucial, including MS Office…

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Posted: 05/03/2024 Closing Date: 05/04/2024 Job Type: Permanent - Full Time Location: Horsham Branch Job Category: Administration and Office,Agriculture, Nature & Animal,Mining, Oil & Gas,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!   Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description About the Role   An opportunity has just opened up for hands on experienced Administration Officer to join our busy Horsham branch. This varied and vital role would see you working hand in hand with our Service…

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28th March, 2024 Who We Are:At Employal  Recruitment, we pride ourselves on fostering a culture of collaboration, growth, and excellence. As a boutique recruitment agency specialising in manufacturing and supply chain, we are dedicated to matching top talent with exceptional opportunities. Company Overview:Employal Recruitment is proud to collaborate with a global market leader in the confectionary industry, renowned for their diverse range of delightful treats enjoyed by consumers globally. Combining tradition with innovation, our client maintains commitment to excellence in both product quality and customer satisfaction.  About the Role:We are seeking a dynamic individual to join our team as a Logistics and Customer Service Manager. In this role, you will be responsible for overseeing the efficient operation of our logistics department at our North Sydney site, ensuring timely delivery of products to customers while maintaining high standards of service. As warehousing and transportation are outsourced, you will also be responsible for managing and maintaining vendor…

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·         superannuation co-contribution scheme available ·         17.5% annual leave loading ·         $131,740 super pro-rata long service leave after 3 years’ service.  plan your great escape around our region or beyond! kalgoorlie is a thriving city offering all the amenities that go with it, along with the opportunity to still experience a country location feel.  centred in the historic goldfields, kalgoorlie has lots on offer for individuals and families including a wide range of education facilities, large shopping precincts, sporting facilities, rail and air links to perth, city events and cultural experiences to enjoy. jack thinks moving to kalgoorlie is the best decision he’s ever made, here’s his story! this position has become available as jack has taken on a new opportunity in the business.  originally working in perth, jack saw the operations manager – service delivery in kalgoorlie as an exciting opportunity to move into operations. he was enthusiastic of the window of opportunities this…

Click here to view more detail / apply for Operations Manager - Service Delivery

Working in retail is fast-paced, and at Coles Express for Viva Energy Retail, the rubber really hits the road. It’s not a typical 9-5, so you can easily blend life and work. And as part of a small station team, you’ll enjoy the variety and speed that offering convenience to local and on-the-move customers brings. About the role Consider yourself a bit of a night owl? Working shifts between 8pm and 6am, you’ll provide great customer service and ensure a clean and well stocked Coles Express throughout the night. This is an amazing opportunity to join and work for Viva Energy Retail, Australia’s largest single branded mobility and convenience retail network which has acquired Coles Express.  Whether it’s filling up your car, grabbing food to go, or topping up essential groceries, we’re there when you need us. About you and your skills A commitment to providing great customer experiences by working with enthusiasm, energy and pace.To handle cash and…

Click here to view more detail / apply for Overnight Customer Service Representative - Viva Energy Retail Surfers Pardise

Full Time, Max Term to October 2024Location: Sydney/Flexible with Work form Home Options!Great Salary starting at $100,000 + Super + NFP Salary PackagingLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.Your OpportunityEmbark on a transformative journey with us as a Service Design & Innovation Business Partner, where you will be at the forefront of shaping innovative solutions that enhance the lives of individuals and communities served by Mission Australia. In this role, you will be responsible for the design and development of services and practice approaches that seamlessly blend lived experience, empirical evidence, and professional expertise.Your mission will be to cultivate a holistic understanding…

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About the Company ACRWORLD is proud to partner with NORDEX for the recruitment of multiple Service Technicians as part of their strategic growth of their operations division in the Australia. NORDEX Group is one of the world’s leading OEM´s with 35 years of experience in manufacturing highly efficient wind turbines for global onshore markets. Their growth and commitment to the Australian market is demonstrated by the addition of the largest windfarm in the southern Hemisphere, Macintyre Windfarm, to their already established project portfolio. With their market leading platform and pipeline of future projects, NORDEX look to establish their place as leaders in Australia’s drive towards a sustainable future.    About the Roles    A-Grade Electricians and Mechanically qualified candidates invited to apply with 4x opportunities available. Reporting directly to the Lead Technician, you will be part of the core team of service technicians who will ensure that operations and maintenance work is executed safely, to…

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The company Our client is one of the biggest construction equipment manufacturers in the world! They are a family-run company who employs nearly 50,000 people in over 140 companies worldwide. Their product range includes earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. The position The Service Administrator is responsible for the provision of timely and effective administrative services to the Maritime Cranes Division and its Customers. In this role you will liaise directly with internal and external customers as well as form strong working relationships with internal sales, service, parts, warehouse and Maritime Cargo personnel. The duties include: Raising customer service jobs /repair orders and costing completed jobs Invoicing of customer service jobs Assisting with the scheduling of services Site mobilisation functions Prepare payroll data Addressing customer queries Booking travel Processing employee expenses and collate all expenses for on-charging Manage purchase…

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Customer Coordinator Posted Date:  28 Mar 2024 Location:  Tomago, NSW, AU At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role We are seeking a driven Customer Coordinator to join our Component Rebuild Centre located at our Tomago Branch.   Reporting to the Service Support Supervisor – Component Rebuild Centre, the Customer Coordinator acts as the single point of contact…

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UP TO $70K SUPER ARCHITECTURAL & INTERIOR DESIGN COMPANY BASED NEAR SYDNEY CBD COMPANYThis national business has their head office & showroom located in the inner southern suburbs near Surry Hills and has been operating around the world for over 20 years. They represent a number of architecturally-designed decorative products and custom fixtures and are known for their high-end brands that are generally the first choice for architects, designers, and consultants when it comes to high-end commercial & luxury residential projects.POSITIONDue to company growth, a Customer Service & Sales Administrator role has become available. Your main responsibilities will be focused the around the following key areas: Customer Response: Product availability & price for customers via phone & email Sales Orders: Enter sales orders in the system and send order or backorder confirmations Dispatch: Pick, pack and dispatch all Sales Orders BENEFITSSome of the huge benefits for this role are: Highly competitive Salary with $65K to…

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****12 Month Continuous Applicant Pool**** You will ensure the efficient and effective registration and management of weapons and weapons licences within Weapons Licensing Group. Are you looking for a career in the QPS? Are you an experienced administrative officer? Submit your application here, and you could be considered for future AO3 roles within Weapons Licensing Group, QPS. This is not for a current vacancy, but you will be considered for future vacancies at Weapons Licensing Group. You may be requested to participate in a further process to determine your suitability for the role. Additional Information: Submission of this EOI is not a guarantee that you will be offered employment with Queensland Police Service. By submitting an EOI, you will not automatically be considered for advertised vacancies. If you wish to be considered for a specific advertised vacancy, please ensure you complete the application form and submit your application for the relevant vacancy via the job…

Click here to view more detail / apply for Client Service Officer, Queensland Police Service

As part of your application, you will be required to upload a cover letter (no longer than two pages) addressing the About You section of this role. Be part of a leadership team with significant impact on customer experience Be responsible for leading the delivery of innovative solutions and programs that supports customers and meets their diverse needs Parramatta location – Flexible working arrangements available Full-time - Offering a competitive salary package The Head of Innovation & Customer Programs position provides leadership and direction to the Innovation & Customer Programs business unit. The role champions the needs of customers by leading the delivery of innovative solutions and programs that supports customers and meets their diverse needs through: Driving innovation within the organisation and attracting innovation from outside the organisation for the benefit of customers. Leading the organisation in research for new products, product enhancements and product redesign and customer programs. Leading the development, delivery and embedding of new and/or enhanced products and services…

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An exciting opportunity exists for the Neuropsychologist to deliver Neuropsychology clinical services as a member of a multidisciplinary health care team, to stakeholders/customers of Queensland Health, in accordance with the goals, policies and requirements of the Sunshine Coast Hospital and Health Service (SCHHS).  Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north. The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions. Key Responsibilities include:  Demonstrate competent knowledge, expertise and skill in the provision of Neuropsychology services commensurate with level of experience in accordance with prescribed professional and ethical standards, existing evidence-based practice and established clinical protocols. For complex or novel cases, you…

Click here to view more detail / apply for Neuropsychologist - Rehabilitation Service , Queensland Health

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services…

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At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services…

Click here to view more detail / apply for Customer Service Team Members

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services…

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Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the CentreBass Coast Aquatic and Leisure Centre is owned by Bass Coast and managed by YMCA Victoria. As a YMCA community centre, we understand the needs of our members and visitors. We work with a number of community, sports and government bodies to offer opportunities for all our participants. YMCA is the leader in community and recreation facility management. We aim to provide the best in community care and services.About the role As a Customer Service Officer at the Bass Coast Aquatic and Leisure Centre, you will be greeting members, responding to enquiries via email, phone or in-person, as…

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Chart Industries is a leading global manufacturer of highly engineered equipment and solutions serving multiple applications in the Energy, Industrial and Industrial Gas end markets. In March 2023 Chart Industries acquired the Howden Group, and the combined group is now represented in over 40 countries worldwide with over 11,700 employees. Our vision is to enable the vital processes of our customers and thereby promote a more sustainable world via our Nexus of Clean™ strategy. The combination of Chart and Howden furthers our global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few. Together with customer-focused service solutions including extensive service network and market leading digital diagnostics, we support our customers through the complete lifecycle of their assets. At Chart we have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers and the world tackling some of the planet's most pressing issues.
What do we do?

Our vision is to enable our customers’ vital processes, which advance a more sustainable world. We supply turnkey solutions, fans, compressors, turbines, blowers, heat exchangers and silencers, as well as a comprehensive range of services including specialised engineering for air and gas handling, project management, equipment servicing and site management.

The Big Picture:
Howden Australia has a need for a Mine Cooling Service Engineer to promote our Howden product range and proactively collaborate with the local Howden team to develop opportunities and contribute toward business growth. This position will serve as the technical point of contact for all customers from sales technical support to site execution.

The main focus of this role is Aftermarket support in the general overhaul, repair and testing of rotating machinery in workshops. Site installation, alignment and commissioning of ammonia refrigeration plant including auxiliary equipment and pressurised systems. Site servicing and troubleshooting on refrigeration equipment at customer sites. On-site repairs of refrigeration equipment and preparation of quotes.

The successful candidate will work on compressors situated at customers sites or mines, local and in region. These include ammonia refrigeration plants and gas compression plants. Services also include screw and piston compressors from other manufacturers.

We will offer an attractive remuneration package, annual bonus, flexible working arrangements, reimbursement towards your health & fitness regime and a supportive culture.

What needs to be done?
Your responsibilities will include:
• Visiting sites to undertake balancing &/or laser alignment, identify the cause of the problem & rectify this on site (if possible), or advise of further action to be taken to ensure our customers production losses are minimised.
• Undertake servicing in terms of customer planned maintenance contracts and breakdowns, check equipment, carry out required maintenance & produce a report of work completed in order to comply with the Service Level Agreement.
• Commissioning of new installations including:
• Supervision of new installed products, including fans, air heaters & compressors.
• Checking the installation and alignment of equipment, including starting machinery, checking vibrations & temperatures & running the fan for a test period.
• Completing the Commissioning Report including check sheets & a Completion Certificate for contract closures.
• Ensuring the machine is ready for full production service.
• Manage contract staff, liaise with client representatives, budget management & maintain schedules including progress reports, OHSE, quality control, equipment & accommodation management to ensure acceptable results are achieved for both Howden & our clients.
• Carry out detailed machinery analysis, interpret results & liaise with the Howden Engineering Department on how to most efficiently resolve our customers’ problems.
• Provide Aftermarket sales support including survey & reporting & conducting site visits with our Design Engineers

What do you need to bring?
You have N4 (Mechanical) or Olifantsfontein trade test as a millwright / fitter & turner, certified to work with ammonia systems or on pressurised vessels/systems
You have an understanding of Instrumentation & Control logic and PID-PFD, with 5 years’ experience in service/repair of rotating machinery and auxiliary components.
With your excellent verbal & written communication skills, you are comfortable & confident in dealing with customers, often in difficult situations, when they are concerned about production downtime. You possess a proactive, attitude & you are solutions oriented in all situations. You must also have a valid driving licence and be willing to work away from home.

The following would be highly regarded:
• Higher than N4 trade testing
• Screw compressor & turbo blower knowledge.
• 5 years field experience- Installation and commissioning
• Basic computer literacy
• Technical report writing

To express your interest in this position, please apply below with your CV and cover letter

The advantages of working at Howden:
Worldwide business – Liaise with our colleagues in 27 countries.

We offer global and local opportunities– 6000 employees and world leading engineers, who create cutting edge developments – You will be a part of over 160 years of innovation and development that continues today with our digital solutions.

At Howden we have a strong corporate identity and purpose – You will be a member of our team, shaping the future of the world and tackling some of the most pressing issues facing the planet.

Our products and organisation are Revolving Around You – Our culture promotes individual development to enhance our most important asset – our people.

Position Description Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives. Why Join Act for Kids? The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative. Inclusive Employer 2023-2024 named by Diversity Council Australia. Employer of Choice: Awarded in 2019, categories including Health/Wellbeing; Leadership; Work-Life Balance. Fitness Passport - Discounted health and fitness memberships to a range of facilities for you and your family. Above-award leave provisions available – including study and exam leave opportunities. Our Employee Assistance Program includes 24/7 counselling support, and health and…

Click here to view more detail / apply for Clinical Service Manager – Blacktown

Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team!Our Customer Solutions Assistant Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest Telecommunications companies, we aim to open all sorts of possibilities – not only for our customers, but for our people too.In this role, you’ll partner with a store manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You won’t be in this alone we offer amazing training experiences that will set you up for leadership success. You’ll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade…

Click here to view more detail / apply for Customer Solutions Assistant Team Leader - Full Time - Brisbane Airport

Randstad is currently recruiting for AO3 Service Officers for a role with Queensland State Government based in Southport. The role will see you assisting Queensland residents with debts and payments to ensure a positive outcome for all. ... Randstad is currently recruiting for AO3 Service Officers for a role with Queensland State Government based in Southport. The role will see you assisting Queensland residents with debts and payments to ensure a positive outcome for all. Key duties: Proactively supporting clients to recover debts Providing helpful advice and consistent information/education to clients Interpret relevant legislation to make sound decisions Negotiate appropriate actions to recover outstanding and finalising debts Provide excellent service at all times in line with procedures Skills/experience required: Previous collections experience highly advantageous Contact Centre experience Able to work in a fast-paced environment Excellent communication skills and ability to give complex information in a digestible format Able to work on rotating shifts Monday-Friday 8am-6pm…

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Attractive salary on offer for the right candidate Plenty of variety Service Vehicle (personal use also) Laptop Mobile phone OT paid at OT rates / Interstate allowances Paid Some travel required interstate / regional areas Global Company – Stable Secure Role Our client is a leading global manufacturer and supplier of highly engineered products. They are currently seeking an experienced Compressor Technician wanting to step up and join a professional and dynamic team. In this role you will provide breakdown and general service for all makes of Air Compressors and ancillary equipment ensuring customer satisfaction through quality workmanship. You will have the authority to initiate action when non-conformance is identified and recommend solutions through designated channels. Key Skills Required: Trade qualified fitter or mechanic with experience in compressors preferable, or a strong automotive background will also be highly regarded. In addition, you will have effective communication and time management skills, the ability to work autonomously…

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Location: Bendigo City Role Type: Full-time, ongoing Remuneration: $80,778.82 - $86,901.62 (super inclusive)  About us: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus. We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive. About The Role:…

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About The Role This role is a key component to the success of our branches. As a Customer Banking Specialist, you will be responsible for the highest delivery of an excellent customer experience and seamless service to our existing and new customers through our face to face, phone and digital channels. Full training is provided. Key Responsibilities Create a good impression as the first point of contact for our customers Develop effective ways to promote & sell our products and service offerings to new and existing customers Build relationships with your customers, handle enquiries and process applications on the numerous products we offer all while having meaningful conversations with the customer As well as having excellent & effective problem solving, negotiation and communication skills, you will also need to: Have proven experience in uncovering customer needs in a customer service environment Have worked in an environment where you have had to achieve set KPI’s Be…

Click here to view more detail / apply for Customer Banking Specialist - Hervey Bay