Customer Care Coordinator

Leading Self Quality and Accuracy: Ensures quality of work and always adheres to company standards. Customer Focus: Recognises and ensures that high quality service is always delivered to the customers (both internal and external). Attitude, Work Ethic and Teamwork: Works as an effective member of the team towards achieving the team goals and always demonstrates an appropriate work ethic. Initiative and Problem Solving: Demonstrates appropriate levels of initiative by thinking outside the box and providing appropriate suggestions for implementing changes as appropriate. Time Management/ Flexibility and Multitasking: Manages workloads within appropriate timescales, making use of available tools and resources. Professionalism: Always behaves in a professional and ethical manner. Reflecting the appropriate company image. Communication: Demonstrates effective written and oral communication both with internal and external customers. Ownership: Always takes appropriate level of ownership for tasks and delivery. Experience: 1-3 years‘ experience in a similar role Education/background: Associate degree strongly preferred; equivalent experience will be considered. Other skills/abilities: Strong organizational and time management skills. Computer skills are crucial, including MS Office…

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