Head of Innovation & Customer Programs

As part of your application, you will be required to upload a cover letter (no longer than two pages) addressing the About You section of this role. Be part of a leadership team with significant impact on customer experience Be responsible for leading the delivery of innovative solutions and programs that supports customers and meets their diverse needs Parramatta location – Flexible working arrangements available Full-time - Offering a competitive salary package The Head of Innovation & Customer Programs position provides leadership and direction to the Innovation & Customer Programs business unit. The role champions the needs of customers by leading the delivery of innovative solutions and programs that supports customers and meets their diverse needs through: Driving innovation within the organisation and attracting innovation from outside the organisation for the benefit of customers. Leading the organisation in research for new products, product enhancements and product redesign and customer programs. Leading the development, delivery and embedding of new and/or enhanced products and services…

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