Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful coastal town of Bunbury!Hours are Monday to Friday 8am-5pm with an hour lunch break and Saturdays, 9am-1pm.Your duties will include:- Liaising with customers both in-store and over the phone assisting them with their boating needs- Utilising diagrams and schematics to locate spare parts- Managing orders and receiving of stock and maintaining inventory- Operating a forklift to unload trucks and move boats- Performing pick-up and drop-off tasks, transporting boats and other items locally.Requirements:- Mechanical and general boating knowledge, preferred but not essential.- Valid Driver's Licence- Valid Forklift Ticket, desirable but not essential- Skipper's Ticket, desirable but not essentialIf you are a passionate boating enthusiast who meets the requirements, we encourage you to apply TODAY!To register your interest, simply click the apply button TODAY!If you have specific questions or require additional info, feel free to call Nash on 08 9792 3557 or 0491 914 503.

Click here to view more detail / apply for Customer Service Assistant

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable skill set along with a positive can-do attitude. Your next adventure awaits!

The position would be full time role that is drive in and drive out within the Western Downs region working 14 days in and 7 days off for 10 hours per day. Food, accommodation along with uniforms would be provided.

What do Service Attendants do?

Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds
What does it take to work DIDO?

The DIDO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 10-12-hour shifts, day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights
An open drivers license
Ability to drive to and from the mine site
Most of all, what’s in it for you?

These prospective entry-level roles could lead to many more opportunities for your future. Here’s what’s could be on offer:

Permanent role with Sodexo - we’re looking for keepers!
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your work
Your transport, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRPf

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.It’s a big responsibility, and we have committed to do it.As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.An exciting new position to join us at FLSmidth as a Service Supervisor to supervise the co-ordination of service and maintenance work carried out on FLSmidth Pty Ltd and other equipment for our clients.Taking responsibility for the effective management of the Service team on site and workshop, working towards improving safety, costs and the quality of service offered to our clients.Job ResponsibilitiesPlan, organize and administer planned and unplanned service activities. Effectively coordinate sometimes changing priorities with a high degree of autonomy and sound judgement.Assign work tasks with the guidance of; Purpose, Context, Quality, Quantity, Resources, Time.Consult with Planning roles regarding assignment of Service Technicians to complete Predictive (PdM) and Preventative (PvM)  tasksReview task schedule with Planner to identify issues relating to tasks;Pre-shut preparation, parts availability, tools, equipment, trade skillsInteractions/overlap (physical proximity, conflicts)Resource priority (eg. Cranes, forklifts, VA, Huck bolt Machine)Completion of correct work documentation, inspection and other reports pertinent to customer specifications.Review/edit PdM condition information; review customer reports and ensure quality is of a high standard before presentation to customer.When assigned onto another FLSmidth Supervisors’ site – take a backup and support role as well as hands on as required.Monitor and guide the execution of site maintenance daily tasks ensuring efficient and effective use of time management and prioritization.Review component historyIdentify wear out and other failure trendsEngage with engineering to develop improved maintenance tacticsRevise Pv and Pd maintenance tasks.Supervise the site and workshop activities of the Mechanical and Screen Service teams to ensure productive outcomes, and ensuring optimum utilization.Actively assist in the selection process to ensure qualified applicants are selected who will contribute well to overall team performance. Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and co-operation is valued and encouraged.What you bringEssential – skills and experience in a similar role as a Service SupervisorExperience in organizing and delivering a variety of Service activities in the mining industryTrade Qualified; fitter, mechanicalPrevious experience of supervising a site service team within the mining sectorCHPP Shut-Down experienceRelevant Coal Mine inductions and valid competencies (not essential, can be provided)Current State Manual Drivers…

Click here to view more detail / apply for Service Supervisor

The Opportunity:Due to customer growth, our Mt Thorley branch is looking for a Field Service Technician to join the embedded team at HVO MARC. The position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment and contribute to a professional team environment by ensuring high levels of safety, quality, and efficiency through your efforts.As a Field Service Technician at Komatsu you'll be supported not just professionally but personally too. Did you know Komatsu is an RTO? This means we are able to support your learning with a range of courses including trade upgrades and the best news is you're paid to do it. We also provide a tool of trade vehicle, phone and laptop/tablet and uniforms/PPE for all our employees.Roster: Lifestyle Roster (4/5/5/4) mix of day and nightshift with 30% nightshift loading and all overtime paid at double time!Role Located: UWJV embedded site-based crewAnnualised Approx Wage: $153k (Base Super site allowance nightshift loading overtime at double time car phone uniforms)Komatsu can provide you with:Paid Parental Leave: 16 weeks of paid primary carer parental leave.Technology: Discounts on Apple, Dell, Lenovo, and Microsoft productsFinancial: Komatsu Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role, Income Protection options are availableCareer: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III coursesHealth: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorksCars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and OrixTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsYour Knowledge, Skills and Abilities:Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qual (HD Mechanic/Fitter)Original Equipment Manufacturer (OEM) experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector. A minimum of C class LicenceAuto Electrical experience, qualifications, and diagnostic skills will be highly regarded.Working at heights qualification would be great but not crucial.Ability to follow required job scope & critical path.Safety focused mindset is paramount.Good understanding of computer systems and Microsoft OfficeAbility to work unsupervised.A proven high level of customer serviceReady to get started? Apply now!Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth

Click here to view more detail / apply for Technician - Field Service

Due to continued growth, Randstad are currently recruiting experienced Mechanical Fitters to support our clients Field Service projects based in Singleton.
If you are interested in progressing your career and have a passion for hydraulics look no further. This is a permanent opportunity with a company that will see you supported and help develop your career.
What we can offer you:

Full time, permanent opportunity
Salary + generous allowances + super + use of company vehicle
OT available - As little/as much as you like
A collaborative team environment with supportive management structure
9 day roster

The role?

Field service role
Based in Singleton
This role will see you conducting overhauls of hydraulic cylinders, rams and valves in both the workshop and in field service.
Provide exceptional service to customers

What are we looking for?

Mechanical Trade Qualification
Post trade hydraulics
Able to pass coal board medical order 43
Strong fault finding ability
Excellent work references that can support your application
Commitment to safety policies and procedures
Great attitude and willingness to learn

Candidates will need to complete, if they haven't already a coal board order 43 medical to be successful for the position. To apply, submit your resume by clicking APPLY NOW.
If you meet the above criteria please apply We appreciate your interest in the position. Our team will be reviewing all applications diligently, and we will be in touch with candidates in the upcoming year to discuss further steps in the selection process. Thank you for your patience and understanding.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5)  ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney.    Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.   The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start  What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

Click here to view more detail / apply for Customer Experience Call Centre Operator

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

Click here to view more detail / apply for Customer Service Officer

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

Upcoming Roles for Customer Service Professionals in 2024 About Hays With over 50 years' experience in powering the world of work with our recruiting expertise, Hays is the world's leading specialist recruitment firm. We are currently experiencing demand from a range of clients and are accepting expressions of interest for Customer Service professionals looking for new opportunities from January 2024. What you'll need to succeed Roles will vary across client organisations, but the general scope of duties requires a professional with: Previous experience in the Customer Service sector - in roles such as: Reception, Customer Service, Call Centre Operator,or similar in a corporate setting etc A positive and proactive mindset, and the ability provide a high level of customer service at all times. Excellent computer literacy and MS Office knowledge. Exceptional communication skills, both written and verbal. Exceptional organisational skills and the ability to multitask and prioritise. What you'll get in return A variety of roles and start dates are available in early 2024. Varying role types, including full-time, part-time, permanent opportunities, and temp/contract roles from 3-12 months in duration. Competitive salary packages and hourly rates. Attractive offices in convenient locations across Newcastle, Central Coast and the Hunter Valley. What you need to do now Registering with Hays ensures you'll be the first to know of any new opportunities relevant to your profile and expertise - so stay in the know. Click 'apply now' to express interest or for more information. For a confidential discussion or to find out about other opportunities in Office Support, contact our team on 02 4925 3990 or email directly to [email protected] #2834723