We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

About Your Role: Field Service Technician - Submarines

An exciting opportunity has become available for a Field Service Technician to join the Scylla In Service Support Team maintaining and repairing complex Sensor Systems fitted to Collins class Submarines.

As a Field Service technician, you'll be responsible for maintaining and repairing state of the art equipment fitted to RAN ships, submarines, and land-based sites, ensuring optimal performance. Your key focus will be on supporting Thales equipment fitted to Collins Class Submarines under the ISS Contract.

Permanent opportunity and based on-site at Rockingham, WA.

Duties & Responsibilities:

• The successful and professional conduct of maintenance and / or repair tasks
• Leading the technical aspects of a maintenance task
• Communicating with Supervisors and Maintenance Managers, ensuring task progression and relevant issues are reported
• Develop documents & capture of information within information systems relating to the conduct of maintenance and/or repair activities
• Assisting the Inventory Management team to receipt, packaging and despatch GFE/CFE as required

Skills, Experience & Qualifications

• Electrical Engineering Cert IV or equivalent or
• Cert IV in Information Technology (networking)
• Experience in fault finding including analysis and documentation of process and results.
• Previous experience working within a Defence or Defence Industry environment.
• Strong written and verbal communication skills
• Advanced skills in MS Office

Benefits @ Thales

• Competitive salary package + eligibility for Shift allowance & $6,000 commitment allowance
• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Exciting social events
• Personal & professional training development opportunities
• Free on-Site parking

Good to Know

You’ll get an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants. 

As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.  To learn more about clearances please visit – http://www.defence.gov.au/AGSVA/

For more information on Thales visit us @ThalesCareers on Instagram

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Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

To perform day-to-day tasks, being able to demonstrate a thorough understanding of our customer’s expectations and execute them with an appropriate sense of urgency, attitude, commitment, and professionalism. You are required to be our customer’s ‘go-to’ person for all their freight forwarding needs.

In addition to this, to perform tasks as requested, assisting in general customer service duties both internally and externally while applying the company standards and processes.

Responsible for all aspects of the job to the Customer Service Representative.

KEY RESPOSIBILITIES:

• Communication: As a Customer Service Representative, you will proactively communicate with customers, and you will commit to demonstrating the great care we have for all our customers.
• Relationship: You will establish meaningful, personal, and professional relationships with our customers.
• Information: You will take ownership of understanding and complying with Expeditor's internal process by providing timely, complete, and accurate information.